This place needs to close. They have big cats in tiny cages with weak fences. They are harming the animals and they are putting their clearly untrained workers and visitors at risk. They need to drop the act of the attendants teasing the two male lions locked in a tiny cage. They are miserable and ready to fight if that's the case. And considering how weak that fence is I will not be surprised if one day they get out.

Jamaica zoo is unassuming. The buildings and landscape need some TLC, especially on entering the premises. The staff however, makes you feel like you’re at a 5 ⭐️ zoo. They were professional and willing to assist you if needed. Even during a pandemic. They ensure that you are satisfied and safe.

You only have to view footage (in this case, taunting a Lion) to see just how their staff treat their animals. I can only imagine what the others are going through on a daily basis. Absolutely appaling, will not be back.

We enjoyed the tour Sally was very knowledgeable except that she scared us with the snakes in the beginning. It rained towards the end and we all got soaked, however we stayed until the rain stopped and got to see the Kings of the Zoo. We would return after Covid and the renovations are complete along with the new animals such as Penguins and Zebras they said were coming.

Jamaica Zoo is the only one of its kind in St. Elizabeth. The zoo has a wide variety of animals and could do with a few more animals to make it more interesting and educational. The tours are great as person get to learn a lot about various animals. The only drawback for me was that the entrance of the zoo is not very pleasing. Driving up you wouldn't know it's a business that's in operation. They need to address it.

I have a really good time at Jamaica zoo excellent customer service amazing petting session and I really enjoyed the walking tour with my tour guide Dontell I couldn't recommend him enough but I do think some of the staff need to present them self more properly

I just had to leave a review...customer service was on point the zoo is very interactive and I really had a great time...it was worth the journey you all should go good awesome experience 🤗

Not a whole lot of animals to see but it still have all the trills and excitement for both adults and kids alike. Animal lovers will definitely love the ability to be up close to all of them as it gives you a sense of being one with nature in the wilds.

Small but pleasant! I fed goats, held a macaw, held a boa, held a crocodile

Visited the zoo on a weekday when there wasnt much crowd. Took my daughter for her birthday and it was lovely. She enjoyed herself and had an obsession with the bounce-about. She and I had the two all to ourselves. The staff was warm and friendly. My daughter had a blast and that made it a great experience for me.

Second time visiting. The petting zoo experience was good, though at times it seemed a bit rushed. The guide was pleasant and seemed knowledgeable about the animals. Some taunting of the lion continues, though it was considerably less than the last time I visited. I don't think there are enough animals or other activities there to keep an adult interested, but younger children should have a good time.

So the first part is where we took pictures with variety of animals, the staff are super friendly, especially the young lady who greeted me at the entrance, she was well spoken. The vibes was good. My tour guide was awesome too.

underwhelming. not a great array of animals and those that are there are kept in tiny enclosures. I really felt sorry for them. very small facility with not many amenities. I've given it two stars purely due to the enthusiastic and professional demeanor of the staff, particularly Veneisha, who was our guide. she was great and really had a vast knowledge of all of the animals and the zoo itself. she seemed to have a great relationship with the animals too, which was a delight to see. there was also a chance to see, touch and take pictures with a couple of the animals that was facilitated by the owner that was quite unique. I hope that significant investment goes into this zoo in the future to improve the quality of life for the animals and provide a better experience for visitors.

The tour guide was very knowledgeable about all the animals.

Lots of animals, informative guide and lovely petting section .

The tour and petting zoo was entertaining. A nice adventure for a family especially if you have small kids.

Experience over was okay. Petting Zoo section was great, the staff is friendly but not a lot of animals to see when you take the tour, at least the last time I visited.

It has my best animals

The experience was a good one, learned alot about the different species from parrot, iguana, snakes, monkeys, aligators, and a big lion

The road leading to the facility is in great need of repair. However the facility is still undergoing some renovatory works to improve the scenery. It's still worth a visit nonetheless

It's okay 👌

Good amount of animals no food on sale over priced drinks

A wonderful experience beyond explanation...... I love this place!

Was a great experience. We actually got to interact with the animals

Plenty room for improvement. But my children and I really enjoyed the petting zoo - we've been to plenty zoos and never got to experience that part.

Had a great time during the showing and petting portion of the tour. It was very kid friendly but also entertaining for the adults as well. I wish they had more animals but they do have plans to acquire more in the future.

Great the kids loved it!

Fun fun it was great

The petting zoo part took up a great deal of time but was fun overall thanks to a fun group of friend and some interesting overseas visitors. This was my second time here and even though I had fun I must admit that there were more animals my first time there.

Nice family spot

Friendly staff. You can pet some of the animals and you are encouraged to do so as they are harmless. You get to feed some of the other animals while also learning about them and where they're from, how fast they run, how big they get etc. There are swings and bouncy houses for children as well and refreshments are also sold there.

Great

Loved it. Not as big as Hope Zoo or has the variety of animals, but being in the country makes for a genuiness of experience lacking in Kingston. Being able to interact with some of the animals is also a big plus.

The staff was very informative

The customer service was superb and made up for the limited offerings and under maintained property. Very good experience overall.

First time going to their and it wasn't bad at all and my kids enjoy their self so it was okay

Very nice place, staff friendly would visit again

Loved the experience here especially with the petting zoo and the range of animals! I def recommend!

Staffs was great but the place could do with a face lift. The real estate is there for it. This could be much better. It was a great experience we had, but not much animals to see.

It was a fairly decent experience here. Animals of all sort can be seen here..to name a few the great lion and lamas are on the property. You wont be disappointed visiting this location.

Visited with my family today. It was a fun experience, and the staff was polite and knowledgeable. However, the place needs some fixing up, I think with some renovations, it would be really awesome.

It was a wholesome experience, the petting zoo was pretty neat and the rest of the tour was pretty good too.

Reasonable price, excellent customer service

I went there when i was in basic school, don't really remember which year tho, probaby 2012 or 2013. Here is a fun fact, never knew i was in St. Elizabeth and for all these years my stupid self always say i never went to country💀, and i even went to mobay in 2017

Service is good especially giving info about the animals but there needs to be seated rest stops for patrons on the tours and more animals

It was the off season, however it would make a good place for children. They had human friendly animals, however there were no spectacular animals On the plus side there were open spaces and children friendly play area.

It was a good experience, the gentleman at the animal petting was the highlight of the Zoo. However the place need fixing up a bit run down and a play area most be in operation for the kids to play.

Great area for large groups, family outings.

People there are very friendly and informative

I didn't like the way the lions were caged in. They are in pure concrete. Just think they could give them a space similar to the outdoors where there is grass etc while at the same time maintaining a protective barrier for visitors.

My 3 yr old and 4yr old friend had a great time... Very interactive tour and or guide was knowledgeable and super friendly. we will definitely visit again

Wonderful. Customer care and experience is their 1 priority.

Can’t wait to come back!! Miss being home love this place

My second time being here and its safe to say i Really enjoyed my visit here

Great place highly recommended lovely animals

This is an awesome venture for persons of all ages and culture. Has Been improving over the years

Fun day

Because my children enjoyed themselves

I decided to stop by and check this place out. 1. I went with my significant other and from the gate I was told I had to leave her outside to walk inside to go and pay the admission then walk back outside to her which makes absolutely no sense. 2. There were a few school trips there at the time. I informed the staff I was not apart of any of the trips and would like to just view the facilities and animals. I was told I had to wait 15 minutes for their petting show to be done which I was not interested in. I asked numerous times if I could just be assigned a tour guide since they said I needed one and was told no I had to wait on the petting show to be over and then I will be assigned out.. 3. Needless to say I asked for a refund and left.

It is a nice get away to go and relax

My husband and I accompanied by his friend and his family decided to visit. The zoo does not seems welcoming from the outside but we went anyways. It is a bit costly but the tour guide Sally was very pleasant and knowledgeable about the different animals that they had. I would visit again if more animals become available. Nice place to bring small children. Keep growing guys proud of you.

In was fun

It is a great alternative in the West.

I enjoyed the tour Paula made it fun

It was a great experience. Ideal for family outings

They are in the early phases but the attractions are quite impressive. They have exotic and local animals and the staff is quite knowledgeable about the animals. They have a lot of plans to expand, but what's there is quite impressive.

The customer service and tour is really refreshing and fun! A great team, I like it better than hope zoo.

Customer service is second to none...., the tour guide was just too awesome

Second time visiting and it was just as interesting.. kids loved it

Staff friendly, need more variety animals, but my son really enjoyed his trip. So I'm pleased. Expected price range.

Sally was the best tour guide...i had so much fun

Google map is the best

Lions are totally wicked

Fun for the Kids

Really great zoo, hands on tour and the kids looove that they get to interact with the animals.

Fun tour. I touched a damn snake.

It was an awesome experience but ensure you spray with insect repellant before you get there.

Love the pets

It was ok but could have been much better!

Very interactive

It's fun interacting with the animals

It just needs more animals but I love the interactions with the existing animals. Very fun, educating

This place is amazing. I can see it's a work in progress. But trust me when this place is finish it's going to be the biggest attraction that Jamaica has to offer. They might not have a lot of animal but the interaction that they let you have with the animals is mind blowing. To anyone who would love to visit Jamaica, you must go to Jamaica zoo and experience the excitement Yourself. Go and support this zoo.

This was a lovely get away from the urban atmosphere in Kingston. The staff was courteous and the grounds of Jamaica zoo was well kept. My son in particular enjoyed the adventure. All his many questions were answered by the different tour guides and the flow at the zoo kept us both intrigued and wanting more.