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The Terrace at Susie's image

The Terrace at Susie's

Bar and grill

πŸ‘πŸ‘ Clean atmosphere. Everything was well lit, easy to read and follow. The staff was alert and engaging. Prices kinda pricy tho. Only went in for a slice of Tiramisu Cake. People often mention good, service, great,


Address

ξƒˆ2693+GJ6, Southdale Plaza, South Ave, Kingston, Jamaica

Rating on Google Maps

3.70 (84 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: good (14) service (11) great (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tamara B. 1 year ago on Google β€’ 203 reviews
    Clean atmosphere. Everything was well lit, easy to read and follow. The staff was alert and engaging. Prices kinda pricy tho. Only went in for a slice of Tiramisu Cake.
    6 people found this review helpful πŸ‘

  • 3/5 Clinton W. 5 years ago on Google β€’ 147 reviews
    Poor customer service, waitress was nice but way more improvement needed. Food was decent.

  • 5/5 cammeica. c. 4 months ago on Google β€’ 89 reviews
    Its a good location to hang out and eat for years,many options to choose from,the pastries are also good😊

  • 4/5 Stephen D. 6 years ago on Google β€’ 14 reviews
    The food was good, atmosphere and the whole vibe is great and the music setup and the actual music was A1. The service on the night was also good.
    1 person found this review helpful πŸ‘

  • 5/5 IamFely 5 years ago on Google
    Suzie and her staff was very welcoming and polite. The restaurant opens very early
    1 person found this review helpful πŸ‘

  • 2/5 Jodiann M. 5 years ago on Google
    Honestly customer service really need to upgrade, also food quality.
    1 person found this review helpful πŸ‘

  • 2/5 Oren T. 7 years ago on Google β€’ 52 reviews
    Once you actually get your food it is great. However, the service leaves a lot to be desired. A group of us from work went there on a Friday night and we waited over an hour after ordering our entrees before anything came out of the kitchen. A few of my colleagues were told that they didn't have what they had ordered an hour after they had already ordered. That is simply unacceptable. They also totally forgot a few orders as well.

  • 3/5 Patrice Wright (. 5 years ago on Google β€’ 28 reviews
    Too expensive for the tardy service and inadequate seating. Food tastes ok, no wow.

  • 1/5 Trishanna W. 5 years ago on Google β€’ 24 reviews
    Nice location. Stopped there for breakfast one Sunday morning on my way to work. It was buffet style. I served my meal and went to pay for it. It was weighed. Yes! On a scale. The one breakfast and a cup of coffee cost me over $3000. Me, never again!! I kept the receipt for months and showed it to others who never believed me.

  • 1/5 Afeefah B. 4 years ago on Google β€’ 11 reviews
    I did not enjoy my time there at all. We waited really long for food. Took long to get our menus and for the server to take our order. The bar was inadequately supplied, little variety. Restrooms could have been better

  • 4/5 Angelique 7 years ago on Google β€’ 10 reviews
    The ambience; cool and relaxing πŸ’― The food; well, what I had was good πŸ’― The music;πŸ’―πŸ’― The service; βœ” The process to be served;❌ However, my overall experience was good, despite that odds. I would recommend to others.

  • 5/5 Adrian F. 7 years ago on Google
    The food is great

  • 2/5 Kemicallx 6 years ago on Google
    Food took nearly two hours t be ready on my friend's birthday.

  • 5/5 Chrissy R. 6 years ago on Google
    Very nice restaurant and the food is good

  • 4/5 Andreiko M. 6 years ago on Google
    It's an ok place.

  • 5/5 Christopher B. 7 years ago on Google
    Great customer service

  • 2/5 Sashauna P. 7 years ago on Google
    Not worth it

  • 5/5 Christopher Lee M. 7 years ago on Google
    The food is good, and the atmosphere is nice.

  • 5/5 Jabari H. 5 years ago on Google
    Mojito Mondays 10pm - 2amπŸ”₯πŸ”₯πŸ”₯

  • 4/5 Wayne M. 7 years ago on Google
    Nice chill spot food is not bad good service

  • 4/5 janeille c. 7 years ago on Google
    Very nice and reaxing

  • 4/5 Matthew B. 8 years ago on Google
    Perfect during slow weekdays for a quiet conversation with a cup of coffee and good conversation. Maybe a wind-down for a date night.

  • 5/5 Sean M. 8 years ago on Google
    The Tirimasu and Double Oreo cheesecake were great, would go again.

  • 4/5 Howard B. 8 years ago on Google
    Great food and Suzie makes the place feel like home away from home. #winningpersonality

  • 4/5 Brigitt H. 4 years ago on Google
    Easy vibe, good for a coffee and catch up.

  • 5/5 Shian R. 5 years ago on Google
    Food was pretty good waitress was awesome

  • 4/5 blaisingfyah 5 years ago on Google
    Excellent Fish, rooftop dining available

  • 5/5 Milk T. 5 years ago on Google
    Fun time all the time ...and the food is great too

  • 1/5 Beauty Import S. 5 years ago on Google
    Poor service, don't go hungry !!!

  • 5/5 Victor E. 5 years ago on Google
    Great food

  • 4/5 Plus P. 5 years ago on Google
    Awesome food.

  • 4/5 Layla E. 5 years ago on Google
    Food is great

  • 1/5 natalie b. 5 years ago on Google
    This place does not even deserve a fraction of a star....customer service non-existent

  • 1/5 Chantelle M. 5 years ago on Google
    The food is terrible n i hate the iron chairs. They r heavy n one tore my dress

  • 5/5 Dean N. 3 years ago on Google
    Pleasant staff... Good Food.

  • 4/5 damiAn G. 6 years ago on Google
    Heaven on earth, I can't wait for my birthday to try their birthday specials.

  • 4/5 Claudette L. 5 years ago on Google
    Great experience food and atmosphere

  • 4/5 Aundre R. 5 years ago on Google
    The venue is very festive with very tasteful decor . The place is ideal for a night out with friends plus the food is very good aswell

  • 3/5 Winsome W. 6 years ago on Google
    Drink menu is too expensive but the food price is ok. Food not bad either

  • 4/5 Dwayne S. 5 years ago on Google
    Pricey food but well worth it. If nothing else fork over the $800JMD for the frappuccinos

  • 4/5 Nigel L. 5 years ago on Google β€’ 1 review
    Food was great, drinks were good, nice vibes, customer service is lacking though..


Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Credit cards
  • Offerings
    • βœ“οΈ Beer
    • βœ“οΈ Food
    • βœ“οΈ Wine
    • βœ“οΈ Coffee
    • βœ“οΈ Alcohol
    • βœ“οΈ Cocktails
    • βœ“οΈ Food at bar
    • βœ“οΈ Hard liquor
    • βœ“οΈ Small plates
    • βœ“οΈ Late-night food
  • Accessibility
    • βœ“οΈ Wheelchair accessible entrance
    • βœ“οΈ Wheelchair accessible parking lot
  • Dining options
    • βœ“οΈ Lunch
    • βœ“οΈ Brunch
    • βœ“οΈ Dinner
    • βœ“οΈ Dessert
    • βœ“οΈ Seating
    • βœ“οΈ Breakfast
  • Service options
    • βœ“οΈ Dine-in
    • βœ“οΈ Takeout
    • βœ— Delivery
    • βœ“οΈ Outdoor seating

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