Gloria's Seafood City image

Gloria's Seafood City

Restaurant Seafood restaurant Jamaican restaurant

One of the Most Revieweds in Kingston


Address

X674+CQV, Kingston, Jamaica

Website

www.gloriasseafoodja.com

Contact

+1 876-619-7905

Price rating

$$ $$

Rating on Google Maps

3.60 (3K reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 AM to 10 PM
  • Friday: 11 AM to 10 PM
  • Saturday: 1 to 10 PM
  • Sunday: 11 AM to 10 PM
  • Monday: 11 AM to 10 PM
  • Tuesday: 11 AM to 10 PM
  • Wednesday: 11 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: good (35) fish (33) service (24) time (20) wait (19) order (14) view (13) great (12) customer (11) waited (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Leroy Francis (. 3 months ago on Google • 290 reviews New
    A friend and I had a late lunch here. The soup was really great, we had sprats and lobster as a main. My lobster was big and well prepared.
    5 people found this review helpful 👍

  • 5/5 Monique S. 1 year ago on Google
    Gloria’s Seafood was amazing the view of the harbor is amazing. I loved watching the pelicans gliding through air. So make sure you’re seated outside. Let’s talk about the food… I’m very picky when it comes to eating seafood but let me tell you the those salt fish fritters were amazing!!!!!!!! The mocktail was also pretty good but I forgot the name. 10/10
    8 people found this review helpful 👍

  • 3/5 Ricky R. 6 months ago on Google • 214 reviews
    Date/time of visit: September 21, 2023 @ 745p I've gotten the opportunity to experience this eatery about 5x since 2019. I think the food quality has remained consistent and proportioned. The only things that is lacking are consistent good customer service and the wait time from ordering to food presentation, even if fish are fried to order, it's a under 30 min process, not an hour. We sat outside. The interior dining area was nice and cold 🥶. They had no bammy, no fritters and a few other key items that would be served with their typical order was out of stock. I think waiters could be more friendly and check in between orders and after food delivery, perhaps we want to make another order or have a simple request without having to track them down. Overall recommendations: 2.5/5 with most of the points gained from food quality.
    3 people found this review helpful 👍

  • 5/5 Kim W. 5 months ago on Google • 141 reviews
    Came on a Thursday not too busy. Food was good, atmosphere was quit, waterfront. Entree comes with one appetizer.
    4 people found this review helpful 👍

  • 4/5 Natalie �. 1 year ago on Google
    Great tasting food, nice ambiance but disgruntled staff. We ordered 2 buccaneer meals with fried fish & jerk lobster, brown stew fish & curried lobster, brown stew fish and fried fish with bammy and rice & peas as side orders. We enjoyed a beautiful view and good service. The bus boy had a mean scowl and just looked unhappy with his life Overall l'd go back.
    4 people found this review helpful 👍

  • 4/5 Ms. H. 1 year ago on Google
    Glorias was good. I enjoyed the food but it lacked something, i think it's Port Royal and its history. The brand has managed to stay over the years with its great fish and finger licking bammies. I definitely recommend by the Harbour or by the sea.
    4 people found this review helpful 👍

  • 3/5 G I. 5 months ago on Google • 188 reviews
    Food was ok. I’ve had better fish. Festival was hot & tasted 👍🏾! Didn’t enjoy bammy or vegetable! Customer service needs improvement! Server seemed overwhelmed & appeared to forgot about drink order.
    1 person found this review helpful 👍

  • 3/5 TAMARA F. 1 year ago on Google • 23 reviews
    Visited this spot for some lunch; it wasn’t my first. Parking was easy, I got a space on the inside but there is parking along the road at the waterfront…..sometimes you have to pay the men for a good spot. It was not as busy at that time. Seating was easy, the place was clean. Our waiter took our orders after a little wait, got some fish tea which tasted good and portion was appropriately priced. Our main meal took a while to be ready….about half an hr….the wait is always a problem here. In terms of taste, I think it could be way better. I got the brown stewed fish…little flavor and too much ketchup in the gravy. The steamed fish was just alright. Presentation was good. The food is appropriately priced however. May go back again but I believe they have fell off with taste and the wait is just too long as usual. Nevertheless it’s still a good spot to get seafood…..but nothing compared to Hellshire! Not even close!
    2 people found this review helpful 👍

  • 4/5 Heart to Heart with Dr. P. 8 months ago on Google • 56 reviews
    The view takes your breath away. My meals were great! Had fry fish and festival, shrimp pasta marinara, fry shrimp and fries, honey jerk lobster and plain rice, peppered shrimp and fritters....ALL 👍🏾👍🏾👍🏾. Specialty Drinks were mango and sorrel daiquiris - 😋 😋 😋.
    1 person found this review helpful 👍

  • 3/5 Nickola E. 6 months ago on Google • 38 reviews
    The hostess was nasty and had a bad attitude, the food was good 👍🏽 and presentation was excellent. The restaurant was hot 🔥 has hell because the air-conditioning was broken has always and not the fan they said was being cleaned dam. I prefer the one in Port Royal
    1 person found this review helpful 👍

  • 5/5 Kadian B. 6 months ago on Google • 27 reviews
    I had the "honey jerk lobster 🦞" and a Pina Colada.- they tasted nice. However, I asked for a glass of water, and I was given a bottle instead. So I asked if it's free & I was told no, they don't give free water. 🤐 I did not like that. NB: They do not give complimentary water here.
    1 person found this review helpful 👍

  • 5/5 Sheena c. 2 months ago on Google • 17 reviews New
    Beautiful setting down by the harbour. Indoor & outdoor seating looking over the water. Timely & pleasant service & delicious food
    1 person found this review helpful 👍

  • 4/5 BJW 1 month ago on Google • 85 reviews New
    Food was good, a bit spicy which defeats the bottle of pepper on the table. Wait time for food was long. Ambiance and view were lovely.

  • 5/5 Vandeane S. 2 years ago on Google
    The food was lovely, my server was courteous and timely in her delivery of my food and drinks. I had a little challenge with the wind while being seated on the back porch, however, it was an overall good experience for me.
    1 person found this review helpful 👍

  • 3/5 Janet Brown (. 1 year ago on Google
    We sat and waited almost an hour before we were served. We were told they were having a staff mtg. Why have a mtg during dinner and have seated guest waiting🤔 then when we finally ordered, they told us it would take 45 minutes more to get our food. After complaining, it came in 15 minutes but was not hot🙄 tasted great but would not visit again.
    1 person found this review helpful 👍

  • 4/5 Mikol M. 2 years ago on Google
    Gloria's Seafood City was well needed, it can get crowded but you get the sea breeze throughout the restaurant. The escoveitch fish that I had was hot, but there was too much pepper for my palate as in the pickle and the crab was a bit spicy for me, also it needed to be cleaned a little better... I'll be back I'll just ensure I tell them to control the heat
    1 person found this review helpful 👍

  • 5/5 Sonya H. 1 year ago on Google
    I've been here countless times but the two previous visits weren't as good. This recent one hit it out the park for me. Loved it! I got the curried coconut fish and it was absolutely delicious. I would love to be able to choose my fish like back in the days.
    1 person found this review helpful 👍

  • 4/5 Ishra A. 7 months ago on Google
    Service is semi ok, food is AMAZING and sitting outside getting the breeze from the water is great.. also it’s a little bit on the pricey side like $20+ a meal but the portion size is good so it makes up for it
    1 person found this review helpful 👍

  • 5/5 camile g. 3 years ago on Google
    I love it here. I've had both dine in and take out and both services were great! The customer service and the ambiance were amazing. Even during this pandemic, I must say that they have been doing an awesome job. P.S, the fish was big enough to serve me for two days.
    1 person found this review helpful 👍

  • 2/5 Craig F. 3 years ago on Google
    Service was slow even though it was take-out. The sides aren't worth it and they didn't have 80% of the menu available. They advertise a price online but when you get there is a different price, more expensive. The steam fish wasnt bad though.

  • 1/5 Shenz S. 3 years ago on Google
    I waited patiently until I got home to write this review. Okay, so we walked through the doors and unexpectedly, there was no one to seat us. After about 4 mins, a lady walked by and after a short discussion, we seated ourselves outside. We waited about 32 mins for a server, no one came. Long story short, I made noise, then a guy came (Unfortunately I did not get his name) took our orders and then he brought us our food (That took a while!!). I gave it one star because my fish was done nicely and dude tried to make up for the atrocious customer service. Poppishow place. Only way I go back is on someone else's treat or a birthday party... Something.

  • 2/5 BREE 3 years ago on Google
    Poor customer service, sat there for an hour before a waitress came and waited another hour until my food was ready. The food is good though.

  • 1/5 Arnold C. 3 years ago on Google
    48 mins for order of four to be taken....Tres Terrible

  • 5/5 Chantal M. 3 years ago on Google
    Our server Yohan provided great service. It didn't take long to get our food and the food was GREAT. I ordered the grilled lobster with garlic butter and it was amazing. Although I gave 5 star I would like to add that the wait to get seated was way too long and needs to be addressed.

  • 2/5 Denzel H. 3 years ago on Google
    Honestly, the meals are consistently impeccable. However, customer service is constantly poor, the time span between your arrival and actually receiving your meal is preposterous and NEEDS to be addressed urgently. I mean, people don't go to an eatery because they're full but they usually go with an empty stomach, right? I'm speaking from all my experiences at all three outlets, which are countless. Please do better, Gloria's!!!

  • 3/5 Denneciaa 3 years ago on Google
    Food was good but service was terrible waited too hours for food

  • 3/5 IamFely 1 year ago on Google
    Would give the full 5 stars. But I ordered steam fish and when it came it break up presentation was off. I ordered extra side and I didn't get that. Seems as if only one waitress was working big up to her very patient. Ambiance was cool and relaxing.

  • 5/5 Kal E. 3 years ago on Google
    The curry shrimp is good

  • 4/5 Rico E. 1 year ago on Google
    Not a fish person but I’ve enjoyed their fried fish a couple times, love their portion- worth every penny. What I come here for is their pepper shrimp, it’s served as an appetizer however I always purchase 2 or 3 servings with festivals and that’s a full meal. I’ve had mostly good memories with friends enjoying meals here however the waitresses and the wait can take away from that. Overall a good place for food and the view.

  • 4/5 Janna-lee R. 1 year ago on Google
    The customer service and food was good. It's best to get a seat outside to enjoy the scenery while waiting for the food.

  • 4/5 1showie 1 year ago on Google
    The atmosphere was cool and lively and the sunset lovely. The fish was just okay as well as the service, especially for that length of time waiting. I enjoy the Port Royal location's food more.

  • 5/5 Shaz S. 9 months ago on Google
    Visited midweek, our server was extremely pleasant however, we waited to be served a little longer than expected but the food was delicious. We also tried their fruit punch, nice but I wouldn’t have it to often, it was just a tad too sweet for my palate. Really clean, nice and relaxed atmosphere with a lovely view.

  • 5/5 Naima S. 7 months ago on Google
    Though the wait is the most problematic thing. Today was my lucky day because my order and meal was all done under 15 mins (I should play the lotto). Beautiful view and sea breeze to go with some steam fish and vegetables. Great day to spend our Jamaica Day 08.01.

  • 3/5 Dee M. 8 months ago on Google
    I expected a better experience from this location. I waited 30-40 mins for my order to be taken after being seated. Because it's done to order, I waited an additional 45min for my order to arrive. The food tasted ok. It was a tad bit salty but nothing major. I've had a better experience at the Port Royal location. The only thing that partially compensated for the wait was the amazing sea breeze and the view. Price was reasonable as well.

  • 2/5 Suli S. 9 months ago on Google
    I’ve been to the Glorias in port royal and the wait is usually long so I came prepared for that. The food usually makes you forget about the wait. This time the food wasn’t very good. The shrimp was way too soft, the fish was kinda tough. The server was pleasant tho. I didn’t end up getting the side of plantains but he explained why and was courteous. The location is convenient but I will go to the Port Royal location in the future

  • 1/5 Annakay W. 6 months ago on Google
    The hospitality is poor the chairs are old iron seats no cushion very uncomfortable. They don't even offer a cup of water you have to buy a small bottle of water for $150. No issues with buying the water but thats a common courtesy to any restaurant would not recommend them

  • 5/5 Stephanie D. 2 months ago on Google New
    I went to Gloria's for dinner for 5 on Thursday January 4th 2024. From the front door to the roof top, the service was Extra Awesome. The host that sat us down was courteous and professional. Our server Owen was over the moon friendly, professional, fast, efficient. This is the best service we have ever experienced from dinning on the island. I would definitely return and strongly recommend Gloria's to friends and family. Keep up the great eating atmosphere.

  • 2/5 Sharlon M. 3 weeks ago on Google • 12 reviews New
    They have the best fish soup i have tasted in a long time. We dined in a Monday so it wasn't busy however after being seated it took over 30 minutes for a waiter to come take our orders and a very long time to get our food. We understood that it was done to order so didn't mind waiting for the food but issue was that no one came to update us or even checked on us to query if we wanted anything else while we waited. Even when it was time to pay the cashier was not at the window and that was another lengthy wait. It took my boyfriend getting upset for someone to assist him. The customer service was so tacky that the waiter brought a malta to me unopened because he could not find a bottle opener. Food was good but the customer service was very very poor.

  • 4/5 Juline S. 3 years ago on Google
    Service was good. Not to mention the steam fish and bammy that I had. It's my fifth visit there. Ambiance is great.

  • 2/5 Kevin H. 3 years ago on Google
    The waiting time is way too long

  • 4/5 Chris F. 3 years ago on Google
    Our waitress Dubai was excellent. The food was good too.

  • 4/5 Elizabeth P. 3 years ago on Google
    Gloria's on the waterfront is a really ideal spot to chill and relax! The view is to die for. The food is still good but not as good as Port Royal's.

  • 3/5 Bevon G. 3 years ago on Google
    Customer service needs to improve

  • 5/5 Palcynth B. 3 years ago on Google
    Foods Good Vibes good and the view is lovely

  • 1/5 Jason N. 3 years ago on Google
    For the amount of money that we spent, I found it disappointing that the food is got was so bland. I ordered brown stewed fish (which I thought nobody could spoil) and it tasted like fried fish dipped in ketchup with lots of scallions. The place was extremely hot and this was at 8pm in December. There are no fans outside and the menus are tackily glued down under the glass on the table. Not interested in a return trip honestly.

  • 1/5 Aliyah C. 3 years ago on Google
    We were a group of 30+ people. One server for the whole group! Can you believe that?! By the time we my table got our food, gas pack up our bellies and our minds were turned off from the food. Also by time the food came, it was closing time. My food arrived cold and I was highly disappointed at the portion sizes. We were trying to have a Goodbye Celebration in honour of a deceased family member and the service, food and heat on the terrace without no kinds of fan or anything just was a let down.

  • 1/5 Gayon P. 3 years ago on Google
    No one answers the phone.

  • 4/5 Claudette H. 3 years ago on Google
    Nice location

  • 5/5 Kimesha G. 3 years ago on Google
    Nice environment to go with your family and friends to eat sea food

  • 1/5 Roxanne B. 3 years ago on Google
    The wait for the food was horrible almost two hours for the food then to top it off asked to speak with the manager all now she didn't come out to us. If you are out on the deck the view and ambiance is great but please bring your own source of entertainment.

  • 3/5 Sara-Lou C. 3 years ago on Google
    The customer service was below average, waited for about 10 minutes for a table 🙄 and after getting a table and sitting for a while none of the waitresses came over to us. After about 20 or so minutes we had to call one of the waitress to make our order. It was my first time at this Down town Kingston location and what made it memorable for me was my company. The food was just okay.

  • 3/5 Shuggy 2. 3 years ago on Google
    Prices and food are good. Service is good too

  • 4/5 T'Lee F. 3 years ago on Google
    Gloria's Seafood stays delivering great authentic Jamaican cuisine. Great atmosphere. Courtesy staff.

  • 1/5 Rushelle A. 3 years ago on Google
    I sat in the restaurant downtown good 45 mins signaling every waiter/waitress to take my order. We had to take a dirty table from someone who just ate and there was not even a waitress to wipe it. Either the place is short staffed or the staff is not properly trained we ended up leaving the restaurant.

  • 2/5 Neil F. 3 years ago on Google
    The wait to be served was over hours by which time I had lost all patience and even appetite. Ik Gloria's is exclusively a seafood restaurant but they do provide a chicken alternative for the non-seafood diners and I appreciate that; however, the chicken was undercooked and tasted bland. The waitress that attended to us was however, very nice.

  • 4/5 Kerole P. 3 years ago on Google
    Was a great experience! Good food! Free air!

  • 1/5 Georgiaa B. 3 years ago on Google
    Poor customer service, waited about a hour before a waitress came to us.

  • 4/5 Kerry-Ann M. 3 years ago on Google
    Good location and good food. They need to sort out the parking though.

  • 4/5 Ann P. 3 years ago on Google
    The steam fish 🐟 & fish tea was delicious 👌. The steam bammy was also on point. But for the first time they were short on the vegetables.

  • 5/5 Trudy-Ann C. 3 years ago on Google
    Food is excellent

  • 3/5 Jhodian C. 3 years ago on Google
    Food was a little more expensive than expected. The festival is over priced. The service is ok. The wait is long because the food is made to order so plan for the wait. We played card games & enjoyed the beautiful view while waiting. Fry fish was wonderful & parking is accessible if you go when it is not busy e. g. 11:00am-2:00pm

  • 1/5 taiesha j. 3 years ago on Google
    Poor service, waitress has no customer service training. Have me here 1hr before someone come and take the order. :(

  • 5/5 Kenisha T. 3 years ago on Google
    Food was good

  • 5/5 LaTonya J. 3 years ago on Google
    Food was excellent

  • 3/5 Jacqueline H. 3 years ago on Google
    Nothing exciting.. average!!

  • 4/5 Yvonne R. 3 years ago on Google
    The amount of food for your money is good. The only problem they are slow and yet my soup was cold! I love the ambiance and the waitress was pleasant but not attentive!

  • 4/5 Nickey C. 3 years ago on Google
    Food wasn't bad. Fried fish was a bit salty but was tolerable.

  • 2/5 Jermaine J. 3 years ago on Google
    Went once that's enough for me you wait 45 mins just to be seated got cold sides with my food and the wait time once seated was almost an hour couple with an unprofessional wait staff

  • 5/5 Jodie-Ann H. 3 years ago on Google
    Service was speedy, waiter was efficient, food was delish! Worth the money!😊

  • 3/5 Shevaughn P. 3 years ago on Google
    The food was good 👍. But the best time to reach there on Sunday is about 2pm

  • 4/5 Deryck R. 3 years ago on Google
    Great view of the harbour. Well ventilated. Food might take about 30 minutes but overall service is good.

  • 5/5 BrAdLEy B. 3 years ago on Google
    Fantastic

  • 3/5 Cavell H. 3 years ago on Google
    Its ok , the wait time is not as long as it use to be. However the food tastes better and the staff are better at the Port Royal branch .

  • 5/5 Marva K. 3 years ago on Google
    The vest 1lb fish meal to have hangjng over the ocean makes it more enjoyable


Call +1 876-619-7905 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair accessible seating
    • ✗ Wheelchair accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()