Kingston Public Hospital (K.P.H.) image

Kingston Public Hospital (K.P.H.)

Government hospital

😠 I would give this place 0 stars actually. My mother was admitted with a stomach complaint 4 months ago. Then we were told she had a heart attack. They tied her down on the bed to stop her removing her oxygen mask. (She didn't have dementia so she didn't need restraining). She was in distress from pa... People often mention nurses, doctors, hospital, mother, family, doctor, patients,


Address

X6G4+R2Q, North St, Kingston, Jamaica

Website

www.serha.gov.jm

Contact

+1 876-922-0210

Rating on Google Maps

3.00 (138 reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: nurses (13) doctors (10) hospital (10) mother (6) family (6) doctor (6) patients (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Joan F. 4 years ago on Google β€’ 5 reviews
    I would give this place 0 stars actually. My mother was admitted with a stomach complaint 4 months ago. Then we were told she had a heart attack. They tied her down on the bed to stop her removing her oxygen mask. (She didn't have dementia so she didn't need restraining). She was in distress from pain.Then we were told she had suffered a stroke. (So far 3 diagnosis with no tests carried out) They moved my mother to another bed and sedated her. She was unresponsive. Next day when my family returned, they were shocked to discover her bed was cleared her belongings were gone and we were told she had died just after they left the day before. No one called us. And here's the worst: Her death report stated she died of "Sepsis" Yet her time of death was unknown! I wouldn't take my sick dog there and I hope all who neglected my mother suffers the worst torment in their lives. There's a special place in Hell waiting for these uncaring and cold people!
    22 people found this review helpful πŸ‘

  • 1/5 Ruth G. 4 years ago on Google
    What a nightmare! My mother was admitted there 4 days ago the doctor has time to talk to us. The nurses have bad attitude. There is no air conditioning. Patients in respiratory distress and no air Conditioner on the ward. My mother is on the 2B ward it is filthy. This is a humanitarian disgrace. Dr. Robinson where did you get a medical license! Did you purchase it. He has no clue has to what is going on with my mother. The Internist point her finger in my face. A dirty nasty place that is only fit for dogs!
    20 people found this review helpful πŸ‘

  • 1/5 LindseyBeth 3 years ago on Google
    The most horrible medical experience I’ve ever encountered. Most of the doctors and nurses and nursing assistants were rude, miserable, had bad attitudes and ignored my loved one and I when I wanted help. They had NO empathy, no sympathy. They ignored my cries for help. All the nurses do is sit at the nurses station and look into space (and put on digicel credit and ignore you as your loved one lies there and dies) There was only ONE doctor and ONE nurse who seemed to care. I would need a whole web page to write about my experience at this place!!! To make a long story short, if you fall ill just stay at home because with the healthcare β€œprofessionals” at this place you’re just about dead!!!
    18 people found this review helpful πŸ‘

  • 1/5 Rowe 1 year ago on Google β€’ 16 reviews
    As a Jamaican living in Jamaica; DO NOT GO HERE unless you have a death wish, this is worse hospital on the island. Yes, they might be equipped with the most resources on the island but the staff members are disrespectful and unknowledgeable beyond imagine (even the devil, treats you better than here) I highly recommend you choose any other hospital or medical provider because not even the Politicians of Jamaica and their family n friends, go here for treatment and that says a lot. AVOID HERE AT ALL COST, don't even get me started on the maternity ward. Everything at this place screams worse than POOR HOUSE, even a poor person could do better.
    6 people found this review helpful πŸ‘

  • 3/5 tori a. 5 years ago on Google β€’ 6 reviews
    Kph is a good hospital in my perspective, just don't like the fact that you have to wait almost 15 hours to get through, and not to mention some of the nurses has too much attitude and the porters are very lazy, all they do is sit and text all day. Kph states that is not a who come first get through basis, I Totally Understand Why They Said So, But Sometimes The Don't got no patients with that severity so they should make the citizen who came there first get through a little faster, there are a lot of doctors nurses there, shouldn't take a million years, but I'm glad they manage to deal with my situation before it worsen. Thank Uu Guys.
    9 people found this review helpful πŸ‘

  • 1/5 Calesia B. 5 months ago on Google β€’ 13 reviews
    Do not come here if you want to remain alive the nurses and doctors don’t do their job right they don’t communicate well at all and they do more harm then good .. they don’t have a sense of empathy or a sense that they want to help you im very disappointed, disgusted and angered with this place and Andre Holness needs to do Justice for his people and shut this hospital down immediately!!!!!! 😑
    1 person found this review helpful πŸ‘

  • 1/5 Ange H. 1 year ago on Google β€’ 10 reviews
    The hospital look like prison, why did they just have one colour to make it look attractive Edward they would take of your family member because you’re are sending your Benjamin so they will give her all the attention what about people who don’t have it THAT CALL PUBLIC HOSPITAL GOVERNMENT OWN
    2 people found this review helpful πŸ‘

  • 1/5 cleopatra W. 7 months ago on Google β€’ 9 reviews
    The government needs to do better, the doctors and nurse or over worked so they treat ppl badly. Not enough care for patients
    1 person found this review helpful πŸ‘

  • 1/5 Leslie S. 4 months ago on Google β€’ 10 reviews
    The most disgusting, bottom of the barrel experience. It's heart wrenching to see how the doctors and nurses treat patients.

  • 1/5 Michelle A. 2 years ago on Google
    How do I rate this place zero? They gave my dad a vaccine after he was admitted with covid, he didn't even finish recovering not even 2 weeks and they gave him a vaccine, causing my father to die
    6 people found this review helpful πŸ‘

  • 1/5 Patricia T. 2 years ago on Google
    WORST HOSPITAL YOU CAN EVER GO, THE PLACE IS INHUMANE. THE DOCTORS ARE EXTREMELY RUDEEEEE, NOT TO MENTION HOW DISGUSTING THE NURSES ARE. THEY TREAT PEOPLE LIKE GARBAGE, UNPROFESSIONAL IS AN UNDERSTATEMENT.
    5 people found this review helpful πŸ‘

  • 1/5 Cristal M. 1 year ago on Google
    worst place you can bring a family member or friend nothing free isn't good y my friend was brought to this stupid place and they moved like the dont want to be attentive and i called numerous times noi answer they need staff receptionist and all
    4 people found this review helpful πŸ‘

  • 4/5 Patricia Burke T. 8 months ago on Google β€’ 5 reviews
    I must say on 23rd July 2023 I have severe diarrhea, went to KPH I had second taughts but I was impressed.with the way I was treated from front desk to the triage to the doctor to the x-ray department everyone pass the patients sitting in the waiting area say good morning ,the hospital didn't smell like hospital I even took pictures of the clean fresh restroom I left feeling stress free beautiful transformation keep it up
    1 person found this review helpful πŸ‘

  • 1/5 Dwight M. 1 year ago on Google
    Shame! Shame! Shame! How would any Doctor feels to have a cancer ridden family member in hospital for over Four months. Government of Jamaica paid for the surgery totaling $800,000. Doctors want him to DIE and collect! His name is Orlando Kennyatah. He also has mental health issues! On this Emancipation day….. KINGSTON PUBLIC HOSPITAL STILL A DEAL WITH CLASSISM!
    3 people found this review helpful πŸ‘

  • 3/5 Sydorney E. 3 years ago on Google
    Customer service is S#!T!!!! I cannot speak to all ward nurses, but many of them are unconcienable and without empathy. Some PCAs are there to hustle so they ignore patients who don't "grease palms" or are too much for them to handle. In my view, dem and the nurse dem operate the same S#!TTY way. Why get in the field if you know you don't like customer service or ailing people? The doctors are attentive when they come around, they listen to patients' concerns and answers the questions of family members and patients and try their best at actioning the best treatment option, unlike the doctors at UHWI. The doctors at KPH are actually caring and compassionate, not cold and callous like some of the nurses and PCAs.
    3 people found this review helpful πŸ‘

  • 4/5 Likkle G. 3 years ago on Google
    not a bad waiting period. Nurses in the A&E were wonderful, student doctors need to be more attentive they talk too much.
    3 people found this review helpful πŸ‘

  • 3/5 Antoine C. 1 year ago on Google
    Took a while to get it. Visiting hours was 11:30, got in after 12 after waiting in a long line. Looks very ancient, could do with a refresh.
    3 people found this review helpful πŸ‘

  • 4/5 Tiana-amoy G. 2 years ago on Google
    Good medical facility but lines loooong, doctors and nurses over worked as well as other employees. God bless there soul
    2 people found this review helpful πŸ‘

  • 5/5 Nevena M. 2 years ago on Google
    Never have no problem so far.
    1 person found this review helpful πŸ‘

  • 4/5 Karen M. 1 year ago on Google
    Good service, excellent doctor s and nurses just need a up grade to infrastructure and exterior
    1 person found this review helpful πŸ‘

  • 4/5 Nieky B. 11 months ago on Google
    Kph is the creme of the crop no other hospital can top kph, after all it offers and array of services
    1 person found this review helpful πŸ‘

  • 3/5 Dianne B. 9 months ago on Google
    My mom was admitted from 12 pm last night. Up to this day, she is still sitting up on a chair, at 90 plus years old. What kind of word we living in
    1 person found this review helpful πŸ‘

  • 4/5 Delores P. 1 year ago on Google
    It a good place to work as you will gain a lot of experience , that will make you more marketable

  • 5/5 Theodore a. 2 years ago on Google
    Life In Jamaica

  • 5/5 James D. 1 year ago on Google
    Compere to one time you wait long to see the doctor,it was quicker this time around I would say some improvement was made

  • 1/5 Nickjr876 7 months ago on Google β€’ 2 reviews
    This is the worst experience ive had. Nothing dont make any sense. Terrible customer service. I just wanted to see the orthopedic doctor and ive been back and forth for weeks l. i hope i never have to go back there for any reason
    2 people found this review helpful πŸ‘

  • 5/5 honeygirl l. 11 months ago on Google β€’ 1 review
    While on vacation in Jamaica, I Injured one of my finger, I went to the Kingston public hospital, 5am where I got my finger X-trayed and treated. The service was wonderful, the nurses and Dr. Was very professional, caring and kind. I spent about 4 hours there, I really appreciate everyone working in the emergency department on April 22, 2023.
    1 person found this review helpful πŸ‘


Call +1 876-922-0210 Open on Google Maps

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