Eye Q Optical New Kingston image

Eye Q Optical New Kingston

Eye care center

👍👍 I am a Customer Service Supervisor and I must say I commend Eye Q Optical for the excellent Customer Service they provide. I have been with the organization for three years and appreciate the Customer service it's second to none. Things like: Referring to you by name Showing appreciation for you... People often mention glasses, Optical, service, frame, staff, customer, friendly, frames, love, team,


Address

Shop #22, Courtleigh Corporate Centre, 8 St Lucia Ave, Kingston, Jamaica

Website

www.eyeqjamaica.com

Contact

+1 876-929-7732

Rating on Google Maps

4.80 (144 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8:30 AM to 4:30 PM
  • Wednesday: 8:30 AM to 4:30 PM
  • Thursday: 9:30 AM to 4:30 PM
  • Friday: (Good Friday), 8:30 AM to 4:30 PM, Hours might differ
  • Saturday: 9:30 AM to 4:30 PM
  • Sunday: Closed
  • Monday: (Easter Monday), Closed, Hours might differ

Featured Reviews


Frequently mentioned in reviews: glasses (15) Optical (10) service (10) frame (10) staff (10) customer (9) friendly (9) frames (7) love (7) team (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Camille M. 2 years ago on Google
    I am a Customer Service Supervisor and I must say I commend Eye Q Optical for the excellent Customer Service they provide. I have been with the organization for three years and appreciate the Customer service it's second to none. Things like: Referring to you by name Showing appreciation for your time Just that personal connection, respect and professionalism is world class. I must say also your frames are the best also I keep getting compliments overseas and locally regarding my frame. I LOVE IT
    1 person found this review helpful 👍

  • 5/5 Venice C. 2 years ago on Google
    The excellent customer service began with a telephone conversation. I was in awe after the represented accommodated my queries even though I confessed to her that I was shopping around for the best offers! The team @ Manor Park was just awesome from start to finish. They had all the right anwers i was looking for.They were just welcoming, friendly and true! These qualities are hard to find in the field of customer service at some places so I have no hesitation to applaud it when i see it. Well done team MP!!
    1 person found this review helpful 👍

  • 5/5 Art of W. 9 months ago on Google
    This is my 3rd or 4th frame and lenses and they continue to wow with so much warmth and care, several options to choose from, not to mention very keen on cleanliness and organization. I continue to feel the love and care as a a repeat customer. Dr. Carla Rose was awesome and made the examination so relaxing and easy. Karen as usual is exceptional and ensured that I was comfortable with my frame selection. The staff overall were very supportive and accommodating and made this a memorable experience. BIg up to the staff at the new Kingston branch. I definitely continue to recommend EyeQ.

  • 5/5 Jodi S. 6 months ago on Google
    Great service, staff welcoming and the patience with you to choose the perfect frame was everything. The turn around time was fast and they fit me well I love them. I will recommend this company.

  • 5/5 Donna F. 6 months ago on Google
    Eye Q actually deserves a 10-Star Rating. I have been using them for several years and their service level has not dropped. They are customer-centric, responsive and a cut above the rest. In addition, their glasses are you die for. 👏 Kudos as well to Shan! You are a dynamo and a treasure!

  • 5/5 Deniece W. 6 months ago on Google
    Eye Q Optical is the best! They are truly professional, courteous and knowledgeable. They took the time to explain and assist me in selecting the best frame that was suited to my lenses because my prescription was extremely strong and my lenses would have been super thick. When I received my glasses I was very pleased with how they turned out and looked on my face the thickness of the lenses were hardly noticeable which was a first for me. I have been to other places and was embarrassed to wear my glasses because of how thick the lenses looked in the frame. Eye Q Optical are the expert and leader in this arena and I will be recommending them to everyone. I want to say special thanks to Carol she is awesome.

  • 5/5 Michelle T. 7 months ago on Google
    Listen...... I picked up my new glasses today and what I got exceed my expectations. Can I tell you how much I just LOVE my new glasses???? Most definitely, I do. I have been wearing glasses for years and I have never gotten this treatment from any of the other places I would have gone to I even got a copy of my prescription printed out on a real card (plastic not paper). 🤗🤗🤗 #verysatisfied🤗 Service was top tier on every occasion from start to finish. Staff always warm, friendly and readily assist - even over the telephone. I will be a return customer and I will most definitely be recommending EyeQ to others 👌👌👍👍😊❤

  • 5/5 davene c. 10 months ago on Google
    I had the best experience at Eye Q Optical, the representative that I spoke to was very knowledgeable, friendly and welcoming I would recommend them to everyone. Thanks a lot

  • 5/5 Lee-Ann W. 10 months ago on Google
    I had a really great experience at Eye Q Optical. They were all professional, and the Doctor was so easy to talk to. My glasses are perfect! Keep up the great work

  • 5/5 tamesha w. 1 year ago on Google
    I got my frame here and they welcomed me with so much warmth and care, so many options to choose from, not to mention very keen on cleanliness. I could definitely feel the love and care as a first timer getting a pair of prescribed glasses. I didn’t feel like I was left alone neither were they pushing frames on me. The staff were very supportive and accommodating overall experience is amazing big up to the staff at the new Kingston branch. I definitely recommend

  • 5/5 Gena L. 11 months ago on Google
    As usual, the staff is friendly, helpful, and patient. They usually have a wide variety of frames to choose from as well. Plus, I just found out they deliver the frames to you! That depends on your location, of course, but it saved me the hassle!

  • 5/5 Kareen R. 1 year ago on Google
    The customer service at Eye Q was amazing!! From the moment you walk in you get the feeling that you are part of the Family The staff is very patient and gives honest feedback on Frames tried on. Thanks for making my experience unforgettable!

  • 5/5 Shawnna 1 year ago on Google
    Very friendly and helpful staff at the New Kingston branch. Wide variety of stylish frames. I got a lot of compliments on my new frames.

  • 5/5 Tamara V. 1 year ago on Google
    The Eye Q Optical New Kingston team was awesome. They were friendly yet professional and helped me select an awesome frame for my glasses. This is my second pair with them and I will continue to do business with them.

  • 5/5 towanda t. 1 year ago on Google
    I am posting this review for Ms. Rosetta Thomas. Service is very good. I love my glasses. Price was good. I could afford it and I highly recommend Eye Q optical Drax Hall. Yolande was very helpful and patient. Thanks to the team

  • 5/5 Kay D. 1 year ago on Google
    I have been a customer at Eye Q Optical from its inception and I have only had great satisfying experiences. Dr Wohl and associates are5the Best. They are very thorough and detailed with testing. When it comes to choosing a frame, they are REAL. if the frame looks nice but doesn't suit your face you are not leaving out there with it. The frames at Eye Q are the most fashionable and they have regular sales and payment opportunities. It's been a pleasure purchasing my glasses from them over the years!

  • 5/5 Cortia S. 1 year ago on Google
    Thank you guys so much got my new set of eyes the fit perfectly. The team at the draxhall branch made me feel welcome especially Yonlade she's a gem 💎💎 made me feel extra special extra and big thanks to you mis Yonlade Guys make it EyeQ optical u can't go wrong

  • 5/5 Terryon T. 1 year ago on Google
    My experience is always great, I was in Jamaica for three weeks,and needed to get back my glasses before i leave and Shaneka make it happen for me I really appreciate her and the staff for the good service that they offer.

  • 5/5 Hortense F. 1 year ago on Google
    Wherever I am in the world, I always travel back to Jamaica to have my glasses done at Eye Q Optical New Kingston. The best in the Jamaica. Very friendly and efficient staff. I am enjoying my new glasses. Thank you.

  • 5/5 Allison P. 1 year ago on Google
    I have been with Eye Q Optical since 2005. I have found the team members to be professional and friendly. They offer a one stop service for thorough eye examination and glasses to suit your style.

  • 5/5 Tricia-Gaye O. 2 years ago on Google
    Like another reviewer, once I discovered Eye Q Optical, I haven't even been tempted to go anywhere else. Great selection and stellar customer service. Big shout out to Shannieka! I'm a very satisfied customer

  • 5/5 Ameisha D. 2 years ago on Google
    When you speak of top tier customer service this is where it's at. I love love the fact that they respect people's time, I have never been anywhere else where persons take that into consideration. Environment was warm and friendly, I felt welcomed before even visiting the location. I don't remember her name but rasta was so welcoming, absolutely love her personality. I would definitely recommend to anyone.


Call +1 876-929-7732 Open on Google Maps

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