Emkay Sports (1995) Ltd. image

Emkay Sports (1995) Ltd.

Trophy shop

😠 They assured me my trophies would be ready by a specific date. On the day before I called and emailed but no one responded. They sent me a message, about two weeks after the event, to tell me that the trophies were ready. By then, my event had passed and I had to improvise with the awards. They stil... People often mention service, trophies, customer,


Address

11 Oxford Terrace, Kingston, Jamaica

Website

www.emkaysportsja.com

Contact

+1 876-929-1133

Rating on Google Maps

4.10 (299 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 5 PM
  • Friday: (Good Friday), 9 AM to 5 PM, Hours might differ
  • Saturday: 9 AM to 5 PM
  • Sunday: Closed
  • Monday: (Easter Monday), 9 AM to 5 PM, Hours might differ

Featured Reviews


Frequently mentioned in reviews: service (13) trophies (11) customer (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Warren A. T. 1 year ago on Google
    They assured me my trophies would be ready by a specific date. On the day before I called and emailed but no one responded. They sent me a message, about two weeks after the event, to tell me that the trophies were ready. By then, my event had passed and I had to improvise with the awards. They still wanted me to pay. I ended up payong for trophies that were now useless to me. This is one store that wont be getting my business again if I can help it. Oh, and the customer service was poor when I visited first. It was not so bad when I went to pay.
    2 people found this review helpful 👍

  • 3/5 sophia m. 2 years ago on Google
    Small space for such a huge collection of items, wait time was almost to the point of one deciding to leave.. The wait was not in vain as we were guided by a very pleasant lady, cost for item affordable, covid-19 protocol observed, however having too many people in such a small space defeated the purpose of staying safe.. Shorten the wait time by having more personnel so there would be free flow of people coming and going
    1 person found this review helpful 👍

  • 4/5 Lorrane M. 11 months ago on Google
    A small shop but the workers are attentive and helpful. Prices are reasonable and the quality good.

  • 5/5 Cavell H. 2 years ago on Google
    Its a fantastic place with lots of choices and excellent customer service. To top that off its centrally located.Thank you to Bianca and her amazing team.

  • 5/5 SemaJ A. 6 months ago on Google
    Very reasonable trophies. Very reliable call Ms. Wint

  • 5/5 Zany Artsy (. 1 year ago on Google
    Wide assortment of trophies, medals and souvenir items that could be customized for any occasion. Customer service was on point as my order was tended to in a timely manner. Reasonable prices for bulk orders.

  • 4/5 Michelle “Review Queen” R. 10 months ago on Google
    They were super helpful in replacing a name plate on a trophy, that was needed for the next day. Super accommodating and inexpensive. Good customer service for the most part.

  • 1/5 watson c. 8 months ago on Google
    I call explaining that I need a urgent quote for trophy I was provided with a WhatsApp number to submit a picture of the trophy needed. no one responded to that image and when I call the land line I was put on hold for half hour by an impolite customer service rep. extremely poor customer service. manager please attend to this this will destroy your business.

  • 1/5 Donae C. 1 year ago on Google
    I came to this establishment expecting quality experience and it was the complete opposite. Their customer service is horrible from the staff down to the very owner of the business. I am truly disappointed. I would not recommend this company to my worst enemy but if you absolutely need their service, it’s honestly better you try and do it yourself at home. 0/10 all around!!!

  • 5/5 Norman Jackson J. 1 year ago on Google
    Great place for all your trophies. Customer care second to none.

  • 1/5 Michelle F. 1 year ago on Google
    I came to this place thinking it was a great trophy place but I was wrong this short man was just being a nuisance always say that I could get my order done same time an it turns out that I couldn’t get my 500 mugs the same time Emkay sports is a waste of time their sales person needs to learn how to talk to people he looks very foreign in dealing with customer

  • 5/5 Lorraine V. 1 year ago on Google
    For your awards, trophies, citations etc. Very efficient and professional staff. Sometimes it’s extremely busy but you get your things done often before your due date. I have been doing business with Emkay for years.

  • 4/5 Darrieux B. 1 year ago on Google
    Excellent place for all your trophy, rosette and medal needs

  • 3/5 Yvonne F. 1 year ago on Google
    Went on a Saturday and the place was crowded. Was told to pick up at 1:30, go there at 1:30 and waited for abiut 30 mins only to told the trophies were not ready and they would deliver them instead

  • 5/5 Justin T. 1 year ago on Google
    Love the service provided by miss Rhona she's so sweet and there was another gentleman they both made me felt at home and assisted me in everyway

  • 4/5 George F. 1 year ago on Google
    Was a good experience the staff are polite and helpful

  • 1/5 Seymour B. 3 years ago on Google
    Emaky Sports since 1995 is the very best place to find all your sports wear, trophies, medals, graduations items, branded items, special gift sets etc.....you name it they have it. A large varieties of items to choose from customer service excellent to the fullest. Mr and Mrs Hinds super powerful towards customers and workers in any and every way so please visit Emkay Sports(1995) Ltd.

  • 5/5 LAURZ 2 years ago on Google
    Always get excellent service and the products are second to none!

  • 4/5 Brenton D. 2 years ago on Google
    Awesome great customer service fast and reliable service

  • 4/5 Shelly S. 2 years ago on Google
    Emkay Sports have a variety of trophies and plaques to choose from. The staff are courteous and helpful

  • 4/5 Mishka M. 2 years ago on Google
    Emkay has grown on me over the years. Been a loyal customer for more than 5 years. Their product quality is good but not always the easiest place to get through to especially in the graduation season.

  • 4/5 MayneFrame F. 2 years ago on Google
    A wide variety of medals, trophies, plaques,engraving offerings and alot more. Very knowledgeable staff, good prices and quick turnaround times with an express option in those "emergency" situations. Highly recommended!


Call +1 876-929-1133 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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