GHT image

GHT

Restaurant Cafe

😠 If I could give negative stars I would. The customer service is absolutely horrible. There was one woman that served us, a short one. Her attitude was terrible, she constantly rolled her eyes and chatted with other staff when we were speaking to her. She had some sort of problem. The only reason I... People often mention service,


Address

1 Chelsea Ave, Kingston, Jamaica

Website

www.godaddy.com

Contact

+1 876-665-0000

Rating on Google Maps

3.20 (39 reviews)

Open on Google Maps

Working Hours

  • Monday: 11 am to 9 pm
  • Tuesday: 11 am to 9 pm
  • Wednesday: 11 am to 9 pm
  • Thursday: 11 am to 9 pm
  • Friday: 11 am to 11 pm
  • Saturday: 11 am to 11 pm
  • Sunday: Closed

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Marlon S. 5 years ago on Google • 72 reviews
    The waitress was really nice and warm and made me feel at ease. On the other hand, a lot of the menu items were not available which made it difficult to choose from the now very limited menu. Overall it's a cozy space but they need to upgrade the place in a number of ways
    2 people found this review helpful 👍

  • 1/5 Nackio F. 5 years ago on Google • 36 reviews
    So I went there off a Gustazos that I bought and it was an utter disgrace, service wise. The food wasn't awful but it wasn't the best either. The details of the Gustazos included an ice cream dessert and two glasses of champagne. Without advising us of any change to what we purchased we got a very badly mixed cocktail drink, basically lime and water, then to add insult to injury when it was time for dessert the waitress advised us that there is no ice cream as it had not arrived for them to prepare, this was minutes to closing time. If you wanna go, be warned!
    2 people found this review helpful 👍

  • 4/5 Danny J. 5 years ago on Google • 76 reviews
    A welcomed addition to the New Kingston restaurant family. The food was good, the staff friendly and the atmosphere was very. I had one slight problem with the soup but I believe it may be due to the increased volume of people for the night. Overall, a great experience.
    1 person found this review helpful 👍

  • 1/5 Trudy-Ann C. 5 years ago on Google • 55 reviews
    Honestly the place doesn't even rate 1 star...the soup was terrible, the wine was watered down and for the love of the food Gods stay away from the pork
    1 person found this review helpful 👍

  • 3/5 Nicole Y. 5 years ago on Google • 122 reviews
    Warm little cozy ambiance. The food was excellent however portions are very small. We went there using a Gustazos coupon; many of the items that were suppose to be served were out of stock which came off a little unprofessional however, the good customer service and great food simmered our disgrutledness. I would visit again without using a coupon and make a better judgement then.

  • 2/5 Tamara B. 3 years ago on Google
    My first and last time. Granted this experience was introduced through Gustazos, but I'd be disappointed had I deemed to spend more. The communication or lack of is abysmal. I sent a message on Instagram Wednesday and placed an order at 11:30am. No response as at Tuesday of the following week. I placed an order at 11:39 am and was given a pick up time of 1:30 pm. At 1:32 I was informed they never received my order. (see screenshot attached) I wasn't served until 2:11 pm and it still wasn't what I ordered. Enough of that, on to the food. I spoke to someone who assured me the pics on the IG page are theirs and of the actual product. See pic attached, hot dog roll. Not sub roll nor hoagie. I searched diligently (I promise) for the cheese, in the Philly Cheese Steak. My two stars are for the potato wedges and the portion size of the slaw.
    1 person found this review helpful 👍

  • 4/5 Yanique T. 5 years ago on Google • 92 reviews
    Beautiful decor, very tasty food and the cocktails were out of this world. A very cozy and relaxed restaurant that ales you feel right at home. Samantha was my server and was very attentive and efficient for the evening.

  • 2/5 Duchess D. 4 years ago on Google • 36 reviews
    Nice ambience but, their beef was not thoroughly cooked, hence it was chewy. I overheard another customer found a caterpillar in her salad 😔. Workers had to be covering the bar and serving, hence the wait time to be served took a while. It's a cozy Instagram worthy place but the food could be better, by Marinating it in some herbs and spices in my honest opinion.

  • 5/5 Jermaine A. M. 5 years ago on Google • 18 reviews
    Nice spot to have some great food! Loved it!

  • 3/5 Jay M. 4 years ago on Google
    The Mofongo was the best part. The salmon was Ok.

  • 1/5 Marie W. 2 years ago on Google
    Worst customer service

  • 5/5 Krystol W. 2 years ago on Google
    Food sell off

  • 1/5 Frances H. 5 years ago on Google • 2 reviews
    If I could give negative stars I would. The customer service is absolutely horrible. There was one woman that served us, a short one. Her attitude was terrible, she constantly rolled her eyes and chatted with other staff when we were speaking to her. She had some sort of problem. The only reason I went to this restaurant was because I bought a gustazo for it. They told us to dine the Friday because they would have lobster, when we arrived we were told they didn't have any, literally with attitude and no apology. I got 6 pieces of shrimp instead! We ordered smoked pork chops and got two fried undercooked porkchops! Wow. We ordered two glasses of champagne and got two quarter glasses of white wine. The ice cream dessert came with two stale waffles in it and the ice cream tasted so watered down. There were 6 other couples that came in for the same meals and we were all dooped. It is sad when as hard working people we cannot expect integrity from small restaurants. This restaurant is cheap, no standard of quality service and absolutely horrible food. You will waste your money if you go there I promise you. It's better you take your money and go to market place.
    2 people found this review helpful 👍

  • 4/5 Shelly-Ann D. 2 years ago on Google • 1 review
    I came across this restaurant via Instagram's explore and decided to look directly at their page. As I was scrolling through I realised we shared the same birth date and that they had offered a discount for their customers on the date. Even though it was the day after our birth date I thought to still ask in comments if the discount could be extended seeing that it was my birthday too. Happily the extention was granted. That was the beginning of an all round pleasant experience with this establishment as upon arrival all the staff with whom I interacted was courteous. However the "proof is in the taste" they say. 😉 I ordered the Loaded Fries and I must say when it arrived to the table it looked exactly as it did on Instagram. After I tasted it I immediately ordered another one to go. The beef patty of the Western Burger was the right balance between juicy and flavourful not over cooked and the Mojitos were mixed well. The food was excellent. The price point even before the BD discount was applied was good for the offering. I will definitely be going back to try other items on their menu. If you are looking for an eatry that is casual and laid back, with good customer service, tantalisingly good food and value for money. I would recommend Gypsy House.


Call +1 876-665-0000 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway

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