Very disappointing. I understand that Covid has everything turned upside down, but it makes no sense to deny a dying person the chance to spend the last two days of her life with family and friends. A friend of mine, in her final stage of life due to cancer, was taken to the hospital only to be put on oxygen and put in isolation. I went to the hospital with another friend and her husband. We were not allowed to see or pray with her. She passed away while in isolation. While I am confident that she is with Jesus now - This Hospital needs to rethink its policies. This shouldn’t be allowed to happen again. This shouldn’t be legal.

The St. Anne's bay hospital does not even deserve 1 star. Was there today with acute pain at the side and abdomen. The only procedure that was done was only a pregnancy test. I requested for an X-ray, the doctor 53007 told me that the hospital was only for emergency case and that I would have to go to do a health care center where they would advise me where to go to do the X-ray. (Private of course). I waste 3 hours there for nothing, not even pain killers. If these health workers' salary is funded by public money, then why am I not entitle to do an X-ray at the hospital?

My mom who is on the Covid ward, she has been deemed critical.It is understandable that no one is allowed in the ward however the information you receive or lack of information is not acceptable. Nobody shows any empathy and willingness to assist. The doctor on duty refused to give any info whilst hermy niece's mobile was on so that I as the medical personnel could listen and ask the rele vant questions.How can someone be so inhumane working in the medical field? Such disrespect and disregard. I felt as though i would feel better if i was slapped in the face. I do hope that this same arrogance is not meted out to my mom.Shame on you.

The hospital is a place for the sick, just like the church is for the broken hearted, but sometimes you go to the hospital and you really wish you didnt have to. I visited the hospital last week and to my surprise the place was not full, now one would think that the level of service and hospitality would increase since its not busy, no one was behaving angrily or rude. Everyone seemed civilized and calm, they acted better than one would expect. BUT....... While the service that i recieved on the day that i visted was fast, my experience was changed for the worst when a hospital staff shouted at my husband and for what? So, i was accompanied to the inside, registered and all. We waited for my name inorder to do the preliminary in a small room. That was quick as well. My husband is a fellow civil servant, he tends to be professional and conducts himself morally and ethically. This was also his first time to a hospital outside of his parish so he really didnt know the process. He proceeded to ask questions and seek direction before he proceeded into a room with me. Upon entering he was told to leave which he did. At first he tried to explain why he had accompanied me inside but he was told no, he had to leave and so he did. Then he went outside of the room, i thought all was well at this point, there was just a slight misunderstanding but no, i , heard some shouting on the outside and wondered who was causing trouble. I didnt know it was my husband because i didnt hear a response, I only later found out that the shouting i heard earlier was geared towards him. Insulting him and so on. He never answered because i was in a vulnerable situation and he didnt want them to turn me away because he answered, so he didnt but he was so embarrassed. Notwithstanding the experience , I am better because i was attended to quickly. But I am a true believer in treating others the way you want to be treated, and not because you work at a hospital means you have immunity to death and sickness. Thank you however to the doctor who was patient with me, Security Guard who was at the access point into the administration area and the porter who was so patient with me. Keep doing your job well. For those persons who work at the hospital and are mean and inconsiderate of others, it would be nice to take start viewing your role and function as stewardship to others. You have the power to impact lives. Kind words and deeds go a far way. Be nice!!

This is not a safe place for children. Stray animals on property. Blood stains that need to be cleaned. The emergency room is a hang out area for staff. The nurses and doctors could careless of you live or die! The pediatric ward is a horrible place for children . We were there for hours and had to leave and get our own food for our baby! Blood stained sheets! No tissue or soap in the restrooms. No privacy allowed not even from the hospital curtain. The doctors were never in sight and the nurses were very little help and very rude. The entire staff seemed very ill-equipped for speaking to foreigners. I am so sad for the children that needed to stay. It seems like people are just sitting in the hallways for hours....just waiting while the staff laughs at jokes on their phones in the same hallway! They should be ashamed. I see why so many die there. Very poor record keeping. I've yet to hear any bloodwork results and it's been a week.

Like the security setup and there were very respectful and explain with clarity, can't say the same about the staff communication (nurses, doctors). The ambulance service department was 100% professional thanks to missing Johnson and the driver for that awesome professionalism. Also saw plenty of stray dogs on the compound, not a healthy environment where that is a concern , Security and staff were very friendly with the dogs you can't help but notice them even upon entering the door to any one of the different areas.

I wish I could give zero stars . This hospital is one of the worst . The nurses and doctors are very disrespectful . For me to stay in the US and hear how my family members have been treated while attending my sick grandma is very disgusting .

I want to know why St Ann's Bay hospital,that serves so many communities, keep declining access to use the machines provided at the hospital to do testing and scans for the patients. Why are they constantly sending the patients to private facilities to pay absorbant amount of money to do said scans that can also be done at the hospital? Is it that these private facilities are owned by the Doctors at the hospital .

The minute you go here, just know your dead. People hardly make it out. They don't know how to speak to people. You try to get information from them and the attitude the women here gives you is just out of this world. No wonder why so many women die in Jamaica because you don't know how to speak to people. Tek out dem man problem paa yuh

Horrible Facility. I will not recommend anyone who needs critical care to seek go there. My Uncle was in the neighborhood and seek medical attention which didn’t go well. He was admitted to during is four day hospitalization he got use the restroom and showered on the fifth day he dead. If the health care workers had to the appropriate test he would have been with us today. Statistics say if an individual serves 72 hours with a heart attack they would be fine and live . After all this ordeal it didn’t end there. Request a copy of the medical records and the death certificate. Showed only to hear the check the wrong space on the death certificate (how convenient) . Long story short. I will not rest until I get some answers. No one deserves to die this . Dr Davis Dr Stranger and Nurse Davis and whoever else that was on the team but give me an answer. FYI : Not even the land line phone works on the unit to speak with any of staff . I had to communicate with them on family members phone.

I must say I was pleased with the level of service I received. They were prompt and efficient. I want to send special thanks to Dr. Bowman and the gentleman who helped me though an unexpected medical ordeal. Big up!!!

I am ashame that taxes are drawn from my pay to help fund the hospital, you go here for medical assistance and the staff just stand around in the er talking and laughing and don't give a care in the world. If it's night the last 45 minutes they nurses and doctors hardly do any job because they say it's shift change so they cannot help anyone unless you are literally dieing. My child hot sick and all they said was to shower the child for 30 minutes when the child clearly had an infection and needed antibiotics, the child cried and had chills but the doctor did not care all he said was the fever is gone and it's going be like that for several days. Took the child home and immediately the fever came back because I didn't have an AC that was blowing 16'c like that of the hospital so I took the child to a private doctor in the morning after a long night of fever, the child was given antibiotics for 7 days and rehydration salt because he had lost a lot of fluids from diarrhea. we need the to do better in providing care for our citizens and tourists that choose Jamaica.. private fascilities are offering more advance service than the general hospital. And all it takes is just a bit more attentiveness and customer service.

I visited the hospital at 1am after being rejected by the Moon Palace Hotel medical team whilst suffering from an allergic reaction.The doctor was very professional, helpful & compassionate. As a Jamaican I felt proud knowing that there are competent, highly skilled individuals contributing to the healthcare system. My pressure was checked and I was kept for observation. The wait wasn't that bad. I waited farrr longer in the Uk with the doctor not even physically looking at me.

If I could give this place negative stars I would. The atmosphere was horrible. Almost every interactions with staff was horrible. Each doctor that I met with gave such vague and limited information on what to do, where to go and why such and such were even happening. At one point I was directing other patients on what to do and where to go because just like me they had not been given any helpful instructions from staff members. HOWEVER, I almost can't even blame the staff for their lack of interest, empathy or overall enthusiasm to do their job because I know it all falls on our government. Our hospitals need so much funding and the wages should be increased as well. Jamaica wastes its money on some of the most baseless things and refuses to fund existing institutions that are meant to help the Jamaican people.

My mother suffered a stroke while in Jamaica and my God this is SAD. How does an island that depend on tourism not have adequate medical care. The grounds of the hospital is absolutely disgusting with stray animals and unkept lawn. Then lets talk about the fact that they only allow 1 vistor per day for the allowed 1 hour. Nurses cannot discuss anything about care simply just there to observe and monitor vitals. Like its 2023 this is NOT okay and they need to go viral so some attention is given. A Dr from another country is unable to communicate with the local Dr to discuss medical history. There is no contact info like a email or direct phone number. It was an absolute nightmare attempting to get a CT Scan we had to take her in a car to another parish to get it done then instead of it being read for results in lets say 24hrs oh nope it took 72hrs. Btw we had to do by car because we couldnt find an ambulance company locally.I am just grateful that our prayers was answered and we were able to fly her back home to the US to get the proper care needed. I hope no one EVER have to experience what we did as a family but as I write this I know it happening at this very moment. Jamiaca is fun until you get sick

I've never been treated worse. These people have a god complex.

Nurses and Doctors are just terrible. They don't care about anyone.

Don’t even bother to go here . It’s only because Jamaican people can’t do any better because the nurse and doctors are disrespectful

We were vacationing at the Riu Ocho Rios and my husband contracted food poisoning, the doctor at the resort decided to send him here via ambulance. Ambulance was clean and professional. however one step into the ER and we should have bolted, but my husband was so sick. Most filthy disgusting place I had ever encountered. I should never had stayed 7.5 hours here but my husband so needed fluids. From no beds, absolutely filthy place, no toilet paper, gross toilets, hand soap in used water bottles, no paper towels, they took my phone away, simply knowing I would take pics of this horrible place but every one else there had their phones, but we were the only Americans in the whole dang place that was lined every wall with the locals. Nurses were rude and didn't do anything they said they would. Was told they didn't need to disclose to me why there wasn't any toilet paper. Broken equipment, and there was a man tied to a bed next to us that nobody checked on for the 1st 3 hours we were there and he just kept puking on the floor. My husband moved to beat up, broken recliner cuz the broken folding chair was just too much being so sick. The one exam table they had was so gross, most of the cushion was chewed up and missing cushion, he should never have laid on it. After the IV was placed and just let his blood drip on the floor while attempting to gather some for some tests. Urine sample was a dixie cup, not sure if it was even clean, and we had to dump ourselves. A 3 car accident came in and they push these poor bleeding, hurt, some severe in corners and they sat for more then 2 hours. So very sad and disgusting, I still have nightmares. After his 2 bags of fluid, we checked ourselves out even though they wanted more bloodwork and called the resort to come pick us up and get us back. He remained very sick the rest of the trip. It is no place anyone should be at. They need to be turned into someplace for cleanliness and care. Hell should not even be in business to care for anyone. Should have zero stars, but had to put in something.

Customer service from staff is all round horrible as usual. Those who are in the health care profession have no business there. In fact, they shouldn't even be working among people, period because their attitude is so atrocious.

Last time I went the doctor did not even look at me or ask how I was just said he not got 2023 calendar and gave me no appointment I not heard anything since and I have a benign cancer they supposed to be keeping a eye on

They have the machines there and we who are going back and forth for appointment they are telling us the machines is for patient you are admitted we have to do it private thats totally rubbish

My son was admitted to the hospital 9/19/22 So far the doctors and nurse has been wonderful ,I am not there but I get updates from my daughter-in-law that tells me the nurse's check on him give him medication the doctors comes in talk with him and explain to him is situation and whats need to be done for his care,Today he is supposed to do surgery to put a catheter in, I pray that all goes well, and that God will use the wisdom knowledge and understanding of the nurses and doctors to do a great job. VjB ✍️

Alot of patient so every one had thier hands fill you have to go with intention to stay the whole day be prepared trust the process....

It's okay, much better than few yrs back. Service is better, it's cleaner and seems more seats n respectful doctors