5/5 Safiya B. 1 year ago on Google • 3 reviews
April
26,
2022
now
proves
to
be
a
rainy
day
to
remember.
I
called
Dr.
Rose
asking
for
help.
I
woke
up
with
an
8
out
of
10
pain
in
my
breast,
caused
by
an
enlarged
simple
cyst
in
the
breast
tissue.
I
have
struggled
with
this
issue
before
and
when
it
gets
to
this
point,
only
draining
it
with
a
seringe
has
helped.
Dr.
Rose
suggested
the
far
infrared
treatment.
Usually
more
than
one
treatment
is
needed,
but
I
was
flying
out
the
following
morning,
so
one
shot
is
all
I
had.
Dr.
Rose
and
her
staff
fit
me
into
their
schedule,
which
in
itself
was
a
gift.
When
I
got
there,
I
was
surprised
that
every
staff
I
came
across
was
exactly
the
same,
very
pleasant,
very
attentive,
called
me
by
name
from
I
stepped
in
the
door.
The
atmosphere
was
completely
other.
I
was
in
pain,
but
I
felt
reassured
and
safe.
That
I
was
going
to
be
taken
care
of.
And
that
is
EXACTLY
what
happened.
No
detail
too
small
that
the
team
did
not
take
care
of
or
attend
to
quickly.
Even
a
dripping,
dripping
umbrella
was
take
care
of.
The
place
was
immaculately
clean
and
appropriately
decorated.
Bathroom
very
clean!
The
treatment
room
was
a
good
size,
I
didn't
feel
overwhelmed
and
my
nurse
has
got
to
be
one
of
the
sweetest
nurses
I
have
encountered
in
a
very
long
time.
Seriously,
I
didn't
remember
I
was
in
Jamaica.
No
disrespect,
but
customer
service
in
so
many
places
have
become
so
distasteful
that
the
kindness
of
the
staff
at
Dermakare
stood
out
in
such
a
good
way.
I
appreciate
the
2-3
questions
that
the
nurse
asked
me
before
starting,
"Are
you
uncomfortable
with
small
spaces?".
Really?
A
medical
personnel
cares
about
how
I
will
experience
my
treatment?
I
may
as
well
get
teary-eyed
at
that
point.
She
explained
everything
that
was
going
to
happen
with
being
lengthy
or
confusing.
Then
came
the
treatment!
I
was
given
a
beach
sound
and
she
turned
off
the
lights
as
she
left
the
room,
assuring
me
it
was
ok
to
sleep
if
needed.
I
thought,
this
is
an
30
minutes
session,
there
is
no
way
I
am
going
to
fall
asleep.
Well,
I
did...
3
times!
I
felt
like
I
was
at
a
spa
all
day.
My
breathing
changed
and
I
was
breathing
deeply.
My
nurse
even
notes
that
my
voice
tone
changed.
I
sounded
so
calm
and
relaxed.
But
the
best
thing
of
all,
the
pain
was
GONE!
Can
I
cry
now?
That
pain
has
never
left
me
outside
of
a
breast
surgeon
draining
it.
Several
hours
passed
and
I
still
had
no
pain
until
a
young
child
ran
right
into
that
area
from
playing.
Now
I
wish
I
was
back
for
treatment
#2.
I
want
to
thank
Dr.
Arlene
Rose
and
her
team
for
being
an
unpretentious
service
and
care
in
these
times
when
many
are
just
trying
to
make
money
and
do
not
show
care
for
each
individual.
I've
already
told
a
number
of
my
friends
and
they
are
happy
to
go
and
find
out
what
other
services
are
there.
Thank
you
for
giving
me
another
option
to
health
and
wellbeing!
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