PINYATAS Lounge Restaurant, Bar & Jerk Center image

PINYATAS Lounge Restaurant, Bar & Jerk Center

Restaurant

😠 Pay attention to the negative reviews. Food is awful here. I ordered the seafood platter from the Gustazo deal and it was a stale, unseasoned rubbery mess. Only a awful garlic sauce was used for flavour. The lobster was rubbery and tough. The daiquiris was syrup and poorly blended ice. At least our... People often mention fish, service, lobster, awful, good, experience, restaurant, bammy, friend,


Address

Chelsea Ave, Kingston, Jamaica

Website

www.instagram.com

Contact

+1 876-339-1570

Price rating

$$ $$

Rating on Google Maps

3.50 (138 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 10 pm
  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: fish (18) service (12) lobster (9) awful (7) good (7) experience (6) restaurant (6) bammy (6) friend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kami C. 1 year ago on Google • 40 reviews
    Pay attention to the negative reviews. Food is awful here. I ordered the seafood platter from the Gustazo deal and it was a stale, unseasoned rubbery mess. Only a awful garlic sauce was used for flavour. The lobster was rubbery and tough. The daiquiris was syrup and poorly blended ice. At least our server was nice.
    5 people found this review helpful 👍

  • 3/5 Simply K. 1 year ago on Google • 50 reviews
    It was okay great chill spot during the weekend the only thing i didnt like was just the portion size it is small for the fish. The loaded fries just okay
    3 people found this review helpful 👍

  • 5/5 Anisha C. 4 months ago on Google • 12 reviews
    Been here twice the curry lobster is amazing
    4 people found this review helpful 👍

  • 1/5 Renee A. 3 years ago on Google
    Worst pasta and customer service ever. Also who serves wings with the tips!!!! Please do not waste your time
    3 people found this review helpful 👍

  • 1/5 annetta g. 2 months ago on Google • 8 reviews New
    The waitress was very pleasant and attended to us in a timely manner, however to validate the coupons that we brought took a while because it was done by three persons, then when the foods were finally served they were very salty. We had ordered 2 meals of chicken pasta and 2 meals of lobster, which was all they had, apart from curry goat. Not only was the entire meals salty but very over cooked. Waste of $10,000 as we had to go get something else to eat. They said everything was finished. We went Sunday afternoon about 2pm. Would not go back or recommend it. Sorry I didn't read the reviews.
    2 people found this review helpful 👍

  • 1/5 Shann_345 �. 1 year ago on Google
    Wouldn’t reccomend this place for dining maybe if u well hungry and trying to stop a gap. We got a deal from Gustazos and the owner wasn’t there to scan the barcode, we got soup from a tea cup, (soup as ok) then wen we place our order they got it mixed up they didn’t even had some of the things on the deal. Then they say we will get blended fruits only to see the girl blending concentrate syrup with ice 🤣. The food finally came n it was jus blaaaaaaaaaa. They had on no hair nets, it was jus a tacky experience I waste my makeup and my clothes 🤣
    2 people found this review helpful 👍

  • 1/5 Latoya B. 1 year ago on Google
    I regret not reading the reviews before going and instead of the owner using these reviews to shift the restaurant in a better direction, they here cursing persons. BAD THING TO DO FOR YOUR BUSINESS. Others will see it and not come there just because of the owners responses. Vydz was good, location is good but the food was AWFULLLLLLLLLLLLLLLL. THE SEAFOOD BOIL WAS NOT FRESH, THE CORN IN IT WAS SOUR, THE CRAYFISH WAS BLACK AND THE CRAB MEAT WAS SPOILED. We ordered fry fish, steamed fish and curried shrimp with bammy and mashed potatoes. My friend ate her shrimp but the fishes were awful, underseason and just nasty. How you fi spoil fry fish....that was impossible until I visited you guys. The bammy never cook properly. Inside of it was WHITE AND DRY. UNO NEED A CHEFFFF. MY FRIENDS GOT SICK AFTER BECAUSE OF THE SEAFOOD BOIL. THE MOMENT I TASTED THE CORN I CLOSED MINE AND DASH IT WHE. Owner don't come at me because I will encourage my friend to take actions. The fish was set at a fixed price and then they came out to tell us they only have big fish so we need to pay $1000 more. I was leaving immediately because that was rubbish they talking. The wonderful waitress stopped us and my friend felt sorry and we stayed. The food came then we got complimentary overly sweetened lemonade, tham spoil that to. It was sugar sugar and water. I tasted the fish and immediately asked for the manager. He came and he charged for the shrimp and the complimentary drinks because my other friend did not eat the steamed fish either. It was that bad. They need new chef, management and a new owner or that business will have issues. I would not recommend this place to my enemy.
    2 people found this review helpful 👍

  • 1/5 Diana D. 3 years ago on Google
    They need to revisit the drawing board... cuz food ain't it....
    1 person found this review helpful 👍

  • 3/5 Jody-Ann S. 1 year ago on Google
    The waitress was very polite and welcoming. The lobster was chewy, the serving of bammy was minuscule, and the pasta was oily. All the advertised menu options weren't available; however, suitable replacements were provided by management. Overall, the flavour of the food and the service were not bad.
    1 person found this review helpful 👍

  • 3/5 fresh g. 1 year ago on Google
    The food was just ok, nothing wow. The staff tho was off the hook. Customer service is awesome. And foota skills in making drinks up like 11. Big up to foota and my sever Rae-Anna love her to death. Gurl have vibes n know how to deal with her customers. I would definitely come back for drinks n the staff
    1 person found this review helpful 👍

  • 1/5 Paulette H. 10 months ago on Google
    Worst experience of my life!!! Absolutely despicable!! Not only was the food salty but the portions were atrocious!! I have never been to a dine in restaurant and served my food in plastic containers. There is absolutely no customer service and the wait time was abysmal!!! They do not even deserve half of a star. This place is a joke and needs to be SHUT DOWN!!
    1 person found this review helpful 👍

  • 1/5 Latoya Francis L. 10 months ago on Google
    Not even my dog I would take to Pintayas to sit for the bones.. Horrible experience... I took my friend there for his birthday.. we waited 45mins. On 2 cold fish which came first by itself then the bammy 30mins. Later when we were about to leave then came the festival all burned that we left on the table.... I WOULD NEVER VISIT PINTAYAS AGAIN. 🙄
    1 person found this review helpful 👍

  • 1/5 Sydona N. 1 year ago on Google
    The servers were top tier, they were very polite, but the place needs work. It was filthy.. roach and eggs in the bathroom. That's nasty to witness. They need to work on decor.. the ambiance needs a lot of work. FILTHY. You have the nerve telling people to lock them mouth wid yuh roach infested place 😁😂😂 no wonder every min uno do gustazos cause no body na come there. What management speaks like that! I feel bad for you! As the customer we are doing your business a favor by supporting YOU ! Get some management training or left the work cause clearly you can't manage such a small business.
    1 person found this review helpful 👍

  • 5/5 rasmurda G. 3 years ago on Google
    Customer service was nice food was great
    1 person found this review helpful 👍

  • 1/5 Leslene G. 1 year ago on Google
    Ambiance- 1.5/5 Customer service 2/5 Food- 0 Bought the Gustazos, there were some issues redeeming which was a bit annoying but… got there 4:45pm after having sent in my Gustazo code and my order from 4:05pm. The food didn’t come until 6:30pm ps. We were the only 2 customers at the time of arrival. When the food came the “seafood pladder” was a disaster, the crawfish were still ice cold, the sauce was disgusting and the lobster was rubbery 😭😭😭😭. The fried fish was white like it was dusted with flour when I broke the fish it had a raw smell and it was wet inside. The waitress took it back around the back and they put the same fish that I started eating back in the fryer to cook some more and took it back to me… never have I ever heard of anything so unsanitary! I bite into it again trying to not waste my money but I bit something very bitter in taste! The steamed bammy was sweet, I don’t even know how! Listen, I HAD THE MOST DISTASTEFUL EXPERIENCE EVER AND I AM POSITIVE I WONT EVER RETURN NEITHER WOULD I RECOMMEND.
    1 person found this review helpful 👍

  • 1/5 jodi j. 7 months ago on Google • 6 reviews
    My first time trying their restaurant. From I was in New York I saw the advertisement so I said to my self when I come to Jamaica am going to try it, unfortunately it was a disappointment. I ordered two food to go. When they brought the food out to me I opened up the container and there were only exactly three pieces of oxtail meet in the two containers that I order so I brought the food back to them and show them which they took back to the kitchen saying they will fix it but they only had two more pieces of meat to both containers. Once I tasted the food the rice and peas were a lil burn 🔥. I did not enjoy their food and for the price that they charge for the food they should have shared the food properly. I will never go back there.

  • 5/5 Mr K. 2 years ago on Google
    Amazing food! Great service

  • 5/5 Amalia W. 2 years ago on Google
    Great food and amazing staff lots of entertainment!!!

  • 3/5 St. Auburn “David” L. 8 months ago on Google
    There is a car wash on the property. The bar is a good option while you wait for your car. Food is ok. Liquor prices are reasonable. Bar staff is ok. Limited seating arrangements. It's not a five star restaurant, but a nice lil hangout spot.

  • 3/5 Carol H. 7 months ago on Google
    The lobster and crayfish soup were quite good. The service wasn’t. They make up rules seemingly on the spot. The restaurant is in a car wash. You can hear and smell the car wash activities while in the restaurant, because it is open and not isn’t air conditioned. They play excessively loud music I guess to mask the noise from the car wash.

  • 2/5 Kemesha L. 1 year ago on Google
    Supervisor team sucks....one waiter kept us from leaving her customer service was above her superior. Fish had no seasonings. They ruined not only the steam fish but also the fry fish. Bammy was not cooked even the one in the steam fish. Corn in the fish boil could still feel/taste the cold of the fridge. Lemonade was too sweet and had too much rinde. Great atmosphere though recommended for hosting events not serving food.

  • 5/5 Don S. 2 years ago on Google
    the food is excellent

  • 1/5 Pauland S. 1 year ago on Google
    Went for my birthday, the food did not looked the same as advertised. Lobster was awful. Literally had to be fighting to take it out of the shell. Management was dishonest as when I complained they carried the food in the kitchen for 10 mins had it reheated and took the meat out of the shell and said nothing was wrong with it but it had the same God awful taste and it was so hard to chew. I was so upset at this resolution I took the food home and fed it to my cat. It was a plain awful experience especially to have on your birthday. Waitress was awesome though, whole different contrast to her distasteful Management team. To the person that replied, I literally had 1 bite of the lobster, my grandmother or friend as you call it had the rest of 1 half of the lobster, which she also agreed tasted like rubber. If you knew anything about me you would know I hate fish, but because my grandmother said it tasted nice in comparison with you shrimp soup that tasted like soap water with pepper, I said I would take it because I trusted her judgment and if anything she could also have it as it was her birthday as well. The other half of the lobster you reheated and removed from the shell was fed to my cat as I am not into the habit of chewing rubber. This fox does not think your grape is sour, I thought it was inedible and awful. :)

  • 5/5 Melissa M. 1 year ago on Google
    Didn't take any photos, but I visited on two occasions while waiting for my car to be washed and I must say the service is excellent. The steamed fish was perfect.

  • 5/5 Trina R. 2 years ago on Google
    The service was excellent, the place is properly ventilated plus it's an excellent place to meet up with friends, watch football, or just to simply hang out and have a drink or to eat.

  • 5/5 Quota E. 2 years ago on Google
    🔥🔥🔥

  • 4/5 Martin Fong K. 3 years ago on Google
    They seem to be under construction of some kind. Very noisy for dining in.

  • 1/5 Tania B. 3 months ago on Google • 2 reviews New
    My first time having lunch here today was an aweful experience. Have to wait 2hrs before the lunch was serve, servings amount was not as promised, it was a struggle to eat all the food due to the large amount of black pepper. I wasted my money and was so disappointed. Had to send else where to get something to put in my stomach. I don't see on the page where I could respond to your comment, so I am editing my comment, hopefully you will see. I see where you responded, but if you are the real owner, you are not ready for business at all. Well, if you don't use black pepper, whatever you are using to seasons your food, " IS NOT IT AT ALL". I will not recommend no one who knows about good cooking, taste and good customer service to buy there.
    1 person found this review helpful 👍

  • 2/5 Felecia N. 5 months ago on Google • 2 reviews
    Oct 13, 2o23 Aesthetic not too bad The steam bammy was the best part of my meal 👍🏾portion too small. The lady at the front desk tried her best. Thanks for trying, But sigh! No answer when called tel number 4 times, neither on watsapp - No reply to msg. However the staff was able to contact th "Mgr" The fried and garlic lobsters - way too small. Not very tasty. The corn - sigh... may have been frozen then overwarmed🤢 Rice and peas stale, like it was frm overnight, dry and smell burnt. Arrived there around midday, food rec'd a bit before 2pm it could not have been cooked today. Not for consumption👎🏾Gave to my puppies. Soup way too salty and filled with corn starch👎🏾had to add some pumpkin and okra at home in order to consume 😕 Fruit juice not available cuz th fridge lock and boss have th keys and not available (aka far out)👎🏾 Believe I shud be refunded at least some of my cost. Was definately not a good experience. Owner should get a proper manager and chef. Overall 2/5 - very unprofessional environment.
    1 person found this review helpful 👍


Call +1 876-339-1570 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

Trends



Last updated:

Similar Restaurants nearby

TGI Fridays image
1
TGI Fridays
American restaurant
Casual chain restaurant with a festive vibe serving beer, cocktails & a wide menu of American fare.
$$ $$
3.90 (3.5K reviews)
KFC New Kingston image
2
KFC New Kingston
Chicken restaurant
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
$$ $$
3.40 (1.9K reviews)
Pizza Hut New Kingston image
3
Pizza Hut New Kingston
Pizza restaurant
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
$$ $$
3.70 (1.9K reviews)
Burger King image
4
Burger King
Fast food restaurant
Well-known fast-food chain serving grilled burgers, fries & shakes, plus breakfast.
$$ $$
3.80 (1.4K reviews)
China Garden Restaurant image
5
China Garden Restaurant
Chinese restaurant
👍 I'll start by saying, the food is worth every dollar!!! Minus the grease. Had the steamed wantons. An acquiring taste but okay. Vegetable spring rolls were great and the mala chicken- amazing.. spices just right. Servings are large so be careful not to order too much for 1 person. Ambiance is okay (...
$$ $$
4.00 (1.4K reviews)
Last updated:
()