UPDATE 11/9/22 STILL THE DIRTIEST RUN DOWN PLANET FITNESS I'VE EVERY BEEN IN, IN THE 100+PLANET FITNESS'S I'VE BEEN IN. NOMADS, DON'T GO HERE. THE NO HOT WATER EITHER. So dirty. I went at 7 am today and clearly nothing has been cleaned. The bathrooms and showers here are so disgusting. There is nothing clean about this location. Broken hooks so no place to hang your towel, globs of hair inside the showers, water doesn't drain because too much hair in the drains. Meanwhile, staff is just lounging at the front desk. So gross.

This is a very interesting building design for planet fitness. i’ve been to a lot of them across the country. This particular one has a really great Hydromassage. friendly staff and lots of gear.

Used to be great. I go in the am around 630. Staff just sits behind the desk on their phone. By the time I leave there is usually 2 or 3 all just sitting there. I don’t even think they make sure everyone coming in is a member. Meanwhile the gym is dirty with trash on the floor, cleaning stations out of supplies and bathrooms dirty. No one cares to make their place of work look better, just sit behind the desk to cater their own needs and collect a paycheck. I’m going to start looking for a new gym that cares about their facility. UPDATE. After response from PF…. I am not sure how much more clearer I can be with what’s wrong with this place. This am, at least 3 paper towel machines were out and didn’t even have a roll sitting out. Talking to a manager is is going to help, they are part of the problem. There has been trash that is blatantly obvious sitting on the floor that has remained for several days. Meaning whoever the manager was on there days either failed to walk the floor or didn’t have the intestinal fortitude to ensure an employee cleaned it up. I have seen people cleaning more often. But I still see people come in and never scan in or show their membership. Maybe I can cancel and still show up

Good place to work out, friendly staff and super fun machines to work out on. Only thing that sucks is that there is no free bar weights to dead lift and clean and press. Other than that great!

This was my first time visiting it but I signed up for it and loved everything about it. All of its equipment was perfectly organized and very well kept and clean. As well, it had free weights and machines which gives you multiple options. I appreciate everything about it as I brought my 14 yr old and he was crazy about the place, too! Thx!

Mostly great except for the temperature. Will randomly lower the temperature SO MUCH you leave with your chest and nose BURNING and an awful headache. Some of us have poor immune systems, working out in a place this cold gets you in bed for DAYS. This isn't usually an issue, and it's mostly clean. But seriously need to keep the temperature at a point where it's not freezing, so it's not such a shock when your body warms up from working out

I absolutely love this place! I start by warming up on a stationary bike and then use two machines for lower back; Next, I use 3lb. dumbbells to do all my upper body (*forearms, triceps, biceps and shoulders)...Two more machines for inner thighs and hip abductors before I finish up my workout on the treadmill! Facility is clean, staff is helpful and friendly and it's never too crowded.

So I’ve been going to this gym for a year. I have to scan in as a BC member as I come in-no problem. You have a team member Joshua- he sees me scan in because I wave and he looks at the screen. So HE knows I’m a BCmember. Before I didn’t have to scan in to use the spa. Now he tells me I have to- ever since I brought up the poor customer service he gave me the other night -he asks me to scan in. I don’t think this is right and down right retaliation. Hire people who want to be here. I get the grind and everyday life.If you don’t want to deal with customers/members look for other work. This goes to the other team members and their unprofessional attitudes as well. The team members get annoyed because we interrupt their phone time while asking for chairs or coins while on the clock, what they get paid to do. Fix this management.

Was double charged for the annual membership fee and they refused to refund me. Brought in bank statements, etc, and was ran through the mill for weeks. Had to cut the loss because it was taking to much of my time. Always overcrowded as hell unless you go at 2 a.m.

It would be a better gym if they had barbell bars, free weight bench presses, squat racks and dumbbells that are over 75 lbs. Overall it’s a good gym that serves my needs when I’m in town.

Had a great experience, staff is super friendly and open, but I had to cancel after someone left a note while I went to the restroom for like 4 minutes. I never got my water back. I was so thirsty on my way home with this heat.

App kept giving me error messages when I tried signing up to this club. So I gave up signed up for the nearest club that wouldn't give me an error message. Now they're saying I can use this club because the club I signed up for won't let me use clubs worldwide. I can't transfer my club because my membership isn't 3 months old. My only option is to cancel my subscription and reapply to this one (losing way more money in the process) and I can only do that using certified mail or by going to the other club in person (which is all the way in Albuquerque) or just not go the the gym for another 2 months and try again (wasting money in the process). I am PISSED to say the least because I chose pf because I'm broke and now you have me jumping through hoops wasting precious money all because YOUR app is broken.

They charged me a week after I canceled my membership. This business will do anything to take your money, they couldn't stop the charge according to the guy I talked to. How unprofessional of a business. Apparently when they say no commitment they mean the penalty for leaving is actually an additional month instead of the $58 otherwise.

Definitely not a judgement free zone. More like a gathering of Karen's zone as far as the employees here go but at least it is 24 hrs and Karen (the two guys that make up rules to pretend to have power over the members) are not to sharp.

Being open 24/7 is cool. Workout was good, equipment is average. But like most planet fitnesses the bathrooms are disgusting. The Employees are fine to sit in front and text but not to clean the bathroom that needs attention.  There's dirt and rust stains in the showers, used soap, toe nails, and trash on the ground. One of them says closed for cleaning, they are definitely not cleaning it anytime soon. One of the soap dispensers is out of soap. Looks like it hasn't been cleaned in a long time. Sucks when you count on a shower after your workout but it's just too gross.

Apparently all planet fitnesses in New Mexico are owned by the same people. I've been to everyone between Albuquerque and here, and EVERY ONE IS THE SAME RUN DOWN EMBARRASSMENT! NEVER ANY HOT WATER, NEVER CLEANED .WHOMEVER OWNS THEM BRINGS SHAME AND DISHONOR TO THEIR FAMILY!!