KAY Jewelers image

KAY Jewelers

Jewelry store Jeweler Jewelry designer Watch store Jewelry repair service Diamond dealer Jewelry engraver Jewelry appraiser Silversmith

One of the Most Reviewed Jewelry designers in Albuquerque


Address

6600 Menaul Blvd NE Ste. F 001, Albuquerque, NM 87110

Website

stores.kay.com

Contact

(505) 883-5700

Price rating

$$$ $

Rating on Google Maps

4.60 (190 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 AM to 8 PM
  • Friday: 11 AM to 8 PM
  • Saturday: 11 AM to 8 PM
  • Sunday: (Easter), 11 AM to 6 PM, Hours might differ
  • Monday: 11 AM to 8 PM
  • Tuesday: 11 AM to 8 PM
  • Wednesday: 11 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: ring (15) location (9) jewelry (8) helped (8) helpful (7) great (7) service (7) experience (6) Bella (6) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 noelle g. 1 year ago on Google
    Always the best experience at this location. Whenever you are in this store, make sure to have Bella help you. She’s super nice, friendly, helpful and has great recommendations. Helped me find exactly what I was looking for and other pieces to match and make my jewelry collection exactly what I need. She’s always taking care of my jewelry and is patient as well. A very knowledgeable sales person and lets you know about financing options! Make sure to ask for Bella when you are here!!
    1 person found this review helpful 👍

  • 5/5 Barbara T. 1 year ago on Google
    I have been a customer of Kay’s for many years and have since collected a lot of nice pieces of jewelry from Kay’s. In all the years of doing business at several Kay’s locations.. the Coronado Mall’s location has by far given me the best experience. Marcus and his team has shown me the utmost professionalism and knowledge in every purchase. Marcus has also helped me curate several beautiful pieces of jewelry to add to my collection. His knowledge and expertise is definitely an invaluable asset to the company. I look forward to curating many more pieces to add to my collection in the years to come. Thank you Marcus.. and the team at Kay’s for making every transaction pleasant and memorable.
    1 person found this review helpful 👍

  • 5/5 Regina R. 1 year ago on Google
    I am so happy with my experience here! I stopped in to find out if a ring belonging to my late mother could be reshaped or fixed after my roommate stepped on it/vacuumed it up, who knows but It was unwearable. The gentlemen was incredibly kind and gentle with her ring and he had the ring perfect again within 5 minutes, I could cry. Even had some recommendations for the future to make the ring last even longer for me. Thank you!!
    1 person found this review helpful 👍

  • 2/5 Ariana M. 2 years ago on Google
    To be honest with everyone.. this location is not the best. It’s worth the drive to just go to the Kay’s in Cottonwood mall, they’re so much nicer. This location is always lying about what time they close at, rude and rush you through everything! When you’re trying to find that special ring… you don’t want to feel rushed. The other location is nice, closes later and does not rush you. It’s always busy here as well.
    1 person found this review helpful 👍

  • 5/5 Devan M. 1 year ago on Google
    Great service! One of the workers I ran into was very nice, her name was Bella. She helped me a lot in finding the right diamond for my special occasion. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 jimmy g. 1 year ago on Google
    Tyler was awesome he was super helpful. He answered all of our questions. Did everything he could to make our experience as effortless as possible. Will definitely come back for his expertise

  • 5/5 Laura B. 7 months ago on Google
    The sales lady was very patient and extremely nice and helpful

  • 1/5 Roxanne J. 6 months ago on Google
    Went in to drop off my ring for sizing and then a couple of times after for updates bc no one was picking up the phone and when I arrived Dale’s was extremely rude and talking about me to his co worker Victoria when I asked additional questions regarding the ring. Their customer service was horrible

  • 5/5 Christopher L. 9 months ago on Google
    I went to this location at Coronado mall to look at bracelets and a very kind young woman by the name of Victoria was very helpful and very informal of what she had on display. She wasn't pushy like most sellers are... and engaged in a great conversation and made me feel welcome and forgetting that I was looking for jewelry. Even though I didn't make a purchase that day she has earned my business and I will only buy from her very soon!

  • 5/5 Angelica Rangel C. 11 months ago on Google
    I stopped by to change my rings sizes. The sales associate was actively listening and courteous in providing the opportunity to try sizes. Delicately placed my rings on the cushioned display board and took the appropriate completion process efficiently. Highly recommend anyone needing jewelry services, to stop by and ask for this associate salesman.

  • 5/5 Jacqueline L. 11 months ago on Google
    We came here to look at rings and staff was incredibly knowledgeable. He came back to this location to buy because we trust them. We’ve been back to have it resized and cleaned and every time we learn something new because the staff is so thorough. We have a location much closer to our house but we appreciate the sincerity and time they take to teach us about our ring care. The experience is truly taylored to our wants and needs. Thank you!

  • 5/5 Roxanne J. 1 year ago on Google
    We were helped by Dale and he did an amazing job helping us find and choose the perfect engagement ring. Excellent customer service

  • 5/5 Miguel A. 1 year ago on Google
    Tyler was has great customer service! He made sure that he answered every question and did a great job with sizing my watch.

  • 5/5 Hecatopter G. 1 year ago on Google
    I went to Kay Jewelers to buy a necklace for my wife for Mother’s Day since we conceived last month. I was helped by Tyler Russel and he was very professional and extremely helpful. The whole staff was very welcoming and helped me feel confident in my purchase and I can’t wait to see her reaction to the gift I got to commemorate the gift she’s helping bring into the world.

  • 5/5 Daphne R. 1 year ago on Google
    Everything was amazing! Not only did we receive exactly what we wanted we also received great service from Bella! She was nice, patient and so helpful that we got more than what we expected!

  • 5/5 Heather C. 1 year ago on Google
    Tyler was very professional and helpful. He helped us pick out the perfect diamond earrings for our daughter.

  • 5/5 The Infinite Enigma (. 2 years ago on Google
    I recently purchased a ring online and I got an email with an efficient overview of their lifetime warranty. A condition is that you have to have it inspected for loose stones, mounting and cleaning only from them. Which I'm totally on board with only having one Jeweler consistently nurture the quality of the jewelry. As I said, I purchased it online and having been shipped from one destination to another (me). I went into one of the local stores here to see if I could have someone inspect and clean the ring before my 6 month follow-up from my purchase date. They gladly assisted me. Inspected and cleaned my ring and even complimented me on my piece. High quality service. 5 stars all the way. She said "See ya in March!".

  • 5/5 Sabrah L. 1 year ago on Google
    I have been incredibly pleased with my purchases at Kay Jewelers in Coronado Mall. Their customer service is impeccable. The manager Jose was amazing he went out of his way to find the most perfect ring for me. Employees and Managers like Jose keep customers loyal to this store if your looking for a great jewelry store look no further than Kay Jewelers.

  • 5/5 angelina s. 1 year ago on Google
    This location is great and has amazing employees! Our sales person, Tyler, not only helped us pick the perfect ring, but he was very kind and he didn’t push in any way. He asked many questions in our interests and was very considerate in what we wanted. Very patient young man. We appreciate his hard work and knowledge of the diamonds and all the various gemstones. Will definitely come back to him!!!

  • 5/5 Delia I E. 1 year ago on Google
    Our sales person Marcus was awesome! He helped my fiancé and I pick the perfect ring. Thank you so much!!!

  • 5/5 priscilla e. 1 year ago on Google
    Had the best experience looking for an anniversary gift thanks to Bella! Jewelry stores can be very intimidating because you don’t know what to get or where to start! That wasn’t the case for me👏🏼 She asked me all the right questions and let me know of the financing options too. She was super friendly & I didn’t feel pressured at all. I will definitely be back for the next occasion. Ask for Bella on your next visit!!!


Call (505) 883-5700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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