1/5 Nolan W. 11 months ago on Google
Giving
them
1
star
because
their
guest
services
team
is
remarkably
unresponsive.
If
you
have
any
issues
or
questions
with
your
booking,
good
luck
because
you'll
need
it!
Firstly,
they
do
not
have
any
phone
number
so
you'll
be
waiting,
in
my
instance,
days
for
a
response
to
your
inquiry.
I
wanted
to
cancel
my
booking,
so
they
give
you
credit
that
must
be
used
by
end
of
season.
No
cash
refunds
so
beware.
But,
then
the
snow
credits
are
incredibly
difficult
to
use.
Instructions
say
its
transferrable
to
family
members,
but
when
tried,
it
wasn't
working.
Guest
services
kept
on
referring
me
to
the
same
article,
which
was
not
helpful.
Each
correspondence
takes
several
hours
or
days,
which
is
incredibly
frustrating.
With
ski
passes
being
such
a
large
investment,
I
would
caution
you
in
going
to
Perisher
if
issues
arise.
You
can
say
goodbye
to
your
money.
There
are
several
other
mountains,
many
less
expensive,
that
offer
much
better
customer
service
and
are
still
just
as
fun.
@Perisher,
if
you
see
this,
please
respond
back
to
me.
It's
been
days
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