**The massage experience here is different from my usual - eg day spa. There's larger numbers of staff and clients less space but I sensed it was a Down to business,/ no frills no lace just get what U pay for. Positives: Very professional on phone and upon arrival. Efficient. Accommodating from the first phone call I made. I was able to get straight in but then, when I had to change times I was reassured that's ok and felt relaxed about my booking. My masseur Nan was friendly and provided a super comfortable atmosphere. Great at maintaining good pressure. Negatives: upon booking over phone I was simply quoted a dollar figure before hanging up and was asked 'ls that alright"? It seemed a little excessive but I was hopeful. I arrived and discover that price quoted is the dearest massage - Yet there was no questions at all about what kind of pain or tension I experience or what I hope to gain, nor any kind of overview of their services to know this is the one required. Maybe it's not the norm as they were fairly busy, but i'm left feeling pretty sore and sorry about the whole ordeal.

Private enclosed cubicles here which is great. Much better and classier than those with curtains. Can be a bit hit or miss with the masseurs as there are definitely the good and not so good. Prices are reasonable and it's the best I've been to in the Newcastle area. I go there about once a month and I would recommend it for relaxation or remedial massage. Just make sure you tell them if the massage is too hard etc.

I had a massage with Eve last week to massage my stiff neck and shoulders, however despite I read so many good review about her technique I did not feel she has done a good job on my shoulders & neck! She spent an awful lots of time just using her fingers pressing on my neck ( pressure point ?) instead of pushing or stretch out my shoulders blades and neck as I repeatedly requested :(! I got home and still have a very sore & stiff neck! I don’t think I want to go back there again unfortunately!

I go to Lees in Kotara regularly to help with my sore back and shoulders. I always walked out with immense pain relief. The place is very clean and neat. Location is spot on. Staffs are always very friendly.

Very good experience. Relaxing and helping. The frozen shoulders with me for years. A friend highly recommended Rio to me. Went there a couple times so far. The pain relief and I felt my rusty shoulders have the long missing flexibility again. ​Also good price for the value. Friendly and professional staff. will definitely come back more.

Had reflexology with Eve! Absolutely fantastic! Will be going back and asking for Eve next time!

Lovely massage & conversation with the masseuse followed by relaxing detox foot bath. Energised me & moved on the sluggishness after a cold.

Brilliant experience at lee’s massage. I had severe back pain after work, massagers are well-versed. They asked you for the pressure and adjusted to the way that you are comfortable with. Such a relief after the massage, have booked for regular treatment. Best massage ever. Highly recommended!

I'd love to book next appointment after first tried. The receptionist was very friendly, he recommended the right service to me according to my situation. Also the masseur was professional, i left feeling refreshed, can't wait for next appointment. Highly recommend 👌

This place is my sanctuary! They have a brilliant team of highly skilled masseuses and Rio at the front is always super helpful. It’s so good to know these wonderful people are always there when I need them 😇