1/5 Hui D. 4 months ago on Google
I
would
like
to
complaint
the
service
I
received
from
ground
floor
reception
last
Tuesday.
I
approached
Salesia
to
register
staff
parking
as
I
just
changed
new
car
with
new
plant
number.
She
refused
to
help
and
she
said
that
unable
to
register
staff
parking
if
you
don't
have
account
number
and
app.
I
told
her
that
I
always
have
staff
parking
for
many
years.
No
one
asked
me
account
number
and
app.
I
also
want
to
give
her
my
old
plant
number
to
check.
She
refused
to
check
and
insisted
me
to
provide
account
number
which
I
don't
have.
I
asked
her
when
they
changed
policy
and
need
account
number
and
app
in
order
to
register
staff
parking.
She
told
me
it
has
been
many
years
ago
which
I
doubt
what
she
said.
I
asked
her
to
find
manager
to
come.
In
addition,
I
checked
with
her
whether
she
can
help
to
use
my
old
plant
number
and
find
out
account
number.
She
refused
my
request
and
said
she
need
wait
for
her
manager
come.
It
is
very
poor
service
I
have
been
received
for
my
life.
Sue,
Services
Supervisor
came
to
me
and
helped
to
download
app
and
registered
staff
parking.
Also
I
have
provided
Sue,
staff
business
card
as
evidence.
I
thought
it
has
been
successfully
registered.
However,
I
used
staff
parking
on
Friday
and
it
still
doesn't
show
my
plant
number
as
staff.
Car
park
call
centre
need
me
to
check
with
reception
again!
I
wrote
a
complaint
email
in
the
weekend
and
without
any
response
at
all.
How
poor
the
service
Westfield
Parramatta
provided!
Especially,
I
am
pregnant
woman.
The
reception
is
rude
and
not
helpful.
The
manager
doesn't
know
how
to
register
staff
parking,
although
she
tried
to
help.