Westfield Parramatta image

Westfield Parramatta

Shopping center

One of the Most Revieweds in Sydney


Address

159-175 Church St, Parramatta NSW 2150, Australia

Website

www.westfield.com.au

Contact

+61 2 8892 5200

Price rating

$ $$$

Rating on Google Maps

4.20 (24K reviews)

Open on Google Maps

Working Hours

  • Monday: 9:30 am to 9 pm
  • Tuesday: 9:30 am to 9 pm
  • Wednesday: 9:30 am to 10 pm
  • Thursday: 9 am to 12 pm
  • Friday: 9 am to 12 pm
  • Saturday: 8 am to 9 pm
  • Sunday: (Christmas Eve), 8 am to 5 pm, Holiday hours

Featured Reviews


Frequently mentioned in reviews: parking (39) shopping (27) shops (20) Parramatta (20) find (19) Westfield (17) free (16) park (14) mall (12) busy (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Jimi H. 2 years ago on Google
    Exit the Train Station that leads into the Food Court on L1 lower ground. Toilets next to McDonald’s. Escalators & Lifts take you up to the many Brand name shops. Myer, David Jones, Kmart big stores. Drink, Claw machines on ground floor. Nice big lounge chairs. Touch screen directories on most floors.
    5 people found this review helpful 👍

  • 5/5 Giuseppe B. 2 years ago on Google
    Honestly I love coming here it’s one of the biggest shopping centres in the in Australia Do you have anything from Jewellers high-end brands The cater for everybody The parking is really big they have valet service if you’re not bothered going to get your car The cinema is a very big I highly recommend coming to this place if you’re in the area
    5 people found this review helpful 👍

  • 4/5 Alice M. 1 year ago on Google
    This is a nice mall with many levels of great shops, eateries and big stores like Woolworths, Target and Kmart. There is good toilets and parents rooms. It gets really busy here and it’s very popular. I look forward to when the have Coles and Aldi supermarkets. The only downside is that the lift in the centre gets really busy, so I reckon they need more lifts in the place.
    3 people found this review helpful 👍

  • 5/5 NEP BARAL [. 1 year ago on Google
    Happiest Christmas to every Westfield family and customers. Hope this Christmas bring happiness in you life . And respect to all cleaners who maintain cleanliness in Westfield❤️
    2 people found this review helpful 👍

  • 3/5 Henry W. 1 year ago on Google
    This is an old and well worn Westfield shopping centre. The deserted parking station, closed shops and sparse customers during lockdown was foreboding - offset only by the cheerful check out staff coping with difficult times. Post covid things have changed. This shopping centre is busy, occasional queueing to find parking. The new food court on level 8 and a few other floors are terrific. The problem is that the CBD at Parramatta is becoming sophisticated and Westfield will need to step within this decade
    2 people found this review helpful 👍

  • 4/5 Sravanthi D. 11 months ago on Google
    Very lively place with lots of shops , restaurants movie screens and food courts at two different levels. Lot of places have great discounts as well. Great location and excellent connection to bus and train stations. Most of the shops close by 5.
    1 person found this review helpful 👍

  • 5/5 Awhina D. 1 year ago on Google
    Parramatta Westfields is pretty good. They offer a mobility scooter and information desk with information machines around the mall. Good shops, food shops and connected to the train station and good access to buses and supermarkets throughout. The parking is pretty good but can be busy. School days and hours best time to go. Since restrictions are slowing down for covid, it's great seeing people out and about 😀
    1 person found this review helpful 👍

  • 5/5 Joanne L. 2 years ago on Google
    Was there at 11am in Tues 7th Dec 2021. That's excitement in the air. Christmas is coming! Lovely to see vaccinated people enjoying their day out at Westfield Parramatta. Happy to see there are a lot of ppl wearing a mask. Prevention is better than cure.
    1 person found this review helpful 👍

  • 5/5 ANNIE L. 2 years ago on Google
    I love it! Everything here! Fresh food, restaurant, juice, clothes, jewelry, shoes, workwear, bread, coffee, bank, massage…. Great!
    1 person found this review helpful 👍

  • 4/5 Nadia Bibi S. 2 years ago on Google
    Scroll down and see the pics, every shop is closed. Only click and collect available.. lockdown sucks Came here for winter stuff and couldn’t find anything:/
    1 person found this review helpful 👍

  • 5/5 Shrivatsa B. 2 years ago on Google
    I love how convenient the location of this is. I work in pennant hills and live here.. so it is really easy for me to catch a train and come right here, have a meal, perhaps watch a movie and simply walk home. Great place to come with family and or friends./
    1 person found this review helpful 👍

  • 5/5 Arvin S. 1 year ago on Google
    Love this mall! A massive range of shops to choose from, especially on fashion and lifestyle. They're my go-to for some of my fashion and fine jewellery needs and wants. You'll definitely find something you never knew you wanted or needed 🙂 Members also get free one hour parking via the Westfield app.
    1 person found this review helpful 👍

  • 5/5 Preet S. 6 months ago on Google
    Westfield, Parramatta is probably one of the best shopping centres in the local 20 to 30 km radius and is much nicer than Castle Towers or any other shopping centre that I know of locally. This heaps of options, whether food, lingerie, electronics, or anything else, and honestly, I’d be very surprised if you couldn’t find what you were looking for. Right across the road you have food options on church Street as well which is very very community located and Parramatta Square which is almost literally connected to Westfield and the train station has become a very very nice hub with a beautiful and very updated library that has so many options that you could probably spend an entire day or maybe even a week there.
    1 person found this review helpful 👍

  • 5/5 joyes m. 1 year ago on Google
    Perfect place for shopping with ampules of parking and if you are Westfield member 4 hours parking is free , it’s well decorated for Christmas and lots of fun for kids now the 5th floor is open which was under construction and now Aldi is there.
    1 person found this review helpful 👍

  • 5/5 Megan T. 1 year ago on Google
    It's one of my go-to places for shopping. It just have all of favourite shops. You can get pretty much everything you need. Also, always love the different promotions events happening in front of the service desk. Coming via publuc transport is easy as well. 😍 can't wait for the new area to open up.
    1 person found this review helpful 👍

  • 5/5 Fahriar A. 1 year ago on Google
    One of the nice and convenient mall in Sydney. Love the vibe. Most of the well known shop outlets are there like Myer, David Jones, Target, Kmart , Woolworths etc. Cinemas also here. Best part is lot of Parking from different street and next to Parramatta train station. It is also heart of Parramatta CBD. Level 5 food courts also great for lunch and snacks. Mall is well maintained and clean. All facilities are there , don’t remember found “not working” any of their facility. Like the 4 hours parking free for Westfield App users.
    1 person found this review helpful 👍

  • 5/5 Joydip S. 1 year ago on Google
    Excellent one stop place for a wide range of shops , restaurants, supermarkets, cafes, utility shops, clothing , jewelry and many more. Located adjoining Parramatta station. Parking available.

  • 4/5 S S. 1 year ago on Google
    One of the biggest shopping mall in Sydney with lots of shops. Beautifully decorated for christmas too. But the playworld for kids is really small and nothing much to do

  • 3/5 Lindie C. 1 year ago on Google
    Beautiful Christmas display had a lovely breakfast @Urban Jungle Cafe. Food was excellent and very Tasty. Excellent Customer service and the Cafe is beautiful 😊.

  • 5/5 Gurdip S. 1 year ago on Google
    Very huge shopping center in Parramatta. So many floors and shops, you can easily spend many hours here. On the top floor is big restaurant area, where you can decide what to have for food during the shopping.

  • 5/5 TheChinmay07 11 months ago on Google
    Hello students and fellow public, if anyone wants to save some extra penny in each product, then this is a good FMCG store for kitchen wares, toilet supplies, storage containers, plastic utilities, mats, unbranded goggles, chocolates and many more. Just needs to b careful about the expiry date and any kind of spills... But much cheaper price then any store.... It is located in ground floor. For rest shopping top global brands r all available. Even cineplex is also there for movies.

  • 4/5 Sayed F. 1 year ago on Google
    I only gave 4 stars because it is so big and it's easy for someone who isn't a regular or just visiting the area to get lost. I believe the escalators and lifts aren't consistent in terms of their placement from level to level. However I do understand that these are structural things that cannot be changed. I think only signs and more touch screens might help.

  • 5/5 Sanjoy M. 10 months ago on Google
    Placed just by the Parramatta station. Has most of the popular brands available. Event cinemas is also available here. 4 hours of free parking available through W+ app.

  • 5/5 hyera l. 8 months ago on Google
    The place is genuinely filled with stores, services and experiences people would seek for gathering, shopping, and in accessing every day needs/wants including culture. I find the weekends and holiday season extra extra busy and crowded so it is highly recommended to reach the place on public transport on these days of a year. I have also personally positive experiences of finding my lost laptop thanks to amazing support staff and guards as well as being guided with evacuations at emergencies (which has not happened for long time now). May be if you’re seeking for a place to do it all at once and if you don’t the crowded atmosphere this would be a great place

  • 4/5 Ashok G. 8 months ago on Google
    It's huge, clean and mant types of shops. I'd personanally like to see clear signs to direct to the parking areas. Secondly, the parking areas need to be broken into sections, not just floor level signs. Getting on to the 3rd floor, for example, it's a lot of time waste in finding one's vehicle, as all the parking areas are huge. Surely a better and simpler method needs to be put into place, especially for senior citizens.

  • 5/5 Prabhdeep K. 8 months ago on Google
    Parramatta Shopping Centre is a shopper's paradise. With its diverse range of stores, from high-end brands to local boutiques, it offers something for everyone. The modern and spacious layout makes navigating the center a breeze, and the variety of dining options ensures a delightful culinary experience. Whether you're looking for fashion, electronics, or simply a great place to spend the day, Parramatta Shopping Centre has it all under one roof.

  • 4/5 William T. 6 months ago on Google
    Offers a wide range of stores to choose from, making it a shopper's paradise. The ample parking space was a big plus, and I appreciated the convenience of three hours of free parking. Overall, a great place for shopping and leisure!

  • 5/5 kbn k. 6 months ago on Google
    All thing under one roof good place hyginic

  • 5/5 Putta R. 6 months ago on Google
    One of the biggest shopping centres in Australia has most of the major department stores except Big W. It's good to shop during weekdays, as weekends are extremely busy. Well connected to Parramatta train station and transport hub.

  • 5/5 Antara B. 6 months ago on Google
    The best part of the mall is that you can enter it directly after exiting the train station turnstile, you don't even need to go out to the street. Second best part, the food court is very conveniently placed just after entering with variety of options. The shops too - you have lots of options whether you are looking for branded items or budget items - take your pick. All in all - it is a huge mall and it is impossible to explore the whole mall in a day but it definitely a place where you will enjoy your shopping day or day out !!

  • 5/5 Mirza S. 5 months ago on Google
    Nice place, easy from the train station. Plenty of eateries which gives a variety of food options. I somehow feel I need to revisit more as the last visit timed out early then expected.

  • 5/5 Peter M. 4 months ago on Google
    Huge selection of shopping with entertainment thrown in. Interesting that a lot of the shops don't open until 9:30am. Clean and bright. Very pleasant.

  • 1/5 Hui D. 4 months ago on Google
    I would like to complaint the service I received from ground floor reception last Tuesday. I approached Salesia to register staff parking as I just changed new car with new plant number. She refused to help and she said that unable to register staff parking if you don't have account number and app. I told her that I always have staff parking for many years. No one asked me account number and app. I also want to give her my old plant number to check. She refused to check and insisted me to provide account number which I don't have. I asked her when they changed policy and need account number and app in order to register staff parking. She told me it has been many years ago which I doubt what she said. I asked her to find manager to come. In addition, I checked with her whether she can help to use my old plant number and find out account number. She refused my request and said she need wait for her manager come. It is very poor service I have been received for my life. Sue, Services Supervisor came to me and helped to download app and registered staff parking. Also I have provided Sue, staff business card as evidence. I thought it has been successfully registered. However, I used staff parking on Friday and it still doesn't show my plant number as staff. Car park call centre need me to check with reception again! I wrote a complaint email in the weekend and without any response at all. How poor the service Westfield Parramatta provided! Especially, I am pregnant woman. The reception is rude and not helpful. The manager doesn't know how to register staff parking, although she tried to help.

  • 4/5 Owen D. 2 years ago on Google
    Westfield Parramatta has basically everything. Sometimes it can even be too big. It can be really busy, so the best time to go is definitely in the morning. Good luck trying to get a seat in the level 5 food court at lunch time. The mall itself is maintained to an average standard and the location is good for drivers and pedestrians alike. Access through public transport is exceptional. For all of its minor flaws, Parramatta wouldn't be the same without it.

  • 3/5 Carlena R. 3 years ago on Google
    I usually really enjoy shopping at Westfield Parramatta. However on recent occasions it is taking me an extremely unacceptable time to find a car park. I am finding myself driving round and round hoping to get a spot. Recently it has taken around 20 minutes to get a car spot, however today after 30 minutes I just left. It is not worth it. Having free parking is great, however I highly doubt that it is only customers using the car park and staff are using it as well. The shopping centre is not that busy to explain no car spots. Not finding a car spot in a large car park after 30 minutes and its not even close to Christmas is just ridiculous.

  • 1/5 Mikey E. 3 years ago on Google
    Cannot find car park at this place since they introduced free parking due to covid19. Now that most restrictions are lifted free parking is still being offered and people take advantage of this by parking here for free and catching the train to work. It sadly detracts from the available spaces for customers who want to actually come here and shop. The car park is more full on weekdays then it is on weekends. Management has really not thought this through. If they wanted free parking for their customers then it should be free parking after 10am or 9am to offset the people trying to take advantage of the free parking for their own benefit. Avoid this place until they lift their free parking or face getting stuck in long frustrating lines trying to get a car park. I even witnessed a dust up between 2 cars trying to get a parking spot

  • 3/5 Kerry H. 3 years ago on Google
    Very quiet. Didn't know that they have changed the parking to 2 hours unless you register on their app then get 4 hours. Need lots more signals about that change. Lots of people getting caught out!

  • 5/5 Richelle M. 3 years ago on Google
    Love shopping here. Convenient. Complete. Comfortable. Food courts were maintained and always clean.

  • 5/5 Jason T. 3 years ago on Google
    Gets very busy at times but I like the lay out fairly easy to get around and very convenient as the train stop and bus stops are at the door step

  • 5/5 Singh J. 3 years ago on Google
    You need to give coupon or discount to people once in a year bcoz Westfield is big company as it is also in London,so think about attract new customers, thanks

  • 1/5 Linda C. 3 years ago on Google
    Great range, but very dated now. Facilities are unclean, and the parking is an absolute nightmare during busy trade (which with Parramatta can be any time!). Really need to work on a solution to the queuing. Causes conjestion all through the areas around it/Parramatta city centre too, so you can't get to any of the small shops on the street sides as shoppers park everywhere to try to avoid the Westfield parking lot.

  • 4/5 Truck P. 3 years ago on Google
    One of the better Westfields once you learn where your go to shops are. If are going there for the first time prepare to get lost and walk a lot.

  • 5/5 Huss 3 years ago on Google
    The best mall in Sydney. Many free car parks.. all brands and offers

  • 5/5 Anand A. 2 years ago on Google
    Good place to shop. Toilets can be maintained little bit tidy. Install the Westfield app and become a member for free parking for 4 hours, helps to watch a movie and shop in peace of mind.

  • 1/5 Bobby B. 1 year ago on Google
    I took my disabled here. First lift didn't work. Second lift only served two floors. There was still a set of stars to enter the mall. Escalator didn't work on the way out. Couldn't find seating for my dad. Had to fetch the car and come back to pick up dad who was forced to stand. We're not coming back.

  • 1/5 Merinda 2 years ago on Google
    This shopping centre only cares about money. You've got one end where the escalators are closed off due to renovations, half the escalators in the middle of the shopping centre not working and only 2 lifts that are always packed - there are only one set of escalators that are fully functioning. With all the money you make from the amount of people that shop here why not put in more elevators for your customers with wheelchairs, trolleys and prams? You made sure you got plenty of parking though.

  • 5/5 Alysha S. 2 years ago on Google
    First time here since moving from abroad. Coming from NZ South Island, the place was huge and would have to know beforehand where you want to visit so you can make most of your day. But, if you are in for a window shopping and roaming kinda day then here's a good place to walk and still be in one location. Be sure to sign up and register your vehicle so you can enjoy free 4hr parking. Around 10am in the morning isnt as busy on a Saturday and you can easily find parking. Afternoon onwards and the place is packed.

  • 3/5 Brian S. 1 year ago on Google
    There's a great range of shops here, especially fashion. Good luck with the car park though! Hercules Poirot would have difficulty unravelling the mysteries of the 'exit' signs. Fortunately I am a seasoned archaeologist so I eventually dug my way out.

  • 2/5 Trent A. 2 years ago on Google
    I don't like shopping at West field Parramatta you can not 🚫 find parking 🅿️ and you just can't find anything with out getting losed so I don't go there anymore unless I have to for something important come up

  • 5/5 Eva V. 1 year ago on Google
    I had the most terrific customer service experiences from one of your security people, Adam, this morning. I am disabled and needed to find a particular part of the car park close by to where I needed to go. I was lost in the huge car park in my car and approached Adam for help. Not only did he give me directions, but he asked me to meet him on another car park level, located me then walked my car to the exact spot I needed to go in the car park, then showed me to the lift and escorted me down to the level I needed to go. Talk about above and beyond! Thank you Adam!

  • 1/5 Shu W. 2 years ago on Google
    The shopping Center are fine but I will give 1 star for the car park. It was so confusing with the signs of exit. It normally takes 15 mins to find the express exit fro level 6. I think you recently changed the exit but please make sure you take off the previous sign and replace it with new signs. Don’t put the sign on the floor , not easy to find.

  • 5/5 Elizabeth H. 3 years ago on Google
    Big mall, with various supermarkets and retail outlets and lots of places to eat. Can always find parking, too, which is a plus.

  • 5/5 PANKAJ S. 1 year ago on Google
    Huge shopping centre, the place is so big, u can find everything u need in it, from clothing to accessories, Food to Groceries. Variety of shopping options from personal to home. A number of outlets/stores to choose from. Well maintained, clean and happening place. Easily reachable via train, bus and car. Nice place to visit.

  • 4/5 Tron 1 year ago on Google
    As always, a very busy place but lots of places to visit and enjoy. Lots of little nooks and crannies to find some shops you've never seen before. So always take your time out. They will look around. Don't be in a rush when you're at Westfield today. Take your time and enjoy your day shopping.


Call +61 2 8892 5200 Open on Google Maps

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