My last lease at another place fell through last second and the team has been nothing but incredibly helpful, kind, and understanding to me in my rushed search for a new apartment. I personally want to name and thank Frances S. for her prompt responses, quick turnaround times, and transparency with me throughout the application process, she kept me updated throughout the entire process from lease application to approval and move-in information which helped ease my stress. All in all, it only took 4 days from the viewing and application to approval and actual move-in, that's how fast the team worked! The entire time, Frances kept me in the loop with new information and check-list items I needed to do to prepare for a smooth move-in and I am highly appreciative of that. I highly recommend this place and its staff as they will make the application and move-in process very smooth!

I did a tour with Frances on 1/5 and I must say it was perfect. She was very welcoming and knowledgeable about the area and the building. She answered all my questions and made me at ease. The building its self is to die for. From the common spaces to the pleasant people who work there. Overall I give her services and the building a 10 out of 10.

I recently toured this building with Frances Stark from The Common, and it was such a pleasant experience. Frances went above and beyond to make the tour enjoyable. Unlike some rushed tours I've had in the past, she took her time to show us the entire building and provided valuable insights about the neighborhood. Frances has lots of knowledge about the management and the building itself, and she answered all of our questions. I must also mention that the building itself is stunning. I’d highly recommend either touring this building or working with Frances to find your new home!

I had a tour today of Building 215 with Frances , i have to say she is amazing she took us to every room showing us the private terrace with an amazing view. Frances was very helpful with all the questions i had for her she even had questions for me which i was highly appreciative of her. She also gave me advice on the apartments in the building and even advised me to other locations for my own convenience. She was very very nice and so helpful. This building is beautiful and she is a beautiful soul. Thank you to the reserve building and France .

Today I had the pleasure of having an open house tour of the commons in Harlem with Frances. From beginning to end she was professional, informative , and extremely approachable. I am naturally a nervous person when dealing with events such as this but she made me feel so comfortable! The property is absolutely breathtaking ! I will be recommending the property and Frances to some of my colleagues in search of a beautiful apartment with breathtaking views in close proximity to the airport !

My recent experience at Common with property managers, Frances and Shamar was very positive and exceed my expectations. Frances conducted the tour of my now apartment and she was truly exceptional. She had a deep knowledge of the property, gave me a tour of all the amenities and apartment. She answered all my questions and was very enthusiastic about. Shamar helped with my move in process and even lifted a couple boxes to facilitate things. I had issues with my key and he worked promptly to get that figured out. All in all, I greatly recommend this property to anyone looking to feel welcomed and valued. Thank you to the management team for my lovely experience and beautiful apartment.

Frances was extremely helpful and professional. She showed me two beautiful units at The Reserve in a timely fashion and answered my questions without hesitation. I highly recommend Francis to any prospective tenants at the Reserve.

After receiving a virtual tour and loving what I saw, I insisted on seeing the building in person which I was able to schedule with Nashawn. Since, Nashawn has been my person of contact and has answered any questions I have honestly and in a timely matter. Nashawn has also been very professional and made me feel comfortable and confident with my decision to move to The Reserve. The building itself is very nice and new & also includes many great amenities. I’ve only been here for a month and so far so good, definitely recommend taking a tour if you’re in need of a place to call home :)