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Novotel New York Times Square image

Novotel New York Times Square

Hotel

Casual hotel with a trendy restaurant & bar, plus a rooftop terrace offering Times Square views. People often mention hotel, room, stay, good, great, nice, clean, location, staff, view,


Address

226 W 52nd St, New York, NY 10019

Rating on Google Maps

4.40 (3.5K reviews)

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Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: hotel (26) room (24) stay (14) good (14) great (13) nice (12) clean (11) location (10) staff (8) view (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Patricia S. 4 years ago on Google • 286 reviews
    We absolutely loved our stay here. The entire hotel staff we very friendly and great to chat with. They are very insightful and can help you with tips for your trips. It was great there was a computer and printer available to guests since we left our show tickets home and needed to reprint them. The views are epic from everywhere in the hotel! The food at Supernova was also delicious. Room was very clean and bathroom was stocked with awesome toiletries incase you didn't bring any. We will definitely be returning here in the future.
    3 people found this review helpful 👍

  • 5/5 Hugo L. 1 year ago on Google • 13 reviews
    This has been the greatest hotel I have stayed at in NYC. Great vibe, awesome location, rooms always cleaned and spacious. We couldn't have chosen a better spot. And on top of it all the rooftop balcony with direct views over timesquare is one of a kind.
    4 people found this review helpful 👍

  • 5/5 Eduardo Mello C. 4 years ago on Google • 538 reviews
    A great hotel! Recently I stayed on another 4 stars hotel that looked like a 3 stars, but this time is being completely different! I'm felling like I'm on a 5 stars hotel! The room is big, the bed amazing, the shower is refreshing and the view is breathtaking. Another great feature is the gym. It's good to have this option. The breakfast is delicious with plenty of options. The crew is lovely. And to finish, the location is amazing. A few meters to the subway and right on the side of Times square, meaning that you have a lot of options for having fun. I totally recommend it.
    1 person found this review helpful 👍

  • 5/5 Roberto F. 1 year ago on Google • 341 reviews
    Very nice hotel in the perfect location if you want to be in the centre of the modern world. The rooms are clean, modern and silent. We took the triple room for 5 days about 3 years ago and will surely recommend and return if the occasion arrives.
    1 person found this review helpful 👍

  • 5/5 Frank P. 4 years ago on Google • 4 reviews
    Wow! What an incredible experience. Me and my girlfriend stayed there for Valentine’s Day and we loved this place. We got there and they had given us two queen size bedroom instead of a king but once we went back down Ian had no problem getting us an amazing king sized bed room. Ian was so nice and was really welcoming. We had the pleasure of dealing with him on our way in and out. We will definitely be staying there again. Thank you for an amazing experience.
    2 people found this review helpful 👍

  • 5/5 Gerry E. 4 years ago on Google • 250 reviews
    I like this particular hotel because of its location. Near Times Square to be close to everywhere you need to be downtown yet far enough that you don't see or hear the massive throngs of tourists and crowds as one would closer to the square. The hotel has a more modern sensibility, decor-wise. Simple but clean. Color scheme may need to be updated though. Not a fan of the silver-teal theme they have going in the rooms. If you get to stay at a higher floor, and on the right side of the building, the views of downtown and the river are breathtaking. The front desk staff kinda hit or miss. Sometimes they are very nice, sometimes not so much rude as indifferent? It is a member of the Accor group of hotels and may be worth joining to avail of a few amenities like free wifi access and a welcome drink. Membership advantages are more useful in their European hotels though. All in all worth the stay.
    1 person found this review helpful 👍

  • 5/5 D S. 4 years ago on Google • 333 reviews
    I stayed at this hotel for a week and found it to be in the ideal location for walking around mid town Manhattan. The hotel itself is on the top floors of what looks like on office building so I have to take an elevator up to the lobby for check in then further up to your room. My room looked down on the Fridays restaurant and was ver spacious for a New York hotel room. It was clean and modern. The amenities were very good as was the room service which was rather surprisingly quick. Staff were very pleasant and the cleaning crew always polite and accommodating when I was not out of the room yet for them to clean. The rates are not cheap, but don't expect that from any hotel of this caliber in this location of NYC. It is the going rate. If you want to stay in the times Square area without walking out to the busy Times Square streets, then this hotel is a very good choice and only a minute walk to the heart of Times Square with all its attractions.

  • 5/5 Corey A. 3 years ago on Google
    We stayed at the Novotel Times Square in March. The room and bathroom was good sized and clean. The hotel had great amenities for its size and we had no trouble with waiting times for elevators, they serviced every floor very efficiently (which isn’t the case in all NYC hotels). The hotel’s location is great, and particularly good for anyone visiting the Big Apple for the first time. A recommendation I could make, would be to upgrade your room to a Times Square view, either low or high. It’s a great view day or night.
    1 person found this review helpful 👍

  • 5/5 Steven L. 4 years ago on Google
    First time going to New York City, and this hotel was awesome. Very pricey, but honestly was worth it. Compared to other hotels in the area, this particular room was pretty big, very clean, comfiest bed ever, giant windows with a beautiful view facing Time Sqaure from what I think was the 20th floor. Times Square is literally a 1 minute walk. So many pubs and restaurants around to choose from. Walgreens and Starbucks next door for coffee in the morning and grabbing snacks to bring back to your room, or to pick up an umbrella like we had to do. We ate dinner on the roof patio. Had a New York style hot dog that I didn't like at all, but that beer was very satisfying. There was a tv in the main lobby with fifa 18 on a ps4 with 2 controllers. If I was to ever return to this city, I will have to book the same room here. Staff here is so nice and very helpful. It was one of my all time favourite stays.
    1 person found this review helpful 👍

  • 5/5 Markus H. 1 year ago on Google • 198 reviews
    We stayed at this hotel a few years ago and were really impressed. It's in a great location and the room was super nice and clean with a great view. The people were very nice and helpful. We would come back at any time.

  • 4/5 ali v. 6 years ago on Google • 118 reviews
    Location is great for times square events and access. Rooms were nice, ok bed. Pillows are not too supportive so bring your own. We had a lovely view. Great outside roof terrace to enjoy drinks or selfies lol. The drinks are $16 a cocktail but really good and big. Hotel staff is friendly and the guests are too. Most guests are actually from other countries which was cool. The bar area is nice. I enjoyed my stay.

  • 4/5 Jonathan S. 5 years ago on Google • 108 reviews
    just returned from a 3-night novotel stay. i really like the location. from grand central @ a 25 minute walk to E 51 st.. the hotel has changed since my last stay there. enter the elevator to go up to the 7th floor lobby. the checkin was seamless. the assigned room, 2408, is a handicap room. ( not requested ). it offers a view of 7th av, and a peek at times square. the room has been done in dark tones of green. a nice sized room. there is a room safe , and a small fridge. also there is an iron and ironing board., and a small closet. there were no drawers. the bed , a king, was very comfy. nice bedding as well. the room is carpeted, a dark color. the bathroom has a 'barn door' which was very hard to slide open/ closed. the bathroom was also done in dark tones. the trough sink was small. there was no counter space. the sink was made of a hard plastic. the shower was large ( handicap- roll in ), good water pressure from the rain head . we visited over the 4th of july - the ac worked very well. the novotel has re-worked the bar setup. there is an outdoor patio which offers a fantastic view of times square. a great spot for a cocktail. the rooms and common areas were very clean. overall a very good stay. i do think the furnishings could be improved upon. the room cleaning staff does a very good job. check out was also quick. we did not eat at the novotel . we got our stay at a good rate - . a very good mid-town stay. july 2018/ ct. jds.

  • 4/5 Kam L. 4 years ago on Google • 91 reviews
    A modern looking comfortable hotel with a good location. The staff are friendly and maintenance is attentive. We had an issue with our tv and within 30 mins a pleasant engineer arrived and fixed it. It's located at the top of times square so you just have to walk down the road to get to all the main attractions on times square. With it being at the top it's not too far a walk to Central Park. It's worth noting that there's a $34 a night tax to pay on check out and they require a card on checking in to reserve around $80 per night on it which is returned to you on check out minus anything charged to the room. The cleaners are great and give fresh towels and spruce up your room daily. There's plenty of american channels playing sports, movies and programs for when you want to chill. The restaurant in there is quite pricey (even for New York) and although the food is a good quality I'd eaten at better quality places for slightly less around time square and Manhattan. All in all a good stay.

  • 5/5 Cassandra B. 1 year ago on Google • 86 reviews
    Exceeded my expectations. Was a bit scared after booking, but the hotel is very busy, nice staff, comfortable rooms. Good place to crash. Also clean

  • 5/5 Mari Gardenia B. 1 year ago on Google
    Super nice hotel! And a beautiful rooftop! Great food options and drinks!

  • 5/5 Kristine K. 4 years ago on Google
    My boyfriend and I enjoyed our stay at this very classy hotel. The rooms although small were very nicely decorated, and we managed very well. The bathroom was clean and decently sized. The staff was extremely helpful and friendly. I will surely recommend this hotel to all of my friends. Overall a wonderful experience!

  • 5/5 Natalie N. 6 years ago on Google • 2 reviews
    Friendly and helpful staff throughout the hotel. Staff were all eager to try and accommodate any special requests like not having change rooms in the middle of my stay. The beds are extremely comfortable and very quiet - though in the 2nd room I would have liked a softer pillow - but then I could have asked for that but never got around to it.Also I was surprised their was no hair conditioner in the bathroom as I had forgotten to bring mine. (You wouldn't have known there were events going on down in the restaurant.) Overall, hotel very conveniently located with a great bar, with seating looking over the hustle and bustle of Times Square. Easy walking distance to Central Park and all the places I needed to get to. I definitely got my steps up! Thank you for a lovely stay.


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