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  • 5/5 christopher w. 10 months ago on Google
    I had a wonderful stay at The Plaza New York. The hotel is a New York City landmark, and it's easy to see why. The service was impeccable, the accommodations were luxurious, and the amenities were top-notch. I would highly recommend The Plaza New York to anyone looking for a luxurious and unforgettable vacation. Here are some of the things that I liked about The Plaza New York: The location: The Plaza New York is located in the heart of Manhattan, just steps from Central Park and Fifth Avenue. The hotel is within walking distance of many popular attractions, such as the Metropolitan Museum of Art, the Rockefeller Center, and the Empire State Building. The accommodations: The Plaza New York has 282 guest rooms and suites, all of which are decorated in a classic New York style. The rooms are spacious and well-appointed, and many offer stunning views of Central Park or the city skyline. The service: The staff at The Plaza New York is friendly and attentive. They are always willing to help with anything you need, from making restaurant reservations to providing recommendations for local activities. The amenities: The Plaza New York has a variety of amenities that make your stay enjoyable. These include a swimming pool, a fitness center, a spa, and a variety of dining options. The hotel also has a beautiful lobby, where you can relax and enjoy a cup of coffee or a cocktail. Overall, I had a wonderful stay at The Plaza New York. I would highly recommend it to anyone looking for a luxurious and unforgettable vacation.
    16 people found this review helpful ๐Ÿ‘

  • 1/5 John W. 4 months ago on Google
    On my first trip to America on my 42nd Birthday, I decided to fulfil a childhood ambition and visit The Plaza. My partner and I got dressed up smart and planned to have breakfast before a walk in Central Park. We were greeted by a jumped up, rude, snooty member of staff who informed us that only hotel guests could be catered for, not what is advertised on the website and lots of empty tables. I don't know if he was after a cash bribe or just thought we didn't look rich enough but we left feeling judged and disappointed. We took our custom to Sarabeths down the street, priced very similar to The Plaza and made us feel very welcome indeed.
    12 people found this review helpful ๐Ÿ‘

  • 5/5 Sean L. 2 years ago on Google
    Had an amazing experience here. ALL staff I encountered are incredibly friendly and helpful. This place is warm and welcoming and the history here is immaculately maintained; I really was shocked, they clearly go to an extremely high level of detail to maintain the entire premises. Immediate access to Central park, walked then rented a bike and cruised for half of the day, you can cover a lot of ground if you are brave! Bonus, the shower pressure is something I've never mentioned in a review but it was amazing...like standing under a waterfall!
    9 people found this review helpful ๐Ÿ‘

  • 4/5 Denny B. 2 years ago on Google
    The Plaza is Iconic. We didnโ€™t stay there and if we do, Iโ€™ll update my review. We just had afternoon tea there in the tea room. We really enjoyed the tea experience.
    9 people found this review helpful ๐Ÿ‘

  • 5/5 Cody L. 8 months ago on Google
    During our trip to New York we took a walking tour. We froze our butts off! The best part of the tour was going through the Plaza hotel. It brought back childhood memories of watching home alone and our guide showing us where the scenes took place. Such a cool place to visit and I definitely recommend checking it out if you get a chance!
    9 people found this review helpful ๐Ÿ‘

  • 4/5 Katy A. A. M. 7 months ago on Google
    Luxury hotel right next to the Central Park known especially thanks to Home Alone 2: Lost in New York movie. Itโ€™s nice to see that after years it is still fully functional & well maintainedโ€ฆ Iโ€™d just recommend a small renovation of the exterior of the buildingโ€ฆ Otherwise, Iโ€™d say it definitely worth a visit/stay. โœจ
    8 people found this review helpful ๐Ÿ‘

  • 5/5 Solomon 2 years ago on Google
    Beautiful property as to be expected and more. Such a lovely hotel to enjoy feels like you are going back in time to true luxury. Stopped in for a drink and dessert and loved every minute of it.
    7 people found this review helpful ๐Ÿ‘

  • 5/5 Jon B. 11 months ago on Google
    I recently had the pleasure of visiting The Plaza, and I must say it was an absolutely fantastic experience! From the moment I arrived, I was captivated by the grandeur and elegance of this iconic establishment. The Plaza's location couldn't be more perfect, right in the heart of the city. Its stunning architecture and historical significance make it a true gem. The moment I stepped inside, I was greeted by friendly and attentive staff who made me feel welcome and taken care of throughout my entire visit. The amenities and services provided at The Plaza are top-notch. The rooms are exquisitely decorated, combining classic charm with modern comfort. The attention to detail is evident in every aspect, from the luxurious bedding to the tasteful furnishings. The cleanliness of the rooms and the attention given to maintaining them are commendable. One highlight of my stay was the dining experience. The Plaza offers a range of restaurants and bars that cater to every palate. I indulged in a delectable meal at one of their fine dining establishments and was blown away by the impeccable service and the culinary delights presented before me. The chefs truly have a mastery of their craft, and the flavors were nothing short of extraordinary. Beyond the accommodations and dining, The Plaza offers an array of amenities that enhance the overall experience. The fitness center is well-equipped, allowing guests to maintain their workout routines while traveling. The spa services provided are exceptional, offering a serene and relaxing atmosphere to unwind and rejuvenate. The location of The Plaza is perfect for exploring the city. With its close proximity to major attractions and excellent transportation options, I was able to easily access everything I wanted to see and do during my stay. Lastly, I must commend the staff at The Plaza for their exceptional service. Every interaction I had with the team was met with professionalism, warmth, and a genuine desire to ensure my stay was nothing short of perfect. They were always ready to assist with any inquiries or requests, making me feel like a valued guest. In conclusion, my experience at The Plaza exceeded all expectations. It is a true masterpiece in terms of luxury, comfort, and service. Whether you're visiting for business or pleasure, I highly recommend The Plaza for an unforgettable stay. I can't wait to return to this remarkable establishment in the future.
    7 people found this review helpful ๐Ÿ‘

  • 5/5 Behzad T. 2 years ago on Google
    This is perhaps the most iconic hotel in all of New York City. It has been rendered all the more well known by the famous Hollywood movie - Home Alone. If you want to relive that Hollywood fantasy and stay in a top hotel that featured in your favorite childhood movie - Then by all means. If not, you will still find value in the excellence of their accommodation, service and, of course, location. Right at the heart of New York, and right next to Central Park, you will find many things of interest around this place. Monuments, fun activities, any brand outlet or eatery that matters. Who knows you might even manage to run into a celebrity while here. Kaching!
    4 people found this review helpful ๐Ÿ‘

  • 4/5 Craig M. 4 months ago on Google
    Stayed at the start of December. An amazing hotel but hugely over priced due to it being a tourist attraction in its own right at this time of year. The rooms are huge, very comfortable and luxurious with a bathroom almost as big as some hotel rooms in Manhattan. Check in was very slow. Only one member of staff on reception meant we stood waiting for almost 30 minutes to check in. Got to our room and a rollaway bed had been left in our room that we never requested. This took almost an hour until someone came to remove it. I see many reviews from non guests complaining about not being allowed access to the hotel but to give a review from a different perspective of someone who had paid to stay there - we had to wait almost an hour to get a drink in the Palm Court despite being residents and we were never able to get a table in the Champagne Bar. When you stay in a hotel you just don't expect that you won't even be able to sit and enjoy a drink there when you feel like one. Was surprised that a hotel charging a room rate of four figures per night didn't even offer complimentary bottles of water or tea/coffee making facilities. Even 2 and 3 star hotels pretty much offer this as standard nowadays. To summarise, an amazing and iconic hotel but really its only worth about half of what they charge in terms of facilities and guest experience.
    4 people found this review helpful ๐Ÿ‘

  • 5/5 Jason S. 10 months ago on Google
    It can be hard to choose a hotel in NYC with all the options. We decided on the plaza due to its history. It was the perfect choice for my family. Beautiful and luxurious. It was suprisingly quiet and we slept great. Room service was quick and delicious. Great location. It's going to be hard for us to stay anywhere else now in NYC.
    4 people found this review helpful ๐Ÿ‘

  • 5/5 Brandon N. 2 years ago on Google
    By far the best hotel experience I've had in quite some time. The hotel staff is very accommodating and friendly, they very much so obviously care about the guests and strive to make it a pleasurable experience for everyone. High quality food, beautiful suites and overall a luxuries atmosphere that exceeds expectations. At the affordable price of around $600/night, this getaway can be exactly what you've been looking for. A++
    4 people found this review helpful ๐Ÿ‘

  • 3/5 Nobel G. 1 year ago on Google
    Service is great and aside from the bath room nothing is impressive. Room seemed to be outdated the carpet and the furniture showed ecsseive wear and the view is non existing. For the money there a lot of nicer places in the city. Avoid the hype. Location is freak though.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Sunny 8 months ago on Google
    We visited here just to be able to walk around the beautiful hotel. Unfortunately my partner was dressed in a cap and hoodie (we were en route to the airport) so were denied access to the bar for a drink on that basis and the first memory of coming into the hotel slightly ruined because of that. Otherwise this is a stunning hotel and we'd definitely look to book our stay here if we ever find ourselves back in NYC. A true beauty of a hotel.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 The M. 1 year ago on Google
    We only had drinks at the bar. But the atmosphere and the service... everything here is on a another level. A special experience.
    2 people found this review helpful ๐Ÿ‘

  • 3/5 Tim C. 4 months ago on Google
    I booked a four night stay in an Edwardian suite to spend thanksgiving in the city. The check in was very smooth and the property appears well kept with nice fragrance pumped right through the HVAC system. The entire place smelled nice as a result. I am a die hard fan of Fairmont hotels and have tried many of their properties over the years. Having stayed at their flagship hotel the Savoy in London and their competitor the Ritz, it pains me to say that the service here fell quite short of my expectations of a flagship property. The staff working there seem just โ€œtiredโ€ and they do not seem to want to have any sort of genuine connection with the guests. They are just all about business there. This is very different from places like the ritz there they take the time to get to know you and engage in meaningful ways to make the stay a memorable one. Our suite includes some sort of a white glove butler service but Iโ€™ve not even see the butler once during my stay. On the day after thanksgiving, somehow our room was not serviced all day. I even called in around 3 pm to request a house keeping service and it did not happen even then. I had to go to the front desk to request it to finally have the room cleaned. I think this hotel is great and has a lot of potential, but the staff training isnโ€™t there yet. Itโ€™s also quite unique in the sense that itโ€™s in a historic building in the sea of ultra modern high rises. However, the hotel seems to only occupy the south wing and is quite small despite looking imposing from the outside. As a result most of the rooms donโ€™t have much of a view to speak of. If you are looking for rooms with views, you will have to pay quite a bit more for partial park views. All in all it was a rather uneventful and also unremarkable stay. I am Diamond with Accor and used four suite night upgrades for this stay, but they were not honored at check out. I had to call in and be put on hold for quite a while to get it sorted. The front desk person wasnโ€™t even apologetic for this clerical error. I really want to like this hotel and would love more opportunities to experience its full glory. Perhaps the weekend was just too busy. Although For the same price Iโ€™d recommend going with four season or mandarin oriental both of which have much better views and modern amenities.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 JaneEyre 2 years ago on Google
    A perfect first experience in New York City! This hotel is more than I expected. Gavin was incredibly attentive at the champagne bar and breakfast was delicious as well. I can't wait to come back!
    1 person found this review helpful ๐Ÿ‘

  • 2/5 Arlene S. 2 years ago on Google
    All I saw was people dressed up taking pics! Literally people were in there to just say they were there. I understand tourist behavior for me a local I wanted a vibe. ๐Ÿคท๐Ÿฝโ€โ™€๏ธ
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Fay P. 2 years ago on Google
    Iconic hotel and well designed. It has a hosts of hidden gems if only one could see all of them.


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