One of the best stays I’ve ever had in NYC. The hotel was spotless (although it is under renovation because it was recently acquired by Marriott). There are 3 elevators that are blazing fast, so I didn’t notice the delays while waiting for them. Hotel staff is extremely helpful and polite, internet works perfectly, A/C was great and the rooms were incredibly spacious (the beds were amazing, pillows not so much). There’s also a restaurant that’s been recently open so I didn’t get to try it out, but seemed nice enough. The only drawback are the surroundings — some shady characters outside. Overall, an excellent stay. I’d definitely be back.

I can't say enough good things about our stay at TBA. We arrived early and were able to leave our luggage downstairs. The receptionist also gave us a voucher to park at a nearby garage. The parking rate was $35 for a 24 hour stay. We toured the city till 4 p.m. and came back to the hotel to check in. The process was very fast and all the receptionists were very nice. The elevator did take forever to arrive, but it was a very minute inconvenience. Our room was spacious, clean, modern, the a/c was left on when we came in. It was so comfortable after a long hot day. The bed was very cozy, walk in shower clean, beautiful view from our window. 10 minutes walk to Hell's Kitchen district. We dined at the most delicious Brazilian restaurant Rice X Beans. Give it a try, you won't regret. The check out time was at 11 a.m. and it went just as smoothly as the check in. We will definitely come back here for our future stay!

Everything about our stay was phenomenal! Great location, quick check in, the room was modern and spacious. The staff was very polite and accommodating. Hannah went above and beyond for us during our stay and came to the rescue after we checked out and realized that my wife left her phone in the room. She even offered to take a train to the airport to bring my wife's phone to her! One of the best hotel experiences I have ever had and I will always look to stay here whenever I visit NYC!

Above all, do not accept rooms whose number ends with 5, they are one meter from the exit of two elevators.. imagine the night with people coming out (and talking) of the elevator... they could at least warn customers. Furthermore, we lost some white iPhone headphones on the large white desk under the TV, and despite the geolocation on the iPhone, we did not find them. Maybe white on white equals invisible...you be the judge

Nice staff, very comfy beds, nice and clean rooms, location was nice and the price wasn't half bad considering I booked my room the day of. I got the cheapest room for 2 and it still has a full bath which was very comfortable and modern, as well as a mini fridge, coffee maker and a safe in the room. My original hotel cancelled last minute, but with how nice TBA was, it feels like a blessing in disguise now.

I really like this place. Spent a week here. Room was really nice, modern and crispy clean. Plenty of towels and toiletries. The location is fab. Close to shopping and restaurants. Staff friendly, helpful and attentive. Highly recommend and will definitely repeat.

In 15 years of travelling, I have not met ruder and colder staff. From the moment of check-in, to the bathroom door that kept dislodging and falling off (serious safety risk) from the cheap, low-quality rails it was installed in, to us wanting to move rooms because we were then moved to a room with no real shower doors (the water gets everywhere- they called it "European style" to me it just seems cheap style), the experience was downright insulting. We complained about the falling door, they sent someone who "fixed it" then it happened again so they offered to take money off the bill but not move rooms- we had to go back for that. This move was made very very awkward- at one point the manager burst into our room with 2 people while we hadn't acknowledged or said "Come in" because one of our party was downstairs asking for the move to a room with a functioning bathroom door and the others were upstairs- we didn't know the move had been approved. We moved to a room that didn't have doors for the shower- and the showerhead looked like it faced the rest of the bathroom directly (i.e. not a wall- so water would get everywhere). This is a bad slip hazard so I went down to ask us to change to a room with curtains like we had before. The "manager" informed me that it's not possible- only the rooms on the lower floor have those (the new room was on the same floor as our previous one which had the bathtub and curtains). Then she was corrected or corrected herself- they told us to bring all our stuff downstairs for the next one and a half hours while the next room is secured (something about housekeeping only being there till 4 pm and so them needing to sell our current room). I said can't we just leave our current room in like half an hour before the housekeeping time- they refused. At one point one of the front desk asked us "Did you dirty it?" in regards to the room. All this was moot because within 10 minutes of us coming down to the lobby with all of our stuff, the next room was ready. And nobody helped us move our luggage- there is a luggage trolley but they say there is no concierge service (I guess they expect guests to use the trolley themselves and then go downstairs to return it). We were so tired but thankfully one of the rarer good staff offered to help us move our stuff. The bathroom doors are all overhang sliders with very large gaps at the door end- so you can see into it and hear everything going on. There are none of the facilities quoted- no breakfast, no business centre, the gym is apparently under renovation, the front of the building doesn't even have the logo of the building. This is less a hotel and more of a glorified sleeper pod. The staff don't wear nametags so you cannot identify any- they do wear personal caps though and look very unprofessional. It generally seems like the manager went to Times Square and asked a bunch of young people if they want to become a manager of a NYC hotel instead of idk serving dishes somewhere you actually have to work and be held accountable and a bunch of friends jumped at the chance. Bed was comfortable and wifi was good speed (both were from Marriott I think- fitting that the only good things about this place were from another hotel). Wifi was unsecured by the way- anyone can log in. But they lock their lobby bathrooms behind card readers go figure. Since check-in is at the very late and unusual 4 pm (trying to coerce people into buying early check-in for $100?), you're gonna have to deal with the locked unclean lobby bathrooms a fair amount on day of check-in. Room was fairly clean. I liked the transparent minifridge and the steam iron. But the bathroom situation really penalizes the room. What sort of name is "TBA" anyways- how long will you be "TBA"

OK the BIG issue is that the place is under renovation (March 2023 was our visit). This meant the entrance is pretty tatty, there is no breakfast area, no gym, and worst of all - only 1 of the 3 elevators works - which means REALLY (really) long waits for elevators especially during check-in and check-out. Forget it if you have luggage - we waited 40 minutes once. So the renovation problems affect your comfort here. But the rooms, especially on upper floors have good views. The beds are very comfortable. Sliding bathroom doors and the shower with no tray are a bit unusual, but seem to work. A bit uneven servicing of the rooms - sometimes they forgot to replace all the towels or replenish the coffee, but this was quickly remedied. The renovations also affected internet for a few hours one day, and sometimes the TV went on and off randomly -likely the renovations. We found the reception service to be friendly and helpful. Excellent location. We would go back after renovations were completed. Nice place that has so much more potential, after renovations!

Remember to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any hotel. This site will compare hundreds of booking websites and typically will have prices a lot cheaper compared to others! You're welcome :)! This hotel is one of the most well known in the area. I have been staying here for a very long time. If you stay for a few nights you for sure won't be let down. The rooms are very updated. Very comfortable beds. Very comfortable pillows. The lobby is really small. The majority of the downstairs is under construction elevators were a little slow because only two of the three are working. But overall it's a great location if you plan on walking or using the hop and go buses. Had a great time. No complaints other than there's no ice machine and it was a great stay while there

The staff were lovely and helpful, but the elevators were tiny and there’s only two, so when you’re waiting for one it take forever. Especially with a lobby full of people checking in or out. On top of that the room itself was beautiful but gross. We found a used qtip on the floor and hair under the bathroom counter. The floors never felt actually clean and the minute you reach your floor it looks like a sketchy hotel. The beds were comfy and the rooms were pretty quiet. It’s a place to lay your head so it’s fine.

Located blocks away from Time Square and an amazing strip of restaurants. Parking garage located a few blocks away. The staff was very kind and welcoming. Our room was very clean and recently updated. Our view overlooked the public works department and buildings, not Time Square. Shower had no door which was a little strange. Beds very comfortable and fresh, pillows were plush. Wifi was free with good connection. The hotel elevator was busy. Coffee available at 6 am in the lobby is free and really good. We were there for the marathon and they held our bags until we returned to the hotel at 6pm. I would return to this hotel.

No complaints, great location 10 minute walk to the heart of Times Square. Beware, breakfast is NOT included, only coffee. Rooms are nicely renovated, hallways/elevators are not but they were fine. Overall I found the room clean. Often a wait for elevators as there are only 2 for everyone. A/C was nice and cold. Parking garage was only a five minute walk, but watch out for the pricing it’s actually $45/day. Hotel is very close to many subway lines, the subway system was very easy to navigate using Google Maps and the locals were always willing to offer directions. Would stay here again, no issues at all, was also the cheapest available when we were booking. Staff were pleasant!

Paid over £100 a night to stay here. Although location was good and staff were polite, the hotel let me down with its cleanliness. The room was not cleaned by house keeping throughout my stay due to the hotels silly covid policy. They told me they only clean rooms every 5 days and mine was only 3. Considering the price I don’t find this acceptable.. never encountered a hotel that doesn’t offer daily house keeping. Also a lot of the hotel is getting renovated so could constantly hear building works going on. For the money you can find better hotels.

As the name suggests this hotel is located near Times Square and 5min walk from Port Authority Bus Station and train station. The street outside hotel is little dirty and crowded. The rooms are ok size but comfortable. Not much great view outside. The elevators were fast. The towels that we got were dirty but they changed it after calling the front desk twice. Even though we had taken option of paying at the hotel while booking, the hotel deducted 1 night charge from the card before our arrival. We had to pay higher transaction fees because of international credit card. The manager told us that this is their policy to deduct 1 night from the card. The checkin time of hotel is 4.00pm and checkout is 11.00am. Really this was very odd. The hotel has breakfast and coffee counter.

My stay could have been great, the room was very comfortable, but you urgently need to solve the elevator problem. It is a complete disregard that a guest wait more than 30 minutes to take an elevator. I loved the hotel but I will not return or recommend it to my friends just because of this. If you don't mind waiting in a line every time you need to go up or down to your room, perfect, because the room is very comfortable, but come with a lot of patience. Of the 3 elevators, only 2 work. During the beginning of the week it was not very complicated, but from Thursday on it was chaos, and on one of the days, only one elevator was working and we waited more than 30 min to go up.

This Hotel is the best choice if you want to stay close to times square, it's a bit expensive but the loation worth the price. Pros : Room is very clean & well organized A huge TV screen Coffee machine & coffee capsules. Hand steamer for clothes. Towels. Cons : You are in downtown , don't expect quietness. Price doesn't include breakfast, can't confirm if you can add it to your booking. Check-in @ 4pm Check-out @ 11am

Pros: The location is very convenient, ten to twelve minutes walk to time square. There are access to good restaurants within 5-20 minute walk. The room is clean and well kept, despite a some paint coming off the bathroom wall. AC is very good. Cons: Elevators were super slow. Almost each time we need elevator to go or down, it was more than 5 minutes wait because they were super small and slow. We took the stairs a few times instead of waiting. Elevator goes up to 20 something floor, so it is a long wait for it to come back down. The walls are thin. I can hear people next door. TV remote doesn't respond very well. Note: Room has hair dryer, lotion, soap, shampoo. No iron, no toothpaste. Exactly 1 large towel and 1 small towel. Overall, a good stay.

The overall experience was good. Staff is friendly and the rooms are spacious for NYC. The location is great for the price. It is only a few blocks away from many attractions. This made it easy for us to find our way every night. Coming back to a clean room each night was nice. The only down things I can point out are the elevator wait time. It was pretty long at times (we were in the 10th floor) at least 5 minutes. We needed the hair dryer but it had an European plug so unfortunately we could not use it. I don’t find i as a big deal though. I would definitely book another stay in the future.

This hotel has an excellent location, a walking distance from Times Square and the subways. We had a nice room on the 33rd floor with a beautiful view. We were also allowed to choose at the desk on which floor we wanted to stay. What a top service! Although we had to wait a long time for the elevators during the check-in and check-out, but this was not a problem during the rest of the week. The housekeeping was top quality, always nice to come back to a clean and fresh room!

Well located hotel, spacious room for four. However, without closets to store clothes and a bathroom with a shower without a screen, water leaks out and everything is lost. Cleaning could be improved. In general good, without more.

Bahhh special

During the entire stay there was a construction site in the entrance area of ​​the hotel, the reception was temporarily set up in the lounge. The luggage storage room was open to the public and not particularly secure. In addition, the hallway on our floor was not cleaned. There was a lot of hair lying around on the carpet. The room had no fresh air supply, so the air was stale and you could only use the air conditioning to replace the air. Not a suitable hotel for people who cannot tolerate air conditioning.

The room itself was small for 2 people and i absolutely hated the shower. There was no curtain or door it was just open. Making the entire bathroom soaked when you turn the water on. There’s was no microwave in the room. We had also asked to switch room and were not able to. The smoke alarm also went off for an hour and 45 mins in the room next to us in the middle of the night. The room cleaner also took our towels but never replaced them.

Good price for the quality and location. Great staff, especially Victoria who made our honeymoon even more magical

Don't forget to use HoteIDully.ᴄᴏm when booking a room. This website will compare hundreds of booking websites and typically will have prices much cheaper than others! Thank me later on! This resort is one of the most well known in the area. I've been staying here for a long time. If you stay for a few nights you for sure won't regret it. I really like this place. Spent a week here. Room was really nice, modern and crispy clean. Plenty of towels and toiletries. The location is fab. Close to shopping and restaurants. Staff friendly, helpful and attentive. Highly recommend and will definitely repeat.

Wow, what a surprise! This hotel was great! Usually I avoid Times Square properties but this spot blew me away. First, the rooms are giant - especially for NYC. They were spotlessly clean, and had really nice amenities like a steamer, wireless charging, mini-fridge, plush bedding, nice bath products. The staff too was friendly. Only complaint are the elevators - waited over 30 minutes one morning to get downstairs. So plan accordingly. But otherwise really great hotel for a great price.

I've been to NY several times but this time I can say I had the best experience! On Wednesday like around 9pm My fam and I missed our bus so I was hotel hunting and happened to walk in at this location and im so happy I did! From the moment I walked in I was greeted by this beautiful young lady(I'm so sad I didn't get her name because she was so helpful and very patient with me) she was very informative and very very helpful, such a great human being, plus the rooms were very spacious and super clean and best of all its a 2min walk from train station/bus terminal and times square is also around the corner! Next time I visit NY I won't struggle with finding a good/clean hotel because I will definitely be back to tba!

Hotel is just "OK". Nothing fancy, needs a bit of TLC. Staff was nice. I did like that the shower was stocked with full size shampoo, conditioner and body wash. Elevators were small and took 20 to 25 mins to get an ride down to the lobby in the mornings. That also could have been attributed to the Christmas season. Location was about a 10 to 15 minute walk to Time Square. Rooms were cleaned daily however they were missing wash cloths each day. Also several towels had stains and holes. They definitely have room for improvement.

False advertisement. No free breakfast. Coffee maker in room didn't work. Elevators are small, therefore you have to wait a long time. Coffee in lobby runs out quick. Very small lobby. Sink didn't drain fast at all. We were told we had a view of times Square. Not so. Only two parking lots. advertised as room with a kitchen, not so. Steam iron didn't work. There are a lot of homeless all around. Didn't feel safe. Way overpriced. Will never stay there again. Never!!

This could be a great hotel, could be... the staff was nice and the room price was decent (booking). the room looks new and stylish with touch switches and a heated mirror... but unfortunately, most importantly the room was dirty, my white socks quickly got dirty from the floor and the bathroom floor wasn't better. I don't think it's housekeeping's fault, just the materials of the floors look hard to maintain. another thing is the isolation, you can hear people from other rooms talking and laughing, and the bathroom door is ridiculous! there is a huge gap between the wall so you can hear EVERYTHING going inside. also, the sink was clogged so we ask if someone can fix it, but no one came. Yes the view was great and the location is good and everything but for us it wasn't worth it...

Please do not come to this hotel!! 1. The bathrooms are small, lighting is bad, pipes are sticking out everywhere. Not sanitary. 2. The service is horrendous. Every day after room service, towels go missing. We called 3 times within the span of 2 hours, and have yet to receive any towels. We cannot take a shower. The front desk is also impatient during our calls, and insists that the people are either doing laundry or going through their room service orders. But it's been 2 hours. 3. The safe also does not work properly.

Great location close to times square Port authority bus station right across the street. Lots of great places to eat nearby. Very friendly people The hotel is very simple. Very plain with the staff is very friendly. The beds are super comfortable. The pillows were awesome but yet simple hotel

Busy reception desk understaffed & queues at check in/check out times. Only 2 elevators for 25 floors so I was left waiting up to 15 minutes in the windowless corridors to get downstairs. No idea if they serve breakfast or where, as it was never mentioned or offered. Room was decent size, modern & clean but housekeeping not automatic daily, you have to request it. Towels ok but small, not easy if you’re large or have long hair. Bathroom was fine, shower good. Overall 3 star quality, decent but no frills!

I had a great stay here! It's the perfect option if you're arriving or leaving from Port Authority and close to a ton of attractions and restaurants. The rooms are a decent size and well designed. The bed was comfortable! The people working in the front were so kind!!

The rooms are very updated. Very comfortable beds. Very comfortable pillows. The lobby is really small. The majority of the downstairs is under construction elevators were a little slow because only two of the three are working. But overall it's a great location if you plan on walking or using the hop and go buses. Had a great time. No complaints other than there's no ice machine and it was a great stay while there

We stayed at the hotel as a family of 6. The rooms are very small and very cramped (we could hardly move). The bathroom has a sliding door like a closet so you can't lock it and there are holes through which you can clearly see what's going on inside (on top of that, we received the bathroom door broken). The service was unbearably bad! And I'm not exaggerating. We didn't get a phone for reception so we had to go down to the lobby every time we needed something. Even after we asked for something in most cases we did not receive it and if we did receive it it was after a long wait. Even one of the family members had to sleep with sheets! We went down to the reception no less than 4 times just to ask for a blanket! Finally we didn't get a blanket (insolence) because the reception had a shortage of blankets according to them so we got sheets to sleep with instead. Moreover, the elevators are really slow and you have to wait between 2-10 minutes for the elevator. On top of that, my credit card was blocked due to negligence on the part of the hotel staff (they charged the credit card for a price 4 times greater than the price we had to pay!) And even after that, we received the rooms 6 hours late after the date the hotel promised we would receive the rooms... Shocking hotel and the worst I've been to so far, I will definitely not be coming back! Sorry for the bad english.

Bad service, we waited 5 hours for our room after ordering. The room was very crowded and there were 6 of us with two beds, even though the reservation stated 6 people. We asked several times for things and they didn't arrive and we had to go down to the lobby to ask for a blanket 4-5 times. They didn't give us room service and Had to ask many times. We won't be back for sure...