Wow. This is a true 5-star hotel experience. The staff were friendly and helpful. The elevators are fancy and fast. The rooms are massive if you get a suite. A massive room with a pullout couch and large desk is connected to a bathroom and another room with a giant king bed. The pullout couch is a very nice memory foam mattress (extremely high end and not a typical box spring). Complimentary Nespresso is in the room and even an in-room pure water filter! The gym is excellent and the restaurant in the hotel is excellent as well!

My fiance and I went to New York to have a short getaway. We had reservations for the standard king room at the Conrad from April 8-10 of 2022. We like staying in great hotels and eating at great restaurants. The Conrad exceeded every expectation that we had. The excellent service started with the Valet service and continued up until we departed. The room was well worth the money. I would highly recommend. We will definitely without a doubt be staying here again. The shower was separate from the toilet and sink. The pressure of the water in the shower was fantastic so much in that I got lost in time while showering. Valet parking for 2 days was only $65 which was well below what we were expecting to pay, so another excellent aspect of staying there. Had a living room, privacy doors in the living room and bedroom. Full stock mini bar, water filtration system, safe, touch everything.

Okay, first things first - this is by far the best hotel in the US for me. Rooms - 5/5 Hospitality - 5/5 Front Desk - 5/5 Room service - 5/5 I don’t think I can think of any reason to not to like this place. This is one of the few hotels which have smart water maker in every room. The rooms are extremely pretty and the COVID protocols are followed really strictly. We were greeted well by front desk and other support staff. I was there for my birthday and they went an extra mile to make it special. Now these kind of things are mot very common in US hotels. I loved how warm and friendly this place is! Coming back here for sure!

Hey! Let me tell you about this incredible experience I had. It was snowing, which was perfect because my office is really close to my commute home. I didn't have to commute the next day, and let me tell you, that was such a relief! The best part? The place I stayed was so comforting, like a home away from home. Sure, it may have been a bit more expensive than your average motel, but trust me, it was worth every single penny!

The hotel is in a convenient location and will have one of the largest / pleasant space given that FiDi has less of a space constraint that most uptown / midtown hotels will have. I had a few pleasant interactions with hotel employees, but had a few frustrations as well. 1. The lady who checked me in said I would get a text message once the room was ready, and that I would could respond to the text with my luggage ticket so that it could be brought to the room before I arrive. I never got a text, worried so called and was told that the room was still not ready after 3, and returned in the evening because I wasn’t sure if the room was ready, only to be told that “you only get a text if the room is ready before 3PM”. If that is the case, then the employees need to be trained consistently to have and share the correct information. 2. The lady at check out did not share my receipt before hitting “pay + check out” button on her screen. I’ve never been to hotels where you do not first check your bill before you pay. I asked for the receipt and she was very annoyed that I wanted to see and check the receipt. I think it is, and should be a standard protocol for people to know what they are paying. 3. Biggest issue - bell desk. There was no one to help me to the reception when I arrived, and even at check out I waited for 10 minutes for anyone to come and store my bag. I think they have a general shortage of bell desk staff in a very large hotel which I can understand / is easy to fix, but I was really disappointed by the way that the check out reception staff remained incredibly aloof to the situation of 4 people being in line at the bell desk for 10 minutes even when asking them for help. They just kept telling us to wait and had no show of empathy or urgency, which is very disappointing for a 5 stat hotel like this.

It's a really upscale hotel. The rooms gorgeous, and spacious. The robes and slippers are really plush. The king size bed might as well have its own zip code! They really didn't skimp on the details here, the rooms really nice, kinda wish they didn't charge so much to use their fridge but hey at least the place is pet friendly!

Absolutely loved my stay at the Conrad Downtown. Notably, all the rooms are suites so they are spacious and tastefully decorated and organized. The views across the river were fantastic, food at the Atrio restaurant was delicious, and appreciated the courtesy and care from the front desk staff. The in-room filtered water was my favorite little touch. Will absolutely be returning, this is truly 5-star quality from Hilton.

Excellent! Perfect Suite room for our Honeymoon. We both said if it was our apartment we'd be happy to live in it! The two jolly guys on front desk were also very accommodating when needing to check out slightly later than the usual 12pm. Breakfast pancakes incredible. Please never change them! Thanks to the whole team!

We visited New York in December and decided to stay in The Conrad. The hotel is in a great located positioned at the north end of Times Square. The door staff were great and very helpful, checking in was simple, we booked a suite which was worth it as most New York standard rooms tend to be smaller. We had drinks and food in the restaurant, the restaurant was very modern with European food. We also had use of the chauffeur driven hotel car, this came in very handy. An excellent hotel, big celebrity hangout, completely faultless!

We had an excellent stay here. The rooms are well-appointed and the staff is friendly and outgoing. They are attentive to all of the details which make for an exceptional stay. I'd want to especially thank Darwin, who worked the front desk, for going above and beyond several times during our stay. He was exceedingly personable and even called over to their sister property in order to make sure our room was ready. The staff here was nothing short of amazing. Thank you!

This Hotel is GORGEOUS! The rooms are super clean and comfortable, the staff is very kind and helpful. If you have any questions, just ask them , there happy to help you. My stay was very nice. I would especially wanna thank Mr. Michael Remo , for his great advice and help. I really thankful about it. Conrad made my New York trip awesome! Thank you so much :D

A gorgeous but empty spectacle filled with staff who either look like they don’t want to be there, or will straight give you attitude just because. But here’s the thing: if I wanted a Motel 6 experience, I’d pay a Motel 6 price. At $400-500, I don’t want just the nice room. I expect quality room service. Breakfast that shouldn’t take an hour to deliver. Noise complaints that are timely addressed. Lobby restroom stalls that at least look clean. Waiters who actually speak to you and pour your coffee. This place was an absolute disaster. Two stars because of the nice suite, which was very tastefully appointed with high quality decor and furniture. But the staff who fill the large beautiful space somehow make it feel more empty and more soulless.

One of the best Hilton properties I ever stayed. Hotel looks like an Art Gallery. Location is amazing. Everything is basically walking distance. Restaurant food was absolutely delicious. Would like to give a special thank you for Fernando bartender and the Dominicans front desk! All staff are lovely! The only negative point ( which is not even negative) is the ice machine! They don’t have ice machine in all floors! I highly recommend Conrad!

I stayed here with my partner a couple months ago for our anniversary. Even after a couple months to digest our experience, we thought our stay at Conrad New York Downtown was nothing short of phenomenal. I let the staff know ahead of time of our special occasion and we were met with the warmest of welcomes and some of the best service we ever experienced. They even gave us a small gift after arrival to celebrate our occasion. Shout out to he amazing staff! My Diamond status was also recognized and we were upgraded to a river view suite which had gorgeous views of the river. The breakfast was excellent as well! Though the food was quite expensive, the Food and Beverage credit provided by my Diamond status was enough to reduced the high-end meal to an affordable price. The location is great as well. Being so close to Battery Park and the One World Trade Center, there were plenty of places to eat and shop around. The nearest metro station wasn't that far either for us to get to the rest of New York. Overall, I highly recommend anyone looking for a luxurious, fantastic stay in New York but want to stay in downtown or just somewhere a little quieter than the hustle and bustle of Midtown. The Conrad New York Downtown immediately made it to my Favorites list on my Hilton app right after I left. I look forward to staying here again in the future.

As soon as you walk into the hotel, you realize this place excels at being a 5 star hotel. It’s accessible by subway and car. The staff is also friendly and helpful. They have a room with a shower room. A ROOM. That’s a shower. You echo in it. It exudes luxury.

Superb hotel. Quiet at night. Friendly helpful staff. Very clean, great service. Danny, the bar tender, is very professional, at the same time very personable. He made our stay there for 5 days a great experience. We will remember him with delight.

I love Lower Manhattan, and this has become our favorite place to stay. Great location and there are so many amazing things within walking distance. The Elevated Acre is incredible, and there are also several historical sites nearby. There is also a movie theatre attached, which has great recliners. The hotel has an amazing lobby and gives kids adorable little bulls. My daughter also got to do an Easter egg hunt.

Great hotel. Loved the location. Housekeeping is top notch. Daily detailed housekeeping and even turn down at night. As a Diamond member we felt rewarded. We got a beautiful scenic suite on 15th floor and a sweet treat on my birthday. Bartenders were engaging and drinks were strong. The convenience of being able to walk indoors to subway (via shopping malls) enhanced the stay. Will def stay again!

Stayed for the weekend, and The Conrad met or exceeded our every expectation of a 5-star hotel. The service from the front desk and vallet to the housekeeping was top notch, everyone was extremely polite and professional. The room was spectacular. It was spacious, clean, and comfortable. The waterfall shower was an absolute delight. This hotel is just heavenly, and I would recommend you stay here. 10/10.

We stayed 3 nights over Christmas. This was probably one of the nicest hotel experiences my family had had at a hotel. The hotel staff were great. Housekeeping asked us in the morning what time would we like to have our room cleaned each day. Which was great so you knew you would come back to a clean room which they did very well. We ordered room service 4 times from Atrio and it was excellent food. The room was 2 doubles and a sofa, but was huge by Manhattan standards . I will definitly choose Conrad Hotels again.

This place is heavenly! I mentioned it was our anniversary and they really made it special with numerous thoughtful touches. On some floors just look up and appreciate where you are as you stare at the Freedom Tower. The staff were wonderful and immediately answered questions or sent items through the app. Can’t wait to come back.

What a great experience from start to finish. Very pleasant front desk staff. Room service priced the same as at the restaurant encouraged us to treat ourselves and take advantage of the fantastic view from the River View room. Very spacious and well thought out rooms. We will definitely be back again!

Very mixed experience here. The front desk staff was very friendly and checked us in at 10 am. The in room water filer was very convenient, and the shower was very relaxing. We also love that they do housekeeping before the evening even if we were just staying for one night. The breakfast room service was very delicious, especially the pastries. Problems we had: 1. The room key didn’t work when we first went to our room. We had to go back down to front desk. 2. There’s a minibar in the room and it’s locked. At ~4 pm, a man knocked and came in to check on it (we didn’t ask for this) and then locked it back on and left. This was weird. 3. There’s no microwave even if we called to ask for one. 4. We found a BIG BUG (at least 1 inch long) in the room! We had to call to get someone deal with it, which leads to the next problem - 5. There’s a phone in the bedroom but it cannot be used to call front desk (or at least I cannot figure out how). I’ll say the hotel room itself is worth a five star, but all these problems we had are even rare in Hampton Inns.

I am a Conrad brand fan. Exceptional customer service. The staff was very accommodating and honor our request for check-in early (for one of our two rooms) so we had a place to freshen up from our red-eye flight from the West Coast. The rooms are larger than NYC standards. The room amenities were definitely a nice touch. The bed and the pull-put sofa bed was quite comfortable. The room service arrived prompt and warm. Staff sent a sweet surprise for our room since we were celebrating a birthday. The ease of communication via the Hilton app was also a huge plus. We loved our brief time at the Conrad NYC. We really felt like valued guests and greatly appreciated the staffs efforts to make our stay memorable. We are looking forward to our stay at Conrad Tokyo next June.

I have to say this is probably one of the best places to stay in NYC. It's about half the price of downtown hotels but only about a $20-$30 cab/uber/left ride away from Times Square activities. Very clean and modern, loved my stay here with a water view from the room. They also left us a bottle of champagne in the room and chocolate strawberries as we were celebrating our honeymoon.

Great hotel, we had a wonderful stay. Breakfast each morning was 👌, we booked to include it in price and I’d recommend this. Rooms are spacious and have everything you might need, nespresso machine and water dispenser were well used. I requested a kettle and one was sent up in 5 minutes. Rooms were cleaned often and to a high standard. A couple of things set the hotel apart, one is the calmness and space you get, a real welcome contrast to the hustle and bustle of a night in midtown. The main thing though is the amazing staff, friendly, helpful and attentive.

Stayed here for half a week for a business trip. They were wonderful and very accommodating to my early check-in, even though a conference was headed out that day. Many hotels seem to of had some issues with rebounding from the pandemic, but the Conrad was clean and the turndown was prompt and quick each day. The rooms are wonderful. The area is quiet for being downtown.

We had a wonderful stay at the Conrad. Check in was very easy and our room was ready before check in time. We booked a 2 double bed suite with pull out sofa. The room was spacious, clean and comfortable. The hotel is in a great location. Close to many restaurants and shopping. A true 5 star experience and we will definitely be back.

Everything about our 2 night stay has been exemplary. Communication from the staff via text is top notch. Friendly and professional service which made for an amazing experience for my family over the Thanksgiving Day weekend. Top notch! We will definitely be back.

We stayed here for the weekend. The service was very disappointing for a five-star hotel. Conrad Downtown is great if you're staying one or two nights for a business trip. I wouldn't recommend it for any other reasons. There’s only one person working at the front desk on a weekend night, and it’s a big hotel. We always had to wait a few minutes in line to talk to them. The phone line to the concierge also takes a few minutes. The bartender at Atrio and the bellman/valet attendant appeared two-faced. After ordering one drink and a bottle of water at the bar, we found the drink was really good. When we decided to cancel the untouched water bottle and order another drink of the same kind, the bartender showed frustration and didn't communicate with us afterward. On the day of checkout, we had no cash left. The person handling our bags threw our two small empty suitcases into the cab’s trunk. I was wondering if the wheels were okay. The experience left me speechless. On our first night, we took Perrier from the mini-bar but put it back in the fridge without consuming it. However, the final receipt showed an $8 charge. I called the hotel, provided my phone number, but haven't heard back for hours. The room condition is good, and the bedding was okay. However, there’s an issue with the towels shedding.. + update: I called and left my phone number, but never heard back. Also wrote an email to the address provided on the comment. I haven’t heard back.

A really nice hotel with fantastic accommodations for business conferences. The decor was out of this world. The facilities were great and the food served for lunch was exquisite. The pinnacle of fanciness and luxury. I am so happy to have come here and hope to come again!!!

Excellent location away from the hustle and bustle of Times Square. Spacious, comfortable rooms appointed with in-room filtered water tap, rain shower, and Nespresso machine. We had plenty of space as a family of four and enjoyed having a living area and bedroom area separated by the bathroom. Having the shower separate from the toilet and sink area was helpful for multiple people getting ready in the morning.

I would not recommend anyone to stay here, their 5G cell towers are insanely close to the rooms. Not healthy for you. They like to mix their hotel with equipment rental business. Is there a manager to talk to about this situation for the health of the guests that stay in here, and others that live nearby?

Wonderful stay!! Place is beautiful, location is perfect for families needing more space than standard room. The staff is exceptional, everyone we encountered was friendly and courteous, especially to a precious 5 yo. Doris was very sweet and accommodating. She went above and beyond helping us celebrate a birthday and wedding anniversary. Next time we are in the city, we are booking there again!

We stayed at the Conrad Downtown for two nights (Friday and Saturday). We booked a suite with a sofa bed for our son. Overall, we enjoyed our stay. The hotel is very nice and staff was professional and polite. But there were a few disappointing housekeeping issues, which I think is unacceptable for a 5-star hotel: The cleaning staff left the water bottles from the previous guests in our room. We knew because one of them was half full of water. I asked a housekeeper and she confirmed new ones (inside boxes) are supposed to be placed in the room for each new guest. The conditioner bottle in the shower was empty so they failed to check toiletries during their cleaning routine. The sofa bed bedding set only had a fitted sheet and a pillow. The flat sheet and blanket were missing so the housekeeper also failed to check that. The hallway connecting the sitting room and the bathroom had crumbs from the previous guest. It had clearly not been swept. Also, when we dined at the hotel restaurant, two parties brought their dogs with them and one of them barked throughout the meal. It was really annoying and the manager was nowhere to be found to address the noise. We stayed at the Conrad Midtown for a night before coming to the downtown location and our room there also had housekeeping issues. I think the Conrad is a nice place to stay if you have a free gift certificate or can use Hilton points but I don’t think it’s worth it at full cost due to the housekeeping issues.

This is a wow! Remarkable hotel with beautifully designed, well appointed and all-suite rooms. Windows that open!!! Friendly, attentive service from house keeping to front desk. Right across the Hudson River. Great onsite restaurant: Atrio.

Overall a nice stay and I would come again. We enjoyed the quiet location, beautiful lobby and spacious rooms and excellent customer service. However there were a few things that could be improved: 1. There was no sheets in the guest bed when we asked to have it made up (sofa bed) 2. The ice machine was broken on New Years which was inconvienent 3. The TV remote was broken (I called and someone came and replaced it) 4. I came back late after my mom one night and she had my room key. There was no one at the front desk and the whole lobby seemed to have no staff 5. It would be nice to have some space in the mini fridge to store food (super expensive minibar $6 for a coke and super expensive breakfast ($20 for oatmeal) I would likely return because of the location and spaciousness of hotel and rooms.

Enjoyed our stay. Only a little interaction with the staff, but the couple that did assist me were pretty great. Room was nice with all the amenities. Shower was probably the best part, though. Lots of room and waterfall faucet poured so much water out ... probably not good for water conservation, but awesome shower.

Man oh man! This was my first 5 star stay and I will be back. The Hudson River junior suite was absolutely perfect for me and my guy’s birthday weekend. Great clean hotel. Quiet rooms literally didn’t hear anyone in the rooms next to us. The shower was perfect. And the slippers were so damn comfortable!! Lighting absolutely cool! Wet bar was perfect…. Check in and out went smoothly. The only bad I review I can give myself is that I didn’t stay longer lol. Parking is $65 per day. If you go down for breakfast the avocado toast is really good. Please enjoy this place at least once

This our second time staying at Conrad downtown. Staff are incredibly nice and friendly. We enjoy the food at the restaurant so much. Also the bartenders at the restaurant (Atrio), Wein and Danny are so nice and friendly. The areas around the hotel are very relaxing. Would recommend anyone who want to skip the busy part of NYC staying here. You’ll see the different parts of NYC

Beautiful hotel with friendly staff. Across the street from rental bike rack making quick travel a breeze. Comfy beds, great shower head and expresso machine in the rooms.

Conrad would be absolutely PROUD. The shower is amazing. The room was amazing and roomy for New York City. Best in the city. I've stayed all over. Location is top notch too. River view. Service is... Que Bella.

Highly recomend the Conrad New York Downtown. From start to finish the staff exceeded my expectations in every way. The rooms are comfortable and well-appointed. Be sure to request a Hudson view, the ferry boats create a peaceful ambience during your stay. The Loopy Doopy Rooftop Bar is a must, spectacular views of the Statue of Liberty with signature cocktails to compliment every New York skyline sunset. Thank you for making my stay so memorable.

Beautiful hotel and lovely experience. This is not the NYC room I'm used to. The room was large and the beds were absolutely comfortable. After walking all day my legs were so tired and they were rejuvenated the next day. My friend has super curly hair and usually has to detangle with a come in the shower. She said the rain shower head absolutely detangled her without the assistance of a comb. The staff was so nice. We were there for my nephew's birthday and they left some treats for him in the room upon arrival. And the digital lock stopped working (dead battery) and someone was up in less than 15 minutes. To get maintenance up in other establishments I have waited 45+ minutes. So, super prompt and nice. The breakfast is top notch! It was great to have a wonderful, healthy meal on the day of departure. I will 100% stay here again. Well worth it to not stay in a mediocre hotel near times sq.

One the BEST hotels I have ever stayed in. The room was so comfortable and very clean. Well worth the price! Can’t wait to stay there again.

Comfortable bed and pillows! Love the shower water pressure! Nespresso is welcomed upon waking up! Friendly customer service from front desk!

I have been Hilton Honors member and Hilton owner for over 10 years and this has been my first stay in a Conrad. And what an experience it was thanks to this team in the downtown NYC hotel. Very chic very tasteful decorated and absolutely spotless. This hotel is the definition of good old fashion customer service.Every employee that you pass regardless of their role, it pleasant friendly and offers assistance. So many great little special touches that you don’t see so much anymore, bathrobe and slippers, full offering of bathroom amenities, specialty coffees. Location is perfect for walking to restaurants, shopping, and taking in sights without the crowded and noisy streets but surrounded by little parks, gardens and.breathtaking riverfront views. I have already booked two additional trips! Special shout-out to Kenny, Lisa, Michael, just to name a few! Thanks for the best anniversary weekend. See you again soon!

Served by a dramatic atrium lobby, the Conrad New York Downtown is an upscale hotel in World Trade Center/Battery Park area. Clean and modern rooms. Very large shower. Loved the in-room water purification system! Breakfast at Atrio was very good.

Fantastic Accomodations and Service. Comfortable, proffessional, friendly. If you have breakfast I recommend the blueberry pancakes. They are out of this world. Every employee we interacted with were friendly, courteous and professional. Every employee greeted us even in passing. The photo were taken from our bedroom window.

LOVED EVERY MOMENT OF MY STAY: HOTEL FLAWLESS ON EVERY LEVEL. I especially can't say enough about DORIS: Warmest, Kindest and Most Caring Manager Ever. I Can't Wait to Come Back. I Will Only Stay At Conrad when in New York.

Still Great. Our August trip to the hotel was our first return in three years and the property is still extremely well run and maintained. The recent modern renovations also help. The best kept secrets of this property are the top shelf room service and the showers. The mattresses are getting a little worn and sagging in a bit on the sides, otherwise a five star hotel. Best location in the city.

OMG this was a great hotel! The location was perfect and so were the employees. Me, my husband, and two sons stayed here over the new year weekend and I must say I felt like I was back home in Houston with the southern hospitality. Thank you Conrad for a wonderful stay, great location and this will be my go to hotel while visiting the beautiful NYC! Kudos to you🤗

Terrific location with views of the water and close to World Trade Center site. The hotel is beautiful inside, very modern. Rooms are very comfortabel suites with room and terric showers. Staff were exceptional at my last 3 stays. Breakfast is a bit pricey but the quality of food and service was awesome. I highly recommend the hotel.

It's a given that the hotel and rooms are a step above, but what makes visiting the Conrad most enjoyable is the personal and professional attention of the staff. From the experts at the door, to the front desk, to the hard working folks who service the rooms, they have been friendly and welcoming. Terrific experience on all or stays - thank you!

I stayed for two night for my anniversary and the team made everything beyond perfect for us! Angelique was very kind, helpful and patient with me (I know that sometimes I’m a little bit annoying). I requested a room service breakfast at 9.30 am and they were knocking my door at 9.29 am! That’s a proof of the discipline and a great take care of detail that the team has. Thanks team!! I’ll be definitely back!

I have stayed all over NYC in some of the finest - most famous hotels. This is by far my favorite hotel we have stayed in. I give it five stars across the board for service, location, comfort and atmosphere. We visited when it was very cold and it was so wonderful to be able to go down the back stairs and cross the street and walk all the way to the subway INDOORS through the beautiful Brookfield Place and Oculus. The staff could not do enough for you and the rooms were HUGE by NYC standards. Do not hesitate to book here... you will not be sorry.

So pleased with my stay at the Conrad Downtown! The level of attention that was provided from the employees was exceptional! Front Desk and the bell men were very friendly and accomodating to our needs. Dinner at the hotel restaurant was of high quality with splendid service from the waitstaff. Truly a 5 star hotel! Overall, if you are looking to escape the busyness of the city without having to leave the city, this is where you'd want to be. Lots of shops near by, frequent free shuttle, and an amazing view of New Jersey is all available to you here! Looking forward to our next visit at this location!

Conrad Downtown is worth the price tag. Gorgeous rooms (many with Hudson River Views) and impeccable setting. Atrio was better than most hotel restaurants but you are not starved for options in the area. Love that Regal cinemas is in the same building. Enjoyed the shopping right next door. And a great option for people visiting the City for the first time who want to walk to the Ground Zero Memorial. Loved my entire stay!!

what a great experience... the hotel has such great style and ambiance.. Just love how the Sol LeWitt changes colors particularly in the evenings in the open air atrium. The all suite rooms are really well designed. My personal favorite was the rain shower-head.. one of the best showers ever. Also like the ecology of the filtered water offered in the room. All the staff was amazing friendly.. The front desk made me feel like one of the family .. yes this is a New York hotel! really loved the experience in every aspect.

This hotel is in a great location downtown and has beautiful views of the Hudson. The rooms are large since they are all suites. The bathroom fixtures are extremely nice and well appointed. The beds are comfortable. The hotel staff is friendly and eager to help make the stay memorable. A fantastic hotel in every way! Highly recommended!

This hotel is spectacular!!! It's nestled downtown in the Battery section of New York. Our beautiful room overlooked the Hudson. Our room was clean, spacious, and was modern day chic!! The shower is huge and is very nice, the sitting area was awesome and had a very nice wet bar. The customer service is top level, as everyone we came in contact with, was friendly and professional. The art deco in the hotel is eye candy. I can't wait to return, and I highly recommend!!

Stayed here for half a week for a business trip. They were wonderful and very accommodating to my early check-in, even though a conference was headed out that day. Many hotels seem to of had some issues with rebounding from the pandemic, but the Conrad was clean and the turndown was prompt and quick each day. The rooms are wonderful. The area is quiet for being downtown. Going back in a couple of months for an actual vacation stay, hoping for the same experience.

We had a great stay here at the Conrad Downtown. They went out of their way to make my wife's birthday special with a little treat. The service was impeccable. The room was well sized, we'll designed and generally great. My only fault of the room was the lack of a bath, which for a longer stay, for me, would have been a real issue, but great for a weekend in the city and would be great for work. The location is great, and worked very well for our plans for that weekend. Sadly we were out too long to try the rooftop bar. The breakfast was not good, the sausages were cold, as were the potatoes, and one of my eggs was broken, felt like the presentation was there but the food was from a buffet that had been sitting out a while. Given it was a Conrad I did expect a few more options (no Benedict or many interesting options at all) and much better quality, and if you do not have a good/beverage credit and you did have time I would recommend finding somewhere a bit cheaper with a wider selection elsewhere in the city. At checkout, the person helping was very apologetic about the breakfast and did their best to make things right, which brought this place back up to 5 stars (although I would still not recommend the breakfast at all).