I hate leaving bad reviews but we did not enjoy our stay here. The hotel felt old and in major need of renovation. Took a shower and things began to fall apart. Furniture and finishes were outdated and not in a good way. Our room was also supposed to have a city view, but all we saw were the hotel rooms on the other wing of the building. And the size of the room? Let’s not even talk about it. Are there any good hotels in New York nowadays?

Bellman and location are awesome. However, my wife found a roach the size of a large Chihuahua on the bathroom counter. Told staff and they didn’t seem concerned — had to specifically ask for a new room. Pretty gross stuff, but there is decent pizza across the street. Probably won’t be in a rush to stay here again.

The Warwick is a lovely hotel with an interesting history. The rooms are quiet and the beds are comfortable. The staff was friendly and helpful. The surface impressions are great. Once you get deeper into your stay, the cracks start to show. The tub didn't drain, there was dried coffee on the table that remained through my 4 day visit. The lighted mirror in the bathroom didn't work and housekeeping left a half-used container of conditioner left over from someone else for me to use. They didn't refill the cream or sugar for coffee, twice. On the desk, they posted a full menu with a phone number for the restaurant to call for pick-up but they are only open for breakfast. There is no room service or food available after 11am. The worst thing was finding two cockroaches and the duvet smelled like human sweat. I would not recommend this hotel.

I cannot say enough good things about this place. My husband and I went on a trip to NYC a few weeks ago and stayed here, and we were extremely impressed with this hotel. It is extremely nice and fancy, especially for the price point - they do a good job of retaining historical elements of the hotel while keeping it updated. All the staff were very friendly and helpful. I am 7 months pregnant, so I requested extra pillows and a high-up room (to hear less street noise). They accommodated both those requests. Our room was very large with a big bathroom, and everything was very clean and updated. Despite this being in NYC, this was actually the most quiet and peaceful hotel I've ever stayed in. We had a room on the 22nd floor, and I heard absolutely no street traffic or noise (other than one siren) the entire 4 nights we were there. I didn't hear noise from other guests or rooms whatsoever. I felt very comfortable and relaxed while I was there, almost like our hotel room was a mini getaway from the city life! Plus the location was very good - about a 10 minute walk from Times Square and very close to central park too as well as lots of good restaurants. I can't believe we got all this luxury for the price we paid. If I am ever back in NYC, I would stay here again in a heartbeat.

Bellmen were awesome!! We were told we had a 6th St view when we made our reservation several months ago, and were given a room with NO view.... literally, our "view" was pipes and an a/c unit! We couldn't see anything outside! We were turned away for breakfast at the main restaurant at 10:20 am when breakfast was served til 10:30 am. We asked for washcloths several days, and each time were only given 2. We had 3 of us in the room. The bar was very busy at 10:55 pm on a FRIDAY night and we were told it closes at 11. They said we could get a drink to take to our room. The bar also did not offer coffee for my drink (I wanted an Irish coffee) on a cold night. I thought that was odd. Beds were super uncomfortable (super soft mattresses and small flat pillows).

Rooms, comfortable. Location, great. Shout out to John (doorman) - very attentive and always willing to help us. Concerns: security and safety. No one at the front desk at night (they hide in the back and it takes a while for them to know you are there). Key card not required to enter building or elevator, so having someone to man the front desk late at night would be helpful. Maid service did a knock/open at 9am even though the do not disturb was on the door. I called the front desk at 1am and was put on hold with no return. Hospitality/safety/security need an upgrade.

We had the most beautiful stay! The hotel is classic, elegant and historic. Our standard room was spacious for New York. Most importantly for me, I had no complaints about the cleanliness. Above all, the staff made us feel super comfortable. Doorman John welcomed us warmly and sweetened our days :) We will miss him! We would come again anytime!

Cannot say enough how great of a stay we had. Super friendly staff that helps you out of the car, to the front desk. We had a small incident during our stay (no fault of the hotel) and had the opportunity to work it out with the staff who made everything right without hesitation. I was impressed! Still impressed, and will definitely recommend this hotel to anyone and everyone.Our room was great size, hot water, quite and very clean. Keep up the good work Warwick!

Cons: Convenient location, affordable price, historical building, quick and good service Pros: everything is too ancient, too tiny, dirty, no fridge, no microwave It’s impressive to think that this hotel is almost 100 yrs old and everything you see was built as it was before. However, the elevator and bathroom are so tiny, and everything here seems ancient. The hair dryer was ancient and had a worrisome burning smell when tried to use. The coffee machine was not cleaned and had a water inside. The curtains and towels had dirty residue that were not cleaned. The remote control was full with sticky dust. The bathroom is too tiny for a person to fit in to the toilet properly. The lights were flickering inside so had to call front and at least the service was great and quick. The maintenance came very fast. Also we booked a city view room but it was showing adjacent hotel’s wall. We just lived here with curtains closed. A big minus is that this place does not have a microwave or fridge. You can’t keep food fresh at all I can say that at least, it’s affordable and it gives you an experience to stay in an old historical building which is near subway

We spent a week at Thanksgiving and it was such a lovely time. This hotel is on the parade route and it is so convenient with plenty of space to view from outside. Jose was so great to us upon check in and the room he placed us in was perfect! He answered all of our questions with respect. Carlos was very helpful showing us to our room and how to get around in the city. The doormen were polite and helpful calling us a taxi and helping with dinner suggestions. My mother in law had a larger suite and both of our rooms were very nice. Beautiful hotel with lovely decorations. We highly recommend staying here especially during the holidays!

My first time in New York and we wanted a hotel that captured the New York character and feel and this certainly did. The hotel has clearly had some incredible guests in the past including the Beetles & Elvis. The location is excellent and worth the extra costs. Rooms are clean and tidy but missed a mini bar and the bathroom needs updating. For the cost that’s would be my only moan. Staff helpful and doormen excellent. Overall a four star 🌟 hotel and a four star 🌟 lounge experience.

I do inspections at the building. I've seen the inner workings there and know how much work goes into taking care of the building. The staff is amazing, helpful, and always ready to work. The building is well kept. I can't speak enough on how hard the staff works. It's an excellent hotel when visiting the city.

Great location but noisy we were on the 22rd floor the Aircon unit is in the bottom half of a window which lets cold air in all the time and noise and when you turn on the heat it sounds like a jet engine, the shower in the bathroom is wall mounted I prefer a handheld. On arrival we left our luggage with the hall porter $2 per case and never got a word or a welcome smile from him a miserable man,the room was nice and big and very clean but overall overpriced.

The location of this hotel is really good if you want to experience a lot of the attractions near and around Times Square. There's a lot of popular spots that are within walking distance and subway stations that can take you where you need to go. I personally did not find this hotel to my taste, mostly because it's on the dated side, but it's good for certain activities.

Beautiful but flawed historic hotel in perfect midtown location. Gorgeous, lobby and friendly staff on arrival. The hotel is obviously affected by hiring challenges and a lack of staff as check in was a bit slow as was dropping off and picking up luggage with bell service. We stayed in the Modern Art Suite, a very spacious corner room with lots of light and a huge outdoor balcony. The room should be a 5 star space, but it needs a bit of an overhaul, especially the bed which is basically peeling away layers of faux leather. There is a mini bar, but it is not stocked. Thankfully, there is a mini fridge and a coffee maker so you can shop at Ernest Klein & Co nearby and pick up your own snacks and drinks. Apparently, while most nearby hotels have restarted room service, it is not coming back to the Warwick. A bit frustrating and not what you would expect in a hotel that advertises itself as a "luxury" hotel. So, don't count on sending up a bottle of champagne or wine to celebrate an occasion, (like a 60th birthday) it's not happening. Additionally, the restaurant and bar times are limited, so make sure you plan accordingly. The biggest frustration voiced by almost every single guest we encountered is the elevator set up. There are 3 tiny elevators serving the hotel, so wait times in the lobby or on your floor can be exasperating. We took the stairs down 25 floors to avoid the wait. The management should consider opening the 3 service elevators to guests, since they are not being used for room service. With a bit of updating and a little more focus on service, the Warwick could be a 4+ star hotel.

We stayed at the Warwick in Oct 2022. We had a Double Room King Bed Premier. It was overall a disappointing experience. Our expectations were of a historic 4-star hotel. The actual accommodation was more similar to a dated 3-star budget hotel. From little things like the worn-out bedsheets, upholstery, or doors, to the stained old toilet seat and no fridge/minibar (one exists but is turned backwards so it cannot be used and was confirmed by the hotel that they have put them all out of service). The parking was extra at $80/night, which is more than some other parking garages in Manhattan and you can't access the car for the duration of the parking term. They also could not find our car keys for some time when they brought the car from the garage. On the positive side, of course the location is excellent, especially if you want quick access to midtown Manhattan, Central Park, and Times Square (a few blocks away). Not sure how the star system works in North America, but elsewhere in the world a 4-star hotel is much, much better than what we experienced at the Warwick. We will not return and would not recommend.

I booked an upgraded room for 2 adults and 1 child. Why did not you deliver an extra bed before our check in? Why did I have to call you three times to get one? Moreover, you charged me for that bed. Why do you have to be so cheap? 2 bottles of water for three people? No accessories? Furthermore, there were no glasses, forks, and spoons. When I called the room service, they told me that I needed to go down and speak with a receptionist. Is not it insane? We arrived at 2:05 and were offered to pay $100 to check-in before our check-in time. From the very beginning, it set the tone of our stay. Why don't you check in at 6 pm or 10 pm? A great business idea! Let it be at 10 pm and you can charge $100 from everyone.

We just returned from a 5 night stay. 3 adults/3 children. We booked two one-bedroom King suites. The living room area has a very comfy couch but does not pull out to a bed (we knew this when booking.) Myself, husband, and youngest daughter stayed in one room. My mom and two other children stayed in the other and we requested a roll-away bed. The bed was $20/night but still kept us at a great rate for the room. The rooms (and walk-in closet!) were very spacious-especially for NYC! There was absolutely no view but they advertise suites with a view for a higher rate so I knew I wouldn’t have one. I wasn’t going to NYC to sit in my room and look out the window so I really didn’t care. The rooms were super clean and housekeeping comes daily. The doorman was my favorite - he was so friendly and fun! I feel like they treat their staff very well and/or pay them well because there was definitely no shortage of employees and they were always in good spirits & so kind. The hotel is a quick walk (a block or two) to Starbucks, Duane Reade, and a couple of small markets which was great for us as we needed to keep water/snacks on hand (especially for the kids.) It is about 5 short blocks from the south end of Central Park. It was also a quick walk to Rockefeller Center & Times Square. I loved the convenience factor without the noise and large crowds. The F train as well as the N/R/W/Q trains were all within a 5 minute walk.

The Warwick is SO charming in every way. I stayed there last week for my first time ever in NYC. The room was nice and clean and the staff was helpful and friendly. Our room was very quiet and eased my nerves as I was worried about road noise. The ONLY complaint I have is that we couldn't control the thermostat. There were instructions next to it on how to but it didn't seem to do any good. Maybe we were doing something wrong but it never would work quite right. Anyway, I would 100% recommend staying at the Warwick and would do so again. It's conveniently located to many popular spots and easily accessible. Thanks, Warwick! I so appreciate your accommodations to this newbie!

What a great hotel. The rooms are big enough, and the bed is amazingly comfortable. The shower is great - lots of hot water and great water pressure. The location is perfect - a minute walk from MoMA, also right by the best parts of fifth avenue, and just a short walk from Central Park, which allowed me to have a daily morning run in the park. I will definitely return to this hotel

We have stayed at The Warwick religiously now for over twenty years. My family has long regarded it as their “New York home away from home.” Considering this, and the many milestones we have celebrated here, I take little pleasure in posting this review. That said, the manner in which this place has gone downhill post-pandemic is inexcusable. There is no room service, which is frustrating in the mornings, and is a serious loss of potential revenue. The bar also not only no longer serves food, but won’t even allow you to bring a plate over from Murals across the hall. It also makes no sense for them to strictly enforce a 10:45 last call in Midtown Manhattan when the room is PACKED with customers enjoying the post-theatre rush. When we brought up these issues to staff, their answer from the front desk and beyond was “please complain” implying that their superiors aren’t listening to them. Considering this, I felt it important to post a complaint publicly in the hopes it will garner a shred of attention. So, Warwick management, Jamal Serhan and ownership- know that it is with great regret we are actively looking at different hotels. You can only coast on location for so long!

We had a "Premier Suite" with a great view of brick walls 4 feet out our windows. The "great view" was never mentioned when I booked the room. The bathtub and bathroom floor were so slippery I almost had to crawl around after a shower. Only 3 very small elevators for a hotel this size is a fire hazard. I will not be staying there again. On a positive the doorman was excellent.

The room was very comfortable. I stayed for four nights and never had an issue. The TV was a regular flat screen with a cable hook up. HBO channels were blocked, but all the news and sports channels were available, including NY1 from spectrum. If the movie channels were working, I would have given it five stars. I would have assumed it was part of the package. If there were other charges to add it, I was never made aware.

Perfect location, very flexible and friendly staff (reception, doorman, management and cleaning staff). The bathroom in our room was a bit small though the room we rented was large, but it was worth it as the room was very comfortable. The rooms were clean and well kept. The 5 star rating is based on the price category which already reflect many of the pandemic related issues mentioned in some reviews such as no room service, restaurant only for dinner, room cleaning only on fourth day of stay… the lobby is not impressive, but all in all and for this price, we feel it was a good deal.

Great location, but the hotel definitely needs some attention. I had to wait over an hour to get checked into my room. The staff was super friendly and the views were awesome.

The Warwick and the rate I received was exactly what I needed for my stay. Perfect location for the event I attended along with friendly, courteous, and professional staff. The room was a nice space with a comfortable bed, solid bathroom & shower, and strong wifi signal. I requested a quieter side of the building and they fulfilled my request. Thank you Warwick Hotel team...

A wonderful place to stay in NYC! The location is fantastic. It’s close enough to Times Square, and only a couple blocks from Central Park. The rooms are spacious, the service is impeccable, and the restaurant / bar are great. This hotel has a lot of history.

Went here for a conference at the Hilton. Elevators were problematic, only 3 or 4 at a time. Some bathrooms are tiny, mine was. Barely a place to put your toothbrush down. Staff is pretty gruff, I was there for 5 days and on my last day I had a meeting from 11-12. I asked a couple days before if I could have a bit of a late checkout and the answer was NO. Would't even let try to explain. So defeated, I prepacked everything to walk out at noon at the conclusion of my meeting at the noon checkout time. At 11am, the maid barges in even though I had the privacy sign on. Then halfway through my meeting the phone rings with a "are you checking out" when answered. For a hotel that thinks it has service, it is quite rude and pushy.

Very close to Central Park, shopping, and Museum of Modern Art. The E Train from the JFK airport gets you there easily (after AirTrain) and the service is great. The restaurant is a definite “meh” but tolerable. The bar closes a little early (11pm), the Tina are nice but remember, it is an older hotel so not perfect. Formerly there were pay mini bars but those are now mostly your mini refrigerator. Busy but quiet. The concierge will hold bags for $2 cash per bag and they are efficient. Starbucks and Joe’s coffee, several breakfast, lunch and dinner places nearby, even a grocery store on the next block over. Lots of convenience. They have doormen to get you a taxi as well.

I have stayed here a couple of times and at other hotels in NYC. However, this place is a gem! Takes you back in time, which I love. The room was perfect and spacious. The customer service was superb. It's also next to MOMA! The pillows were good too! Thank you all for making me feel at home.

Fantastic location with an even better staff. Rooms were kinda small (we had a King bed) and it was a little stiff but other than that, it was legit. Absolutely would stay again

We had a great experience on Christmas eve there. Very accommodating and nice. Room are a good size and king bed was very comfortable. It also had that old school vide with a doorman and aesthetics. Plus the restaurant was also nice. If you're in midtown this has a good location and great service.

The good: Friendly staff, beautiful comfortable room and great location. Solid breakfast options. The bad: Illogical bathroom with poor lighting, no shelf and only a pedestal sink so nowhere to set toiletries. Somehow they are also still using the powder creamer packets for coffee you'd expect in a hotel 6. The ugly: Outlet in bathroom and vanity mirror didn't work resulting in having to unplug the fridge, climb behind it to be able to blow dry and curl hair while sitting on floor in dark hall as that was the only other outlet with mirror access. Did ask for engineers to come yesterday but still waiting.

I stayed here Dec. 2021 and plan on returning next month, Oct 2022. Yes the hotel is run down and could definitely be remodeled but with that comes higher rates. You can’t be the rates now for the location where it’s at. You have to take the pros with the cons. As long as the room is clean where I can sleep and shower I’m good. Staff is friendly and attentive.

Hotel was quite busy as I stayed 2 weeks for the entire Christmas and New Year holiday. The food was absolutely delicious, the room was comfortable, while I had minor issues with Housekeeping it was always rectified. The location was great for exploring. Elevator space and frequency was the biggest downside for me but otherwise it's fine.

Old historic hotel and our room was large. That's about where it ended for me. AC didn't work properly so our room was hot even after techs looked at it. No explanation from staff..... No room service... just dissapointed because I was looking forward to my stay.

An iconic hotel right in the heart of the Big Apple, a wonderful starting point to reach every attraction of Manhattan in few minutes. Pleasant, elegant historical place, comfortable rooms, friendly and flawless staff, well attended, very competitive prices. It's been the perfect location for a perfect holiday with my family.

We stayed here on an overnight flight cancellation. The room was clean and nice with a great view. The price was great and the staff was amazing. The staff truly made my trip. I would highly recommend

Very nice hotel! It was my wife and I first time in New York. I was surprised on how quiet the room was. The staff was very friendly and helpful if you had a question. Downfall taking a shower was hard because it was either hot or freezing🥶 😆🤣. Getting up and down the elevator was horrible sometimes because only about 4 to 5 adults fit. But other than that location was perfect and We enjoyed ourselves....Thank You

Beautiful hotel. Big rooms with very comfortable beds. Nice bathroom. Coffee maker in the room (took less than 5 minutes to get supplies for it whenever we called). Got there before 3pm yet they were gracious enough to let us check in early which allowed us to go grab something to eat and then take the train to Brooklyn. Walking distance to Central Park, Radio City Music Hall, Top of the Rock and Time Square. Good flow of yellow cabs in the area. Will chose the Warwick again whenever I'm back in NYC!

Room size and location were great. Bathroom was uncomfortably small for a shared room. Hotel is quite outdated. Elevators were slow and seemed to cause issues on a busy holiday weekend. At times we had to wait for 6 elevators to pass before we could fit in one. Front desk gentleman was quite short when asked anything. Had to beg to get fresh towels. Tried to eat in hotel restaurant but it was booked. Asked if we could order food to go up to room and we were told the kitchen was too far behind. Our view from room was a brick wall.

My room was so nice, Small but bed was heavenly n so clean. Bar was comfy and staff friendly. When booked room was told would be king bed but was a full bed.. while paid for larger bed the bed itself was heavenly n pillows were super besides that the shower was only glitch... water pressure great but temp was impossible to keep steady. Went scalding to freezing the entire shower I took so that was bit tricky. My whole family stayed here n this is the only hotel we ever stay at. My mom loved this hotel.

I am over the moon that I’ll be visiting this fantastic gem of a hotel again. 2 years COVID kept me away but now I’m booked again for 10 days. Hope I can get the same suite as early 2020 because it was fabulous. Can’t wait to see the staff of hotel AND bar who’ve become like extended family. Great rooms, ambience, food and more….my home away from home

We liked this hotel and would stay there again. That said, the management could do better. The hotel's 31 floors are serviced by three quite small elevators, so expect a wait at times. This is made worse when bellhops and their trolleys use them, and room cleaners with their carts use them. They should be using the service elevators only. Also, for a four star hotel they are unnecessarily cheap about some things. For instance, arrive early and ask them to store your bags until your room is ready, and they will charge you $2 a bag to do so! There are two small complimentary bottles of water in your room when you arrive. You can use these to make coffee in the room. But, stay more than one night and you need to buy your own water for coffee or use bathroom tap water. Finally, it would be nice to have a shelf in the bathroom, and how does one use a make-up mirror positioned behind the toilet?