1/5 Mehrose A. 1 month ago on Google • 4 reviews New
After
going
to
another
steakhouse
where
I
had
a
wonderful
experience,
I
feel
compelled
to
write
this
poor
review
about
Fogo
de
Chao
regarding
my
valentines
day
experience.
To
begin
with,
I
made
a
reservation
over
the
phone
for
my
husband
and
I
to
have
a
valentines
day
meal
and
confirmed
the
restaurant
has
halal
options.
I
walk
into
Fogo
de
chao
15
minutes
prior
to
my
reservation,
and
am
greeted
by
the
hostess
along
with
approximately
ONE
HUNDRED
other
people
who
were
also
waiting
to
be
seated.
The
place
was
clearly
overbooked
and
cramped
and
crowded--not
what
I
wanted
my
valentines
day
dinner
to
be.
Out
of
courtesy
and
seeing
the
crowds,
I
waited
15
minutes
past
my
reservation
time
and
then
sifted
through
the
crowds
to
ask
the
hostess
about
my
table.
Lo
and
behold--the
restaurant
didn't
even
have
my
reservation.
Had
I
stood
there
and
waited,
I
wouldn't
have
even
been
attended
to.
I
will
say
I
am
thankful
for
the
hostess
who
nevertheless
believed
me
and
seated
me
promptly,
once
I
said
I
indeed
made
a
reservation
over
the
phone.
I
was
seated
on
the
upper
level
and
the
arrangements
were
lovely,
but
the
events
beforehand
ruined
the
ambience.
Now
coming
to
the
food--the
salad
bar
was
a
good
experience,
however
by
the
time
we
were
seated
many
things
ran
out.
Further,
as
guests
with
dietary
restrictions
(halal),
it
was
confusing
to
see
many
things
unlabeled
with
the
contents
of
the
meal.
We
later
got
plantains
and
polenta
fries
which
were
cold.
Of
greatest
disappointment
were
the
halal
options,
which
we
were
told
were
JUST
chicken
breast
or
lamb
chops
(and
no
steak,
which
defeated
the
whole
purpose
of
us
going).
Had
I
been
informed
of
this
over
the
phone,
it
would
have
been
acceptable,
but
it
was
maddening
to
have
waited
in
this
manner
and
then
basically
not
have
a
choice
of
what
to
eat.
The
cherry
on
top
was
that
the
chicken
breast
was
incredibly
dry.
The
lamb
chops
were
decent
though.
In
all,
a
deeply
upsetting
experience
that
felt
like
a
complete
waste
of
money
and
time
and
that
added
stress
to
what
would
should
have
been
a
relaxing
night.