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CompleteBody Financial District

Gym Fitness center Spa Personal trainer Yoga studio Sauna Juice shop

🫤 Although I appreciate the convenience of this gym's proximity to my job, there are areas for improvement in regards to the behavior of some of the trainers towards other members. It is crucial to create an environment where trainers and their clients can seamlessly work alongside other members witho... People often mention classes, equipment, clean, great, staff, Yana, time, trainers, work, trainer,


Address

10 Hanover Square, New York, NY 10005

Website

www.completebody.com

Contact

(212) 777-7702

Rating on Google Maps

4.60 (127 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 6 AM to 10 PM
  • Wednesday: 6 AM to 10 PM
  • Thursday: 6 AM to 10 PM
  • Friday: 7 AM to 8 PM
  • Saturday: 9 AM to 4 PM
  • Sunday: (Easter), 9 AM to 3 PM, Holiday hours
  • Monday: 6 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: classes (24) equipment (13) clean (13) great (13) staff (12) Yana (10) time (10) trainers (9) work (9) trainer (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Cash L. 10 months ago on Google • 4 reviews
    Although I appreciate the convenience of this gym's proximity to my job, there are areas for improvement in regards to the behavior of some of the trainers towards other members. It is crucial to create an environment where trainers and their clients can seamlessly work alongside other members without any feeling of inferiority. Unfortunately, I have encountered a particular trainer interrupting my workout on multiple occasions for his clients to take over the equipment. This morning, the same trainer occupied several stations in the gym for over 30 minutes, causing confusion about their availability. When I attempted to use a station that had been unused for over 10 minutes, the trainer condescendingly informed me about his preferred equipment for certain exercises, although he was unaware of the exercises I was doing. This unsolicited advice was unnecessary and unwelcome. The trainer further disrupted my workout by asking me to move my weights to a different station, only to later decide that he and his client did not require the equipment after all. I strongly suggest that management discusses with trainers how to structure their work to ensure that all members can work out together in a trustworthy and harmonious environment.
    7 people found this review helpful 👍

  • 5/5 Alexander M. 5 years ago on Google • 79 reviews
    Very nice and cozy place. It is always clean and comfortable! I worked in this club! And I tried my best for the club and for the clients ..! Customers are regular. People are cultural and intelligent! Club workers are nice people! So here is very homely !!! Alexander, good luck to all..!
    3 people found this review helpful 👍

  • 3/5 Mehraz K. 6 months ago on Google • 76 reviews
    This gym chain is Ok. I have been with them for over 5-6 years now. Diverse classes work for me. I know they are not the best however works with my schedule and membership is reasonable for a Manhattan based group. Some instructors are very good.

  • 5/5 Charles G. 2 years ago on Google
    I had the opportunity to get a membership and train at this gym, I really enjoyed it. They are well equipped and have well organized and clean facilities. Most importantly their staff is magnificent. Instructors provide well elaborated classes. If you go there try to take a class with Yana, Jeanne, Loyd or James. And don’t forget to try the climbing wall with Akibull. With any of the classes you will walk out feeling you fulfilled your exercise goals for the day.
    3 people found this review helpful 👍

  • 5/5 Sally H. 4 months ago on Google • 11 reviews
    I joined about a couple months ago and I am loving this gym! The staff are great, and the CBXT classes are an excellent HIIT/strength workout. Imelda is one of the amazing instructors who teach the class. The gym is super clean; there is tons of equipment and a group exercise room as well as the CBXT space. I highly recommend the classes and I also John Jedi for training (as well as his CBXT classes) - he’s awesome!
    2 people found this review helpful 👍

  • 1/5 Olga L. 5 months ago on Google • 41 reviews
    What a scam, be aware of this place, I came with a friend for QNE day to try the gym they ask me to fill out a form with my information before entering the place. DON'T do it!!! This people had been taking money out of my bank account since June, when I only went for a try out; we are now in the middle of October, every time I talk to the bank to stop them they had changed the name, using an extra number, letter to their account such as Complete gym, Complete Gym Financial or Complete Gym 1 . I called to Stop them many times and for the last 4 months they do it again and again. I change my bank card and because they changed their name Is almost impossible to stop them. The bank had suggested to change accounts wich its a financial nightmare. Calling, talking to management is impossible. Absolutely scamers!!!

  • 5/5 Dana Y. 3 years ago on Google
    I was a member at Complete Body Fidi for about a year before the pandemic hit. First off, the gym sent out an email that they were closing the gym and would not be billing it’s members before my office even started to work remotely. My roommate at the time told me her gym billed her for 3 months into the pandemic while it wasn’t open and she is still fighting to get her money back. Sadly, I have since had to give up my apartment in NYC. I emailed completely body when I moved while they were still closed to make sure I didn’t forget. I followed up and called them once they did open to say that I needed to cancel and they confirmed it was canceled back when I had sent the email. I’ve belonged to a lot of gyms over the years and have never had such great, and easy customer service experience. The equipment and amount of space was great and I loved my time there. I predominantly lift so having space and enough equipment is key for me. The staff is so friendly and welcoming. If it weren’t for the pandemic I would have happily stayed with this gym for years. I hope to return to this gym once I return to the city.
    1 person found this review helpful 👍

  • 5/5 Valerie M. 1 year ago on Google
    Well equipped and clean! Juice bar is amazing. Love their smoothies !!! Enjoyed classes with Yana- workout is efficient and effective. Her personal online classes were very helpful. I like the way she motivates and encourages you to move on! She’s very educated & knowledgeable of what she’s doing!
    1 person found this review helpful 👍

  • 5/5 Anna K. 1 year ago on Google
    I have been member of CompleteBody FiDi around 2 years. Gym is always clean and nice. I had a personal trainer Yana for a few month, she is great! She really wants to help you reach your goals, also very professional and patient. Ready to explain everything and motivate you. I was working out together with a friend of mine and we are both freelance, so our schedules was different, but Yana always found a time for us to make it work! I'm still attempting her classes all the time and I love it!
    1 person found this review helpful 👍

  • 5/5 Mitchell M. 1 month ago on Google • 9 reviews New
    Great gym. Long hours. Great for serious lifters, people who want classes, cardio, or rock climbing (they've got a rock wall in the gym). Decently priced too, with access to 4 other gyms. Would highly recommend.

  • 5/5 Abirami M. 1 year ago on Google • 5 reviews
    Well equipped and very clean gym. Probably best for it personal training. They help find the right trainer that matches with your goals. Classes are run by experts. Combination of state of the art equipment, expert trainers, and variety of classes makes it one of the best gyms in the area.

  • 2/5 Mark R. 4 months ago on Google • 4 reviews
    There are more employees here than people that come to work out and all of the employees expect preferential treatment for all the equipment. Don’t come here - pretty much any other gym is better

  • 5/5 Agustin Pillado M. 3 weeks ago on Google • 3 reviews New
    Looking around the city for a new gym Ian gave me a great tour and was super helpful. You can tell the attention and service here is legit. Joining for sure!

  • 5/5 Jordynne D. 1 year ago on Google • 3 reviews
    CompleteBody was one of the best gyms I ever been to! The staff was so friendly! It had a lot of space with no wait for equipment. Lauren introduced me to the trainers and was very helpful with my guest pass. Locker rooms are AMAZING, especially the vanity area. After my workout, I stopped at the juice bar for a smoothie! I was only a guest visiting family in the city, but I highly recommend this gym for anyone that lives in NYC!

  • 5/5 Vincent C. 1 year ago on Google
    The best gym in Wall Street. Great new equipments, few people, very attractive contract. I love going there.

  • 5/5 Daniel M. 3 years ago on Google
    Very nice and beautiful gym with a rock wall awesome 👌

  • 5/5 Sergii S. 6 years ago on Google
    Excellent location just in the heart of financial district, 2 level gym, sauna and steam room are included, trainers are very friendly, amenities clean

  • 5/5 Zach M. 3 years ago on Google
    Amazing gym. Very clean and COVID guidelines are in place to ensure safety for everyone.

  • 5/5 William B. 4 years ago on Google
    I've been going to CompleteBody for 5 years now. The staff is friendly and helpful, the facilities are always clean, and it has all of the equipment that I need for a complete, full-body workout. And the monthly rate won't break the bank. I go at least 5 days a week and I love it. Highly recommend.

  • 5/5 Anna M. 1 year ago on Google
    I visited this gym quite a few times and always was left satisfied with the experience. I joined classes with Yana and she was very attentive to the abilities of all attendees. She is a caring and professional trainer. Overall, the gym is clean, hospitable, and nice

  • 5/5 Виктория �. 1 year ago on Google
    I like this club, friendly staff. Good fitness trainers and especially a fitness trainer Imelda. She is very professional. Try not to skip her classes.

  • 5/5 Mariya Grigorova D. 1 year ago on Google
    I've been going to Complete Body FiDi for about 3 months now and I absolutely love it! The equipment is great, the gym is always clean and the staff is very nice. I personally prefer to go to classes and I've been going to barbell strength with Yana, barre with Gigi, boxing with Brandon and yoga with Smita. Generally, what I really like about the instructors is that they all care about you doing the exercises/movements correctly -- they will look at how you do them and correct your form if something is wrong. Everyone is super nice and there is always great energy!

  • 5/5 Jack Bick '. 4 years ago on Google
    The gym is pretty large with almost everything you could want (I'd like a few assault bikes but that is a fairly unique request I assume). 99% of the time there is no issue getting the equipment you want. A lot of the people there use personal trainers - I had read a review that they try to make you get one but that wasn't my experience. My only complaint is that it closes at 6pm Friday-Sunday, and opens at 8am Sat-Sun but that seems to be standard for the area. Front desk people are very friendly. Locker rooms / showers are nice enough and rarely used by guests so not an issue using them either.

  • 5/5 m m. 2 years ago on Google
    Love love love this gym! It’s such a gem & perfect little escape in a super commercial part of the city. Between the dedicated staff, huge selection of equipment, and the stellar amenities, you really can’t go wrong here. I’ve taken classes with Yana, Lloyd, J.I. & Gigi, and they’re all brilliant instructors who really put in time and effort to make sure their classes work different muscle groups and are structured to have variety. I learned to box from J.I.! And I can play pretend I’m a ballerina in Gigi’s barre fusion class while working muscles I genuinely didn’t know existed. Yana’s classes taught me proper form for a ton of different exercises, and she designs the exercise sets & series with incredible precision, and Lloyd‘s classes are always the perfect level of challenging and intense for optimal muscle & cardio burn. I also bought a personal training package with Marina, who does a superb job teaching me the basics and not-so-basic intricacies of strength training, and she shows me how to work out to really make an impact on and see a difference in all my muscle groups. And the manager, Lauren, is always helpful, responsive, and fun to talk to about literally anything in the world. Lastly, the amenities are top notch. That sauna is absolutely my therapy, and spending so much time in FiDi would have been a much worse experience without that sanctuary. Cannot recommend this place highly enough. Thanks for doing such an amazing job!!!!!

  • 5/5 Nicole P. 5 years ago on Google
    This gym is amazing! I discovered CompleteBody through ClassPass and now I've become a member. The fact that you can attend unlimited group classes is a huge incentive for me. The location is ideal with convenient showers and lockers. The staff is great and the trainers are very helpful. I 100% recommend!

  • 5/5 Lizzy W. 1 year ago on Google
    I’ve been coming to the FiDi location since January 2022 exclusively for their group fitness classes. The group class manager Yana is very organized, friendly, and helpful - she has helped me around the gym and I consistently go to the classes she teaches. There are many types of classes offered, and Yana would communicate any changes with class schedule via email ahead of time. The facility overall is clean and so far I’ve only had positive experiences.

  • 5/5 Adriana A. 1 year ago on Google
    Love Yana as the fitness instructor. Her energy is great, and she answered all my questions I had. She’s also certified in pregnancy fitness so I might hit her up for some training sessions since I am expecting. Deff. Recommend her classes! Great girl!!

  • 5/5 Ted N. 1 year ago on Google • 1 review
    CompleteBody was a great gym, especially for residents of 10 Hanover Square who get a discount through the building. It had a lot of machines and classes. Sadly I am moving away, but it had great hours and helpful staff, especially when it came time to cancel my membership.

  • 5/5 shani t. 4 months ago on Google • 1 review
    I train with Itay, he is the best! He motivates with excellent feedback and easy to understand workout routines. Not over busy and the machines are new and clean….I highly recommend this wonderful gym!

  • 5/5 Kitsa O. 3 weeks ago on Google • 1 review New
    I’ve been a trainer at Completebody for a year, and this location is amazing! The staff is great, especially Ian & Amanda

  • 5/5 Bridget B. 3 weeks ago on Google • 1 review New
    I go to complete body Fidi 3 days a week and the staff, especially Ian, has always been incredibly helpful and nice! He’s always there with a smile on his face and also plays great music!

  • 5/5 Felipe Martinez S. 2 weeks ago on Google • 2 reviews New
    Gustavo is an amazing coach and loved my 1st session there. Very much looking forward next ones!


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