This gym isn't as hyped up as the price tag that comes with it. I agree with Brian, in all of the shower stalls there is mold growing on the shower heads and even where the soaps are held. There is even some type of substance inside of the Kiels products they provide. The caps of the lotion and soaps are always open and full of guck. The steam rooms are horrendous, there's white mold everywhere. The staff are always hawking you and making fun of you behind your back (I know first hand because I sat with a trainer and witnessed her make fun of someone). It's an uncomfortable environment and not as cracked up as the sales advisors make it up to be. The trainers are started with minimum wage and go up within time, most of them are newbies in the game, so why am I paying $150+ a session? You can get more of a professional trainer at Golds gym paying half the price. Let me not mention that the lady who sold me the membership has gotten fired (some of the workers told me it was due to fraudulent reasons) so I still haven't gotten things she promised me (like money back for signing up). She lied and said I would be able to cancel within three months and management can’t help me at all. This gym is a joke and I honestly wouldn't recommend it to anyone, rich or poor. Your better off hiring a trainer and working out in your garage. Definitely NOT worth $161 a month, don't let the shiny floors and fake smiles fool you!

The screenshots attached are in opposite order, the last photo being from more of the beginning of our discussion with the first photo being after it was all said and done. Be very careful with this gym. They fibbed, and lied to me and charged me WITHOUT MY CONSENT. Jason the sales rep was selling me on a $150 membership and gave me a one day pass. I chose to run out after my day so I could think and not feel pressured to sign up for a gym 30 minutes away from me. During my initial visit I told Jason I need to think about it because it is a 2k commitment for the year because they ONLY offer 12 month contracts for the first year before it becomes month by month. Don’t let them fool you. He reaches out later that evening after my day pass and I will attach screenshots. Telling me it was the last day of the 50% off initiation fee (which is was but the very next day they were running a 100% back initiation fee promotion sooooo) and that he would actually wipe away the initiation fee totally. THEN tells me he can do a 6 month contract as that is what I was willing to commit. He calls me on the phone to get my card number and then says he’ll send me the contract and once it’s signed I’m all set. When he sent me the contract, I OF COURSE read it as everyone should. And it specifically said 12 MONTH commitment. Ways out of this contract were like death and moving really far away. JUST SAYING GUYS. I emailed him immediately after the contract was sent saying I CANNOT SIGN unless it is revised to reflect our prior conversation. They like to say things like “you have my word” “don’t worry about it” “trust me”. A contract is a contract. SO the next morning I have a charge for $172. So the membership was in fact NOT 150 but 170. So I contact Jason. I said I would like a credit back as I DID NOT SIGN or agree to the membership yet. He told me he will give me a 7 day pass to see if I like the gym.... AFTER I WAS CHARGED. When I refused the free 7 days, he told me I HAD 3 DAYS TO CANCEL THE CONTRACT WITHOUT FINANCIAL OBLIGATION. They signed the contract FOR ME. And giving me a 7 day pass was designed to trap me after the 3 day grace period as per the contract. I emailed John, the assistant GM and never heard back. I also contacted the equinox support email that has been posted in the reviews by the company and have not heard back also. Be very careful, and honestly. The gym isn’t even worth what they charge. The only upside is the higher dose sauna in the gym, but it is an additional 40-65$ to use each time anyway. That was the only major selling point for me. It’s a shame because I love spending money and am really easy to be sold in something I already want. But that’s slimy and they’re playing dirty.

Signed up for my first ever class (7am with Josue) and the instructor no-showed. Was impressed that the admin called me the evening before to see if I had questions and to suggest I arrive 10 min early so the instructor could help me get set up on the machine. Showed up at 6:50am on the dot and the instructor wasn’t there yet. Waited until 7:10 when it became clear he wasn’t showing up and there wasn’t going to be a sub. The girl at the front desk was nice and apologetic and gave everyone class credits. Personally I would’ve preferred my hour of sleep back.

I have been working out and going to gyms in NY and NJ for over 30 years. I do not agree with the lower ratings at all. For me, this Paramus Equinox location is a 'gym dream!' I have belonged to all of the 'popular' so called 'high-end' gyms in both states and none of them even come close. I find that the instructors (read their profiles for yourself) are highly educated in how to train us. I have taken a different class every day since I joined. The staff, from those who maintain the cleanliness of the gym, to the front desk, sales and management are all outstanding. Furthermore, every single instructor has been extraordinary. I love the organization of the gym. One must sign up for a class in advance. This matters because at my last gym, if 55 people wanted to take a popular class, in they came, but there was literally no place to move (forget the safety factor). It is civilized and for spin class I do not have to come an hour earlier to get my bike because I reserved it on the APP! The trainer, Kelly, who I was introduced to for my orientation, was knowledgeable, sweet, caring and fantastic. Moreover, we get what we pay for-- if I were you, I would check the gym out for yourself.

Great class plenty of seating and classes aren’t too full. They do have showers and towels only 2 but again not so busy. Beautiful outdoor space to enjoy after class.

I’ve visited this location multiple times when I work nearby and it’s not ideal unless I’m desperate for a workout. Firstly, the front staff are aloof when you have questions. They don’t manage the women’s locker room well as the lockers were dirty and had hair, toilets uncleaned. It seems like the location is older and it reflects heavily. Otherwise, plus points for the instructor I took classes with so far. Coach Josue Nunez gets a 5 star. His classes ensure I feel the burn and he’s extremely attentive to the clients. There also seems to be a new courtyard now, so I hope the location makes changes to continue improving the site as I’d love nothing more than to give it better ratings!

Great amenities and staff. Owner was incredibly accommodating and gave me a tour himself. Has everything you need for a nice workout!

For me, this little shopping center, containing Equinox, is all about visiting the Panera's restaurant that is located here. There's altogether 9 businesses in the center with Equinox the largest. Its on the northbound side of rt 17 directly across from Barnes and Noble. Parking is very precious, especially around lunch time. Go around back behind Equinox and parking is more plentiful.

I tried to cancel a membership after the initial offer and discovered it couldn’t be cancelled online. I then called to cancel and they didn’t get back to me in time enough for it to be cancelled before I got charged. They then told me I would get refunded as I wasn’t even going to be in the country for the month to use it. This was over 7 months ago. The workouts were fine but this experience of trying to get refunded has been a HUGE pain. I don’t even think I’m going to get the $249 back that I was promised

I have recently canceled my membership. Terrible customer service !!!

I've been a member at Equinox in the city and to other clubs in NJ. This location is hands down the best. *best trainers ✔️ (Shout out to CC!) ✔️✔️ *best overall staff ✔️ *clean as a whistle ✔️*great classes *its barely ever packed and they now have a green turf strip to workout on!!

The parking is readily available and the club is convenient. The staff is friendly, But the group exercise classes are weak. Most weekdays There are no strength cardio classes between 6 AM - 9 AM. If you don’t like spinning or running there aren’t any options. There are very few strength training classes unless you want to take something before 6:30 AM. The caliber of the teachers is much better in the NYC clubs. The fire starter class has been updated ages ago, however this club is still doing an early version with very poor cueing. My final complaint is that members and even the instructor wears shoes in the yoga room. The floor of the group exercise room is usually dirty. Thankfully the bathroom/showers are clean. The amenities are up to equinox standards.

I have been to different fitness studios. ROWHOUSE stands out! The staff is amazing from the front of the house to the back! Jordan and the other front desk employees always make me feel like I am a part of a team/club. Recently I had a record breaking moment thanks to my instructor Gretchen. She noticed the adjustment of my feet during a class and corrected them. Instantly I felt more powerful and in control ( I am competitive with my progress) My average power significantly increased! I didn't realize that even with dim lighting and a group of other rowers, my technique was being observed. Thank you for helping me excel!!!

I used to be a member until I moved to the Chicago area back in June of this year.

Awful place

Best workout ever! Great facility, awesome classes and above all, awesome and motivating instructors (can't go wrong with anyone of them). The front office staff are friendly and accommodating. They really are the best.

This gym is $150 per month, but I've seen gyms that are $30 a month that are larger and have more/better equipment... It's honestly insane how over priced this gym is. Even if it was half the price, it would STILL be over priced. You can literally go to 24 hour fitness, pay 1/3 the price, get a larger gym, more equipment, a basketball court, a pool, hot tub, and to top it off it's 24 hours.... It doesn't make any sense honestly. Why would anyone pay $150 a month to come here when they could go to an even better gym and pay FAR less?

I got my first class with Summer last week and it was great! I usually row on my own at the gym and def this was a great step forward! I will back! Front staff as a first comer wasn’t the most welcoming but I loved the class!

Everyone from the coaching staff to the members are very friendly and helpful. Clean and well managed gym! 5 stars.

After about a month of workouts, I can finally rate this gym a solid 4. Its challenging but you will get a great workout. I really like Tim's class. However, here are a few things to be aware of: 1) Since the classes are only 45 minutes they don't spend a lot of time on warmups & stretching. You'll need to do that on your own before class. 2) This gym NEEDS a real beginner class. Proper rowing technique requires some instruction and they really don't spend enough time on rowing form here. I almost hurt myself because I wasn't rowing correctly. 3)If you are a beginner, DO NOT take the "Full Row" class. Its difficult and will be hard to follow if you've never rowed before.

I really enjoy the structure of the class. It is a great low impact cardio workout - much less harsh on the joints than running. The instructors are great and the facility is very nice and clean. The instructors actually pay attention to form and correct you as you go, which is a lot more than other classes do.

I love Row House! Always a quality work out with friendly staff and instructors! They have everything you need in the locker rooms and their facilities are always clean! The Chelsea rooftop is quiet awesome too!

Row House is the perfect place for someone who wants to still feel that team sport environment while working out. Every coach builds that team mentality, that we're all in it together, the struggle and the push. The coaches all have their own styles, and they change up their own classes over time to keep things fresh, and I've loved every class. The coaches are also very engaged, working on the erg with you and also walking around providing positive reinforcement and correction on form. You can always get better at rowing so your job is never done, it never becomes an easy workout. It's a challenge each time you walk in the door.

First time taking a class like this and will definitely be back! Staff was very welcoming and informative. The facility is clean and accommodating. The class was a great workout and so much fun. Highly recommend!

As a former rower, I really enjoyed being back on the erg. I liked the community and the ability to run workouts with a team! So much better than erging at the gym alone!! Some suggestions: I think the class would be even better if you pumped up the music a bit. Make it louder!! It’s easier to match the beat if you can hear it. Also, I realize that this is a trendy version of crew, and Bethany was a super instructor, but my favorite part of the class was when she came over to my erg and pushed me to lower my split. The positivity is great, but that classic coxswain voice was even better! More of that in the class would really make it the perfect workout. I’ll be back!!

Brian is a great instructor! Clear direction, friendly, and high standards for everyone. Loved the class.

I LOVE THIS GYM!!!!!! I went to the 23rd Street NYC location today. Anna is the sweetest!!! And Josua is a very good, intuitive, talented trainer. The vibe in the class was also very positive. I had no preconceived notion of whether I would like the class - cause I’ve been to plenty that were a waste of time. Row House is the shizzle!! i can’t recommend it enuf. No judgements or expectations on their behalf. They just want you to enjoy your time there. Whaaaaat? See ya there!!!!!!!

I signed up in January for a buy-a-month-a-month free deal. I was super excited, but unfortunately, it didn't hold up. Immediately upon entering, there's no one at the front desk to greet you or describe the workout. This was my first time, so I showed up early as instructed but ended up just sitting there alone. The workout was good, and the instructor was talented. Unfortunately, my membership has been wasted due to the times of classes offered. I work 9-5 and usually get home after six, and sadly, they don't provide classes before 7 am or past 6:30. They also don't offer an easy way to cancel in the app. Really disappointing.

The classes are so good. Great coaches, cool music, and very clean. Always feel good afterwards!

BE VERY CAREFUL with Row House. I was sold a promo deal after my free trial at the row house in the summer. In November they start to charge my card hundreds of dollars. I figured this was a mistake and contacted them. They have apparently hired a new GM who I feel like might be the real problem cause I have never really had issues there in the past. He was hostile and just threw insults instead of solving the problem or letting me speak. I was shocked I have never been met with such trashy attitude from a gym before. Perhaps he was drunk cause he was slurring his words. So I ended the call and try to reach someone else to understand these charges. I was told I had agreed upon a contract in the summer which I had never seen and there was no signature on it. I pointed this out but received no response. They gave me no logical explanation other than that they aren't willing to refund the money they took NOW for classes I took AND paid months ago. Since they have no logical or legal basis I feel like I will win this dispute but it's so disappointing. I can't believe row house is FRAUD. I would say be very careful and if you purchased any classes or memberships from them in the past block your card. I don't recommend this business at all now even though it may have been good in the past.

Great staff, great location, very clean and quaint. Workout wasn't much of a challenge for me though.

Great experience and an amazing staff

It is a treat to be part of a fitness and wellness community where positivity is ingrained in the fabric of the culture. Once in the door, you know that the staff genuinely enjoys what they do as it is evident in their interactions with clients-- they strive to ensure that individual goals and needs are being met and exceeded. The workouts are inspiring, challenging and the spirit of competition is ALIVE. If you are up for a challenge check it out.

I started rowing regularly in November and I am in love. It is hard to find a cardio workout that has a strength component included in its primary movement and the erg can give you both. Since starting my unlimited membership I have seen the exact changes in my body that I wanted and I am feeling stronger and healthier than ever. Thank you!

Great amazing gym

Love this gym and location.

Been working out here since fall 2018. All coaches are great. No such thing as a class that is too crowded. A full class is actually a good thing for the energy. You still get individual coaching as needed during the class. 45 minutes of a hard, efficient, effective workout. Oh and it’s not just rowing the entire time, at least not every class. There are different class types. Nice facilities too. One shower and toilet stall in the men’s room. Secure lockers and plastic bags and sweat towel provided. Nice patio out back for general use. The monthly challenges they do every now and then make things more fun.

Row House Chelsea is such an amazing place. This place is my gym home. I am happy to find a place I can achieve my goals with my busy schedule. Rob does such a great job with this location. I have been to another Row House and It was very blah. This place is lively. Edwin and Bethany’s class are amazing. I just absolutely LOOOOVVEEEE ROW HOUSE CHELSEA!!!!!

My husband and I recently started the classes. We’re really enjoying the concept of infusing longevity within our journey. We’re in our early 60s. Feeling refreshed and more youthful. Since joining other family & friends have started. It’s an alluring catch attraction to staying healthy. Especially after being cooped up inside. THANKFUL for healthy practices due to Covid.

I've been going to this location on and off for a few months now and really love it. Rowing is a CHALLENGE, but these classes are friendly to people of most fitness levels (including myself, someone who is enthusiastic but not especially fit). In my classes, I've seen people of all sizes and ages participate. The instructors have all been great. They will take time to go over the machine and how to row one-on-one if you get to class early and let them know you need that help. They also row with you which helps you keep the pace. Most recently, I've been taking classes with Edwin. He might have the best music mixes - stuff with the right energy to keep you going even when you're tired. He has a really great attitude, is always smiling and pushing you to go hard. Totally nice guy. The class I take most is their signature sculpt - this is a class where you row for about 15 mins, then do some body weight exercises for 5(ish) mins off the machine, then back for another 10-15 mins of rowing, then another 5(ish) min break with hand weights, and then wrap up with a distance or speed piece for the last 3-5 mins. There's also a quick warm up/cool down. It's great for me, who needs those breaks off the machine to catch my breath and who wants to work different areas of my body. The facility is really nice and clean. The bathrooms have small shower stalls. There is an outdoor area to hang out before classes. And the room in which the class takes place is nice - comfortably large and with lights that sometimes they dim so you can focus on yourself and not on folks around you. They also send out a lot of emails with sales that I appreciate. Definitely worth trying if you want to see if it's a good fit for you. I also recommend trying different instructors because they each have a different energy/pace/music mix and I think if one doesn't fit your vibe, another will. These classes are no joke. You will sweat. Going semi-regularly, I have seen some difference in my leg and arm definition.

Chelsea Rowhouse offers a super workout which quickly whips you into great physical stregnth-and is fun at the same time- post physical injuries as well - very helpful- the staff is amazing - kind, encouraging- outstanding ! 🙏

The staff are friendly. Trainer was energetic and helpful. I wish I could give them 5 stars, but rowing isn’t for me. I’d recommend it to people who’ve done other rowing classes before. The studio is small and intimate. They check for vaccination record and they have wipes to wipe down equipments. It’s a clean space, just wasn’t my type of workout, but otherwise, it was a good experience.

Great class, solid workout, good combo of cardio and strength. The instructor (Michael) was energetic and friendly, and did a great job designing a workout that could be fun, challenging and effective for both beginners and rowers with more experience. I particularly appreciated his instructions about proper rowing form. Overall, highly recommend!

Amazing.

Phenomenal exercise experience!

I just started taking classes a few weeks ago and can’t say enough great things about the instructors, staff and studio. I came in the first time completely unsure of how my first class would go, but Ben was so extremely welcoming and Louisa was so helpful in helping me with my form. I’ve taken classes with Louisa, Tim, Ryan and Bethany and they’re all amazing!!

If you haven’t tried this, do it! I get a full body and cardio workout in the Signature class. It’s way easier to pick up than soul cycle and you get more benefits.

RowHouse got me back into shape and into rowing. Amazing staff and coaches. Best gym experience in NYC, hands down.

Feel super welcomed and encouraged to continue my journey with rowing and the coaches are super motivational and helpful which I find essential in sticking to a workout and being consistent.

Good

LOVE THIS WORKOUT. It fixed my shoulder pain after two workouts. I’ve been seeing a physical therapist for months with little result. Rowing is building strength in my shoulder but it’s low impact which means I’m not putting too much pressure on it as I’m strengthening it. AMAZING! Row House team ... thank you from another lifelong customer.

I tried to go here using a Class Pass that my wife booked. Something came up and I went in her place. The Row House refused to let me substitute in although Class Pass' policy allows it. Things happen and every other fitness studio we have been to has been friendly and accommodating. Not the Row House. They wanted to charge me for the class even though they had a free class promo going on. The Row House doesn't care about treating customers well in order to grow their business. I would suggest going somewhere else simply for a better customer experience.

I only come here through class pass so can't comment much on membership service. Also haven't used their bathroom yet so can't comment on that either. The equipment is kept clean and organized, and the staff is very welcoming. Really enjoyed Bethany and Max's classes.

Tried this class for the first time this weekend. My instructor was very helpful and reached out to me after class ended to explain some techniques. I was surprised that she was so helpful! Will be back

Amazing workout!! Did the free class promotion and was told to do the full body 45. This is a great workout for all skill levels and if your trying to shed some unwanted weight this is the perfect place for you. Instructor was incredible and the staff are super friendly and cool. Would highly recommend this gym if you are looking to build strength and get lean.

I discovered Row House a bit over a year ago when I started looking for a lower impact cardio routine. The decision to become a member was an easy one—I am invariably greeted by name with a warm welcome upon arrival, and every one of the coaches has taken time to get to know me in such detail that I know I’m going to receive feedback and motivational affirmations in line with my personal fitness goals. Love this place!

I discovered Row House a few years ago, and I'm obsessed. The classes are tough (but so much fun too)! You can get an amazing cardio workout + strength training in every class. Plus, the coaches and the staff are fantastic. <3

Morgan is great! Cool classes!

Great concept, vibe and energy from the instructor!! Will defo be coming again soon when in town

Amazing workout and environment. Everyone in class working together to sync and pull together. Amazing coaching and motivation. This is the new full-body, cardio workout to hit the fitness world!

Great equipment, fun class. Great instruction, motivation, and workout plan by Jason Lee - focused on form, pace and power. I'm a beginner, rowing for 6 months and would recommend this to anyone looking to get into rowing.

Front desk is very welcoming, great location in Chelsea, wonderful varied workout with lots of options

Great place and awesome instructors

A clean environment with an enthusiastic instructor.

Really friendly and nice staff. I am a beginner and felt like they spent time to explain things so it was good for all levels.

Excellent workout. Instructors generally have rowing and fitness experience. Staff eager to help and friendly. Motivating workout programs and events

Great workout, friendly and professional instructors and front desk staff, clean locker room with showers

instructors are fantastic. the class is an excellent workout. love the whole vibe of the studio!

Nice studio, I liked the warm-up to get comfortable with the rowing motion, the instructor (Morgan) was engaged.

It was my first time taking a rowing class. I really enjoyed myself at the class. Scott did a great job keeping the class motivated and upbeat! It was a great first experience and I looking forward to coming back.

I used to belong to the amazing equinox in Dallas and loved their group fitness classes. I moved from Dallas to hoboken where there is no equinox. It’s been years since I was an equinox member. I was so excited to move to an area with an equinox... that was until I peeked at this locations sparse class schedule.. Unfortunately, I won’t be joining equinox in Paramus because of it’s limited class offerings. Why are all the classes so early in the morning when I have to be at work? Why is the last class of the day at 6:30 pm when I’m still at work? Only METcON once a week??? This club does not cater to my fitness needs at all and thus I don’t be joining.

Tough class! Not new to the C2 but full row will definitely challenge you. Great way to start your Sunday

I started coming to Row House back in May 2018 (using Class Pass to try it out) and I loved it and am now a weekly regular !! I had a feeling I would like it because I was looking for a workout that would give me my cardio while adding other elements. My personal routine outside of Row House consists of circuit-type workouts in my small apartment gym so this place definitely gives me that extra intensity that I look for each week! Some highlights: - the staff and instructors are incredibly friendly and knowledgeable (My first class was with Gretchen who was very thorough in explaining proper form and how the class worked) - any questions I asked about post-rowing soreness or form were thoroughly answered - My favorite class is the "Body" class which has 2 non-rowing sections with dumbbells. I love taking these with Bethany who is really energetic and motivating! - A new fav is the "Power" class which I've only taken once but it was the most intense workout (more HIIT circuits breaking up the rowing segments) and I felt so great (and exhausted) afterwards! - The Chelsea location is extremely convenient and the facility (+ outdoor patio) is nice and well-maintained. Highly recommend :)

I was a bit late but both Ben and Bethany were both so welcoming! My first time rowing and Ben gave me a great rundown on proper form fundamentals before I stepped into class. Once I got into class, Bethany hopped on the erg next to me and helped me get in rhythm with the class. Throughout the class, she made adjustments to my form and motivated me to power through. Great atmosphere, energy and, especially, stellar people. Great vibe all around.

Such a fun and fantastic workout! :)

Instructor Jenny O. was an amazing instructor. It was my first time in a Rowing class and she killed it. I have been to all of the large brand name studios, Soul Cycle, Orange Theory, FlyWheel and Row House is on that same level. Great job Jenny for bringing the enthusiasm and the knowledge to a first time rower!

The best classes and place. Lots of parking

Nice space and good, clean equipment

Great gym!

Fun workout. Great vibes

Great club. Staff is friendly premises are clean.

Nice cycling class with Robby, nice gym and very clean. The only thing about this gym is their membership is too expensive, it doesn't have everything like the HUMC Fitness in Maywood but it is a very nice gym.

Great club, even better staff - Love this place

Row House Chelsea Staff and Instructors are friendly and amazing people. This is a gym where all walks of life can come in and feel safe. Its a non judgment zone and the community they have built pushes everyone to better themselves one day at a time. The workouts are great and leave you wanting to come back for more. Row House helps you strive to surpass your goals in the gym and in life. I have been rowing with Row House for about three years and I highly recommend Row House to anyone wanting to find a supportive community, help you get into shape, recover from injury or better yourself then Row House is the place to be.

I requested that my membership be paused weeks ago and was told I would get a follow up email as I made the request in person. It was taken multiple attempts to get the membership cancelled, with the responsibility on me to chase down management. I was also charged for a month I am going to struggle to use. A disappointing end to a relationship with a company that came highly recommended by a friend. Save yourself the hassle and row at the gym.

This is my favorite fitness class place to go to. The coaches and staff are always nice and happy to help. I've been going here for a few years and I've never had a bad experience. If you're on the fence about going, this is your sign to go for it. You won't be disappointed.