3/5 Gabriel R. 1 year ago on Google
The
one
girl
with
the
long
Island
accent
had
a
bad
attitude
—
reservations
are
virtually
pointless
because
they
never
tell
anyone
to
leave,
leading
the
place
to
be
extremely
overcrowded,
often
by
people
who
seemingly
have
no
respect
of
others'
space.
Reservations
are
needless
barriers
to
entry,
besides
raising
money
to
sustain
the
business.
The
time
slots
for
the
reservations
are
irrelevant
because
there
is
no
control
over
whether
people
are
arriving
or
leaving
on
time,
and
the
front
desk
provides
a
lengthy
set
of
rules
and
regulations
before
your
entry.
The
remaining
staff
were
friendly
and
welcoming,
knowledgeable
about
the
cats,
and
were
open
to
talking
about
the
cats
with
anybody
passing
by.
There
seemed
to
be
several
unattended
children,
but
fortunately
staff
intervened
when
a
child
began
throwing
a
tantrum
and
screeching,
by
telling
the
parents
they
will
need
to
do
something
about
the
child.
The
amount
of
children
wandering
around
hitting
cats
and
people
in
the
face
with
toys
was
concerning.
Unfortunately,
this
place
is
not
a
"cafe"
at
all,
as
there
does
not
appear
to
be
anything
to
eat
besides
the
cat
treats.
Water
or
coffee
would
have
been
nice,
but
we
knew
what
to
expect.
Lastly,
masks
are
required
and
sold
for
a
dollar.
I
hope
that
this
is
because
they
are
concerned
about
the
safety
and
wellbeing
of
the
cats,
not
that
they're
the
only
business
in
New
York
following
a
mask
mandate
that
is
no
longer
enforced
by
any
business
on
the
block.
Over
all,
the
experience
was
enjoyable
as
a
majority
of
the
staff
are
friendly,
and
so
are
most
of
the
cats;
however,
I'd
recommend
that
the
store
employs
a
security
guard
to
actually
address
some
of
the
overcrowding
and
make
the
reservations
actually
have
a
purpose
besides
charging
$10
per
person.
On
the
face
of
things,
you'd
expect
the
$10/30
minutes
per
person
to
be
a
solid
way
to
raise
money
and
reduce
crowding,
but
it
doesn't.
Dedicated
staff
to
address
this
would
fix
this
problem.
My
last
comment
would
be
—
serve
food,
water...
Something!
Assuming,
of
course,
the
masks
are
for
the
people.
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