1/5 Stephanie B. 1 month ago on Google • 5 reviews New
My
boyfriend
and
I
planned
to
go
to
a
Nets
game
and
wanted
to
splurge
on
a
nice
hotel
for
one
night.
We
chose
1hotel
for
their
reputation
and
great
location
but
we
were
quickly
disappointed
upon
arrival.
We
arrived
to
the
hotel
40
minutes
before
check
in
and
was
told
we
would
receive
a
text
message
that
the
room
was
ready,
which
would
be
at
their
standard
at
4pm.
At
4:30pm,
we
still
did
NOT
receive
a
text
message.
We
approached
the
front
desk
again
and
got
told
the
room
was
still
not
inspected.
This
signified
that
our
stay
was
NOT
deemed
important
to
the
front
desk
because
we
didn’t
even
get
our
room
at
the
STANDARD
time,
as
told
by
the
first
desk
lady
in
a
rude
cadence
when
we
approached
the
desk
at
3:20pm.
While
waiting
for
our
room
in
the
lobby,
a
bellhop,
David,
approached
my
boyfriend
to
ask
what
we
were
waiting
for.
He
made
it
apparent
the
only
reason
he
approached
us
was
due
to
our
dogs
becoming
anxious,
not
that
he
truly
wanted
to
help
us
get
upstairs
into
our
room.
We
waited
another
30
minutes
until
we
approached
the
desk
again.
They
just
handed
us
our
keys
finally
at
5:15pm.
The
front
desk
and
bellhops
did
not
treat
us
with
the
same
RESPECT
as
the
couples
before
us.
No
one
told
us
what
floor,
directed
us
to
an
elevator,
told
us
how
to
use
the
elevator,
or
offered
an
apology
for
the
delay.
Not
even
a
brief
description
of
the
services
the
hotel
had
to
offer.
Between
the
delay
of
getting
our
room
and
the
clear
difference
in
service,
we
will
never
chose
to
stay
here
again.
To
be
treated
different
from
the
start
of
the
stay
is
distasteful
for
any
hotel
with
such
high
standards
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