1/5 Nastazja F. 6 years ago on Google
The
hotel
is
dirty,
had
stuff
missing
from
my
room,
and
building
is
trembling!
First
impression:
In
the
pictures
I
thought
that
the
hotel
actually
looked
really
nice
for
the
price;
however,
once
inside
my
room
after
waiting
for
the
elevator
forever
(literally,
you
would
have
to
wait
for
the
elevator
for
about
5-10
min
each
time,
which
would
prompt
me
to
just
head
for
the
staircase
in
the
end),
I
couldn't
help
but
to
notice
how
worn
down
the
rooms
were.
The
walls
were
dirty
and
damaged,
could
definitely
use
paint,
furniture
was
damaged,
there
were
red
stains
on
the
wall
and
bed,
in
the
bed
I
found
hairs
from
another
person
and
during
my
stay,
the
bed
would
be
made,
but
they
wouldn't
actually
put
a
sheet/cover
on
the
blankets,
blanket
was
very
dirty
and
when
I
asked
them
to
put
a
sheet
on
it,
the
cleaning
lady
just
tossed
me
a
sheet
for
me
to
put
it
on
myself.
Also,
although
the
cleaning
service
was
in
the
room
each
day,
they
wouldn't
take
out
the
filled
garbage-can,
which
was
weird.
Another
thing
that
made
me
uncomfortable,
is
that
I
was
staying
on
the
5th
floor
and
literally
every
5
min.
I
would
feel
the
building
trebling,
everything
would
be
shaking.
I
actually
panicked
and
thought
it
was
a
smaller
earthquake,
but
then
noticed
that
it
had
to
be
the
building
because
it
happened
all
the
time,
I
would
even
wake
up
fro
my
sleep
and
feel
the
shaking.
Despite
all
this,
I
had
kept
patient
and
quiet
and
just
tried
to
enjoy
my
stay.
BUT
THEN,
on
my
last
day
when
I
started
packing
up,
I
noticed
some
of
my
new
clothes
with
tags
on
was
missing!
I
reported
this
right
away
to
reception
and
was
actually
really
nice
about
it,
because
I
thought
to
myself
that
it
might
have
been
that
the
cleaning
lady
simply
did
not
see
that
the
shopping
bags
still
had
clothes
in
it
and
maybe
she
had
tossed
the
bags
out
by
accident
thinking
they
were
empty...Well
the
manager
was
of
course
not
there,
so
the
receptionist
promised
that
the
manager
would
call
me
the
following
they...
I
have
now
returned
to
Denmark
without
some
of
my
new
things
and
3
days
later,
I
had
still
not
gotten
any
calls
or
e-mails
from
them.
I
had
to
take
it
upon
myself
to
call
them
various
times,
and
I
was
told
my
another
receptionist
that
my
missing
stuff
is
my
own
property;
thus,
it
is
not
their
responsibility
or
problem
(less
they
washed
their
hands
like
that)..
also
I
was
told,
that
they
had
checked
the
surveillance
and
there
were
no
cleaning
lady
coming
out
with
my
shopping
bags
on
the
surveillance
and
therefore
they
could
conclude
that
it
was
definitely
not
one
of
their
cleaning
ladies
which
had
taken
my
bags!
...
Now,
I'm
trying
to
make
logic
of
what
they
are
saying,
but
non
of
it
makes
sense!
If
I
came
in
with
the
bags,
never
took
them
out
again
of
my
room,
then
who
did
because
they
were
clearly
no
longer
there!
Second
of
all,
if
someone
purposely
took
my
bags,
then
obviously
they
won't
go
wavering
around
the
bag
for
the
camera!
I
just
found
the
whole
crew
to
be
incompetent
and
disrespectful:
NO
CARE
FOR
THE
CUSTOMER
AT
ALL!
The
last
straw
was
when
I
approached
the
receptionist
to
prolong
my
stay
for
a
few
hours
as
my
plane
did
not
leave
until
midnight.
I
told
her
that
I
would
be
leaving
at
9
pm
vs
the
original
check
out
time
12pm.
She
asked
me
$50
for
the
overstay,
which
is
completely
reasonable
and
she
charged
it
right
away
on
my
credit
card
...
In
the
meantime
I
left
the
hotel
to
run
some
last
errands,
came
back
to
my
room
at
the
hotel
at
6pm
and
immediately
I
get
a
call
from
the
reception
(this
was
another
receptionist)
who
told
me
that
it
was
6pm
and
therefore
I
had
to
immediately
check
out
or
else
I
would
be
charged
further
for
the
whole
night!!!
I
had
to
argue
with
him,
and
at
this
point
my
calm
person
was
completely
out
of
character
because
this
could
simply
just
not
be
true
as
I
had
made
an
agreement
a
few
hours
earlier
and
was
charged
the
extra
$50
for
the
stay
to
9pm!
In
conclusion:
this
hotel
is
a
mess,
unprofessional,
and
the
crew
is
by
far
unfit
to
run
a
hotel.
4 people found this review helpful 👍