This location is permanently closed.

Featured Reviews


Frequently mentioned in reviews: room (31) hotel (29) stay (18) breakfast (15) good (14) dirty (11) rooms (11) staff (8) money (8) clean (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jacqueline C. 5 years ago on Google • 9 reviews
    Steer clear of this place!! This was the worst hotel stay I've ever experienced. Furst, they charged me $30 for early check-in. Our room was spacious but was missing one of the blackout drapes. The bathroom was spacious but our shower walls were covered in mold!!! When we requested a different room they said they couldn't because they were sold out. They made no attempt or offer to do anything at all to fix it!! I asked for some extra pillow and the same lady who works the front desk at night said she couldn't give me any more pillows. The housekeeper who serviced our room did not bother to wash our glasses or replenish the in-room coffee supplies. She left my dirty mug right were I left it. If there is a problem with your stay don't expect them to do anything to fix it because they couldn't care less!! I will never stay here again!
    4 people found this review helpful 👍

  • 1/5 Paola V. 9 years ago on Google • 36 reviews
    I'd give it one star if I could. Horrible costumer service, they had no ethics. They're staff is horribly trained. Expect a plumber every night to fix the toilet. And to complete the stay we found a bug. The "eggs" for breakfast tasted like rotten cardboard. Furthermore, they Lied to guests. I asked twice of they had free parking, they said yes but there was no parking. Please do not make the mistake of booking this hotel, you'll waste your money and your sanity.
    3 people found this review helpful 👍

  • 3/5 Erica C. 6 years ago on Google • 442 reviews
    The room it self was nice and for the most part clean. the tub didn't drain the walls where in need of paint and the lamp shades needed to be replaced. We had a great view Room 807. The rooms where cleaned every day and it was nice. the smell of weed in the hotel was over powering but I could not smell it in the room it self. The location is not bad it was not in the ghetto but not far from it either. The breakfast was a joke they yelled at my mom for using a spoon to mix her coffee and not a stir stick. For the amount of money we paid it should have been better. But hey you live and you learn.
    1 person found this review helpful 👍

  • 3/5 Indre R. 5 years ago on Google • 340 reviews
    Thinking about price point and hotel, it’s probably a good deal, because location is very convenient, close to subway. We stayed on top floor with a beautiful view towards the city lights, which was the best part of our stay. The room is mediocre, the king size bed is super comfortable, but they should invest into new pillows. Some complementary water would be a definitely considered option. The room itself was ok, it had all that you need for a few days stay: closet with hangers, drawers, mini fridge, few mirrors and night stands, tv. Bathroom set wasn’t the best, but usable. Hotel was somewhat clean, they provide regular breakfast which I ate only once, so not sure if it’s always the same or changes. There were a few options of cereal with milk, donuts, bread and bagels right next to the toaster, eggs and sausages, some kind of drinks, coffee and tea and bananas. It’s just a bit weird that reception and eating area is all together right as you come in. Not the best, but good enough for a short stay.
    1 person found this review helpful 👍

  • 1/5 Philip K. 4 years ago on Google
    Because rude people in front of counter not English speaking.. has very bad odor in reception area. This place has become like a shelter drugs, police atests tenants in there come out and go into other properties it's becoming very bad. People from hotel throwing garbage on floors in trash all over it has become living hazard with this place!!!!!
    2 people found this review helpful 👍

  • 1/5 Monique J. 2 years ago on Google • 3 reviews
    This hotel should be closed down . Imagine paying more than 80$ a night for a hotel that has roaches are sheets are dirty and stained while staff is rude . My family and I used to stay here often but we realized this place is so disgusting and dirty and not worth the money . The staff says that the checkout time is at 11am but is knocking on the door at 10:50 AM.. I don’t understand. DO NOT COME HERE ITS NOT WORTH THE MONEY. If I could give this hotel zero I would in a heartbeat.
    2 people found this review helpful 👍

  • 4/5 Dylan L. 6 years ago on Google • 341 reviews
    This was a pretty nice hotel and in a very good location for the price paid. Obviously there was no parking so you were on your own there. The room was nice but a bit small for two people who needed privacy. The internet was pretty good. The room did not have a microwave though it did have a fridge. This hotel is located just a few blocks from the subway so you can get just about anywhere very quickly.

  • 3/5 Jeanne R. 5 years ago on Google • 66 reviews
    If you're looking for a hotel strictly for sleeping, or a quick overnight, this is a good choice. Room wasn't ready by 3:00 for check in, lobby area was constantly getting swept up from all the leaves that blew in when the doors opened. The personnel at the desk upon check in, although friendly and well mannered, tried to overcharge my card. The next shift at the desk called me down so that he could process the refund that wasn't processed earlier. The free breakfast wasn't that appetizing. Not sure I would stay here again.
    1 person found this review helpful 👍

  • 1/5 Shurfa N. 4 years ago on Google • 19 reviews
    I would give zero stars if it was an option! We spent 3 nights at this hotel. The reception itself is dirty, that gave us an unwelcome feeling. The Room was very small though we booked a business suite, shower was covered in mildew and the room was smelly! Bedsheets were not clean at all and on top of all that we had 4 couch pillows to sleep instead of bed pillows and I ended up with a bed bug infection! Because of the condition of the hotel we never tried their breakfast. I will never recommended this hotel to anybody!! The only good thing is the subway is in walking distance. Waste of money!
    1 person found this review helpful 👍

  • 1/5 Léna 2 years ago on Google • 6 reviews
    To avoid !!! Dirty sheets and towels! The person at reception wanted to take a $100 cash deposit from us instead of $60! It smells of cigarettes in the corridors and some rooms too (Be careful when booking a non-smoking room if you don't want the whole room to be permeated with the unpleasant smell) We had a room in the basement, so we understand better the admittedly low price for New York...
    1 person found this review helpful 👍

  • 1/5 Toya The G. 2 years ago on Google
    If I could give negative stars I would. The room was filthy. Walls covers in splashes who knows what. Shower and bed had hair from last guests. Shower curtain was full of mildew, under the bed had never been cleaned. There were cigarette butts, bottles, dirty socks, and more. The mattress cover had different color stains. It was horrible
    1 person found this review helpful 👍

  • 1/5 Edgar M. 4 years ago on Google
    Roaches.
    1 person found this review helpful 👍

  • 4/5 Jerome Johnson I. 4 years ago on Google
    Stayed here on my honeymoon while in New York it was just a quick ride from everything and very good on price wasn't the best quality room but got the job done all the same even though our TV didn't work lol
    1 person found this review helpful 👍

  • 1/5 Bruno V. 4 years ago on Google
    (Translated by Google) Dirty and with bed bugs. They changed the room and the sheets were stained from previous fluids trumpet. It would be close, but obviously here are not our NAS. (Original) Sporco e con le cimici da letto. Ci hanno cambiato stanza e le lenzuola erano macchiate da fluidi di precedente trombata. Sarebbe da chiudere ma evidentemente qui non ci sono i nostri NAS.
    1 person found this review helpful 👍

  • 2/5 Mattie Tim T. 3 years ago on Google
    Unaware that once I arrived on site that cash was the only option. Accommodations are actually lacking, in that rooms are not cleaned, more dirty behind the bed. But, I'm reminded you get what you pay for! Lesson learned! In so many aspects!
    1 person found this review helpful 👍

  • 5/5 Troy H. 6 years ago on Google
    Great service we we're stuck coming in on a red eye and the hotel let us check in early for the 4 nights we were going to be there. I appreciate the manager and allowing us to be able to sleep when we were exhausted from the flight.
    1 person found this review helpful 👍

  • 1/5 Jarrid P. 1 year ago on Google • 145 reviews
    This is simply put the worst hotel ever. Mold, broken door latches, stains, missing smoke detectors. Simply don't stay here.

  • 3/5 Chi K. 4 years ago on Google • 75 reviews
    Check in experience was extremely smooth. Was given the 5th floor room and a strange odour greeted me when I step out of the big elevator. This stench was present throughout my one week stay. Interior was a bit dated but suffice. Coffee maker and fridge were useful. Quite roomy feel especially the granite finished bathroom. Location is excellent with metro lines crisscrossing the area. TV channels were limited though. Bright morning light shines through the big glass window. The room offers a modest wardrobe and iron board.

  • 4/5 Valentin R. 5 years ago on Google • 54 reviews
    My only issue has been the breakfast provided. The earlier you arrive it seems the better. I arrived about 30-40 minutes after it began, by this time the milk was lukewarm, eggs and sausage were cold. Apple juice was fine. Haven't tried the other items yet, but the bananas looked fresh. Check in was simple, no issues, room seems good so far, free wifi.

  • 5/5 Ana F. 5 years ago on Google • 9 reviews
    Nice hostel to stay. It's convenient, close to metro station. Cheaper than hostels in Manhattan. They gave me towels, clean bed sheets. The beds are not comfortable and there should be have power plugs and light for all beds. Lack of hooks in the shower. Overall, you can stay there if you are on a budget

  • 1/5 Colin R. 4 years ago on Google
    Scruffy, unhelpful front desk clerk. Noisy room where I was afraid to touch too many things.

  • 4/5 Doaa Al M. 4 years ago on Google
    (Translated by Google) Very good hotel, cleanliness and good staff (Original) فندق جيد جدا مستوى النظافه جيد العاملين فيه يهتموا ب النزلاء اتمنى ان تكون وجبة الافطار افضل قريب من الخدمات

  • 1/5 Marc A. 4 years ago on Google
    (Translated by Google) Little cleaning and bad service (Original) Poca neteja i servei dolent

  • 5/5 Anastacia S. 4 years ago on Google
    Amazing price for value! Clean, wonderful bathroom, conforntable beds, great views of Manhattan, filling and healthy free breakfast! Ill be staying here whenever Im in NYC. Loved it!!

  • 1/5 javier c. 2 years ago on Google
    Customer service was horrible. There was no amenities at all and I was also asked to wait for a room that was prebooked. I was told to go get my own towels out of the staff closet. There was roaches . the room had clearly not been cleaned i found a receipt in the bed dated August 25 i checked in on the 27. Oh and there was stains all over the room in the most random places

  • 4/5 Marwan A. 4 years ago on Google
    Rooms a little small. Good staff, satisfactory breakfast.

  • 1/5 Lemmuel T. 4 years ago on Google
    Dirty and nasty

  • 2/5 April D. 4 years ago on Google
    You get what you pay for. For the price the rooms were a decent size. The door stuck and there was throw up in the garbage. We had two rooms, one of the rooms didn't have a phone wire and the other room I had to plug the light in. There was no cover for the electrical outlet.

  • 1/5 Sken S. 4 years ago on Google
    Never Again HOMELESS SHELTER

  • 3/5 Bartłomiej C. 4 years ago on Google
    Clean and quiet. Breakfasts not so good.

  • 5/5 Rehan G. 4 years ago on Google
    Very good

  • 4/5 Narayanan B. 4 years ago on Google
    Nice location in the downtown Detroit

  • 3/5 Ronnie H. 3 years ago on Google
    Not bad only for the homeless very bad area

  • 3/5 Lee H. 3 years ago on Google
    Some what a ways from Manhattan by way of train and bus ,but not far to some shopping center in area.

  • 1/5 Natalie M. 3 years ago on Google
    Diabolical place. There are so many fake reviews on here honestly. All the ones about bed bugs, dodgy characters, smoke, smells, slamming doors = all true. We were completed duped into booking this on the basis of the name Ramada but it was unlike any Ramada I'd ever stayed in. Avoid avoid avoid.

  • 1/5 Migdalia J. 4 years ago on Google
    "NASTY" NASTY" NASTY"DO NOT RENT THIS PLACE The bed skirt looks like it's never been changed very dirty and you will see in the photo there is a hole in it. The t.v. is blurry there is a refrigerator that you cant use because it doesn't work, the chair in the room has never been dusted and had a cigarette burned in it. In the bathroom there is no place to put your toiletries. The inside of the draws were very dusty. We had to wait 20 minutes for the elevator and when it did arrived it was full and had no choice to walk down the stairs from the 6th floor. The entrance itself is very dirty. I gave it 1 star because I had no choice it deserves none. I simple went by the name because its reputable hotel chain but I guess the chain has been broken here because this place here in 2 words SIMPLY SUCKS yours truly LMendez & Mjustiniano

  • 1/5 D J. 3 years ago on Google
    Worst hotel in history. Hotel is clearly no longer owned by Ramada. This place only accepts cash...bedding was stained...mold in bathroom...rooms aren’t thoroughly cleaned...this place is a dump

  • 5/5 Neasom Z. 5 years ago on Google
    I’m writing 5 starts because they gave a me a room with a really nice view. That created such a nice vibe.

  • 1/5 Sieda !. 4 years ago on Google
    Horrible place. Rundown and dingy. The hotel says the offer breakfast. That is a joke. The food is nasty. Dont stay here. Spend your money somewhere else.

  • 1/5 BrownSkin J. 4 years ago on Google
    The hotel is located in a not so pleasant area. When pulling up to the hotel, you dont even realise your arriving until you see the actual Ramada sign on the dirty run down building. No parking is available, only on the street, which I basically had to circle the block for about 45 minutes to catch someone leaving to grab their spot. The rooms are really small. I stayed in room 205 which had a leak in the bathroom from both the sink and bathtub. I let front desk know, they said they would look into it while I was out during the day. They also said they would switch my room if it couldn't be fixed. Came back later in the evening to the same issue and they would not change my room. They gave me a bunch of towels to dry the washroom floor, and a card to contact the manager with my issue. I sent the manager an email, which he/she has yet to respond to a week later. I traveled all the way from Toronto, Ontario and I expected a certain standard of quality behind the name Ramada. This by no means is a place I would ever stay at again nor recommend to anyone. This location should be ASHAMED to bare the Ramada name. Save your money by not staying here. Spend it wisely at any other hotel.

  • 1/5 Stasio 3 years ago on Google
    PLACE IS A DUMP!! MAKES THE WESTWAY LOOK LIKE THE FOUR SEASONS..JUST LOOK AT THE PICS AND SEE FOR YOURSELF..

  • 5/5 Christine Lilibeth M. 3 years ago on Google
    Comfortable stay, compliment ary hotel

  • 5/5 Ashley G. 3 years ago on Google
    Awesome

  • 1/5 Emeka O. 3 years ago on Google
    Poor service all the way round... the door latches is bad, sink don't drain fast and internet didn't connect whole time. So didn't worth the money i paid

  • 5/5 Selina B. 3 years ago on Google
    They let me sleep & I was very happy with the phone call services and locations great ! people are weird but friendly so it’s ok . I’ll do it here anyway 🖤🖤💞😘

  • 3/5 J. H. 3 years ago on Google
    Only because its an older place. But I been there more than once and im sorry but i rather the voyage anyday

  • 5/5 Leila P. 4 years ago on Google
    (Translated by Google) I really enjoyed the hotel near the subway which took me to many places easily. The super comfortable room hot water Great service (Original) Disfrute muchísimo el hotel está cerca del metro el cual me llevó a muchos lugares fácilmente. La habitación súper cómoda agua caliente Servicio estupendo

  • 1/5 Amanda E. 3 years ago on Google
    This is literally the most rundown and horrible hotel ever. A bunch of sketchy people, horrible customer service. The rooms were rundown and dirty. I DO NOT RECOMMEND, STAY FAR AWAY. I couldn't even stay the night, I left and booked a different hotel and they charged me anyways and I never got my money back, HORRIBLE.

  • 1/5 Dylan F. 3 years ago on Google
    Eyesore

  • 4/5 SALVADOR R. 3 years ago on Google
    (Translated by Google) Option when you don't want to pay the high prices of Manhatan (Original) Opción cuando no quieres pagar los altos precios de Manhatan

  • 4/5 Lisa R. 3 years ago on Google
    Bed was super comfy

  • 3/5 Nando V. 3 years ago on Google
    (Translated by Google) I stayed at this property for 6 nights in December. The rooms are not very large and the cleaning of the rooms and the maintenance of the structure must certainly be improved. The breakfast is certainly not of a high standard but for those who are satisfied it is also good. The location is most likely the best you can find for this price. (Original) Ho soggiornato in questa struttura per 6 notti nel mese di dicembre. Le stanze non sono molto grandi ed occorre sicuramente migliorare la pulizia delle stanze e la manutenzione della struttura. La prima colazione non è di certo di alto livello ma per chi si accontenta va anche bene. La posizione è molto probabilmente la migliore che si possa trovare a questo prezzo.

  • 1/5 Goddess j. 4 years ago on Google
    If I can put no stars I will first off horrible horrible horrible the place is dirty beyond measure the bed is a rock we had king size with two pillows I asked for extra they had none no vending machine just drinks the heat was broking had to keep turning on n off to get heat ugh the worst

  • 4/5 Sabi B. 4 years ago on Google
    (Translated by Google) Good clean hotel including breakfast and not far from Manhattan. We enjoyed being there. (Original) Gutes sauberes Hotel inkl. Frühstück und das unweit von Manhattan. Wir haben es genossen dort zu sein.

  • 1/5 Jeff C. 4 years ago on Google
    Nasty front desk. Very rude

  • 5/5 Eric L. 4 years ago on Google
    Nice clean place

  • 5/5 jefferson c. 4 years ago on Google
    Amazing place

  • 1/5 David d G. 4 years ago on Google
    They need to fix more thing's there bed or Good and clean... and yes they breakfast its not good , bread & jelly and butter really thats not BREAKFAST

  • 2/5 Ahmad C. 4 years ago on Google
    Very clean and maintained well. However once you leave they do everything in their power to keep your deposit. Alleging damage because of my wife's menstrual cycle hitting during our stay is absolutely absurd and discriminatory. Also too I was harassed one night after coming back from work by staff "just making sure I was a guess" asking my name and room number. The next morning my wife went to breakfast alone(I was still working) she was told by kitchen staff that the manager said that she specifically was not aloud to take any extra food from the breakfast area. Which was for me since I was going to miss breakfast. Corporate did apologize being that it was not normal practice.


Open on Google Maps

Trends



Last updated:

Similar Lodges nearby

New York Marriott Marquis image
1
New York Marriott Marquis
Hotel
Contemporary lodging opposite Times Square, offering a bright revolving restaurant & event space.
4.40 (13.8K reviews)
New York Hilton Midtown image
2
New York Hilton Midtown
Hotel
Polished convention hotel with dining, bars & a fitness center, plus 151,000 sq ft of meeting space.
4.10 (10.2K reviews)
Sheraton New York Times Square Hotel image
3
Sheraton New York Times Square Hotel
Hotel
Genteel quarters in a polished hotel with a modern restaurant, a library bar & a cafe, plus a gym.
4.00 (9.9K reviews)
The New Yorker Hotel image
4
The New Yorker Hotel
Hotel
Relaxed quarters, some with balconies & city views, in a ritzy 1920s hotel offering 3 restaurants.
3.90 (9.8K reviews)
The Manhattan at Times Square Hotel image
5
The Manhattan at Times Square Hotel
Hotel
Polished hotel offering streamlined rooms & suites, plus a marble-clad lobby lounge & a gym.
3.10 (8.2K reviews)
Last updated:
()