3/5 Anika R. 1 year ago on Google
-
The
first
picture
related
to
this
location
is
a
table
service
restaurant
on
the
rooftop
and
they
do
not
allow
you
to
go
up
without
a
reservation
at
any
time.
I
know
not
to
expect
a
large
space
when
it
comes
to
most
hotels
in
NY,
but
this
one's
lobby
was
also
fairly
small
-
there's
really
not
much
space
to
just
hang
out
if
traveling
with
a
group,
besides
in
the
rooms
themselves.
-
The
front
desk
does
not
answer
the
phone
when
you
call
from
offsite
-
I
had
questions
regarding
my
reservation
and
called
twice,
only
to
be
on
hold
with
their
central
customer
service
line
for
40
minutes
each
and
no
luck
speaking
to
anyone
on
site
before
traveling
to
the
location.
That
being
said,
they
do
answer
when
you
call
from
the
room
and
are
responsive.
They
are
also
professional
during
check-in
and
checkout.
-
The
rooms
are
clean
and
quiet,
but
the
bathroom
sinks
in
both
of
the
rooms
we
had
reserved
were
slow
to
drain,
which
makes
me
wonder
how
clean
they
really
were.
-
We
watched
a
member
of
housekeeping
corner
a
woman
leaving
the
fitness
center
for
taking
"too
many
water
bottles",
which
were
free
to
guests,
and
nowhere
did
it
say
that
there
was
a
limit
on
how
many
to
take.
She
had
three
that
she
explained
she
was
taking
back
to
the
folks
in
her
room,
and
for
the
amount
that
they
charge,
I
would
have
taken
four.
(He
made
her
put
them
all
back)
We
proceeded
to
refill
our
reusable
water
bottles
at
the
fountain
in
the
gym
and
were
stared
down
the
entire
time
by
the
same
housekeeping
gentleman.
-
When
we
checked
out,
the
bellman
who
took
our
luggage
was
very
aggressive
in
asking
for
a
tip,
which
we
were
going
to
give
anyways,
but
he
was
also
so
unhappy?
A
little
unsettling
as
were
leaving
our
belongings
in
the
care
of
this
gentleman,
but
the
bellman
we
retrieved
our
things
from
later
that
day
was
very
nice.
Overall,
it's
a
hotel
in
NYC.
A
little
bummed
about
the
quality
of
the
overall
experience
for
our
expected
Hilton
standard,
but
we
did
have
a
clean
and
secure
place
to
sleep.
It
has
been
a
while
since
we've
stayed
with
Hilton
and
I
don't
think
I
will
again
for
a
while.
I
wouldn't
go
back
to
this
location,
especially
when
for
close
to
the
same
price,
there
were
locations
that
seemed
to
offer
more
in
the
area.
The
only
reason
we
booked
this
one
was
for
the
rooftop,
which
like
I
mentioned
above,
we
didn't
even
get
to
use,
since
no
one
in
our
group
drinks.