1/5 Marissabel L. 9 months ago on Google • 17 reviews
Today,
I
had
experienced
the
worst
of
Christ
Hospital.
I
went
in
to
get
a
procedure
done
and
Registration
had
the
wrong
demographics
on
my
account
(address,
phone
number
etc
etc.)
Not
to
mention,
that
I
over
heard
the
next
patient
in
the
next
room
going
through
the
same
situation
with
another
Representative
over
the
same
exact
thing,
which
is
a
serious
red
flag.
Not
putting
in
the
correct
information
on
the
patients
correct
account,
can
cause
numerous
issues.
This
only
tells
me
that
people
are
not
paying
attention
to
detail
and
are
causing
numerous
issues
for
this
hospital
and
patients.
It
was
only
8:15AM
and
the
drama
with
this
hospital
already
began.
Secondly,
once
my
procedure
was
done
at
the
Endoscopy
Recovering
Unit,
I
witnessed
a
RN
by
the
name
of
Elsie
who
was
very
unprofessional
at
communicating
with
another
Nurse
by
giving
her
such
negative
feed
back
and
demanding
for
this
other
nurse
to
stop
attending
to
the
patient
she
was
caring
for
at
that
very
moment,
and
to
quickly
go
and
attend
to
another
patient
which
was
very
unprofessional
and
very
rude.
In
my
opinion....NO
NURSE
SHOULD
DROP
A
PATIENT
AND
STOP
CARING
FOR
THEM
TO
GO
ATTEND
ANOTHER.
YOU
MUST
FINISH
EACH
AND
EVERY
TASK
CAUTIOUSLY
AND
CAREFULLY.
Thank
god
that
the
other
nurse
professionally
cared
for
the
first
patient
correctly
before
she
moved
on
to
the
next
patient.
The
RN
Elsie
was
so
unprofessional
in
front
of
other
patients
and
staffs
by
shouting
and
demanding
for
the
other
nurse
to
basically
drop
the
patient
that
she
was
caring
for
and
go
attend
another
patient
because
she
said
so.
Which
that
was
extremely
unprofessional
coming
from
a
RN
which
she
should
know
better.
However,
The
other
nurse
nicely
told
the
RN
Elsie
in
a
very
low
tone
of
voice
"As
soon
as
I
am
done
with
this
first
patient,
I
will
attend
to
the
other
patient.
Please
give
me
a
minute
because
I
was
with
this
patient
first".
The
RN
Elsie
responded
back
by
saying
"Whatever,
this
patient
needs
to
be
cared
for
first".
The
RN
Elsie
was
so
rude
and
very
unprofessional
and
continued
to
demand
orders
and
shouting;
it
was
horrible.
I
am
sure
that
the
other
nurse
felt
embarrassed
and
out
of
place.
Another
nurse
I
believe
by
the
name
of
Susanne
called
them
both
in
to
the
staff
room
to
simmer
things
down.
That
was
very
horrible;
I
don't
think
that
no
nurse
should
ever
speak
to
another
nurse
in
that
form
of
way.
You
cannot
speak
to
anyone
the
way
you
want.
RESPECT
IS
AND
ALWAYS
SHOULD
BE
THE
MAIN
KEY
which
Ms.
Elsie
didn't
have
at
all
for
anyone
in
that
department;
not
the
staffs
or
patients.
If
a
report
was
or
should
be
needed,
please
take
this
as
an
incident
report
from
a
patient
that
experienced
a
horrible
experience
at
Registration
and
witnessed
this
episode
that
actually
took
place
on
June
11,
2023
between
9:20
AM
to
9:30
AM
in
the
Endoscopy
Recovering
Department.
Maybe
other
patients
will
tell
about
the
horrible
experience
that
they
had
at
the
registration
department
on
to
the
endoscopy
department.
FYI....If
anyone
ever
want
to
see
a
good
soap
opera,
go
to
Christ
Hospital;
its
better
than
General
Hospital.
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