I wish I could give the Emergency room a 0. Today October 12 2022. I took my husband to the ER at 9pm with a really bad Ankle pain and it was also very swollen. The triage nurse was really Nice. But everyone Else is like they didn’t care every time we asked them something. After 4 hours i asked the receptionist how many patients are before my husband she said a lot of people she didn’t want to give me an exact amount so we left. They say it was a very busy day. Security at the door didn’t want to let me in. I literally had to beg him to let me go to the waiting area. This is the first time I had such a bad experience. Those employees are Rude and have an attitude problem and the place is Dirty.

I used to work here two years ago. The hospital’s great and everything. I loved working in my unit and all. I visited two weeks ago, and I observed that volunteer supervisors often mistreat their volunteers. When I was upstairs, Wendy— the supervisor, randomly observed and critiqued a volunteer for sitting around. She told her to be helpful and do something instead of sitting even though there was clearly nothing to do. I then asked the other volunteers who were also there later in the day, and they said she did the same thing to them too not even once but a couple of times. As a mom and a healthcare worker, I am deeply saddened by this. They are ONLY volunteers, they DO NOT work at the hospital. Not only because they are volunteers doesn’t mean that they have to be treated unfairly. The supervisors are no better than these volunteers. Everyone should be treated with respect regardless of age. Wendy and her colleagues should do so much better in handling people. They do not deserve to get paid if they treat volunteers disrespectfully. Let them take a break, and have some compassion towards these kids!

I've never thought I'd see such a horrible hospital. Was in labor and delivery, and I saw about 10 women in labor waiting in the waiting room, most of them were in very active labor, some screaming and crying. Instead of being properly taken care of, they are sitting on chairs or strolling around to ease the pain. The cafeteria food is pretty bad and very expensive for what you get. Most nurses are not responsive, you need to harass them to get what you want.

This shouldn’t be called a hospital it should be called an underdeveloped medical center, Living in the same neighborhood as it I have seen first hand for 20 years how pathetically low the standard of care is and felt a need to tell the world. Me and people I have known and loved have gone to this hospital and been treated incorrectly / given incorrect scripts/ and seen filthy conditions. If you are at all conscious and in an ambulance demand to go to another hospital - if you are conscious and reading this you now know better - go to NYU Langone thank god they moved nearby.

The sad joke about this hospital used to be that it was the hospital people went to die. My understanding is that it has improved somewhat, but it is a dismal place. I had to visit the emergency room with an injury to my hand. I was bleeding all over the floor. The hospital staff ignored me. I sat there for almost an hour. Then they sent me through the standard intake bureaucracy. Finally I saw someone. Nothing by way of triage to assess whether I might need more immediate attention — that despite a trail of blood across the floor.

Brought my 10 day old baby for a blood test. They made us wait 1 90 min in the waiting room and wouldn't let us up because the test was in the system, but not 'released'. Then it took 3 stabs on 2 arms from 3 different technicians to get the needle in. THey took 2 vials of blood from an 8lb baby. Now they lost the sample. INCOMPETENT. And their response is "it happens. it's not a big deal". Stay away from these monkeys

The nurses here have very nasty attitudes. Would not recommend visiting this hospital. Was told by multiple people to go to 3 different locations of the emergency room when my name was called. After the confusion was cleared up and I was in the correct location. I was then ignored for 3 and a half hours. No one came to see me or even acknowledged me for that matter. Everyone that works there seem to have a nasty disposition as if you are bothering them to do their jobs. I would not recommend at all. First and last time visiting that hell hole.

I was seen last night in the emergency room and was happy with my experience until two of your male nurses made fun of me because of my weight. They pointed at me and cracked jokes to the other nurses who also laughed. I was there to get seen not to be treated like a side show freak. I didn't get their names but I can say one of them was bald white man and the other had his hair up in a bun. I was really upset. I think they need a bit of sensitivity training. If I need to go to the hospital again I won't go there.

My mom went to the emergency room at 12:00 pm noon and left the emergency room at 2:00 am the next day. All while just waiting for a CT scan. There was no waiting area for family members. The security guard took all the family members to the street. I will never come to this hospital. It’s dirty, the doctors and nurses are rude, and it’s just awful. I don’t care if it’s busy there is no reason for anyone to be in the hospital for 10+ hours for a CT scan. I’d rather die of pain than to ever come here again.

E.r. was horrible. Staff is non attentive, rude and lack compassion. I came in with breathing issues to the e.r. and was ignored after I was admitted. I was here for 6 hours and spoken to once by a doctor and once by a nurse. When i asked for help 3 people sent me to 3 different stations cause non of them could help me. Or seem to be bothered. Sick people left and right and everyone is ignored. Please retrain your staff.

This review is 5 years in the making. I have been so deeply traumatized by my birthing experience that I was unable to fully formulate it into words until this moment. I came to Methodist as a patient due to their affiliation with my then OB-GYN. I should have known that I was not going to have a great experience when I ended up there after severe dehydration in my 9 month of pregnancy and they refused to give any details about my condition until my them husband left the room. He was the father of my child and the doctor refused to speak until he left! Shameful. Fast forward to my actual delivery date on January 6th, 2015- I labored at home for 21 hrs specifically to avoid any suggestions of a Caesaerian. I waddled into the birthing room at 41 weeks and 6 days and NINE CM DILATED!!! Lavonne Beckwith who was the midwife assigned to me immediately began to verbally abuse my husband and I by telling us that she did not care to see our birth plan and that if we didn't want to comply with the rules of the hospital then we should have opted for a home birth. She repeatedly asked him to stand behind me and get out of the way as "this wasn't about him." I was too far advanced in my labor to have any pain medication (which was also a decision that I had previously made) however, she did nothing to soothe my stress, pain or anxiety. Instead, she verbally assaulted me by yelling that I needed to open my legs wider and stop screaming because she couldn't "work like this". What work was she doing?! She also continuously threatened me with a C section by asking me if I wanted to go to the OR. She was rude, nasty and unpleasant. When I escorted to my room, I was left to my own devices as a new mother where I was rarely checked on. Hours after having given birth, I struggled to use the restroom on my on and bled on the floor. The blood stayed in bathroom well into that afternoon before I had to request that it was cleaned up.I was shocked by this treatment as I had previously heard wonderful things about this facility. Methodist is a disgrace and I would not recommend it to anyone that I love or hate. Shame on you.

The first part is about my experience in the waiting room only. That part is 1 star. The actual service I received when I was finally brought back to the emergency department 4 hours later was superb and 5 stars, so I averaged it. Part 1: I was sent here by Urgent Care for emergent care and I've been sitting in a hallway for hours without a single name having been called. The woman who was checking me in, loudly declared that she will never work another midnight shift again in the midst of scanning my id in. Someone else said that tonight was their final night working here. None of the patients waiting are wearing masks. If I do have a blood clot, I am pretty sure I'm not supposed to be sitting upright in a chair all night. If you need immediate emergency treatment with any sense of time urgency, this is not the place to go, unless maybe you arrive by ambulance. Part 2: Once I was finally brought to the Emergency Department, my experience turned around completely. The doctors were friendly, knowledgeable, attentive, thorough, and most importantly, FAST. They had me scanned by ultrasound for a blood clot and released once it was negative within 90 minutes. Everyone in the back was friendly and working extremely hard, and honestly they deserve 5 stars. Hopefully my experience will help someone.

This facility is short staffed and it's a big problem. Doctors are simply not available to patients when needed to report problems. The doctors that are covering nighttime shift do not respond when paged... During the day staff doesn't have enough time for every patient and are constantly rushed from one patient to another... Nurses and some techs have attitude and if you call for a supervisor - Sylvie is "surprised" that the covering MD for the night didn't show up for 2 nights in a row! Horrible. Inpatient unit is horrible as well. Techs only do your vital signs and won't let you have enough rest to heal or leave you alone even if you still need help and it's complex of issues. Pharmacy doesn't carry sufficient variety of meds and it takes some staff members to go extra mile to get you what you need. This is actually appreciated greatly - those people who help. There are volunteers in here. Some are great others are not as good.

My brother died last week from sepsis-associated cardiac arrest as a result of multiple severe wound infections (pressure ulcers/ bedsores) that he developed while hospitalized. Before he died, our cries fell on def ears. This is not the first time, my first born went into fetal distress and I almost lost my first born eleven years ago because of prolonged induced labor and delivery during an arrested labor. In addition to prolonging labor and delivery, they brought on the contractions too strong, too fast which in turn affected my sons oxygen and heart rate. My son has dealt with complications since. This hospital now finished the job with my brother and we have endured substantial trauma. I would not recommend this hospital, zero stars if possible. Please go elsewhere, consider looking into another hospital that is not overcapacity, listens to patients and families, takes prompt action and provider exceptional quality healthcare as well as continuity of care as I believe that this is not something you will find here. Goodluck!

I’m confused by all the negative reviews. This is a hospital, not a PCP office or a personal office. I have nothing but positive things to say. I’ve been seeing Dr Rafii for a few years now and I love the care he’s been providing. I also just saw a GYN for the first time here recently and she was patient, listened to my concerns and was great. Once again, this is a hospital, so you must go with the understanding that you’re not the only person here for an appointment. Also the wait times aren’t that long. I always go on time and get seen within a half an hour. Even the nurses here are nice. For the people who don’t like waiting; get a private doctor. Simple.

The beginning of my experience was as great as any trip to the hospital can be. I went to the ER due to debilitating pain in my legs and lower back and they saw me not even five minutes after I arrived. The doctors then set me up with pain meds and an IV. My trip took a turn after I was given a smaller dose of pain meds to see how I would feel and if it would be enough. It wasn’t. I took a short nap (the first bit of actual sleep I’ve had in 3 days due to the pain). During that time I was discharged without knowing. I woke up still in pain and asked the nurse if the doctor can give me the other half of my dose of pain medication just to hear her say that I have been discharged and she’ll ask the doctor. About half an hour later after asking my sister to call any nurse because I was in pain. They then sent in another nurse that took out my IV and took my blood pressure and said that I was good to go. But I was not good to go. I was still in pain. I stayed laying down to gather my strength to make the trek out the hospital when a security guard came in to usher me and my sister out. Upon noticing that it was difficult for me to move he offered to get me a wheel chair and wheel me out. Despite the kindness of the security guard my overall exit and brush off by the hospital rubbed me the wrong way especially since I went there seeking assistance and help for my pain.

Terrible service. My baby born here. They didn't have seperate room available at the time and i can't stay with my wife who lost too much blood and can't take care of the baby. They wont take the baby to nursery to fee and change, which leaves me to care for the baby, because mother and baby have covid. They told me to leave around 8pm i said who will feed the baby my wife can't even sit up to fee the baby and picking up and changing is whole new problem. Nurse told me if i don't leave they'll call security and kick me out. I called several doctors who work at the hospital one of them spoke to nurse manager and got us the room. What is wrong with people, are you really that dumb? Where is the care for your patient? Your policies are wrong change them or close the hospital, let someone else lead the policies. I will never go back there again.

AMAZING HOSPITAL. I came to the ER with severe abdominal pain. Sure, it took a couple hours to be seen by someone, but it seems many of the negative reviews are complaining about the wait and I do think those people may need to gain some perspective because these nurses and doctors are BUSY. They see/treat/operate on so many patients, all day and night. Once I got my result back that my appendix had ruptured, the doctor herself came to explain everything to me quite late at night, and they admitted me immediately. I have to say, EVERY. SINGLE. NURSE. (around 10 of them total) I interacted with was compassionate, genuinely caring, patient, and kind, all in addition to being super experienced and competent. I was pretty freaked out and scared, and they made sure I knew what was happening every step of the way. Even the gentleman who took my CT scan sensed I was scared and made little small talk with me to ease my anxiety. I felt so supported throughout my entire four day stay. These people genuinely wanted me to feel better. My last day the nurse gave me step by step instructions on how to change my gauze, gave me a bag full of gauze and sent me off WITH A HUG. These nurses are true heroes, and if something happened to any of my loved ones, I would want them to come here.

Cringe hospital!! Irresponsible staff and people. My god!! Long waits when the hospital is very empty!! I was in so much pain!! The staff was saying rude things!! I threatened to sue them but I left and took the IV off of me at 2 AM and went to North Shore Hospital where the staff were helpful and they made me super comfortable as an adult.

The dostors are great, but some of the receptionists can be very rude when trying to schedual an appointment. They are very sassy and short tempered. Especially the men, they could stand a training in proffesional etiquette and ethical professionalism. I attempted to make an appointment, the man spoke as if he doesn't like his job. He has me on speaker asking personal information, which doesn't protect my confidentiality. HIPAA!!! I asked his to take me off speaker and he huffed and puffed about that. This is not the first rude encounter with this man. He had no patience nor did he address me in a friendly or professional manner. Then when I asked to speak to a supervisor who can better help me, he got an attitude muttering insults. I was on hold over 15 minutes so I called on another line and got a nice young lady who helped me. When he came back on the phone to bring in the supervisor, I no longer needed the assistance to make the appointment, now am reporting his rude behavior and the man gets on the phone yelling over me and his supervisor then calling me a liar. The first time i didnt report him and brushed it off as him having a bad day. This sime i reportes it. The supervisor was trying to calm him and he continued yelling. Then he says I'm gonna disconnect and sarcastically says have a good day to me. The supervisor then says all calls are recorded, I will look into it. I hope she actually looks into it, but he showed exactly how he speaks to patient's when he began yelling and talking over the both of us. Worst experience I have ever had in this hospital and I have been going here over 4 years.

I had a wonderful experience here at Methodist hospital delivered my 1st born child here there were no complications and the treatment was very pleasant. I felt that all my needs were met by the doctors and nurses throughout my whole pregnancy this hospital 🏥 welcomed me with courtesy and open arms. I never had a long wait or went unnoticed or ignored. EVRYONE was so friendly and informative. I delivered my son successfully and safely in December 2019 right before we all even took the pandemic 😷 serious most of us had no clue. I can say I’m forever grateful for the nurses and doctors 🥼 that helped me deliver my baby that day! They were very accommodating and also informed me of everything going on every step of the way!!! I felt very safe and secure knowing my baby was in the room with me the whole time they made sure I was good enough to go home didn’t feel rushed out or anything at all. My son came out healthy and happy by the grace of God and these professional 👩‍⚕️ 👨‍⚕️ I will def recommend to anyone to go here for your needs they offered classes and everything to me I’ve never felt so comfortable and relaxed. It was a breeze giving birth knowing that the docs and nurses were transparent and very informing and friendly!!! Anyone asking Id give it a 10/10 experience!

My 80 year old father went to the emergency room at the Park Slope NY Presbyterian Hospital yesterday and had the worst experience. First of all, he just tested covid positive. He let them know when he arrived and they did not segregate him from the rest of the waiting room. Secondly, he went there because he was having severe gastric pain. He arrived at 1 pm and was seen around 6 pm - and this is NOT what I’m complaining about as I understand that covid cases are really high right now and they were busy. However when the doctor finally saw him he was diagnosed with possible diverticulitis and a test was ordered. He waited in his shared ER room until right before midnight, when a nurse finally came in and told him “he had to get out by midnight.” And she promptly kicked him out. A sick, 80 year old man, and no one made sure he knew how to get home or anything!! To me this is reprehensible. He luckily did know how to get home and was ok but he’s vowed never to go back and I would suggest no one else do so either!

Terrible experience. NOT safe for trans or non binary patients. I was constantly misgendered and given nasty looks by staff. Security was extremely rude to my partner and I. I waited five hours just to be given cough medicine and antacids that did literally nothing. Nobody bothered to listen to my lungs or give me a nebulizer. Had my partner not been their advocating on my behalf it may have been far worse. I refuse to pay the bill. If anything I should probably sue but I don't have the time or money for that. Do better!

This hospital ER is beyond dirty and very unsanitary. I don’t know why everywhere you look there’s blood and dust and one person working in this big ER at night very hard by himself cleaning up after the majority of the nurse staff and ER staff . I notice staffed constantly throwing everything on the floor as if that floor was the garbage for the cleaning staff to clean up behind them back to back not go mention I been there for about ten hours in pain dealing with poor communication and watch staff as if they’re at vacation at work living there best life’s wacthing movies shows on the phone and using all the sheets for patients and pillows and leaving them everywhere . There’s very few nurses dealing with multiple patients and it’s ridiculous because nobody is really getting the attention and care that they need everybody seems overworked the few that are and the ones who are relaxing ln the job are very inconsiderate. And lazy. There are calls bells going off everywhere and nursing staff walking by ignoring patients as if they are deaf and blind . Somthing has to be done because This isn’t my 1st visit here Experiencing this.it’s very sad

Very poor of excuse hospital . Watch a mentally disable man fall out of bed and 4 nurses passed by didnt even attempt to help the man up. My mom has been in the er for almost 24 hrs with no food and very little to drink . No one works with a sense of care or urgency!!! oh and one more thing , I think its very inhumane to kick out visitors in the er who are there with their loved ones.

This is literally the worst medical institution I've ever been to. Every person there is rude and unhelpful (although if you can actually get in to see a doctor, one or two of them are ok). The people at the front desk default to completely rude and mean, regardless of how nice folks who come in are. Calling into the office, I have been put on hold forever, just so that they could get out of answering my question. I was set to have a follow up call with a doctor via some FaceTime-like app, and I had to talk to 3 different people to get it set up, and then when it was time for the virtual appointment, the doctor didn't even show up. I waited for 45 minutes past the appointment time, but he never showed up, and then I was never contacted to make up the virtual appointment where I was supposed to get results. Every time I visit it take 2-3 times as long as it is supposed to. Their follow through is horrendous, and they truly don't care if you get the information or healthcare results that you are seeking when you come in. Do everything you can to avoid visiting this hospital.

Took more than 4 hrs for my mother to see a doctor with a major issue. I believe these hospitals purposely take their time to milk out the insurance.

2 hours for discharge paper. Ok great management

go in today for a stress test for my niece and they tell her she is not able to have a child with her in the waiting area and sent us downstairs. there are no signs saying this and what if she is unable to have someone watch her child? she is 2 days from delivery. this is not a family friendly hospital at all. so far in the past two months. my other daughter was in the emergency room coughing and having chest pains for over 3 hours without being seen. they were rude and unprofessional. I also work in a hospital and have never heard of such treatment. I am not sure what happened to the hospital of years ago with my mom's treatment as well as having my own child here.

Dont know how good hospital is but I know Nurse D FRANCIS obgyn clinic TERRIBLE W TERRIBLE ATTITUDE. Karen manager very nice and helpful. Office at 7400 18th ave another bad experience UNHELPFUL OFFICE and RECP GIOVANNA,,,NO. Go somewhere else dont SUBJECT yourself to these people or places you will be very upset

My granddad had a stroke and they made him wait 10 hours with no update or test. Horrible hospital. Edit: i take it back. The worst part is the ER. If you survive admission, the rest of the hospital seems nice.

Horrible service!! 3 hours to took collect urine & they lost taken of 4 bottle blood from patient.after lost blood they took another 4 bottle blood again that waste another 2 hours. There is also no nurse available.doctor took blood & put iv .he doesn't have experience in putting iv he put weird side of the hand that's hurt patient severly. Doctor attitude also rude. In never come back again!!!

Worst emergency room ever its unbelievable how they can leave you on the chair for 7 hours with a crazy pain i went there I couldn’t even stay in the chair they said wait the nurse will call which never happened i ask them 3 times whats going on they just scream at me i left and went to another emergency also that night i saw a kid he came with bleeding in his head he waited there for more than 1 hour i cant belive how disgusting and rude people are there the nurse came and screamed at me you have to wait its better to die than to go there

My best friend spent a month at this hospital, and while there were individuals who seemed to care what happened to him, by and large he was neglected and ignored. My five calls to Patient Advocates went unanswered. More often than not there was no live person on the other end of the line and I had to leave a voicemail. Which was never returned. He was pushed out to rehab while still very sick, had received three blood transfusions, had internal bleeding. He died one day later. It is too late for him but I will never forget. This hospital is the worst. If you have any other option, any at all, take it.

Worst hospital experience to date. We’ve been here before and it’s changed for the worse. All waiting areas are closed off because visitors/visiting hours are suspended. Suspended, why? It’s not height of pandemic or even first wave of COVID. Extremely rude staff, beginning with guards who did a itsy bitsy tiny favor by letting visitors stand in hallway and then let them use chapel to wait for a few hours. Then, all visitors were kicked to the curb to wait outside. After a few arguments and begging to see patient in ER in distress, and who was bleeding nonstop without being seen over 2 hours they let me see patient as a COURTESY for 5 minutes. Forget about doctors who are super duper busy and don’t think that active and continuous bleeding is an issue unless it’s bleeding profusely. So, yeah, you can just bleed out right there in ER. The only thing that saved this experience from being absolutely horrendous were very caring and affectionate nursing staff. They went above and beyond for patient comfort, but it wasn’t enough for an overall experience.

My Grandmother was recommended/admitted to this hospital based upon a referral from her kidney specialist. While the nursing staff is attentive and supportive, the Admin staff (meaning social/case workers) are all over the place. My Grandmother is currently undergoing dialysis and still weak, but they keep pushing to discharge her. There seems to have been three or four different social workers since she's been at the hospital. They provide, or blurt out rather, a bunch of information and then disappear leaving you dazed and confused. I wish the Admin staff was more attentive and professional with assistance...or at the very least, spoke to each other so patient information is coordinated and concise when information is relayed to family members. *update - Thankfully over the weekend, we are working with a social worker (Melissa Bryant) that is assisting with my Grandmother's after-care.

Worse services ever! I’ve been admitted since oct 8 because of heart race increase in my sleep. Department is short staffed and overwhelmed and have walked off their shift. You will be left there looking for answers from a doctor and won’t get it any!! I’ve been looking for help from my doctor and I was told they would come and did not. Meanwhile it’s now 12:27am. I only spoke to my doctor once during the day time. Otherwise I had no help and the nurses attitude stinks. When I had questions the nurse seemed short patient and blew me off saying a doctor would come and no one did. Next step is a news report because your just milking my insurance.

On August 17, 2023 at 11:15pm I arrived at NYP Brooklyn location because my wife had abdominal pain and vomiting, due to pain she was rolling on the waiting room floor and kept vomiting for two and half hours the staff did not care. I spoke to nurse and registration person 4 times asking her for the bed so the doctor could give medicine but no one cared. Instead the nurse was telling me that you are allowed to sit in emergency room for 8 hours according to some chart which she could not find. She further said she cannot give time frame because she does not know herself. I told her she could have doctor come see her and give medicine do at least the pain is gone. But I did not see any cooperation from any staff member at NYP. I was extremely disappointed the treatment I received at NYP Brooklyn located 506 6th Street, Brooklyn, 11215. Shame on you for not been able to get straight answers from staff. Instead I left the hospital and arrived at NYU in Manhattan and they took care my wife with in 15 minutes and gave her bed and medication. Never going to NYP ever again.

I went to Methodist Hospital for the first time in twenty-plus years last week and it was a mistake. The last time I was there was in the early aughts. I sat in the ER while a blood infection spread up my arm and had a grey shirt ruined from the bloody puss spilled on me. I swore I would never go back. I should have listened to myself. It deserves a one-star review, but at least I saw a doctor and a nurse found a vein on the first try. I have a bit of a complicated health history and the reason I was there was a little complicated. I figured that since Methodist has merged with NYP, one would get around the same quality of care at a satellite facility, as they would at Columbia or Cornell, but wow, was I wrong. Prior to my waking nightmare at Methodist, I’ve been to the ER with gastrointestinal issues/pancolitis 5 times since February of this year, been hospitalized 3 times since then for the same reason, have long COVID, had COVID at least 6 times since February of 2020, have had 4 cervical spinal surgeries since 2016, and a myomectomy in 2021. I take a lot of medication, am a long-term pain management patient, and have a complicated health history. After being in the ER waiting room for more than two hours (I know hospital ERs are busy, but we were pretty much the only people in the waiting room), while puking up deep intestinal bile, they finally called my name while I was in the bathroom. Instead of waiting for me to come out (less than a minute), they took someone in front of me, who could only say she just didn't feel well. When I was seen, I had to explain to the triage nurse (who was also the security guard) what pancolitis was while she Googled it. Once I taken back, the only reason I was seen by a Dr and given antinausea and pain medication is because my partner went to the desk every five minutes for almost an hour before I was seen. Once he went home, they ignored me. Methodist is a jail hospital (obviously, people who have been arrested deserve to be treated for their medical ailments). There were at least 3 people handcuffed to their beds. Most of the other patients screamed and cried about abuse, when nurses and/or Drs tried to touch them. Each bed had an aide. Their only job was to watch each bed and the patient in it. They were not allowed to get up or liaise with nurses or Drs on behalf of the patients in their assigned beds. Once the vomiting stopped, I demanded to be allowed to leave as they weren't treating me. Security wouldn't let me leave without an okay from the nurses station. I without going into too many details, I think I've painted enough of a picture describing why Methodist is horrible. I'm giving it 2 stars as I have very difficult veins. The nurse in the Methodist ER was able to find a vein on the first try. You can see below that the hospital is trying to look like they're on top of complaints. I sent a complaint to that email on 8/23 and have yet to receive a response. Don't treat patients like prisoners, treat patients with their at-home medicine, if possible, or something comparable (I was told to go home and get my medicine, while vomiting green intestinal fluid, BUT, I wasn't allowed to leave without permission), pay attention to patients (even if they don't have a white man to advocate for them), don't leave patients to languish in the ER, and don't try to save face with an email address.

I used to have so much respect for this hospital and there are still some individual heroes and really good people here. But as a system it's a terrible hospital where doctors come check you at 5am while you're asleep for 5 minutes. Have any questions? Better get them out then tho I've learned the doctors will ignore you if one of the students they've brought along for the ride have something. You're lucky the doc even looked at you. ER? Oh that's a joke. My nurse didn't check on me for her entire shift and when I complained she told me that was normal. They lost my friggin shoes and didn't care. When I left the hospital and followed up with the doctor they told me he was on vacation for the next two months. My appendix burst! Guess I should just wait? Please Methodist do better. Brooklyn deserves better and right now as a hospital system you are playing yourself. The actual good doctors and nurses there deserve better. At this time I wouldn't recommend anyone go here. This hospital is terrible.

I was born in Methodist and today was the worse experience ever! Came here with stomach pains that turned out to be gallstones. I was placed in a bed in the hallway of the emergency department and was met with, complaining nurses that were rude and in front of patients saying who they will and will not help. Also, there were some sketchy patients that weren’t being monitored and I instantly felt unsafe. I have been here from 4:50am to now (8:55pm) and am still here. No communication at all. They just leave you here and the minute you ask a nurse for something, they instantly get defensive and tell you you’re not their patient. I am so disappointed as I have always gotten great service here and today was a total nightmare!

My mom got involved in car accident the ambulance took her there. Very bad experience. All personal act as they don’t love what they do. My mother and I waited for 3 hrs just then a nurse came and checked pressure then after 2 more hours I went to see when the doctor is going to check my mom they say you have to wait another 30 min to 1 hr but my mom was the next one. And it was not that busy . We got there at 2 am and left around 8 am. The nurses and doctors were sitting just chatting . We couldn’t take anymore and left the place. PS: All bad reviews comments are true.

This hospital still sucks, so do most of the doctors. Of course, healthcare in the US is one of the worst in the world, but this hospital and its doctors are doing their best to uphold that reputation.

Very disrespectful and dishonest staff. Avoid at all costs. Most of the "positive" reviews are from the staff. Oh did I mention that they're extremely money hungry? Visits last hours with staff sitting around doing nothing simply to charge the insurance companies. And they get mad when called out on it because their fragile egos can't handle the truth. That is what we call big business. Bring back staff that ACTUALLY care about patients.

The ER iS a joke! Avoid At all cost !!

The MD in the ER was dismissive.

I swear alot of these new nurses are horrible. All they do is sit around and gossip. Men and women. Talk about the patients, and talk amongst themselves while ppl are here in pain a suffering. I came in for asthma. They sent me straight to the back. I sat there for 40 minutes before anyone came to me. And I had to say something for them to come to me. Instead of giving me a treatment they gave me an asthma pump. Smh I have asthma pumps at home. Alot of these ER nurses need to be fired or moved to a area where their not dealing with ppl. This hospitals ER has become so sad. Someone needs to step in and fix this before they have a lawsuit. I've been coming here since a Child, I see the major decline in service. Didn't wanna give this bad review, but it had to be said. Doubt anything will change anyway.

This is my go to hospital, your emergency room experience is horrible, if your either a pediatric or adult patient, wait times will be extremely long no matter what. I recently had my baby and my experience was positive from beginning to end. So for giving birth they are extremely professional, caring and responsible, everything from the doctors to the maternity nurses. Hence the 4 stars 😊

I have been going to this hospital for 30 years. It has declined in the worst way! I took my mom there tonight and not one doctor said anything to her in 5 hours. The nurse took her blood and that was it! While we were there seven ppl walked out and complained that they had not received care. One woman waited twelve hours for care. We had to keep asking nurses when someone was going to examine my mom just to have any communication. My mom was the eight person to walk out without receiving care! I've never seen anything like this. We will officially be going to NYU from now on. Shame on you NYP! If you're looking for emergency care for your or a family member please DO NOT I REPEAT DO NOT GO TO New York Presbyterians Brooklyn!

If you go here you will leave feeling exactly the way you came in sick and you will get a bill before you even feel better don’t ever come here if they can’t treat something simple imagine something setious

Nice environment and pretty clean.

Labor and delivery on the forth floor . Professional، patient, considerate , and thoughtful. The nurses pay attention to fine details . The pediatrician who spoke to my daughter about her fears of Vitamin K shot, compromised and provided her with vitamin K drops. If I can give them 10 stars I would. This hospital is the best

Came here today for knee replacement surgery. The care I received from every single person I’ve met here has been absolutely top shelf. I’ve seen some of the negative reviews and to be honest I was a bit worried about coming here. Wow I was worried for nothing. They check up on me constantly. And when I push the call button they come almost immediately. Most of the bad reviews I’ve seen were regarding the emergency room. If you need to go to an emergency room you’re almost always going to have a bad experience. There are life and death decisions being made and people with life and death issues. There will almost always be things that go on that are questionable. But the care I received at this hospital is the best I’ve ever experienced in my life. Also the place is very clean. If you have surgery scheduled here, do not be worried. You will be in great hands.

Shame on you Methodist! Discharged me after 24/hrs of labor after I told them my son could not breath .. ended up taking him to brookdayle the very next day and he’s been in icu ever since , finnally being discharged after 7days ! Worst labor btw the lady did not know how to use a epidural I felt like I gave natural birth it did nothing to me and yes I had 3 other ones before so I can say THE WORST EXPERIENCE! Shame on you almost had a lawsuit coming your way

I am currently at the Medical Pavilion where bloodwork is taken. I am shocked, disappointed, and disturbed by the blatant disregard of face mask/covering of staff waiting to punch into work. I even asked a staff (wearing scrubs) in a calm and kind manner to please follow through with the face mask/covering rule, and was dismissed. The guard sat by doing nothing. Please DO BETTER. You are a hospital, and should be held to the most extreme of standards. You are falling so short. It could be some bad apples; however, they really leave a lasting impression.

Badly short staffed. Very few patients on my floor - most of the 40 rooms are empty. But still haven’t see a doctor in 3 hours. The billing people are roaming around though. Well past disappointed. Also, not very clean.

My wife delivered in the hospital, worst service ever. Only nasty people here! M

Delivered a baby here and all of the doctors and nurses were top notch if you have medical problems this is a good place to give birth the doctors listen to your need and monitor you very close to ensure you and your baby are safe which is the most important thing!!

I was in their cardiac unit twice. On BUCKLEY 5. They have the BEST DOCTORS AND NURSE'S on that unit. I had a heartbeat of 160 to 180 beats per minute. Dr. Reddy and Dr. Haq are phenomenal. The staff was professional knowledgeable courteous and friendly. The nurse's have a lot of caring loving and professionalism. Very knowledgeable courteous and patience. GOD BLESS ALL OF YOU FOR THE HOSPITALIZATIONS TO MY SURGERY,

I was admitted to NYPBM hospital August 2nd from a stroke. I arrived to emergency about 11-45 am or so and waited anxiously till I received a room and bed at 1:45 the next morning. I thought the wait for a bed was quite long, but what can you expect in an emergency triage full of people. I was admitted to room 8047b-notrh where I was lovingly cared for by a host of doctors, nurses(R N nurse Abina Stein being extra exceptional)and the support staffs. My Kudos goes out to all nurses and nurse techs. After spending some days in the medical unit I was transferred to the Acute Occupational/ Physical Therapy Unit where i spent 10 days. Again the treatment was exceptional. This time I was in room 8007a-southThe staff was great, the doctors caring, the nurses and technicians wonderful, the O.T. and P. T. trainers I had were super men and women. BTW, the food and service was good in both places I would highly recommend this hospital

Horrible experience. They just try to get rid of you, telling that everything is fine without performing any tests. Doctor literally told me that he doesn’t know what with me but it does not worth doing tests. Total neglect. He refused to call supervisor, and simply discharged me. With the sever allergy reaction all over face and body and no shot or any prescription (told him that my pills did not work). Called patient relations person and the only option to see another doctor was to check in again, I ended up getting appropriate help in 7.5 hours from original arrival.

Ok so normally my family comes to this hospital. We have had previous good experience. But this time I am to come for a scheduled surgery. And no one seemed to be on the same page. But Everyone seemed to be trying to help until I encountered this one RUDE lady on the 1st floor building 515. Marlyn Givens (Administrative services )does not need to be working here at all. She is the ABSOLUTE WORST. Not only to me but was dismissive with other patients too. She has no patience. She does not speak to you professionally. She does not explain what you should do. She just says have a seat. She will change your whole mood from coming in early in the morning. She does not wanna answer questions. Her only concern is do you have an appt. IF SHE STAYS AT THIS HOSPITAL SHE NEEDS EXTENSIVE TRAINING ON HOW TO DEAL WITH THE PUBLIC. A gentleman at the same desk helped me and went to assist with getting me checked in and a few others. I would like to send a email mail to the board about her.

Came in with bad food poisoning. Took them maybe 5 hours to talk to me / examine me. Ignored my distress. There was one good doctor, rushed off his feet. A million nurses, none of whom seemed to care if I lived or died and who repeatedly said they'd do something or tell the doctor something and then sat right back down with their friends. Awful experience.

Long time it was good hospital but now No The service is bad the dr and nurses not all of them some of them they so rude if you feel tired don't work stay home no respect for people they treat them like sheep I don’t care if you tired or no when some body want to be a dr and he swear he has to respect his job and they are very racist with patient black or muslims.

The staff . The night staff got my mother s wheel stolen now no one at this hospital cannt fi d the chair. We have called the person they gave us to contact. Her mail box has not been set up. I spoke to the answering recording machine of the heàd of patients relations. ßtill have notgotton back answered. Thìs hospital might have chance its name. But is still the same I'll respond able place ,. If something happens to my mother we are sueing methods hospital?

Just left ER and I must say the members of staff are one of a kind. Not just the nurses and doctors, everyone! I must admit that towards the end of my time in the ER, I became annoyed because I was tired and felt like I waited forever for lab work. However the staff recognized I was growing impatient and remained compassionate and PROFESSIONAL! I mean granted that’s their job but they get tired too. I’ve never ever been to any ER where the ENTIRE staff is 10/10. Thank you to all of the staff that helped me and other people every single day with a smile.

Worst experience of my life, my partner would have been dead if it counted on seeing a doctor here. Was in the emergency room for 4 hours and didn’t even meet a nurse. I walked up to the desk to ask for an update and the amount of people that just looked at me and kept walking away was just disrespectful. You’re better off going to a zoo.

I’ll start by saying I have a happy and healthy baby. Most of the nurses were amazing. My delivery was amazing. However - I would call nurse bell and would take 1/2 hour before someone could come see me bc they were busy. Not sure if that’s normal or not. Doc would say I’ll be back in an hour to give u more cytotec and then 3 hours pass and I have to ask where he is and more meds. My epidural was put in wrong and didn’t work for approx 8 hours of just me screaming. I had the dr take it out and redo it and within a minute I was fast asleep. I just think the hospital needs to budget for some more maintenance next year. Tv didn’t work. Huge chunks on paint missing everywhere and mold growing on the walls in pre delivery as I’m having my cervix checked. It looked like a clock was on the wall and mold grew behind it and they left clock off the wall. Just not a clean looking hospital. Not sure if I will have baby #2 here. Maybe it’s the same in other hospitals ? Who knows.

What kind of training is provided to the customer service reps that answer the phones? I was transferred 4 times and eventually hung up on when trying to locate a patient. Not only are the agents NOT LISTENING, they have ZERO empathy and NO patience to try and help you. Before you finish a sentence, they will put you on hold. Please train your staff to at least sound like they care about their jobs or the people they claim to help.

I was born in this dog mess dungeon we're suppose to call a Hospital. My girl was admitted into this hospital for 2 weeks high on morphine until we decided to take her to Mt. Sinai in the city where she was helped & cared for the 1st night she got admitted. Methodist didn't help at all & was only making the situation worst. Mt. Sinai detected the problem & reversed it instantly. Methodist is definitely one of the worst hospitals in Brooklyn, NY.

Horrible night staff, high lack of Transgender competency. No respect for documentation that is provided by TGNC people for medical services to be under preferred name.

One of the worse hospital service ever, personal is miserable, unfriendly, please don't waste your time and your healthcare money in places that don't deserve it.

We’ve had 3 experiences at this outdated hospital: 1. ER visit in 2019 took 11 hours for what should’ve been a quick assessment. 2. Delivered a baby in 2020 when the hospital had a legionella outbreak which meant there was NO RUNNING WATER for the duration of our stay (4 days) 3. Most recently in aug 2021 had another baby, where there was a COCKROACH in the labor and delivery room. When we alerted the staff, they nodded knowingly and told us that the building is old and they have a cockroach problem and that they sometimes FALL FROM THE CEILING. This place is a disgrace and I will travel to manhattan before I ever set foot in that hospital again.

Following a relatively small accident (surgery on the nose following a fall), I was admitted very quickly at emergency, then got quick surgery with patches applied with great care. I was a little bit anxious to keep scar afterwards, but thanks to perfect patches, everything is now as it nothing happened. Thanks for great service, attention and post surgery follow-up.

I had to go to the emergency room on a Saturday morning due to a fall on the ice resulting in a head wound. My daughter and I chose this hospital because of its location near my apartment. From start to finish, I was treated kindly and competently. The reasons for each aspect of my treatment - including a CT scan - were explained to me. I felt confident that I was in good hands. I recommend this emergency room without reservation. And having found this facility, I now use their doctors/specialists, the labs, the clinics. This is a wonderful hospital.

I been living in NYC for over 10 years. Got sick a number of times, went to the emergency room and never got through to see a doctor this fast yet. This week. As a walk in patient with a terrible cold and allergies, I visited the E.R @ this hospital and the services I received by NP Jennifer Palacios and team in the ADULT e.r room was highly appreciated.. I spent approximately TWENTY MINUTES in total. Thank-you for your service.

I was born here in 1964 and I'm still alive, so I guess they did a pretty good job.

Extremely poor patient care and outdated pandemic guidelines. Front desk staff are clueless about current CDC guidelines. In addition, patients are unaware that a single person is only allow to visit for the duration of their hospital visit; visitor must be on a list. We drove 2.5hrs with my wife to visit her sister but were not allowed to go in (they blamed COVID rules). Totally unacceptable how they are not following current CDC guidelines and they lack basic knowledge on their own in-house policies!

I really would like to thank Eunji Lee and Gaby Chan ! These women gave us the best experience we could’ve asked for . Some people treat you like a number but these women have big hearts and go out there way too make sure you a taken care of. These women are blessings and this hospital is lucky to have such great women working at their facility. I hope this gets recognized and they are rewarded for their great work . Thanks again !!! ❤️❤️❤️❤️

Do they care for patient, you bet they don't. They need money. Took my father for stomach pain. Turns out he has glablader stones or swelling relating to that. Dr. came in and told us he needs some meds and will be fine. He will be discharged in a bit. Few minutes later a short person in suit and tie walks in, looks at his chart and says he needs surgery, i said no we were just told my the dr. that he will be discharged soon, he asked who, i gave him dr's name he calls the doctor, pulls him aside, talks to him and that dr. comes back and says to me he does need surgery. I said you just told me he didn't. Long story short the suit and tie guy is very aggressive and tells me i guarantee you tomorrow you will be here in life and death emergency if you don't et the surgery today. We agreed to surgery, however when they moved us to surgery floor they realized my dad's taking blood pressure meds and blood thiner. They told us to follow up with his cardiologist and come back 3 days after he stops his meds. We left and went to his PCP and his cardio showed them med records from this hosp, both agreed he doesn't need the surgery. It's almost 5 years now he never had that pain never needed the surgery so far. What was all that about? How can i trust such a high held respected position of a doctor ever again? Going to a doctor is the last thing i want to do now. I do not trust them, especially this hospital. Suit and tie guy must be the administrator. This hospital used to be good, but since Presbyterian took over, it all went down hill from there.

My first time visiting this ER and I was so impressed. I came in with my 9.5 year old complaining about stomach pain; the staff from the point of checkin till I was able to take her home (because nothing serious found) were highly professional, courteous, organized, attentive and kind. Dr Taimur Ahmad, MD saw us and he was an absolute delight and so easy going. He was thorough and thoughtful and with my whiny and loud kid he was patient. Thank you for providing me with a peace of mind✨✨✨

I highly recommend this hospital. I have been coming to this hospital since April of 2023 with my loved one for psychiatric care, the staff is beyond caring and understanding. My loved one never has to wait long due to his mental illness, I can’t imagine going to another hospital for my loved one’s mental health care. This is by far one of the best hospitals in Brooklyn, NY, Thank you for serving the community of Brooklyn!

NewYork-Presbyterian Brooklyn Methodist Hospital how sad that this hospital after so many improvements has still a long way to go For all that's it's worth two examples of the many things I as a patient in the er observed. The first was standing in front of the admitting register desk and being ignored I did not expect her to jump hoops to assist me but a simple I will be with you shortly goes a long way. The other issue I had was with the ekg tech using out right profanity that I could hear from outside where I was sitting to have my ekg taken it did not stop when I entered the room she was still fussing and using profanity about her workload I am no prude but I found her behavior very unprofessional in all fairness she did apologize afterward.New York Methodist you can do better.

Have my wife,taking care,since 8/7/2020emergency room performance was great, by 1 am wife was taken to assigned room,she is a diabetic person,but,room services for her was down,nothing to eat,no,breakfast,no lunch,she waited,n waited,the hospital.have change,no more the same quality of care.

Cannot believe some of the bad reviews here on this hospital ... I had both of my children at this hospital one in 1968 and the other in 1970 and I had excellent care from start to finish.. I travelled from Long Island to this hospital to have my second child in 1970 because my ObGYN was at this hospital and I worshipped him.. I have only good things to say about this hospital..

Here for corona scare, everyone is very nice, kind and patient. Surprised at the great attitude given the amount of patients they must have to be seeing right now. Thank you.

Best doctors and staff.

Outstanding, staff is very careing and they reach to there patients in the best way they can. They take care of theirs patients like they are family.

It's a great hospital I've been bringing my kids there since they were babies now they're teenagers

The men and women of this hospital work extremely hard. The nurses, doctors, techs etc They need more support and credit for what they do.

My son felt out with stroller on the tile floor and was bleeding with his head. He had hole in his head. I called 911 and they derived me to Brookdale Hospital. Because they do not give my baby any water since 45 minutes, everything was so slowly while my baby is still bleeding. I decided to take a lyft and drive to New York - Presbyterian Brooklyn Methodist Hospital. The best choice what I ever did. The nurses and doctors are very nice, professional. They gave my 17 months old a apple juice and cookies in a few minutes. I told a doctor he was not eat today a lot and he be won’t vomit because his stomach is empty.

They are more caring and professional than any other hospitals in Brooklyn.

My father is there now. He is a difficult patient with dementia, and they have been nothing but kind. Staff is all friendly and polite, except one slightly stern. Doctors come when requested and everyone so far has been very good in my opinion. They all seem to work as a team. So far so good. In the ER, my father was confused and cursing them out every time they touched him. They remained professional. The ER doctors went out of their way to help and keep a calm atmosphere. The staff choose to give birth there. Post covid everyone seemed tired and a little shell shocked, but polite. There is a nursing shortage. Many nurses and doctors refuse to get vaccinated so there is no vaccination requirement to visit. Some of the nurses are straight out of training and on the job for just months so they aren't jaded. I'll keep you posted. I hope discharge goes as promised.

Please help me understand how a hospital discharge a patient back into an unsafe environment. Still waiting for a call back from the Administration. Unacceptable!

If there were a hundred stars, I think I would give a hundred, five to NYP, and ninety-five to the nurse Nidya. This morning at 8 o'clock, I have a heart surgery. Nidya was taking good care of me before and after the surgery. She knew my English was not good enough and she tried her best to chat with me in Mandarin. During these hours, she came to see me couple times even I have nothing to ask. She is really humour and nice person. She knew my wound was so painful, but she still keep patient to hlep me move when it was time for me to move. She is the most beautiful nurse I've ever met in the hospital (yes, she's wearing a mask but I still thinking like this). The rest of the doctors and nurses are also very good. I like everyone here. I am very happy to meet such a warm-hearted group of people here. Of course, it would be better if I meet them in the other good place (just not in hospital please)

this hospital and it’s staff will kill you. i went in to the ER at 2am with a high fever and non stop vomiting and diarrhea that bad been going on for 8+ days. I had recently got back from a trip to pakistan and felt that i had some sort of stomach bug or parasite. they admitted me, gave me morphine and IV liquids, and did some blood tests. my white blood cell count was at 15000 which is high, so they told me i had a bacterial gut infection. they said there was NO treatment for it and i needed to “ride it out.” they had me eat a banana, see if i could hold it down for 20 mins (lol) and then discharged me. in the car ride back home, i started throwing up again and when i got home, started having bad diarrhea. it didn’t stop and got much much worst. i eventually went to citymd the next day cause it was so bad - they immediately suggested a stool sample which came back positive for C. diff - a highly contagious bacterial infection that requires antibiotic treatment asap. i saw a gastro specialist the next day who was “shocked” they discharged me without doing a stool sample and with the high white blood cell count. he said he would never recommend going here and suggested NYU ER. these doctors are not competent, do not care, and will kill you.

Do not go to this hospital especially the emergency room I went for abdominal pain and leg pain and they just gave weak pain medication then I’m reading the visit summary and dr zeina hasan put down that they performed a lab test with my urine which was false they never gave me any lab test she just brushed me off and got me out quick. So I called the emergency room and the receptionist transferred me to dr zeina because I wanted to know why Is it noted that you collected urine and you didn’t. When I asked her she just said how did you get this number and I told her I was transferred then she said the urine was for a pregnancy test I asked her how when I never gave urine then she said oh I’m going to look in the computer and contact you later which was bull

I've had several experiences in the ER, but yesterday was exceptional...from check-in, the tech, the nurses, doctors and surgeon. Within 15 minutes of my arrival, I had blood work done and was immediately taken care of. Everything went so smoothly and quickly. Everyone was so compassionate and attentive...terrific team of professionals. Thank you to everyone that took such great care of me! A big shout out to Rose, the best nurse I've ever had!

Unfortunately have had to visit the er a few times recently. Have had great experiences with the er docs I’ve seen recently! Dr Mundy I admit I was wary of at first, but I want to shout him out since I have seen him twice now. Very thoughtful and patient, and truly cares. Three times now I’ve had nasty interactions with a Nurse in the ER named Jennifer Palacios. I was waiting for an ekg and she kicked me out of my room. I had to stand in the hallway and wait. She’s also done my triage before, and was incredibly rude, wasn’t wearing a mask, and rolled her eyes and sighed at my responses to her questions. Not a great way to treat someone coming into the er in excruciating pain! She’s also done my discharge once, and was incredibly rude and dismissive of my concerns, suggesting I need to lose weight. No thanks! In a previous trip to the er for mental health issues, back in 2020, the attending er dr lied to a social worker and everyone else in the er saying I had threatened to kill myself if they discharged me. This is not true, as I have never been suicidal. However it was his word against mine, and he had me involuntarily committed. Because it was involuntary, I was there 6 days before I was able to get the heck out. If you need help, please do go, but beware—you need to have a witness to what you’re saying, or they’ll do whatever they want.

Very intense care. Both doctors and nurses took their time explaining every procedure and the process that should be expected. A physical therapist came in and she was the happiest, kindest and uplifting person you could ever ask for. Even the hospital chaplain came by to say hello and ask if anything was needed. An overall great experience as hospital experiences go.

I'm starting to think Maimonides ER is better. Yes, you're there longer, but at least they have nurses check on you. My grandmother with diabetes and high blood pressure waited 5 hours to see a doctor. No nurses or anyone before then. Methodist ER looks all nice and organized but I didn't feel any sense of urgency or care from the staff.

If I can give zero star I would I went to the Emergency room on 10/5/23 and looking from the outside it is ridiculous the way they treat the patients. The doctors are great. I was in bed 16 and a patient asked a nurse a question the nurse answered but kept going say all type of things that was not necessary so the patient told her ok no need to say all that, that nurse responded and say well don't and me now question then. This is so unacceptable I regret going there and will not go back there. When the patients curse they answer back the patients. We have to still stay on a professional level even if they curse us. Please go elsewhere for help

Such a shame that the health of citizens is minimized to co payments and long wait times. Many doctors seem so disconnected from serving. Emergency room has the vibe of a homeless shelter, with many ill New Yorkers hoping someone, a doctor or nurse, with a little heart, to look their way. And the arrogance of the doctors, with their God complex and fragile egos. One doctor asked me, behind her computer, if my daughter was pregnant. Repeatedly and loudly. I had to inform the DOCTOR about my child’s privacy rights. I was asked this in front of several patients, doctors and random staff. The focus on their upcoming paycheck is evident. To whom much is given, much is expected. Also, the bathroom was smelly and had no tissue. I will bring all my concerns to City Council. Who are these unprofessional people posing as doctors. What is going on.? This is truly telling. Shame on New York Presbyterian Methodist Hospital. Nurse Jessica was very attentive and she salvaged some of my ill feelings towards this place. She was great.

Be careful. I was in the emergency room back in September, where security had stolen my money out of my pocket in my pants. Basically they did this after I had put on a hospital gown and my clothes were taken away. I didn't see who did it or when but it is quite apparent that it was one of them. I found out my money was missing days after being admitted to a psychiatric hospital. Recently I called security and some id.iot with an Indian accent told me that I have to speak to my nurse and then hung up. Also being in the ER was a poor experience in and of itself. As far as cleanliness (some male nurse helped me put on the gown, having it drag onto the nasty toilet bowl), communication from staff etc.

The worst, if you need a wheel chair don’t even think about getting one where you park your car in valet. Completely disorganized, valet SUCKS here

I was sent to New York Presbyterian Methodist Hospital from my general doctor because of high blood pressure. They triage me pretty quickly, and there was some weight in the emergency room, but I felt once I was able to be fully admitted, and given a bed that I was seen. The attending assesses me properly, and the nurses and general staff moved very quickly to make sure that I was taking care of. I would recommend someone go there.

Longtime waiting,the root cause is the nurse-patient ratio,I had been told by their doctor there is shortage of nurses on the evening.but the hospital never seems like want to address this problem,and tell the patient to wait several hours for a bleeding injuries,the infection is occurring in these hours already,and the patient is suffering from these hours,horrible

I've been here before and they took good care of me. Would recommend. Now I'm in Ditmas Park Nursing and Rehab which is the best option for nursing homes.

Clean,service is A1,food is great and they constantly check on their patients to make sure they are good.

I came I here when I was very sick with the covid 19 virus, they saved my life and got me to a point where I was able to be discharged from the hospital and the sent me to Ditmas Park rehab to get my back on my feet and back home. I will never forget all the care I got from the doctors to the nurses and everyone who came to safe my life. may God bless you all for what you do

I do NOTTT recommend coming here. Things took way longer than necessary and no one seemed to give a clear answer on anything. It’s been 10 hours and counting. This was an extremely mentally exhausting experience and I absolutely would never come back here for any sort of emergency and advise you to consider other centers.

I admitted my father with an heart condition yesterday and we were very impressed by the care, friendliness everyone at the hospital showed towards us during our greatest need. Since I’m diabetic and did not have access to food while waiting for service in the ER, they gave me a free boxed sandwich with drinks. The hospital is very clean and the staff seems organized. The doctors and nurses were very professional. We are confident that my father would be getting the best care possible. He had 2 heart procedures at this hospital before and this is his third time. This would be my go to hospital in the future for my entire family. I think this is the best hospital in Brooklyn. My family is very grateful to all the staff at this hospital.

Everyone is very kind

This place deserves 4 stars, it has some issues, but in general everything nice and clean, very helpful staff. Can't say about whole Hospital, my review is only about baby delivering )

I like this hospital I gave birth to my son the nurses and doctors make sure you was okay and I had 2 surgeries done and they still attend to you if you have any problems.The only thing I don’t like is when the nurses turn on the light to give me a shot they leave the light on and I have to get up in pain and all to turn it off but other wise it’s a good hospital I recommend to anyone.

I was in the emergency room and treated superb by Dr. Merit Milad.She was so professional and caring.I’ve never encountered a Doctor Who really loves what she does.She really listens to her patients ,was very attentive and patient.Great hospital to go to.We need more doctors like her who are actually there to help the patients.Thank you for your help. I recommend this hospital.

Very competent professional team!

Good customer service. Prompt attention upon arrival.

Went in yesterday because I’ve been having the worst headache of my life for about a week, was treated by a nurse named Natalie in the emergency room. She took such good care of me I left feeling so much better!

Not bad, enough RN and PCA to work. Dr, RN, PCA, transporter all very nice. Security is a bit rude.

If you have to be in the ER be prepared because some of the African American/islands nurses are very unprofessional and have attitude problems. I pressed the emergency bottom of my room because a machine won’t stop beeping loudly and a few minutes later a couple of nurses opened the door and one of them just yelled from the door “what’s the problem”. Very unprofessional.

My sons dad had to go there for lung cancer the staff is so friendly and understanding very atient easy to talk to and they explain everything

Very nice hospital! stuff very friendly, best doctors. I've been in this hospital a lot! I like everything.

Great staff,great service! I have been coming to this hospital sends 2005 and so happy with their Service. My daughter was born at this hospital too. And all my family come here too . I just want to say Thank you to everyone 🙏

The adult ER is always insanely full and they’ll keep you waiting in lobby for a while even though it’s an emergency. However, the pediatric ER and unit is beyond amazing. The most compassionate nurses and doctors I’ve seen who really handle children with such kindness and support families through hardship.

Came here two weeks ago due to having constant panic attacks and nausea, the doctor I seen had no bedside manners . I told him I can’t speak due to dental implants and he still preferred I speak rather then my husband . I cried and told him I felt as if I was gonna die also on the verge of throwing up and he still made me sit among other patients .. I ended up throwing up where I was sitting and no one came to check on me .. apparently my husband was suppose to play the role of a doctor. Told the doctor since he can’t help me I’ll like to leave . He handed me my discharge papers in less then two minutes .. in my previous experience it had taken over 30 minutes to get discharged but somehow doctor Mathew was able to discharge me in a blink of a eye . I will never recommend this place

Went here a few yrs ago when I had a bad cut on my leg. The staff made me comfortable and not so nervous, I’ll go back when I have an emergency like that.

Clean and efficient. No significant wait!!

I have two reviews up here because I guess it depends on the time you go to this hospital. My second time going was around noon and the experience was so much better! The nurses were friendly and the doctor was knowledgeable. Thank you so much for taking care of me!

I’ve been a patient at NYP for quite a while and the service from my doctor & nurses was outstanding. I brought my mother who lives in another state on an emergency basis on July 8th between 8am - 2pm in the er. The intake and vita department did a good job. However, when we were brought to the Emerency treatment area I witness a different level of staff and service. This rating would have been 5 stars BUT the FEMALE AIDS who I believe where there HELP patient are a JOKE‼️ For the 6 hours while in their presents, at least 4 aids sat around just about nothing, 80% of their the time was sitting around conversing with one another, one their phones, eating food out of food cart which was for the patients. One of the aid YELLD at a patient who had some mental issues but obviously needed physical help and another patient needed help to the bathroom. She didn’t want to get up and walk 50 feet to help the patient (as if she had her hands full with other patients) There was another patient who had bladder issue and she was yelling at her as why she keeps going to the BR… WOW!! What gives her the right or privilege to speak to another person in that manner???? #nypresbyterianbrooklyn #weillcornellmedical #columbiahospital Are outstanding institution and I cannot believe you would allow this type of service or behavior in YOUR Hospital… On the positive side the Team of Doctors/Attendees, student doctors and cardiovascular surgeon and 3rd floor recovery team showed the most outstanding respect to me and my family. They gave us our options and what to expect. Thank You 🙏🏼❣️

I came here a few years back after a very scary neurological incident. The nurses here were so kind to me. I was nervous going into a CT scan and one of the extremely sweet nurses held my hand while I cried and reassured me everything would be ok. It meant so much to me, being alone in that situation, to have that support. Thank you nurse whoever you were. All in all, a good experience here, even though I did see a roach in the bathroom :/ That's NYC for you.

I delivered my 5th child via c-section about two weeks ago, I'm no novice when it comes to Gyn/OB, sonography, labor and delivery departments, etc and I can tell you all of the basics about cleanliness, security, professionalism, and what not but I'd like to share my experience. I have never been to a hospital and through it's networks where everyone is so kind and gentle with me. Not only are they kind they listened and acted immediately to get me the care I needed, addressing issues a previous hospital failed to address during a previous pregnancy in 2019. I wasn't ignored, rushed out, over drugged, or overwhelmed. Every person that entered my room, whether it was a doctor, nurse, cna, or lactation specialist and in every outpatient clinic taught me something with each visit. This is the true definition of a teaching hospital. If you're looking for a peaceful experience and not to be treated like an experiment you will not be disappointed here.

terrible place, go literally anywhere else. they didn't help patients who were screaming for help, puking on the ground (it took them half an hour to clean it up), and didn't even see some people at all who were there for hours. they would walk right past people crying and asking for help without even looking at them -- kinda soulless. they also screamed at several patients. I was there for a total of 11 hours and was mostly refused any help or any answers to my questions. I was having a simple breathing problem causing me chest pain and, instead of giving me a basic breathing treatment, they gave me $8000 worth of other tests to pay for (none of them helped and they discharged me with a "I don't know"). two different doctors couldn't identify a breathing condition I had already told them I was diagnosed with since I was a child. they're pretty incompetent here and appear to really dislike/not care for their patients at all. EDIT: they just billed me more for the same October appointment, and deliberately billed me under the wrong billing codes!!! this place is terrible, seriously go somewhere else!

This hospital is the worst. I took my patient to the ER for a minor cut due to the fact he's on blood thinners. They put him on a bet took his Vitals and told him someone will see him soon. He waites for 2hours Noone saw him. I ask at the nurses station whats his status? The nurse pointed to a male nurse I went to the male nurse and ask what and if my parents will be seen? He said to me Mr Hayes has to be seen by a provider. I ask.Please explain to me what's a provider? He said A DOCTOR.With an attitude. I ask how holgwill that be? He said I don't know. I askwhat if the Dr don't come till midnight He said don't have time to waste.

My mom stayed recently at the hospital and she had the utmost care. The staff worked as a team from the attending physicians, to the residents, the nurses, the cafeteria staff, the cleaning crew and my mother's specialists. Thank you and may GOD Bless you all.

I am giving 5 stars for the first time. I've been here before, and the staff was ok. However, this time around the nurses were extremely nice, and caring. I even got two follow-ups calls one later on in the day, and one a couple of days later from one of the ER nurses Laura Gabster. Thank you, for taking care of my little one.

We delivered our baby here and it was a wonderful overall experience (despite a couple of hiccups). Wonderful, caring doctors and staff. Working in the medical field is challenging and I admire those who dedicate their lives to it. Nice facilities. Thank you!

I had a small surgery here today. All the nurses and doctors I met were great. Especially the nurse Ivana Dekic who worked at the recovery room. She is super friendly and helpful. I been to other hospitals before. For some nurses, nursing is a job that get paid. But Nurse Ivana, I truly feel she has passion and she does care about her patients.

If it’s possible to give no stars I would. After and ablation my husband came back to ER for pain. His Electrophysiologist came by to explain their concerns regarding the pain, that’s where our care ended. As I write this we’re about to be have been here for 9 HOURS! I never have heard of anything like this. I don’t know what happened in the last 6 months but this place is a zoo. The evening physicians NEVER came to check in, or even update us one what was going on. I had to be the one to follow up and make sure my husband was taking his maintenance heart meds because NO NO bothered. I have tears in my eyes because within the last 48 hrs we’ve been in and out of this hospital with an invasive surgery and the hope to some relief. Being told there could be a blood clot and just sitting here feels like we’re being held hostage. Please get it together!

I’m in the ER for 3 hours and 45 min !!!!And I go to ask the receptionist on how long will it take for me to be seen, she goes and say sorry I don’t know with an attitude, then I go and ask the nurse and she does not give me an update on when will I be seen!!!!! I’m in extreme pain!!!! And I’ve been waiting here for close to 4 hours for them to bring me in and see me. And I thought this hospital was better then most Brooklyn hospitals but I was wrong! might is well go to a different hospital!!!!

No patient should have to experience poor customer service and unsanitary conditions! Stay away from this hospital until there is evidence that shows that all staff have been retrained. Unacceptable.

First same person forgot to schedule me for both tests MRI and MRA as was in referral. Then when I did MRA she scheduled me for today 7 am. I called yesterday to confirm taxi and person rescheduled me from 7am to 9am for today. Taxi bring me at your location at 8am. Same person who put me initially for 7am start to argue with me that she never did, they do not have even such a time 7am for appointment, and why I came so early because my MRI for 9.45!? Her attitude and lies make me very upset. I left. Very unprofessional and rude!

Waited for like 5 hrs and when I went to ask when mom will see a doctor for a possible broken finger doctor said we not sure we give priority to the ones who are very ill.mind you my mom blood pressure was high do to her waiting to be seen. I asked how long wait he said I don't know the longest wait time someone waited was 5 hrs. I'm like no way and left. They need to seriously get there act together it crazy.

Thank you, Brooklyn Methodist Hospital! Experience Exceptional Care at Brooklyn Methodist! Hi there, I just wanted to take a moment to share my appreciation for the extraordinary care I received at Brooklyn Methodist Hospital. From the moment I walked in, the staff were ever so caring and put my needs first. It was a truly remarkable experience. I will definitely be recommending the Brookyln Methodist to everyone I know! Thanks again, [Your Name] Bonus subject lines 1. 🤗 Incredible Care at Brooklyn Methodist Hospital 🤗 2. 🙌 Amazing Experience at Brooklyn Methodist Hospital 🙌 3. 💖 A Heartfelt Thank You to Brooklyn Methodist Hospital 💖

My wife and I had a very good experience at Methodist for a planned C-section last April. The doctors and nurses were all amazing and we felt very well cared for. Room was nice. Lactation team was especially helpful!

It was super fast , I brought my niece into the emergency room because she hurt her arm and she is about to get an X-ray done . I checked myself in also they did a electrocardiography for me and we got here at 5 pm

I’m a 65 year old Woman with asthma. Sent me in for an EKG first.Went there 7pm because I had trouble breathing. Got an EKG and then waited 3 hours for a treatment. I literally had to call doctors as they walked by to have a nasty reply, I’m not your doctor. I informed this snotty doctor I had been waiting 3 hrs and he replied there are people waiting 6 hrs and I replied, really are they having trouble breathing. 40 minutes later a nurse came in to give me 50mg of prednisone while dropping 20 mg on the floor. Got my first Albuterol treatment. While waiting for my 20 mg of prednisone found out this nurse took an hour break. See him in the hall and remind him of my meds. 20 minutes later get my 20 mg. Was there until 5am! Told the doctor still feel short of breathe and he angrily replied your vitals are fine. His reply, you’re short of breathe because you’re thinking about. Basically telling a Woman, it’s all in your head. AVOID THIS ER AND DR.JEFFREY TORRISI. A nurse name Jeffrey was a total professional and very caring.

I don’t know where they find such incompetent people to work here. My father passed away in 2019 and this hospital is sending my family bills for an ER visit that happened recently. Clearly his identity was stolen and the idiots at the registrar didn’t pick up on it. That’s a YOU problem, not ours. No one in my family has even been in this hospital. We sent a death certificate and spoke to numerous people but clearly they all have mental shortcomings because still, months and months later, we get bills. At this point it’s harassment. So for this, I don’t recommend anyone go here for care because of they can pick up fraud, god knows what kind of illnesses they can’t diagnose.

Bill fraud: overcharged for non-performed service Brooklyn location/ Women’s Imaging: I went in for 2 gynecology examinations; the woman who performed the service was ok as well as the space which was clean. The surprise came afterwards; the hospital was in-network and I pay a good insurance, but nevertheless I got a bill of 860$ (for the facility and for the in-hospital doctor who reviewed my results). I called numerous times the hospital to find out why the charged me 3 services, while I had performed 2 and ensured me that it was part of the process and I wasn’t overcharged. I called my insurance to triple check and they told me they had refused to pay for one service as it was charged 2 times. Bottom line: the hospital charged 1 service double time and then tried to convince me that it was legit. I call that fraud. Please DO ask for an itemized bill and DO confirm that the examination you took, corresponds with the bill you are sent.

Had my surgery 👏👏👏Dr. Gorlelicks team is awesome they made me feel protected, understood and safe, but Dr. Chan could be an excellent doctor if she would just take the time to listen to her patients and staff THE Nurses ARE awesome I named some that captured my ❤️ANGIE my angel 😇 Francesca my fighter 🥊 Jo my sweetheart 💕Shelly-Ann my new gamer friend (she doesn’t game)🤣😂My physical therapist Alexandria 🏋️‍♀️and Ms. Monique wasn’t my immediate nurse but she was always there when I needed anything. There is more than I can count tbh. THANK YOU FOR MY LITTLE RED TOTE Victory 💕Mrs. Jordan head of nurses LOVE YOU❤️💕If I was to say anything needs improvement would be definitely cleaning staff, and help with washing/cleaning patients that really can’t move around allot. Also visiting hours need to be reinforced by hospital staff, understanding the point of giving time to families but it removes the responsibility of the care for the patient and it’s disrespectful to roommates. My discharge today I’m excited to go home😁👍🏽

If i can give them a zero i would. I gave birth here 3 years ago and the treatment was disgusting ; i was told my doctor is catching up on sleep when i told them i was ready to push then the students that were delivering my baby was taking too long to get her out mind you when i got her out they almost left a bloodclot in me . Yeah never will i ever go back there worst experience for a 1st time mother like myself

I want to preface this by saying this is my first one star review. I came to the pediatric ER at the NewYork-Presbyterian Brooklyn Methodist Hospital last month. I’m 20 years old and the rest of the patients at the time were children or infants. I felt incredibly dismissed and embarrassed by the staff, and overstimulated by the environment and had panic attacks throughout my entire stay (which they would not give me my prescribed medication for). I was given an IV and was told a nurse would come check on me in 45 minutes and the door to my room was closed. Nobody came to check on me for almost 2 hours and I was given no call button. Finally when someone came back, my anxiety was at an all time high from feeling trapped and not being taken seriously. The doctor proceeded to perform a pelvic exam (the first I’ve ever had) while I sobbed and hyperventilated. I acknowledge and understand that the nurses and doctors must’ve been overwhelmed and exhausted but I still feel violated and mistreated. From now on I’m just gonna bite the bullet and go uptown to Columbia every time I need treatment since the staff there treats their patients with respect and understanding.

I just left here my daughter injured her ankle and Dr. Andiye who is now a Pediatric Doctor was excellent, explained everything and also taught her how to walk in crutches. Emily NP was extremely excellent and treated us well, and even wheeled her out of the hospital 🏥. I gave birth to my daughter here in 2009 and received excellent treatment as well

I've had a lot of experience with hospitals due to chronic illness. This is by far the worst place I've ever been to. If you are a black woman and/or LGBTQ+ person, I highly recommend that you try to get to either Tisch or Weill Cornell (not any of the Presbyterians) Hospital in the city where you will be treated with kindness and dignity. I went in for cardiac-related issues and long Covid, upon admittance they tested me for drugs, not once, not twice, but THREE times. Even though tests were clear. Apparently a black woman with severe fatigue and disability must just be seeking drugs. Half the staff seemed to have serious difficulty with what to call my wife (they called her my friend as if it was the '80s). The male doctors were especially arrogant, egotistical, and dismissive. I was talked over and ignored. My bed area only had a half a curtain and no one was willing to fix it. I had zero privacy. I'm bedbound so was forced to go to the bathroom and be bathed with the guests of my neighbor walking by and seeing me naked. It was humiliating. A nurse also lied about an incident to cover up her mistake and it was strangely put on my discharge papers as if purposefully trying to paint me in a negative light. When my wife tried to dispute it, the supposed "patient advocate" basically laughed and was like "if the doctor doesn't call you back, then oh well." Their lies are now a part of my medical record and there's absolutely no recourse. I've never experienced anything like this anywhere else. Horrible.

If I could give this place 0 stars I would. Do not go to this hospital, especially the ER. A woman literally called me in the back along with 5 or 6 other people and then told me to go to bed 6. She did not accompany me or show where it was, I had to find it on my own. Once I found bed 6, I sat there for an hour an no one ever came to see me or talk to me or anything. I left and went to NYU Langone. Stellar service.

I love this hospital, yet last night was disappointing. I totally get the ER procedure, to take care of those with more pain. Yet there needs to be a procedure to get ALL patients in and out. There should be at least 1 designated Doctor for those that are not experiencing as much pain, to get them in and out to make room for others. We waited over 5 hours, for a cat scan that took 5 minutes and results that came in 10 minutes. Let me add that they administered a percocet pill, Tylenol and a pill for vomiting, to my mom without even asking how her pain was, which she stated was a 1 on the pain scale when asked during triage. 3 doctors came to the room to perform the same test, which included them asking my mom to watch their finger with her eyes, it was just so unorganized. Not to mention that a gentleman came in the room as we were about to exit to take out an IV that my mom never had in. They need to have a better system in place for the checks and balance of the quality of care as a whole. There was a nurse that was amazing, she continued to check on us and even provided us with beverages and a snack because she saw how long we were there for. Because of her and the fact that everyone from the doctors to the receptions were respectful, pleasant and nice I gave them 2 stars but the system needs to be checked. There were also so many nurses and staff just sitting around or on their phones.

experienced an allergic reaction – my face swelled, and I struggled to breathe. Despite seeking assistance, the receptionist only took my insurance without inquiring about my condition. I waited an hour, facing breathing difficulties, with no one checking on me. The nurses appeared indifferent, even laughing. When I asked about seeing the a doctor , the nurses were rude, making me wait while they chatted. The emergency room failed to provide immediate care, leaving me feeling neglected and unsupported. I ultimately requested the receptionist to remove my name, and she complied without empathy."

Please don't waste your time go here I was going here for the same problem for over a year and they did not even take the time out not ance to find out what wrong with you they only go to work to get a pay check this place is the worst place to go to for your health provider. They so lazy they would not even give you a scan to save your life the only thing they know to do is to give you pills that don't do anything to the problem sickness that you actually go their for like I said they only go to work for a paycheck. Please find somewhere else that actually care for your health and go to. Because this place don't do anything for you google should allow us to leave zero star.