You can NEVER EVER reach them to make an appointment. No one ever picks up the phone!

This place needs to shut down honestly. The reviews speak for itself, avoid this place at all costs. They don't have anybody answering the phone to make appointments when it says they are open. Even if i were to get connected to a person i know that my appointment would be in about 4 to 6 months. Mind you all this trouble to be seen by a learning student. The real doctor doesnt even really see you. AVOID AVOID AVOID

I have called different times of the day and different weeks and literally no one person answers the phone. I use to love this place but there's no answering machine or call back feature and absolutely NO ONE picks up the phone. I wonder if people ven work here? If so can I get hired to do absolutely nothing and get paid? I mean how busy can they be? There's no connection on the portal to make an appointment. Why how can we bring this to someone attention? This is ridiculous!

Run! Don’t come here. I took off on a weekday from work to get my tooth extracted. Appointment for 10am. I arrived and checked in 9:55am. I waited in the dentist chair fOr a while and went to sleep with the little bib on waiting on the dentist. At 10:55am a women come up to me and ask if I’m ok then proceed to tell me. Unfortunately the 2 surgeons that are here are busy with another case n I can’t be seen today. Mind you it was the same lady who scheduled my dentist appointment who suggested I come on a weekday in the morning and I will definitely be seen. Please save your time. This place is very unprofessional and I know they will charge my insurance and act like I was seen. RUN!!!! This place is terrible.

No one EVER answers the phone. Forcing me to see a private dentist as per the advice of one of the dentist. A terrible way to do business. They look down upon you. The older gentleman who oversees the work was a very professional dentist and he should leave there. Terrible experience after waiting six weeks for an appointment. If I only knew…….👎😠

This is Horrible. They can NEVER pick up their phone to explain your situation or even to schedule an appointment and they DO NOT pay your pharmacy to get your medication. The way they conduct their business is literally unacceptable…

Yes, it is true. You do wait for a long while before you actually see someone. But the reason I love coming here is because each of my appointments the person i was seeing sat with me and went over EVERYTHING and thoroughly answered ALL my questions. They mad sure that coming to the dentist is something you do not put off all while coming off generously. How many dentists can you say do that?

I called around 4pm twice and NO ONE ANSWERED THE PHONE!!!!!!!! I AM CONSIDERING CHANGING MY DENTIST IF THEY DO NOT GET BACK TO ME!!!!!!!!!!!!!

Making an appointment there and waiting inside the hospital is already dreadful and a long process but what really blew me off was the attending doctor that we saw. Dr Kashani was very rude and unprofessional. My dad saw him at the Queens Hospital and he has horrible bedside manners. He doesn't even introduce himself nor was polite. He definitely looked like he didn't want to be there. He didnt even look at my dad nor myself when asking questions. He was sitting on his chair like he was in his living room. I am not sure why a doctor that doesnt even want to help a patient comes to work at a community hospital. The hospital should not hire doctors like this. It's a shame.

Very bad service, rude employee and try every ways to rubber you. Charged over thousands to insurance company and $100 copay to me for a simple X-ray! This never happened to me in my whole life! Be careful!!!

Disorganized, inconsistent service. No privacy when you are with the dentist.

Idk why this place such a low rate but amazing team. They take walk ins as well but you just have to go little earlier. You do wait on line for a bit but once you get inside there is different atmosphere. Many dental offices refused to do extraction for my #18 tooth due to my insurance plan and asked me to pay out of pocket just to make extra money and I was in pain for a week. This is the only place that welcomed me warm. They do accept Denta Quest insurance. Just show up in the morning if you don’t want to wait!! Thank you everyone who helped me!

After 2 Months Of Waiting For An Appointment. I Finally Had My Tooth Extracted 3 Weeks Ago. The Doctors Were Extremely Friendly. But A Few Days After The Extraction. I Was Experiencing Severe Pain & Discomfort. Haven't Been Able To Get A Good Nights Sleep In Days, Due To The Pain. I Realized A Piece Of Tooth Was Not Extracted. Most Likely What Is Still Causing Me Such Discomfort. I Have Tried Several Times To Contact The Office. I Think Getting A Dinner Date With Christ, Would Be Easier. After This Experience, I Would Not Bring My Dog There For Treatment

We came here for a simple cleaning. First appointment, they only did an exam and we were told to come back for the cleaning, that was fine. We were given a month before the next appointment. Then we came back for the second appointment, it was scheduled for 9am, we came at 8:25am. After waiting for the longest time we were seen at 9:40am only to be asked for a medical clearance????What? They never told us to bring any medical clearance the first time! The resident, insisted they cannot do any cleaning before they get a clearance from the primary doctor!??? We reasoned out with them only to be told that, '....You are not a doctor(!)....!' This is just a simple cleaning ladies and gentlemen!!!? What kind of reasoning is that? I'm sorry, but we're not going back to this place. And to the chairman of the Dental Department, if you are reading this, please professionalize your appointment process and send everybody to some empathy training---that is on-going in the hospital. I mean everybody from dentists, technicians etc. and please upgrade your equipment.

If your insurance is assigns you to come to this place for an endo procedure, don't waste your time. Insurance provided me this office to do my root canal with Dr. Scott Svetcov, called them up after reaching the voicemail a number of times for them to schedule me a month later. The highly anticipated date finally arrives, they spend over two hours attempting to find my name under the insurance while being told they can't do my root canal. Only one woman was committed to helping me, Yessenia. She's an office assistant I assume. She was making sure she'll find me in the system, unlike the other lady behind her who gave up after trying a few times. After they find my insurance, I see the doctor (not the doctor I was assigned to). She tells me they are unable to do a root canal because they prioritize their returning customers and only provide the procedure to them as they receive limited supply. Now...... why are you telling ME this? Maybe communicate this with the insurance so they would stop offering this office for people??????! I waited a month as my tooth gradually worsens for them to tell me they're unable to do the service. She then referred me to three other locations. I'm not sure what her name was but she was a youthful, asian woman who's empathetic and sweet. Office needs to learn how to communicate and stop wasting people's time and messing with their health.

I don’t understand why this place has such bad reviews, this dental office has to be the Best BEST BEST dental office here in queens. Yes,it takes time to get an appointment but that just shows you that a lot of people come here since they are so good! I came here before COVID even started, they did have some phone issues during that time of COVID but it’s reasonable….since no one expected a pandemic to even happen.🥲. I been to other dentists in queens and each and every one of them has been horrible. New York Hospital of Queens Dental it’s just great, they have the ABSOLUTE BEST WORKERS. I can’t mention just one person because they are all so great, so informative, explain everything well when you ask questions, they listen to you, they take care of your needs, they assist you in every way that they can, they make you feel comfortable, they even make you laugh with little side jokes lol If you have pain in any way the best thing to do is to go to the office and see if your situation can get fixed. Please stop writing bad reviews over something that YOUR OWN SELF should be taking care of. With that being said I would recommend this office to anyone, my own family, even my own child. Thank you New York Presbyterian Dental Of Queens for all your help. Keep up the good work.

I continue with them so they can fix the problem they caused me by making an impression on me. They left it on me for a long time. They ripped out my bridge along with my tooth. 3 months ago, if I want, they can make me a temporary one or a permanent one, but only one because the insurance doesn't pay. for both of us and I still don't have my front teeth

No one answers the phone.