NYC Health + Hospitals/Gotham Health, Belvis image

NYC Health + Hospitals/Gotham Health, Belvis

Hospital Medical clinic Medical center General practitioner Walk in clinic Internist Medical group Free clinic

😠 This place is extremely disorganized it's almost hilarious. Never know where to register at this clinic. Health workers here are not very friendly, almost as if they want to make a paycheck without working. Talking to administration about these issues does nothing. Another issue no one ever picks u... People often mention appointment, clinic, told, wait, doctor, care, time, call, patient, Belvis,


Address

545 E 142nd St, Bronx, NY 10454

Website

www.nychealthandhospitals.org

Contact

(844) 692-4692

Rating on Google Maps

3.00 (80 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8:30 AM to 5 PM
  • Wednesday: 8:30 AM to 7 PM
  • Thursday: 8:30 AM to 7 PM
  • Friday: 8:30 AM to 5 PM
  • Saturday: 8:30 AM to 4:30 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8:30 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: appointment (24) clinic (18) told (12) wait (12) doctor (11) care (11) time (9) call (8) patient (7) Belvis (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Geovanni V. 2 years ago on Google • 30 reviews
    This place is extremely disorganized it's almost hilarious. Never know where to register at this clinic. Health workers here are not very friendly, almost as if they want to make a paycheck without working. Talking to administration about these issues does nothing. Another issue no one ever picks up calls from patients. How do you reschedule a missed or canceled appointment?.
    6 people found this review helpful 👍

  • 5/5 Ella 2 years ago on Google • 32 reviews
    I’ve been a patient for Belvis for almost 5 years & I must say this clinic goes above & beyond for patients. From my primary doctor to my favorite dentist Dr.Morrow & Cynthia, they always take good care of me. Thank you for 5 years of good service Belvis.
    1 person found this review helpful 👍

  • 1/5 Tawna S. 1 year ago on Google • 16 reviews
    Every time my family calls to make an appointment they dont answer the phone! They told my son that they dont treat people without medical coverage and told him that he couldn't get treatment from any other clinic in the bronx he has been going to this clinic since birth!!! Im seeking legal representation!!!!
    2 people found this review helpful 👍

  • 1/5 ammy B. 6 months ago on Google • 3 reviews
    The worst hospital I’ve ever been in! I was scheduled an appointment here as a new patient for PCP and was assigned L Sikyrynska. The nurse was decent I didn’t get her name but the medical assistant didn’t even greet me just told me to sit down to start my vitals. The PA Sikyrnska was judgemental and rude. All the questions she ask me, she asked me with her back turned facing her computer as I sat in a chair behind her at end of the room and she didn’t look back at me not even once. Every intake room they put me in was filthy and the equipment was very dusty! The doors was covered in dirt and cracked up. And the bathroom OMG the walls were deteriorating and nasty, gave me chills looks like something from a horror film. I changed my PCP the same exact day. Also it took 3 months to get the appointment.
    3 people found this review helpful 👍

  • 1/5 Ana A. 7 years ago on Google
    belvis clinic is absolutely terrible. Pediatrics is terrible, my son missed an appointment and i called letting them know i had to work all week but Id go in the week after, they tried making me wait 3 months for another appointment. WIC is even worse, the guy that works the front desk is extremely rude and immature. He is extremely snobby and acts like a child when you make him feel stupid. ms. thomson is horrible we made a verbal appointment that i would go after work that i would get to the clinic from work a little after 7. when i rushed there she said i wasn't going to be seen to go a different day. And now with medicine ive been trying to speak to someone for almost an hour, they let me get a few words in then transfer the call to disconnected numbers, they are completely unprofessional. I got no help from them, then when i finally got transferred to a nurse she tells me im too late to make an appointment when i was on the phone with them for an hour. this is a disgraceful clinic and definitely needs new management.
    3 people found this review helpful 👍

  • 1/5 Ari U. 7 years ago on Google
    Without a doubt the WORST clinic in the south bronx. Everyone from the receptionist in the medicine side to the PAs (Talani) are rude. If you want to see an ACTUAL doctor in the next month or two- good luck trying cause you wont.
    3 people found this review helpful 👍

  • 3/5 Gre 2 years ago on Google
    Primary doctor, excellent. The nurses at the Lab are the worst. Out of human touch. No empathy skills. They moving around/ playing with the needle in my arm, trying to find my vein. They provoked a blood clot in my arm; that’s when they decided to think and change to my other arm. Right before this point I’m asking what they are doing. To what they responded to “my job”. So disrespectful and one of the 3 people in the room just talking how annoying he was under his breath. I was scared before going in, I told them and it was like a said nothing.
    3 people found this review helpful 👍

  • 1/5 Crystal L. 6 years ago on Google
    Why is this clinic still open #1 they scheduled me for an appointment a day that they was not open #2 I rescheduled the appointment for today at 3:40 and was going to be late so I called before it was even 3 and said I was going to be late is that ok they said yes you have 30min after 3:40 to make it there when I got there at 4:00 they said I don’t know who you spoke to but that’s not how it works. THEY NEED TO GET IT TOGETHER OR GET CLOSED DOWN FORREAL! I missed two days of work for nothing
    3 people found this review helpful 👍

  • 1/5 Naomi C. 9 months ago on Google • 21 reviews
    Horrible Place
    1 person found this review helpful 👍

  • 1/5 Hernan C. 5 months ago on Google • 7 reviews
    Why do they have self check in kiosk on the 2nd floor for Pediatrics yet noone is allowed to use them and has to go to the 1st floor to check in. That defeats the purpose of the self Check in kiosk it just a waste of space if no one can use them to check in. Then they wonder why people get upset with them.
    2 people found this review helpful 👍

  • 1/5 K 2 months ago on Google • 4 reviews New
    The WORST CLINIC IN THE WORLD!!!!! Definitely NO recommendations, Not even for a Dog.
    2 people found this review helpful 👍

  • 1/5 Rosey B. 1 year ago on Google • 4 reviews
    The freaking worse. They say preventative care is the best care. You definitely will not receive this attending this clinic. I was given an appointment for a primary care physician 6 months in the future only to have it cancelled 2 days before the appointment with no phone call or explanation on why now they wanted to push the appointment back an additional 3 months. (9 months to get a physical they trying to kill patients. What ever problem you have will only get worse waiting 9 months for care. The doctors know this is wrong but don't care about their patients if they keep pushing the appointment back to later dates) Therefore was caused stress which is the number 1 cause of ailment instead of the care I so desperately needed and waited 6 months to get only to not be able to get the care I was seeking.
    2 people found this review helpful 👍

  • 1/5 Eduardo D. 11 years ago on Google
    (Translated by Google) only that the women are very dirty and smell ugly there is no clean in the second velbis (Original) solo q los bano d las mujeres estan muy sucios y huelen feo no hay limpinesa en el segundo velbis
    2 people found this review helpful 👍

  • 3/5 Chante' E. 3 years ago on Google
    Dr. Gilak is very dismissive and doesn't know your medical history. I had to correct him and then ask if he had me confused with another patient. The nurses and medical assistants are great. So are the pediatric staff except Dr Quee
    2 people found this review helpful 👍

  • 2/5 Eudocia M. 6 years ago on Google
    I can't schedule an appointment within a month. Whenever I try to call to postpone or cancel, I get transferred to other numbers which ultimately transfer me back to Belvis to a DISCONNECTED number. They don't check their voicemail and overall, I find very unhelpful. Perhaps it's because there's a shortage of doctors but the phone thing is solely a Belvis thing. They need to keep up with appointments so why post outdated numbers? Very unprofessional
    2 people found this review helpful 👍

  • 5/5 Sonia K. 6 years ago on Google
    I love Dr .Joyner she is a very kind and compassionate Dr. Not Too long of a wait and the nurses seem to b very nice. No complaints over here.
    2 people found this review helpful 👍

  • 1/5 Marsha H. 6 years ago on Google
    Crazyyyy, the level of unprofessionalism is absurd. I was a walk in, granted however no one seemed to know what's going on. Naturally, I went to registration upon my arrival at which point I was told I was to go to finance across the hall, I make it over to registration at which time I'm told I have to go to the third floor, make it upstairs a ton of ppl waiting so I ask how long will the wait be so I could just go get a quick bite, I was told I was nxt and I should wait...45 mins later I ask if I could just hurry and come back bc I was now really hungry (I'm pregnant) and I was told I it was ok, make it back and didn't wait long for my name to be called, RN was nice enough, kinda mundane but whatever... Anyways I'm then sent back downstairs to register at which time the lady at registration gave me some attitude about God knows what, something about me not having a appt, when I told her the lady upstairs just scheduled me for today she mumbled something about me walking in followed by a "it's okay" soooo what are we even talking about??? Cool, I'm sent on to finance again and I literally had to sit there as about 5 mins while they chatted about the price of chicken and planned some type of party, when this one girl finally decided to acknowledge me I was told to give her two minutes as they continued the chicken conversation...I'm currently still waiting, I'm currently PISSED! Just unprofessional and sucks the joy out of the new mother experience.
    2 people found this review helpful 👍

  • 1/5 amanda m. 4 years ago on Google
    They have phones for no apparent reason because they don't pick them up
    2 people found this review helpful 👍

  • 1/5 Latrina R. 4 years ago on Google
    This is one of the slowest clinics I have ever been too. The wait is about 3 hrs just to see the nurse even with an appointment and let alone the wait for the doctor. If you any other clinic to be seen, please go there. Last time here.
    2 people found this review helpful 👍

  • 1/5 Alana S. 6 years ago on Google
    (Translated by Google) I do not recommend this hospital at all, I made an appointment in Gyn and I got Dr Gilak, and he is the worst doctor I have ever met, he should retire now, I will never return to that hospital (Original) No recomiendo este hospital para nada, hice una cita en Gyn y me tocó el Dr Gilak, y es el peor doctor que he conocido en mi vida, debería de retirarse ya, no vuelvo jamás a ese hospital
    2 people found this review helpful 👍

  • 1/5 Nena Stay f. 7 years ago on Google
    Every morning u call and they have the machine saying there not open. It was 11:30 am and I've been calling since 10 I walk over and they was open and I called and the machine still said they was close! When u call to make a appointment it sends u to Lincoln and then Lincoln send u back over to Belvis to make the appointment! ? They all just unorganized
    2 people found this review helpful 👍

  • 1/5 DOEBOY ROSS S. 6 years ago on Google
    Worst place every wish I can give negative stars
    2 people found this review helpful 👍

  • 1/5 Yardley G. 6 years ago on Google
    I can never get through to speak with someone & when i do get in contact its someone at Lincoln Hospital then I have to hold again to speak to someone at Belvis. Its really frustrating! its to the point where i have to take time from work to come in and make my appointments.
    2 people found this review helpful 👍

  • 5/5 Ashley 2 months ago on Google • 3 reviews New
    Good hospital. Been going here for about 10 years, doctors are friendly and helpful, always treated nicely and am attending fast.
    1 person found this review helpful 👍

  • 2/5 Amanda R. 1 year ago on Google • 3 reviews
    The sonogram technician really needs to be switched out. It’s a certain level of “Bedside” manners and giving the patient great experience while pregnant with child. Such a cold experience to go through in that basement where the sonograms take place. Working in the medical field, you have to understand the contagion of moods. It leaves an impression on the hospital/Clinic
    1 person found this review helpful 👍

  • 1/5 barbara j. 2 years ago on Google
    The older lady at the front desk at pediatric is the worst her attitude is disgusting I’m not understanding how she even still works in that Clinic dr.Joyner is the best and Maria the nurse but she’s no longer with dr.Joyner so sad
    1 person found this review helpful 👍

  • 4/5 Michael C. 7 years ago on Google
    Very professional take their job seriously might come off rude
    1 person found this review helpful 👍

  • 2/5 Senia C. 1 year ago on Google
    The worst clinic ever.. bad customer service. And they rude to the patients.
    1 person found this review helpful 👍

  • 1/5 yasmine r. 7 years ago on Google
    Worst of the worst clinic , don't recommend it to no one . They get paid to not answer Noone question this clinic should be shut down .
    1 person found this review helpful 👍

  • 2/5 Casper C. 1 year ago on Google
    Got my COVID vaccines and boosters here. Was supposed to receive $100 as advertised by the mayor earlier this year, but never got it. Visited a second time to ensure they gave it to me, and nothing.
    1 person found this review helpful 👍

  • 5/5 SHYNE 1. 2 years ago on Google
    Just came from getting my booster shot and everyone was so nice even was given a take home bag. Very well organized! Thank you!

  • 5/5 FaithN L. 1 year ago on Google
    Segundo Ruiz belvis is a great family clinic to get medical services. Everyone is always friendly and ready to help. Especially Mika from pediatric. She is amazing. Every time i have some type emergency regarding paper work docs or just needing a quick appointment she always makes it happen. She knows the system like no other.. overall great clinic. Especially the pediatric department.

  • 1/5 Denisa D. 1 year ago on Google
    Pediatrics horrible absolutely useless when your child needs them the most ! Their only answer is go to er even when it’s cold or flu and nurse telling me to get my autistic daughter iv bc she didn’t have wet diaper for 2 hours also make me wait 4 hours for them to call me just to say there is no appointments available as always not mention they make me call for one hour ignoring my phone call and even hang up on me do yourself a favor and go to different clinic where they can take care of your child instead of each little thing sending you to er or urgent care or make you wait a month for appointments and nurse C Lazaro needs to go back to school !

  • 1/5 Stephanie V. 2 years ago on Google
    Don’t come here if you’re pregnant, they’re literally USELESS :)

  • 1/5 Jasmine M. 2 years ago on Google
    When it comes to getting an appointment, the wait time is crazy. Then if you’re late to your appointment by 20 minutes, you have to reschedule. However, when you’re early to your appointment you have to wait like 1 hour and 30 minutes to finally be seen. Reaching them over the phone is even worse!

  • 5/5 Amauris C. 2 years ago on Google
    Very attentive and detailed. Polite and very informative explaining full detail of what to expect during and after administration of vaccine. Best experience during a vaccine.

  • 5/5 Naima C. 2 years ago on Google
    I got boostered here and my nurse Tamique was so sweet and fun to talk to <3 The whole staff was very caring, would recommend!

  • 5/5 Julius R. 2 years ago on Google
    Very nice during testing. They were gentle and I did not feel like I was getting a brain biopsy.

  • 5/5 Andres A. 3 years ago on Google
    The staff is friendly and helpful.

  • 4/5 Ravi S. 3 years ago on Google
    Efficient vaccine center, friendly , helpful staff,

  • 1/5 Nilda Z. 2 years ago on Google
    Very bad in pediatric with front desk and nurses .

  • 1/5 Zulema M. 2 years ago on Google
    My mom goes to this clinic. She had Jegede before but she left and now W Egbuna was supposed to be doctor. Today when my mom went to her appoinment to see Egbuna she told my mom and her staff that she didn’t want my mom as her patient. My mom just wanted to know her results and Egbuna told her that she was going to talk to her about the results but after today she was going to ask her staff to change her to another doctor. That was VERY UNPROFESSIONAL from her. A doctor should never say that to a patient. How can they have a doctor like that there? EGBUNA SHOULD NOT BE THERE IF SHE ONLY CHOOSE SOME PATIENTS. EGBUNA SHOULD NOT DENIED TO SEE A PATIENT BECAUSE SHE DOESN’T LIKE THE PATIENT. I WAN TO FILE A COMPLAINT ABOUT THIS. THIS IS NOT ACCEPTABLE.

  • 5/5 Angie Guerrero M. 5 years ago on Google
    I've been here twice both walk-ins and they've been very helpful! They let you pick the right date and time for your next appointment and the place you want to get your prescription.

  • 4/5 Mary Katherine P. 5 years ago on Google
    I've been going here for my healthcare for 3 years and have always been treated very well. Usually a short wait. Sometimes long depends on walk-ins. Overall great service and care!

  • 5/5 samuel r. 5 years ago on Google
    (Translated by Google) Excellent atention (Original) Muy buena atencion

  • 1/5 Tyrone' J. 2 years ago on Google • 2 reviews
    The new supervisor/department lead whatever she calls herself Irma, she is so NASTY & UNPROFESSIONAL. She don't even know their system(Epic), she can't even register a patient when its busy as the previous supervisor would do when the volume is high. So we're not there all day! So why is she there? She harassed my wife who is know longer there as she also did at highbridge. That's one of the reasons my wife transferred to Belvis. The new department lead is the worst. Do not go there. Worst supervisor i have ever seen.
    5 people found this review helpful 👍

  • 5/5 Lucie Z. 10 months ago on Google • 2 reviews
    I like my child doctor she great


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