I’m 32. Been going here since I was 14. The lack of communication and professionalism is ridiculous. I was told I needed to have a surgical procedure done and that I needed to meet the provider. On 3 different occasions I was scheduled at the office and each time I got there, staff notified me that the doctor left for a delivery. And I understand that deliveries are priority over regular appointments, but these people never called me ahead of time and told me that I wasn’t gonna be able to see the doctor. After the last time, I explained to them that I was coming from New Jersey and that they should notify me prior to my arrival so I’m not wasting time and money. For two months I’ve visited that office every other week. That’s 4 appointments, on which the last appointment they also gave me paperwork. I got a call about a week and a half afterwards and the receptionist asked me when I was going to make an appointment because I missed the last appointment I had. Which was dated about 3 weeks prior to this call. I flat out told her that they needed to get their stuff together because there’s no reason why I’ve been in that office every other week for the past two months and they have no record of me being in that office for a month, and then I also told her that they even gave me paperwork the last time I was there. How did John not have a record of me being there and you’re literally gave me paperwork to take home?? Like what?

I used to come here before it became extremely popular. The front desk staff are very nice. Wait time is ATROCIOUS. I stopped coming because the DOCTOR made me very uncomfortable with their unfriendly attitude and the time I finally decide to give the place a chance again they take YEARSSS to actually even call me into the back. You could be there before everyone and they’ll still call everyone before you. I do not recommend this doctors office AT ALL!!

I've been going to this establishment for a couple years now and honestly, I am very disappointed. For starters, the wait time is horrendous. I believe that something needs to be improved in that area. Secondly, the receptionists on the phone seem to always have an attitude. It gets very annoying. As for the doctors and practitioners, I've seen multiple; one of them prescribed me the wrong medication (which I didn't know until I saw someone else on my next visit and she told me), one of them was just flat out mean and cold, and the other 2 were nice but failed to accurately listen to me. I had been complaining about something for months, but I felt like I wasn't being truly heard. When I finally switched to another medical office, they actually listened to me figured out what was really wrong in the first visit. The only reason why I kept going back to this practice for so long was because it was in a convenient location, and I was young and new to all of this stuff. Maybe the healthcare providers listen to older women better but personally I feel that if you are a young woman, maybe you should go somewhere else.

I went yesterday to remove my IUD. The staff was super friendly and clear about the procedure. Also, the nurse who removed my IUD was lovely. It didn't take her more than 1 minute to remove it, and I felt no pain (AT ALL). I exit the clinic feeling relief and happiness :)

Excellent

This is my first time here it's really pretty and festive also the workers are really nice and helpful I really like and appreciate that because other places has nasty workers acting like they don't want to be at work unlike everyone here so sweet and welcoming.

When I first went here I thought the doctors was nice and felt comfortable, but now after being back a couple of times, it’s really a rushed process. I feel like they try to get patients in out the door without really hearing their concerns and giving them a proper check up. That’s why I have to keep coming back. One nurse had me waiting in the back for 30 minutes for no reason.

First time I have ever went somewhere that was able to take care of everything in one visit. No insane wait times. The staff is incredibly kind and professional. Highly recommend my daughter and I both go here.

I feel that I got adequate and qualified treatment. As a patient I was recommended some procedures before seeing the doctor and at the end was seen by an RN which was appropriate in my situation. It was explained in detail why these procedures/tests were needed and I had an option to refuse. The office is very busy and you shouldn’t count on just coming in by your appointment time and be immediately seen by the doctor. I now know that there are various procedures and situations that have to be accommodated and cause delays. For example, I had to drink extra water and wait until my bladder was producing enough contrast on the machine screen. That took about 30 minutes but I still was seen by a RN though it meant that someone else had to wait longer. Some things just can’t be planned ahead with patients and you should allow additional time in your schedule that day. Staff was quite busy but attentive and checking on me while I was waiting. I got follow-up calls later and my questions were answered to my satisfaction. It was my first visit but I was rescheduling it several times for months because of some circumstances and I never got any attitude about it. Also, I am uninsured and it was a big relief to find such reasonable pricing for procedures. When I finally met the doctor, Dimitri Youshko, I was very pleased with his professional demeanor and nice personality. I was put at ease and felt taken care of (also by other specialists that were there, they seemed to be very efficient and nice). I am still waiting for some test results but I find this facility trustworthy and affordable, so I intend to continue coming here as needed. If you just plan your day accordingly and be ready for some waiting, you will get a qualified and affordable treatment, judging by my experience. Just don’t expect to be pampered - it is a busy place - but you would get proper treatment. My overall experience is very positive and I would recommend this facility without any hesitation.

I don’t know how this place has gotten 4.2 stars. From coming here I somehow convinced myself that all doctors’ offices provided horrible service. I don’t leave comments and if that isn’t a testament to the validity of my statements then I’ll break it down: 1) Expect to wait 2 or more hours here even if you have an appointment. 2) Expect the aides to leave other women’s urine samples in the receptacle so you are awarded the pleasant view of someone else’s bloody urine while providing your own sample. 3) Expect upon your arrival that no one will have any documentation of your appointment and you’ll be asked to leave because they are already overbooked. 4) When receiving unfavorable test results, expect these aides to provide little to no bedside manner. While the providers here have been amazing, the clerical and administrative staff have really got to do better. 2 stars for those few at this facility who have at least attempted to provide a good experience.

I came across this location on a whim as a panicked mother of a teenager who got herself in trouble. The office was closed at the time I called but still managed to get Angie B on the phone. She listened to my concerns and got me in right away. She explained the entire process and let me know what I should expect. She even met me upon my arrival and helped me get registered. She went above and beyond for me always making herself available if I had a question or any issues. This place needs to know what a dedicated, caring, compassionate person they have working for them. She is my gem and I hope that we never have to cross paths again as I hope to never be in this situation ever again but if I am, I know exactly where I belong. Someone should give this hard working woman a raise!! Thank you Angie B. I am forever grateful for everything.

NEVER COME HERE. Everyone, EVERYONE, except for two people, were so rude and dismissive, if you didn’t know you were at an abortion clinic you’d think you were at a MacDonalds. It was shocking and demoralizing. One nurse even handled me so roughly I started weeping in front of her, she scoffed and walked away. Just FYI, if you have to get a D&C (surgical abortion/miscarriage extraction) here, after doing the final sonogram you will be forced to walk down a public hallway with gel dripping down your leg. They refuse to even let you wipe down in the room. It’s disgusting. The security guard downstairs should have been the tip-off, as she grabbed my arm and pulled me toward her like I was her toddler, just to hand me a mask (which I already had), all whilst yelling on speaker phone with someone. Were she not literally speaking into a phonecall while at work, she could have just used her words, but apparently this is the culture at this clinic. It’s very difficult to understand why a mostly female staff would have what comes off as ZERO EMPATHY for people going in for heart-wrenching surgeries. This place is an abortion factory that almost made me understand how people could be against abortion if this is what it is. You will not be treated well here. If I ever come into a lot of money, I’m going to buy this clinic and train the staff to treat their patients with tenderness and compassion, you know… the way you’d treat someone who was going to get a traumatic surgery done. One nurse was nice - Nurse Z (she is the reason for the one star I did give) -she even brought me a warm blanket. She needs to be paid double and promoted to some kind of management/training position so she can teach her jaded colleagues how to treat human beings. She was the ONLY one who even asked me how I was doing. This place is third-world, and the staff is predominantly dismissive and should just work in a restaurant, because at least there they’d be forced to treat their clients with some shred of decency. Even MacDonalds will fire you for being rude to customers.

The office was okay. The front desk woman was very nice. The doctor was quick and to the point. Understood the cost of my services and we worked out a plan to replace my iud. Wish the office was more inviting. The chairs sit in front of the tv like it was the babysitter for us women.

Called for results for an exam. Told I had to make an appointment to see the Dr. Lost 2 hours of work. Waited two hours in a small waiting room where tempers were high. Witnessed a combative argument with a very pregnant Mom and Dr. Who waited hours to be seen. Saw Dr. Greenfield for 2 minutes tops and told me she could have given me the results over the phone. I asked if my insurance was billed for this visit- probably was. Not so professional, Professional GYN. Heading to the 12 floor.

Good staff | Seamless process | Affordable The staff is very considerate, the process was seamless. The wait time between stations can be long sometimes but other than that no complaints. Great staff, good work, and smooth process. Highly recommend it

Been coming here for a few years now, and I love the service. Though the wait time is slightly longer than when I first starting coming, service still remains the same. Informative, friendly, and exceptional. Irina Vozny is one of the best. Would def recommend her or Yvonne Greenfield, if she's not available.

As a long-time patron of Professional Gynecological Services, I regret to say that the quality of service has significantly declined in recent years. Despite my loyalty and years of patronage, the waiting times have become increasingly unacceptable. Without fail, every appointment I schedule results in a minimum one-hour wait before seeing the doctor. While I've been a patient for years, the deterioration in service has been disheartening. Despite the expertise of the medical staff, the prolonged wait times overshadow any positive aspects of the practice. As a customer who values efficiency and respect for my time, these recurring delays have left me frustrated and contemplating seeking alternative healthcare providers. In today's fast-paced world, it's crucial for healthcare establishments to prioritize punctuality and respect for patients' schedules. Unfortunately, Professional Gynecological Services seems to have overlooked this fundamental aspect of patient care. I hope that management takes heed of these concerns and implements measures to improve the overall experience for their loyal clientele.

1. Arrived on time for my visit but still had to wait almost 2 hours. 2. I kept asking politely the receptionist how much longer would I need to wait just to discuss "TEST RESULTS", just kept telling me soon. 3. After waiting for so long and I asked to reschedule the receptionist told me to speak to another receptionist just to reschedule???? 4. Asked the rescheduling receptionist to reschedule and she got up walked away from me.... left waiting for 2-3 minutes? 5. As I was waiting for the elevator to come up, she finally came back shouted my name in front of a room full of patients basically saying " The doctor is ready for you!" 6. I said no thank you I will reschedule because now I have to go to work. Normally I always leave a good review but its sad that as a loyal patient this is what happened this morning? I asked to get a copy of my test results they said "No, the doctor has to discuss and sign off on it." In other you as the patient would still have to wait just to have your medical records released to you? I am very disappointed!

All doctors take very good care of their patients. The girls who work as doctor's assistants are very polite and do their jobs flawlessly. The girls at the front desk always understand and help.

My Pap Smear and pelvic examination were done with utmost care and attention to every detail. The staff was caring and accommodating and I felt like I was in good hands from start to finish. Thank you!

Kind, gentle, understanding, and excellent staff and docs - I’ve been going here for more than five years and have never had any cause for concern. On the contrary, they’ve treated me exceedingly well, from an emergency hysterectomy to regular checkups. These folks have been right on the ball!

- Waited two hours, which is unacceptable. - Waiting room was unpleasant, loud, no windows, chaos. - At some point, they called me in only to re-ask the same questions I already answered through the form online (which they insisted I filled up before the appointment via multiple emails/texts). - The visit room (where I waited 15 minutes, bottom undressed) was freezing. The AC was blowing iced cold air on my neck the entire time. I felt I was getting sick and my nails turned purple. This visit was in August and it was 85F outside. - The doctor was pleasant and a nice person. However, she was pretty unknowledgeable of my issues and didn't give me much useful advices. I won't be back. This was a waste of time and an overall stress.

I have been going here for years, the first couple visits were pretty okay! After that their service declined drastically, they would rush you, they won’t ask you if you have any issues or concerns, they’re rude, especially the person that does the sonography, some of the receptionist, and 1 of the gyn. I referred two people to this facility and they both told me they would not be returning, I gave them chances after chances, today as I type this review will be my very last day. The majority of women attending this office are minorities, that receives Medicaid, so they believe we can all be treated like nobodies, we’re all human beings, and you treat others like you would like to be treated. I will definitely not be returning, good luck to others.

Very professional, very thorough and the gynecologist that I saw didn't just stop at an examination like some providers would but recommend other treatments including a sonogram and blood tests when I told her a symptom I was having. The best part was that I did the procedures right there and with very little waiting time. When I asked my provider if she was a doctor she said yes, come to find out later that she's not, she's a nurse practioner which is fine with me because she was nice and a great provider, but why mislead me? The front desk is very busy but the ladies there made an attempt to be positive and professional. I appreciated that. It was a very good experience and I'll be back. But the bathrooms are filthy. They really need to do better by cleaning it constantly since that's where the women go to collect their urine samples. The facilities need a makeover tho. Pretty old looking.

I have been a patient here for 2 years now. When I need to make an appointment, I never have to wait to weeks or more for an appointment date like other places. I love that about this place. If I call on a Monday and say that I need an appointment, I’m getting seen 2 days later by Wednesday or sometimes even sooner and can be seen the next day. They never make you wait long for an appointment a lot and that’s important because if you have an emergency, you don’t have to wait long for care. Dr Sheelon and Dr. Vozny are top notch some of thee best doctors in New York for women care. If you want quality care for female needs, come here and ask for them. When I come here, I never have to wait long. The nurses and staff are nice and friendly. When I get into the room, I am met with friendly nurses. Their bed side manner is the best. They are gentle. When I am explaining my needs, I feel heard. They have a caring approach and I always feel comfortable here. I leave out feeling taken care of and feeling happy. These are some of the best providers that you will ever meet. Take my advice, and go here. You won’t regret coming here. They are the best!!

My experience here has been very pleasant. All of the staff are phenomenal besides the Sono Tech who is there on Tuesdays. She is not personable at all. During my last visit I asked her for pictures of my sonogram and she placed one picture on the exam table instead of handing it directly to me. When I asked her “Do you only give one? She replied “Yes”. I even mentioned to her that the other tech gave multiple pictures and she seemed to not care at all. As a woman herself I think she should be more personable in the environment that she’s working in and especially since she is doing sonograms for mostly pregnant women. We are excited to see sonograms of our growing babies and should not have to meet with such a rude person.

I gave them 2-stars because they aren’t really professional or courteous, even in the way they talk to people. There is room for improvement.

After going here for TEN years. They have failed to give me accurate results. Did not disclose my own health status to me. And the front desk attendant Christina threw my forms on the floor after stating she was not helping me any longer when she failed to do her job and secure authorization from my insurance company for and appointment she booked me for, spoke with me about and confirmed!

Dr. Yvonne Greenfield is a very kind person for sure. The office was clean. My appointment was at 9am but the staff arrived later than 9am so we have to wait in the corridor. It was a fast annual exam. But couple days later they started to call me that I am not there for my appointment and check in if I want to reschedule. First I ignored since it was a mistake clearly, but once I replied saying there must be a mistake I visited the doctor a week ago, I don't have any other appointment, person on the phone said sorry about the mistake and in the meantime I asked about my result, she checked and said it came normal. Up until last week I still get rescheduling appointment calls ( same mistake ). two months later than my appointment I received a letter from the office saying my test result is abnormal I need to call the office. I mean what kind of business ethic is that? I don't even know if I have to take it seriously now.

Honestly, one of the few places that have top notch customer service, quality of care & professionalism! Making an appointment was easy, lots of room with scheduling. Being there was nice not a long wait at all was in & out within an hour. The medical assistant I think her name was Jasmine was super friendly & personable! The doctor was nice as well! Overall a great experience!

The front desk ladies are really nice and professional. Your wait time is not long. If you live in the Brooklyn area, definitely come by and make a appointment. They text you your appointment, the gyn doctor is very lovely. She makes you feel comfortable and attends to your concerns.

Don't even bother going here rude staff will be on hold for hours and longest wait to see a doctor. They also love to charge you extra money for your medical records and print out of your visits. Then also don't miss an appointment they will hold it against you.

It was time to do a colposcopy and I was a bit nervous at first. The staff was very supportive and they made sure to answer all of my questions prior to the beginning so I felt more calm and more comfortable. I appreciate their personable service. It is very rare nowadays!

The office was clean. Rooms are small but that’s not a big deal. The exam was very thorough but my concern for pain in my breast wasn’t a concern. She didn’t take me seriously. My mom and aunts are all prone to cysts but that didn’t matter. There were things she found in my sonogram that my other doctor didn’t see. So there was a certain trade off. All I can say is that, everyone has different preferences when it comes to their doctor. This is just my personal experience.

Do not go here. They traumatized me. They told me I needed to get a procedure done when I did not. It doesn’t matter is it’s a complex procedure or just a Pap smear. You have the right to decline services/ treatment/procedure as a patient. They refused to see me for the rest of the appointment unless I gave in and agreed to a procedure. Completely unacceptable. I will be filing a complaint with authorities. To the people who run this office: is it really worth it to make a few dollars by treating your patients with 0 respect and dignity?

The Dekalb location is fantastic! Everyone is the very kind and most compassionate medical team I've ever met. They are really intelligent and answered any of my questions. I was nervous going in for my first appointment, but Irina Vozny I met there made it extremely simple and pleasant. She even offered free pregnancy testing. I wholeheartedly suggest this clinic, and will be back there!

PLEASE, PLEASE, PLEASE BE CAREFUL PATRONIZING THIS BUSINESS. I'm giving it one star for the address. I promise you! You will feel like you're waiting for an abortion and then they will send you a bill for procedures you did not need, even if you have the best insurance. I left a review from when I visited the place in April but now I'm fuming because of the 2,500.00 bill. I'm filing a report with THE BETTER BUSINESS BUREAU first thing in the morning.

There’s one receptionist who has a very nasty attitude & quick to rush, she put me on hold & never came back. I hung up & spoke to someone else who has manners & was a way better person overall she’s the reason I won’t give this place just one star. I was able to ask her questions I needed answers to & more. So shoutout to her for her great customer service.💁🏻‍♀️

I schedule for a doctor and mostly physicians get to see you, you have to be specific. I've been going here for a whole year already, and the last time a realized that the way they treated me shouldn't be the way they should treat any patient. Irene Vozna was the physician seeing me, and last time she was very rude because i couldn't understand what she was saying at first because of her accent, she barely looked or examined me. The lady that did the screening was also super rude to her own staff, when the girl from the desk just wanted to help. They have many people that work there and i don't want to generalize, As a place that is supposed to be meant for women, there was 0 kindness and femininity from these two ladies that helped me.

I needed to have a medical procedure involving anesthesia so I was not allowed to eat or drink past midnight the night before. I was scheduled for 10am. I did not get in to see anyone until 1:30pm. At that point, I was taken in and the first nurse I saw thought I was having a completely different procedure. This was really scary because it seemed like she had maybe not read my chart or there was some mix up. I tried to give the benefit of the doubt because I could see it was busy, but then I was brought to 2 other nurses and a doctor who all seemed confused about what I was there for. I had to explain to multiple people what I was there for and I was scared they were going to do the wrong thing. They told me they had to call my insurance company to correct the wrong code that was put on my chart. It's scary and stressful enough to have to have surgery without experiences like this. I did get the right procedure in the end. The staff in the surgery room were excellent and very reassuring. I spoke to them a bunch before they started to make sure everything was good. My only other complaint is results for everything have to be given in person. I wish I could just get my results from the patient portal so I don't need to take further time off from work and physically be present there. As soon as I get my results I hope to switch doctors. My experience here was not great.

BEWARE of unexpected bills!!!!! they are SCAMMERS

They are hard working people and they make sure they give you the right answers you need

First time coming here and my experience was great. The staff made me feel very comfortable and addressed all of my questions and concerns. The doctor (forgot) her name was very knowledgeable and honest about her advice and I respect her for that. Will be my permanent place to come for GYN services.

Loved it here! Hadn’t been to a GYN since before COVID (and I’m an RN 🤦🏻‍♀️) and I was super nervous and anxious the longer I waited since I’ve had abnormal paps before and recently had two acquaintances diagnosed with cervical cancer at age 30. The PA, Irina, was very sweet calming me down, the MA/assistant was also very sweet. I loved that everything got done in one appt. My pap was done, then my labs were drawn, and then I had both a trans vaginal and abdominal sonogram since I have PCOS & endometriosis. I also expressed my fear regarding my mirena IUD which was placed 5 years ago this month. I was super anxious because it’s painful to place and remove. Irina looked up the new guidelines and as long as my endo symptoms are being controlled, the IUD is now good for 8 years and there was no need to put me through the removal and new placement at this point. My pap was abnormal as well as my labs. I did a colposcopy & repeat labs within the following week, and was called within a few days to let me know everything was thankfully okay. Loved them and their convenience. Thank you! ALSO would like to publicly mention the phlebotomist and sonogram tech for their kindness and professionalism during my visit!

The front desk person was amazing, if it was just for her I would give 5 stars. The PA did not give me a detailed exam for my physical, she completely left out the breast exam. Her bedside manner was overall pleasant though. The sonographer was very rough, utilizing the sonogram without any warning and was relatively rough while using it. She also told me callously about a medical issue I was unaware of. From bedside manner to technique she was the worst part of this visit by far and deserves one star on her own.

Pretty good. Dr. Rainer's assistant Priti is very nice and good at explaining everything I need to know about my condition. Dr. Rainer did my D&C procedure and it wasn't painful at all. The entire procedure only took about 45 seconds.

This is absolutely the worst gyno office I’ve ever been to in my 12 years of going to the gyno, them being able to get me in almost immediately should’ve been my first red flag . They scheduled me for a birth control removal for Friday morning . Thursday morning I get a call that my doctor has an emergency surgery scheduled for Friday and they have to cancel my appointment - they asked if I could come in today (Thursday) so I call my boss telling them it’s an emergency they can only get me in today and took a few hours for lunch to go to the doctor . I arrive to the doctors office 20 minutes early. I know that it’s common practice to be waiting in the office for a while . Ten minutes after my appointment time I started asking the receptionist if I’m going to be able to be seen soon. The receptionist was getting visibly annoyed with me even tho I wasn’t being aggressive I was just asking because I explained I do have to go to work soon and I budgeted time for this. She kept saying they would see me soon they already set up my room basically saying I can’t leave because they did all the labor of setting up for me . So finally I’m seen 40 minutes AFTER my appointment time. I go to the room my nurse asks me if I’m okay because at this point I was visibly agitated , my face was red and I was stressed. I explained to her my frustrations and she told me it was her birthday and she wasn’t expecting any surgery today. She told me the doctor doesn’t even work tomorrow so not sure why I was scheduled tomorrow and everyone wants to see the doctor today as he’s a busy man . I said okay happy birthday and shut my mouth. At this point I started crying because I’m not only so stressed about being late for work but also being at the doctor stressed me out and I’m frankly mind blown by their incompetence. I’m not someone who yells at service workers and this is a customer service job but I was so frustrated I just started crying . FINALLY the doctor comes in he says he has to dumb my arm and he’ll come back to remove it. I asked why I couldn’t get my blood work done in the mean time as I’m on a very tight schedule ( even tho I budgeted 2 and a half hours for a doctors appointment 10 minute walk away) I thought I was getting a pap a birth control removal and testing done because that’s what I asked for on the phone. He removes my birth control out of my arm and then I have to wait over 15 minutes in the hallway to get my blood work done . finally I’m able to leave and they tell me to make another appointment to get my results - I didn’t have time for that as I was already running late for work . I’m a hairstylist and I also run on a schedule and I was actually late for my next client already. So I leave without making an appointment . I call back a few days later asking when I can get my results as I had a new partner recently that I was concerned about . They told me I have to make an appointment to get my results in two weeks …. I’ve been testing for stds probably 80 times and I’ve always gotten my results back within 10 days . Also it’s so socially irresponsible to make someone make an appointment just to get my results , what if something is actually wrong ? That’s clearly something I need to know. So I call back to make an appointment because I felt that I needed to but I canceled it because I honestly don’t even feel comfortable or want them to touch me at all. They told me they might call me today with my results but who knows because the doctor is busy. All and all this was the worst place I’ve ever been to. And according to other reviews sometimes the test results aren’t even accurate .

Service is good, but be prepared to wait because they are often not quick to get you in and out.

Professional GYN's staff and doctors are absolutely wonderful. Their level of experience, knowledge, and professionalism makes their patients feel comfortable and secure, which is especially necessary when it comes to women's health. I'm so glad I found their office and will surely recommend them to all of my friends!

Everything was amazing they did quick and clear. nurses were nice to me. But one thing is you will wait long. All processes took 3-4 hours. Thank you so much professional gynecological service👏👍

I just want to Thank nurse Lala she was so amazing. The entire staff was so patient and kind . I never thought I would be in this position but Thank you for your kindness. Thank you all

Professional gyn it's very good client. I choose them over every thing. U can get appointment quick , u don't have to worry about sitting in any emergency: waiting all day. Especially Brooklyn hospitals GYN. Thank u the staff is nice the receptionists are very nice too and the doctors.

I went to this office for the first time on 12/9/22. The check in process was fast and the facility appeared clean with friendly staff. However, my appointment was scheduled for 9:30am, I waited 40mins for vitals and a sonogram, and the remaining time which was a hour and half to speak with the NP. My second my second visit on 12/28/22 I spent three hours and was told not to worry because the medical providers are good. When I finally seen the midwife she spoke to me for 5mins and was obviously in a rush to get to the next patient. Nope unacceptable! The facility should Refrain from overbooking patients so each person could get the appropriate care needed. I would not recommend, especially for prenatal care.

Let me first say that the staff there is amazing every single person!!!! I had a schedule surgery at 9:00 I arrived there 10 minutes before. I sat in the main lobby until 10:30 and once I got in the back I didn’t go inside to have be surgery until 1:30. I understand things happen but the wait time is ridiculous.

Everyone at this clinic was super friendly, patient, and informative. Wait time wasn't too long, and even when they were understaffed one day, they were super kind and did their best to get me seen on time.

AMAZING! This was my first visit, and I am impressed with the level of service and care I got. The staff is really patient and kind, and they took the time to thoroughly explain everything. My initial visit was never hurried. Furthermore, the doctor was really personable, and I felt comfortable sharing my concerns. My second appointment is coming up soon, and my goal is that I will be able to repair menopausal pains and extra bleeding. I've been living it for what feels like an eternity, and I'm really excited!

I got a Depo-Provera injection here and the process was painless. Very quick. I actually enjoyed working with their staff. They are friendly and accommodating. Can’t complain!

My experience was quick and pleasant. I love how the staff treats you from the time you walk into the office. All the Doctors are very nice and make you feel comfortable. I appreciate there services and all there hard work.

I was anxious at first but Dr. Vozny was very understanding and compassionate. She went over everything with me before my cryo therapy and answered all of my questions, putting me at ease. Thank you very much for your extensive care!

The results are in! Professional Gynecological Services deserves 5 stars. The clinic is well maintained, the staff is professional, and the wait time 30-45 minutes tops. Having spent the past 25+ years with my GYN I've seem to found a place I can settle in finally. I am well pleased! I will also recommend them to family and friends...

Dr. Yvonne Greenfield and her staff are highly professional. She was took her time to explain ALL of my result. She demonstrated empathy and genuine concern with me. She was a direct referral from my sister and I’m very thankful for it.

Amazing customer service and bedside manner. The women who work here made me feel so comfortable and good. The out of pocket expense is reasonable without insurance. They even got me in quickly without an appt. You can tell they care about women. It felt good to be there.

I hate to do this because I really enjoyed the staff and people at the front desk; But Dr.Kelly switched their care over from NYP Brooklyn to Brooklyn Hospital Center (a terrible hospital!) and they didn’t alert me until my 20 week appointment. I had to call and beg to be switched; as most places do not accept new patients after 14 weeks. I absolutely hated my experience with my midwife Erica who seemed very nonchalant about my concerns. I waited 3 hours today for a 5 min appointment with my midwife 🙄 They do not update their patient portal without requesting it be done so it’s completely blank when you go to check your own records. I was told I needed to get further genetic testing done and was told to wait “3 weeks” and it’s now a month with no results. Maybe my experience would be better if I was there to terminate my pregnancy; but if you intend on having a good birthing experience; GO SOMEWHERE ELSE! The Brooklyn Hospital is nowhere to be delivering a baby!

I love Nurse Mattie! SHE IS THE SWEETEST STAFF MEMBER HERE! If you go please make sure you ask for her. She’s gentle, caring and most of all genuine. Even when I’m Having the worst day she always has the words to turn my frown upside down. My mother isn’t with me and she is such a loving mother figure to me. I thank God for her. If you’re looking for an obgyn come here and ask for nurse Mattie, very nice sweet Indian lady.

This place is the worst idk where 4 stars came from . This place will have your waiting 3 or more hours and sometimes it’s 2-3 people waiting . They have your urain out in the open for anyone to see it. The girls in the front especially Shakira are on their phone and very rude.expect When you get to the office they never have your documents or something wrong that they could of told you over the phone .

They have the best staff ever. The nurses are always ready to help you with any questions. My experience with my Dr. Halstead was the best decision I could have had choosing them to take care of my baby boy and me. Dr.Halstead was always very supportive in everything I needed about the pregnancy and sometimes even my questions about a pregnant first baby woman. They work with love❤️, care, and responsibility, and you see that since the first time you go for your appointment. Grateful.

First I would like to say Dr. miller is a great doctor she made me feel very comfortable, talked me through everything made sure i was okay at every step and made sure every request was handled in the same appointment. The MA Asha was such a great person very sweet and thorough, the sonogram tech was the same.. very sweet people. The phlebotomist and the woman that checked me in as well. They have a great staff my appointment was smooth and quick. I would have gave 5 stars but one of the women sitting at the front had such a nasty attitude. Hispanic looking woman with highlights in her hair, it seemed like it pain her to be at her job. First encounter I had asked a quick question because I was called but had to go to the bathroom. Tone and facial expressions? Very nasty! Then the doctor told me to make a follow up appointment, the woman that checked me in was busy so unfortunately I had to go with her, she did not acknowledge me at all when I asked if I can make the appointment with her you can't imagine the aggravation she presented even turning her head so annoyed seeing what the other woman was doing. I would hope this is not her daily attitude because she definitely throws off the aura here as well as rating maybe a job in the back where she doesn't have to encounter patients would better suit her. Minus the very unpleasant woman this is a great place.

So unprofessional the staff. Long wait ever When I asked them why they didn’t call me They asked me if I provided my orine without they didn’t asked me about it So stupid