I don't get all the bad reviews. They make the place sound as bad as Bergen Regional. No. Care Plus is filled with a component, caring staff who go above and beyond for you. They thought I might have been in "serious trouble" so they spent literally over two hours with me. No place does that. They'd just send you to the hospital and label you "not their problem!" Who knows where these counselors had to be but they stayed with me for two hours making sure and taking precautions that I was "safe" for the night. You are in great hands with Care Plus!

So I filled out the online form. Weeks past and nothing. I kept calling and calling. I finally get someone. I go for my intake. They tell me it will be a while to get a therapist because there is a shortage. No problem I wait and wait. After a couple months I get a call that they still don't have a therapist but they want me to do group therapy on Monday and Thursday nights. I am a single Mom and I don't have transportation. I also have issues doing group because of a previous bad experience. So since I couldn't do their group therapy they dropped me. I really need help. They should have said that from the beginning not string me along for months and then just drop me. Thanks for making my mental health worse horrible place. Plus the women at the front desk literally peeled my insurance card apart. Just a weird experience overall

Semi-friendly front desk and really nice counselor my son worked with. They are a bit disorganized, but overall a good place to find the help you need.

Just got done filing a complaint with the state of New Jersey. So I'm having a mental health crisis and all they do is gaslight. They change appointments last minute, they obviously do not care about their patients. They also shuffle doctors without even giving the patient a send off to say goodbye, no compassion. One doctor prescribed anti psychotic drugs for me simply because I confided in her that I have mildly racing thoughts at night! This criminal organization should lose its right to practice medicine.

I rarely do reviews but I have to review this establishment because the help they are offering me is above and beyond. Everyone from the front staff (Janibel), my case manager (Rebecca), Tina and my therapist (Jennifer Lubanty) have been so wonderful, patient, and caring. I’m having a hard time mentally and financially, but knowing I have a team of caring individuals in charge behind me makes me not only emotional but protected and supported. I would recommend everyone to go to this facility that needs mental health help and a support team. Telehealth goes smoothly, copay goes smoothly, everything is great. Therapy isn’t only thing they offer, they offer support in daily life when depression makes it hard to deal, and a patient and kind manner with their patients. This is optimal patient care and I’m happy I found my therapy home. Thank you careplus

The doctor here is super helpful and people who work here does their best to meet the patients’ needs. I always get the right kind of care, right medicine, good rapport with the doctor. The social workers here who do counseling are to be said little differently, but at least they are trying very hard. The other social workers who don’t participate in counseling are seamless, superior, and understanding than any other places I have been. I am always very grateful and happy for getting the help from this place.

I have mixed fillings. Care Plus specialists helped my son a lot and I will always be grateful for this. Nevertheless, Care Plus preferred not to share important facts with the court appointed parent coordinator ( for example, that mother refused to bring the child to the court appointed therapy FOR 6 MONTHS). It looks to me that covering such information against best interests of my child if to say the least.

Absolutely vile place. Cares more about meeting quotas than their patients.