This place is definitely a one stop shop for pets. I love going in there for a purchase or just for a look see. The staff are friendly and helpful and know their stuff. Their fish selection is amazing and what they don't have they will gladly order for you. The plant selection is varied with some really healthy looking plants. Their other live animals look Healthy and comfortable. I highly recommend this shop.

Their customer service is excellent!! … A very welcoming atmosphere, with staff that came up to us with helpful advice and service. Very large selection of both fresh and saltwater fish, as well as plenty of merchandise for sale. … Some of the tanks looked like they needed better maintenance, but I’m assuming they’re just understaffed. East to find parking right in front of the store. The prices to me personally seemed a bit on the higher side for the saltwater fish. A great selection though.

***DO NOT TAKE YOYR DOG HERE TO BE GROOMED**** I recently took my Chow Chow to Brooklyn Zoo for a standard winter cut. I explained to the groomer and we agreed that she would take his hair down short in the back of his body and to give him a lion cut. That his mane was to be trimmed. The groomer went on to tell me that my dogs hair was severely matted. I strongly disagreed with her and told her once again to cut the back near his hind-legs shirt however not to cut him mane which is part of one of my dogs breed distinctive characters along with his black tongue. In any regard, I returned to the groomer to pick up my dog and the below are the before and after pictures. ***BEWARE*** By the way, it’s starting to get very cold here in New York. My dog is left hairless and cold.

Nice family run pet store. Informative, support local family run business. Had much better selection compared to big box stores.

JOS'E is great at what he do he has a strong personality so if u cant take the heat stay out the groom room lol but he is sweet and means no harm (kinda like me) i was happy for the recommendation!!

This is a very family-oriented pet store. They have everything. It's been open for many years. Pete and Deb are very knowledgeable people. They are economical and they really care about animals. I would recommend this business to anyone with a pet that they love.

I have been going to this place for years. Nobody else can groom my baby except JOS`E. I’m always happy with the results of how he grooms my baby. You can tell he loves what he do & is always patient with my baby. 💙🥰

Hello, do you guys exchange fishes or adopt them, mine are kind of big for the tank, can you help me someway?

Very helpful and quick had new tank and lid along with great advice and service in less than 5 minutes.

They are Friendly informative caring and great customer service. Great place to get your pet anything they need. Great environment will continue to return there. I learn something new everytime I go there.

They gave my dog a beautiful cut! MJ is very happy!!

I think Place purposely doesn't tell people that live feeders could potentially give your fish disease for money on medication and the feeders, decently care for animals but ich always rampant. People there r generally helpful though but always there for quick bucks. Also they recommend vacation feeders even if their automatic feeders are in stock that result in either overfed fish, nitrate/detritus problems and potential algae in the tank because of the amount of detritus in the tank. Your better of just not feeding your fish for a week than using them or getting an automatic feeder. Also they feed their predatory fish live feeders and have a recirculating system for multiple systems that mix with the community fish so their fish are bound to be contaminated with stuff you didn't even see in the tank. I would go here to order fish but I would always quarantine

I bring my fur baby here for good grooming at a reasonable price. He loves Marina. Call and make an appointment !

Wide selection of fish. My aquarium is full of happy healthy fish as opposed to other 'big name' chains who sell fish that die within days. Will continue to support this business.

Place purposely doesn't tell people that live feeders could potentially give your fish disease for money on medication and the feeders, decently care for animals but ich always rampant. People there r generally helpful though but always there for quick bucks. Also they recommend vacation feeders even if their automatic feeders are in stock that result in either overfed fish, nitrate/detritus problems and potential algae in the tank because of the amount of detritus in the tank. Your better of just not feeding your fish for a week than using them or getting an automatic feeder. Also they feed their predatory fish live feeders and have a recirculating system for multiple systems that mix with the community fish so their fish are bound to be contaminated with stuff you didn't even see in the tank. I would go here to order fish but I would always quarantine.

Good place

Great experience shopping there for years.

These are very good Dermology doctors,I love their work cause they know what they are doing.

They were great with my pug Roscoe. This was the first time he has been to a groomer and he looks so much happier after they were done.

Have everything you need for your pets. Price is right. And the help is knowledgeable

Brought my cat here to have her ingrown claws cut. They were very gentle and professional. Will come again. Oh yeah they have other stuff too for all animals. Well stocked shelves. Oh yeah the cashier up front is very knowledgeable and friendly. Im glad this shop is here.

Soooo many options!!! Great location to get fish and Luther aquatic animals. Wide selection of everything you can think of. Price is reasonable. Overall good location

Helpful customer service.

Diverse animals and environments knowledgeable people amazing organization of animals and items amazing for a small establishment

I brought my cat in today to have his nails trimmed. The two women that took care of him were excellent. The staff at the front counter were also friendly and professional. Thank you, I will be back when his nails need trimming.

Great staff ... beautiful variety of pets and accessories ... adorable store cats 😍

The shop is much smaller than it used to be they have a decent selection of both saltwater and regular fish. They also have rats, hamsters gerbils etc. However the issue I have is that much of the staff is very nice and helpful however there is one staff member who's name I won't post who had a very bad attitude each time I went there. So just beware who helps you

Word of mouth is the best advertisement! I heard about what a great groomer Jose is from a neighbor and he did not disappoint - you could tell he loves his job and is very good at it! Thank you for Lulu's lovely groom🥰

Been going to BK ZOO for years I will never or could ever go anywhere else they are the very best. Especially grooming my two dogs. and I also have my 2 turtle's 🐢🐢Cowwabunga and Survivor that was purchased from there years ago

I was babysitting for 2 10 week old kittens when I saw a flea. I went over to the zoo and they took them right in for a flea bath. I had them back in an hour, for a very reasonable price.

Been coming here for about 9yrs super friendly and always makes sure my pup is happy

Great friendly staff. I always feel welcome whenever I walk in. Any questions I may have with my fish/tank they always have the answers that actually helps me.

I called this pet store and spoke to Peter. I explained the situation and asked him if he might now where I could take our pet. My son's pet guinea pig got sick over the 4th of July weekend and it was nearly impossible to find a vet. He was not only knowledgeable, he took the time out to help as much as he could and gave me some places I could try and some recommendations. Needless to say, we weren't able to find a vet and our guinea pig, Blue, passed away.

Great shop. The workers are all friendly, offer help everytime I'm in the store. The groomers are patient, love animals and are great at what they do.

They have pretty much everything you need all kinds of fish from saltwater to freshwater. But their prices are alot higher than other local petstores. The workers were very helpful with helping me decide on what i needed. Will go again but will shop around first

Extremely experienced and friendly. Very helpful . There groomers are amazing and so loving any pet you bring in. Love the way my puppies get pampered there. 5 stars.

Be careful don’t go here and ask for a full service they cut your dogs hair without bathing them i called to let them know my dog smells on the fifth day when in reality I smelled him that same night but due to how far I traveled I couldn’t come back right away they refused to accommodate me ! TERRIBLE SERVICE RUN DO NOT COME YOU MIGHT AS WELL PAY $90 AND KNOW YOUR DOG IS ACTUALLY CLEAN. IF I COULD GIVE NO STARS I WOULD GIVE NONE

I came in for a companion bird for my dad. The lady there was really helpful and knowledgeable. I left with 3 parakeets and all the necessities to keep them happy and healthy.

I always was given 5 star service.

They always have exactly what I need and the exact information I need great customer service as well

Very helpful

Fast like Bugati.

Great spot for picking up some Aquarium Life as well as some insects 4 your lizards. Customer service is always on point very knowledgeable people.

Best pricing for crickets, 3.50 for 50 crickets. Huge selection of salt water fish. Friendly staff.

Very friendly people

Friendly and knowledgeable staff, happy to answer questions. They have a large selection of salt water and fresh water fish, birds and reptiles. They have all the essentials whether you just have a dog or cat or if you have more exotic animals that require more specialty care. Some of the items are slightly more expensive than they would be at a big brand store, but with that being said; I’d much rather shop with these guys and pay the extra $1.50 for cat food and have them answer all my stupid questions and help me find what I need instead of shopping at pet Co.

Terrible staff !!!!!!!

Haven't been in a what seems to be a family owned pet store since the 80's. I had no clue to what I needed but Mike unknowingly helped me (I was clueless to what I needed & didn't know the right questions.) I left happy and inclined to go back for other items. Never knew how hard it was to buy fish. Lol

Its crowded aisles and barely anything I was looking for in the reptile section and prices are not comparable, they was more expensive compared to other places I go to

Great place.. good customer service

They have a GREAT selection of cat toys.

Amazing store and staff!!

Both doggies get groomed there, always happy. They get the teeth cleaned as well. From a different person. Highly recommend.

nice place! but needs to stock up on bird cage cleaners because they didn't sell any when I was there

They are so knowledgeable and helpful. Old fashioned genuine help, that is hard to find. Genie is especially great!

Very friendly staff and decent prices

Staff is knowledgeable and helpful. I Was disappointed though that several employees weren't wearing masks.

Great place

Excellent

My experience in the store unprofessional due to the fact they try to overcharge us for a kitten thats not clean no shots. No papers

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Employees very helpful and friendly, prices are reasonable

Loved the animals

I've been a regular customer here for the last 15+years and I went in to purchase some some mice for my snake and service was horrible couldn't even get someone to come to the back for 1minute to give me the mice the little short lady was the worst

Was told about them from the guy we bought our tank from and they did it all ....picked up and set up our new 60 gallon salt water aquarium!! Peter who moved our tank was very helpful and answered all our questions was very patient. Can't wait to visit the actual store and purchase some new little tank buddies !

Clean fish tank fish very happy love this place

Great for buying feeders for your pet

they're here to serve the neighborhood they've been here for a long time and shrunk as the neighborhood has gotten more expensive but they've always been the most reliable pet store in thearea and have everything you need as well as expertise and not just people looking for a job like Petco

The management team was very supportive and very knowledgeable about caring of the fish! Love the way they value every customer!

Staff is always there to answer questions

They're Amazing and caring

Love how helpful they were I will be going back

I had a walk in and they took care of my baby I would definitely bring him back again they are very nice and I would recommend them to friends

Helpful and pleasant staff.

Excellent service.... Excellent prices!

Don't ever buy an animal from this place, they had a store cat they never took care of the poor animals was given away to someone and they took it to the vet she has a thyroid problem that was NEVER address for years and now she has cancer so think twice before you go into this store. This is not a made up story ask any worker in that place who they didn't care for this poor cat. Karma comes around and i hope you suffer the way the cat is now.