Baines Family Dental – A Dental365 Company image

Baines Family Dental – A Dental365 Company

Dentist Cosmetic dentist Emergency dental service Oral surgeon

One of the Most Reviewed Dentists in Jersey City


Address

386 Central Ave, Jersey City, NJ 07307

Website

www.godental365.com

Contact

(201) 659-5030

Rating on Google Maps

4.90 (535 reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), 8 AM to 3 PM, Hours might differ
  • Saturday: 8 AM to 2 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8 AM to 7 PM
  • Tuesday: 8 AM to 7 PM
  • Wednesday: 8 AM to 7 PM
  • Thursday: 8 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: Baines (27) dentist (25) staff (19) feel (14) great (14) teeth (14) experience (13) friendly (12) recommend (12) Family (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 doneill n. 1 year ago on Google
    I've been going to Baines Family Dental for a few years now and each experience is better than the last. Dr. Baines and his crew are very knowledgeable, friendly and caring...They really make you feel like your part of the family. There very accomadating and setting up an appointment is never a problem. There's never a long wait I'm usually in the chair within 5 mins upon arrival. HIGHLY RECOMMEND YOU WILL NOT REGRET IT!!!
    1 person found this review helpful 👍

  • 5/5 Derrick L. 10 months ago on Google
    The staff and technicians are very polite, professional and knowledgeable about their role and procedures to be done. They show great care in what they do and reflect a great leadership of tge Dentists in charge. I will recommend this office most definitely!

  • 5/5 chichi c. 1 year ago on Google
    Such a great experience. I moved to Florida and happen to be back in town and they accommodated me the same day! The front desk were so polite and helpful. They were able to verify my insurance quickly. The hygienist Salome was great. Her cleaning was so thorough. Dr. Keith, like always was great too. The office was super clean and organized. Definitely recommend. A++

  • 5/5 Renee T. 1 year ago on Google
    Just moved into the area and am SO happy with Baines Family Dentist. I needed a crown, which was totally new to me, and the doctor walked me through everything and took great care. I didn’t feel a thing!!! I also recommend them just for a cleaning. They were incredibly thorough and my teeth have never felt better!

  • 5/5 Christopher G. 1 year ago on Google
    The staff was extremely nice and Ashley was a pleasure to work with for teeth cleaning. The doctor took his time and explained everything in detail and I would highly recommend this practice for anyone looking for a great dentist! Thank you to the whole staff for a smooth and productive visit.

  • 5/5 regine a. 1 year ago on Google
    Thank you so much Dr. Marshall Baines! He has been thorough from my examination up to putting up my crown. I was really scared at first because I thought there would be pain and really be uncomfortable. But I was wrong! Dr. Baines was reassuring me and really took care of me professionally. The staff has been nice as well! They explained to me the treatments that I need for my other teeth based on my current insurance coverage. It was an excellent service. So glad I found this dental office! I have made the best decision to choose Baines Family Dental. Office is clean and well maintained too! 🫶

  • 5/5 Brandon L. 1 year ago on Google
    Great Service. I was able to call and get an apt within an hour same day. Ashley the hygienist was amazing! She had a delicate touch and during the cleaning I didn’t experience any pain unlike other visits to different dentists. She also recommended a really good floss! Dr. Keith was just as amazing. He was quick and to the point stressing certain aspects of my dental health. Overall great bedside manner and really listened to my concerns. The front desk had a quote fully explaining what my insurance would cover and what I had to pay out of pocket. (amazing considering some dentist just don’t do this clearly). Best visit to a dentist in awhile, I couldn’t recommend them more.

  • 5/5 Karen C. 1 year ago on Google
    I’ve been to other dentists before and I would always be terrified by how rough they would be and upset by their rude receptionists. However, Baines Family Dental is a completely different experience. Every receptionist is friendly and helpful and Dr. Baines is amazing! He listens to and answers all the questions you have, is always so gentle when working on your teeth, and he’s just the best at what he does. I won’t see any other dentist that isn’t him. Amazing place!

  • 5/5 Joy T. 11 months ago on Google
    I’ll start with what everybody is concerned with: wait times. I have been here quite a few times over the past year & the longest I’ve ever waited past my appointment time is 15 mins, which, to me, is mind blowing. If that’s not enough on it’s own - the staff is super friendly!! The technicians are nice & considerate. Both Dr. Marshall & Keith are funny, sweet and will voluntarily & happily explain everything to you. The staff at the front desk will greet you with a smile and walk you through any payments in detail. Overall 13/10!! Plus: They have some cool technology which as a tech geek I love

  • 5/5 Nehal P. 1 year ago on Google
    I have been going to Dr. Keith for years! Salome the hygienist and Dr. Keith are really great! The front desk is also great, and willing to help you as best they can. I’ve been to other dentists that will lie to you about having x amount of cavities so that they can get your money. But here they won’t touch your teeth if it’s not required. I love the experience and treatment I have been getting at Baines.

  • 5/5 Mike Mitchell J. 1 year ago on Google
    First time in decades I feel like I've found a dentist I can trust! He's knowledgeable, skilled, and has lovely bedside manner. The facility itself is clean and modern, and the staff is friendly and efficient. I never feel like I'm being upsold or being told I need things I don't. The dentist before him told me I NEEDED to get a crown replaced (which is expensive even with insurance) only to find out I CAN change it if I want to, for cosmetic reasons, but there was no immediate NEED. The dental hygienists are also so lovely and personable. Hands down, favorite dentist. HIGHLY RECOMMEND.

  • 5/5 Lauren L. 10 months ago on Google
    Both doctors are always lovely. Ashley is my hygienist. She is always kind, caring, and gentle when she cleans. The environment is always familial and comfortable at Baines. I’ll continue to go there and have recommended others as well.

  • 5/5 Chris M. 10 months ago on Google
    I love it every time I come here is an amazing experience, I was helped within 5 minutes of coming in and Ashley made sure to make me feel welcomed and did a great job at cleaning my teeth, I didn’t feel anything, I used to hate coming to the dentist before but after Baines Family I love it!

  • 5/5 Anders K. 11 years ago on Google
    I've been going to Baines Family Dental for cleanings and general dentistry for a few years now. Very Good service all around. I do not like going to the dentist but Baines make my visits to the dentist feel easy and I always feel like I am in good hands every time in step through the door at the Baines Family Dental.

  • 2/5 Eric C. 10 months ago on Google
    Front desk frenska was passive aggressive, wouldn’t rescheduled my appointment because it was “confirmed”. I understand there are policies in place but things happen unexpectedly as well. After pulling teeth to reschedule with her (pun intended) next availability is two months from now? I have respect for the doctors here but after that service I don’t know if I will be back.

  • 5/5 Alecia W. 10 months ago on Google
    I’m happy with my visit - my mouth feels brand new. service was excellent from the front desk to the hygienist Jo/Ajah, to Dr Marshall. Thanks

  • 5/5 Sendrella I. 9 months ago on Google
    I have never been happier going to a dentist. He is very efficient, super nice, his work is impeccable, friendly environment, never Kate, and his staff are the best. I look forward to going to fix my teeth which never ever happened before. You can’t go wrong if you pick him. He is the best dentist by far I had in my life and I had plenty 😊

  • 5/5 Robert K. 9 months ago on Google
    I had one of the best visits I’ve ever had at any dentist. Amanda was so very helpful, she understood my anxiety and she let me use her headphones so I could remain calm throughout the process. So very thankful for her help she is definitely one of a kind

  • 5/5 Leslie F. 2 years ago on Google
    I cannot stress how amazing the staff is here. From the front desk to the technicians to the dentist. Nicole was absolutely the sweetest thing ever. She was gentle, informative, friendly, and just all around awesome. Honestly I cannot recommend this facility more. I also paid out of pocket and their pricing is super affordable and reasonable. My wisdom tooth extraction took about two minutes and they made sure I was absolutely numb. Seriously love this place, will never go anywhere else. Thank you guys!!!!!

  • 5/5 Esther B. 2 years ago on Google
    Dr. Keith Baines makes me feel very comfortable. I used to avoid going to the dentist but my husband assured me that Dr. Baines is the best. He did not judge that I had not seen a dentist in years, he took care of my issues well, and NOW I look forward to seeing him and his staff. Thanks to Dr. Baines and staff, I am so proud that I am taking care of my clean, healthy teeth. I highly recommend!!

  • 5/5 Divine J. 2 years ago on Google
    The staff is very professional and friendly. The office is always clean. Dr. Marshall is awesome. He explains everything to you and makes you feel very comfortable. He is gentle and caring. The wait is never long which I love! I would definitely refer Baines Family Dental to all my friends and family.

  • 5/5 Travis H. 2 years ago on Google
    I had a 1pm appointment, I got there at about 12:55. After filling out some initial paperwork (first time patient stuff) I was taken back to the room almost instantly. I went for a yearly cleaning and exam. Dr. Baines (Marshall) was very professional and informative once we were done. Def would recommend to anybody and I will certainly be going back, hoping to make them my primary dentist.

  • 5/5 Yasunari D. 2 years ago on Google
    It was my first time in Baines Family Dental and it was great. The staff was kind, friendly and professional. The office is so clean provided with modern equipment. I am so happy with my first experience in Baines. I'm so thankful for the amazing teeth cleaning.

  • 5/5 Sadia S. 2 years ago on Google
    After I visited Dr Marshall to extract my wisdom tooth… my entire experience of my dental journey so far in life has changed! Hands down the best Dentist in New Jersey (For me in the World). His team is phenomenal and I felt like I went from my living room to another living room. That much comfort they’ve provided while taking out my tooth. I’m beyond pleased with my visit and will recommend anyone who has fear of dentist like me … just visit once!

  • 5/5 Alexandra T. 2 years ago on Google
    Saved me by squeezing me in for an emergency extraction after breaking a tooth and exposing a nerve. Dr. Marshall was honest and informative, and extremely considerate of my pain tolerance. The rest of the staff was equally wonderful. They were all kind, skilled and extremely helpful. Thank you guys!

  • 5/5 MONIQUE C. 2 years ago on Google
    This place is amaaaaazing! It’s really difficult to find a comfortable, safe, and trusting dentist these days & I sure hit the jackpot! The office is super clean, organized, and modern, & the staff is super friendly and endearing- welcoming from the initial phone conversation! I wish there were a higher rating than 5, my experience is indescribable. I’m a forever patient!

  • 5/5 Sam M. 2 years ago on Google
    Just had the best dental experience of my life. Dr. Marshall Baines is so thorough and kind. He took such care with fixing some chips I had in my teeth that had been bothering me forever. He made sure everything looked perfect and improved my smile so much that I almost cried in the chair. I hope he and the entire staff know how much it means to someone to have someone go that extra mile to make sure things are done right. I will recommend him to everyone I know. Also everyone that works there is so sweet and made me feel so comfortable. Thank you so much! :)

  • 5/5 Alex M. 1 year ago on Google
    This is the most professional and kind dental office I have ever been to. You should have no doubts about going there for any dental needs. The entire staff is professional and do everything to make you feel at ease. Dr. Keith is downright the best health care practitioner I have ever encountered. They should expand to other locations.

  • 5/5 Vibrant77 L. 2 years ago on Google
    Such a wonderful staff and great experience. My insurance was running out and when I expressed that, they got me in the next day. From the front desk to the Dental hygienist to the dentist. All around knowledgeable and friendly. They even called after my appt to follow up about how my experience was. Unfortunately I couldn’t tell in that moment because I missed their call. I recommend them hands down

  • 5/5 R N. 2 years ago on Google
    First I just want to let everyone know I am afraid of the dentist like I cry every time. I was having some discomfort and decided to call. The receptionists are AMAZING! I got lucky and was able to have Dr.Keith take a look at my problem. The young lady who cleaned my teeth and took my X-rays is heaven sent! I felt zero pain! Zero! Although I was still a little scared I felt comfortable no pain what so ever. I will NEVER EVER change my dentist they're officially my go to dentist.

  • 5/5 Marissa W. 1 year ago on Google
    The BEST! So glad I found Baines as my new dentist, Dr Marshall is fantastic and a perfectionist. Grateful to have a stellar treatment team here. Thank you!

  • 5/5 Patty H. 2 years ago on Google
    Front office girls are very professional and courteous I was greeted in a very friendly yet professional manner. I definitely recommend this place, it was my first time and would definitely go back. The work performed by the Dr was great and the results amazing

  • 4/5 Dayna M. 1 year ago on Google
    I loved this place for years. Just wish they would have told me they were no longer in Network after they renovated in February. My filling cost me $300 out of pocket and used 40% of my yearly dental maximum which I very much needed.

  • 5/5 Keyette G. 1 year ago on Google
    The whole staff is professional and friendly. They are up to date with their equipment. The office is very clean. Today I had a cleaning and my teeth felt brand new. I'm not ashamed to display a big smile to the public. Baines Family Dental can get 5 plus stars from me. They are honest and they make me feel pampered while sitting in the chair. My experience with them is very positive.😁😁😁

  • 5/5 Karen P. 2 years ago on Google
    I love my dentist. Baines Family Dental has the nicest, gentlest dental techs; my teeth are co clean me cared for and my gums feel terrific. Dr Keith Baines is personable and funny and really looks out for my current and potential future dental needs. When I have had filling in the past, he works rapidly, and with talent. Dr Keith Baines listens to my impressions (no pun intended!) and analysis of what’s going on with my teeth-It’s nice to know they care.


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