Louis Martin Jewelers image

Louis Martin Jewelers

Jeweler Watch store Jewelry repair service Watch repair service

Enduring, family-run store selling & repairing jewelry & watches, including vintage & estate pieces. People often mention ring, jewelry, great, experience, Harry, family, pieces, time, store, beautiful,


Address

54 W 50th St, New York, NY 10112

Website

www.louismartin.com

Contact

(212) 245-5566

Rating on Google Maps

4.40 (89 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9:30 AM to 6:30 PM
  • Friday: 9:30 AM to 6:30 PM
  • Saturday: 9:30 AM to 6:30 PM
  • Sunday: 9:30 AM to 6:30 PM
  • Monday: 9:30 AM to 6:30 PM
  • Tuesday: 9:30 AM to 6:30 PM
  • Wednesday: 9:30 AM to 6:30 PM

Featured Reviews


Frequently mentioned in reviews: ring (23) jewelry (18) great (13) experience (12) Harry (12) family (10) pieces (10) time (10) store (10) beautiful (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Hans R. 1 year ago on Google
    It’s a great place. Leo help us to find a really nice anniversary gold ring for my beautiful wife 🥰. They have many options to choose from. We will definitely come back.
    2 people found this review helpful 👍

  • 5/5 Vann V. 7 months ago on Google • 164 reviews
    Wonderful family atmosphere. Mr. Martin and his family are very nice people. Beautiful & gorgeous vintage pieces. I bought a tiny dainty necklace this time but I will be back in the future for bigger pieces❤️ With Love, - Vann
    1 person found this review helpful 👍

  • 5/5 Susan R. 5 months ago on Google • 6 reviews
    oh my goodness. The best experience!! Caring. Knowledgeable. Great choices and prices. No pressure. Just care!! Skip the diamond district and go to them. We had Jackie as our sales/expert. Will come Back from VT just for this family owned business
    1 person found this review helpful 👍

  • 5/5 G 3 years ago on Google
    Absolutely love this jeweler. We went in looking to update my engagement ring and gave the guy our price range and he made sure to stay in that range and still found me the most beautiful one of a kind ring. Every single employee there was extremely helpful and kind but not overbearing. We had our two young kids with us and they were absolutely great with them, they even gave them candy! I've never been so impressed with a jeweler's shop. We will definitely be making the five hour drive from upstate come next summer to purchase our band's from here!! Ps- if you're looking for antique jewelry, this is the place to go! They have the most beautiful pieces from so many different decades!
    1 person found this review helpful 👍

  • 5/5 vicky g. 2 years ago on Google
    Found this Jewelers by chance after walking past and seeing the New York Pendants in the window. A beautiful souvenir that I wear a lot and hasn't seen anything like during my visit in 2019 or 2018. The lady who served me was nice and I have recommended this shop on a UK Newyork Facebook page as a lot people were asking where I got my Pendant. Will definetly visit again next time I visit New York
    1 person found this review helpful 👍

  • 5/5 richard s. 7 months ago on Google
    Had a wonderful experience here. Bought our engagement ring from jackie who couldnt have been nicer or more professional and patient. We were flying back home to ireland two days later and louis martin had the ring sized and ready for pick up the following day. Also bought a beautiful vintage watch. All the staff could not have been nicer.
    1 person found this review helpful 👍

  • 5/5 Marietta O. 6 months ago on Google
    I discovered Louis Martin Jewelers by chance during my vistit to NY. Despite being just a tourist walk-in, I was received and treated like a longstanding client. I got excellent expert advice and had a lovely discussion. Altogether, this was a great experience and I will definitivel go to Louis Martin again when I am in NY the next time.
    1 person found this review helpful 👍

  • 5/5 Tara C. 2 years ago on Google
    Best family owned jewelry store in the city. They care and take care of your needs. While I was visiting I felt like family. Purchased a tennis bracelet, 2 pairs of diamond hoop earrings, 2 diamond necklace and a diamond ring. All handcrafted jewelry. Eddie, can’t say enough about him! Skip the diamond district and patronize this wonderful family owned business. Hope to see you all again in April!
    1 person found this review helpful 👍

  • 5/5 Victoria B. 10 months ago on Google
    I had a wonderful experience purchasing a luxury watch from Louis Martin. The sales staff was attentive and knowledgeable. We had a FedEx issue arise when it was delivered and they handled it promptly and efficiently. I couldn’t be happier with my experience. Will be a return customer!
    1 person found this review helpful 👍

  • 1/5 Felicia D. 2 years ago on Google
    I stopped at this jeweler to look at their collection. Upon ringing the buzzer I was let in to be greeted by an empty store and an employee sitting on a stool. He turned to a gentleman in the back to come out to help me. The gentleman proceed to tell me they were closing soon. I said no problem I don’t have a lot of time to linger but I wanted to see if their is a ring that stands out to me. I asked for him to show me a ring, he did. I quickly dismissed that as a ring I like. I asked to see the one next to it he gave it to me and again I dismissed it I gave the ring back to the gentleman for him to respond “you’re done I’m tired that’s it”. I said that was rude. He said “it’s been a long day”. I walked out the store and checked the time, it was exactly 6:38pm. I wasn’t even in there for 5 minutes. If it was closing time why was I buzzed in to be treated rudely. I am actively looking for a ring and I would not spend $2 in that store based off how I was treated. We all have long days but when you are in the business they are customers service should be a the important. I would have preferred to be told the store was closed then to be invited in and treated to poorly.I’m not sure of the store hours but I was let in after 6:30pm if that was the closing time. I rated this business based solely on its customer service.
    1 person found this review helpful 👍

  • 5/5 Trinity S. 8 months ago on Google
    Harry did such an amazing job on my ring it was exactly what I wanted! While he was making the ring he sent my fiancé and his family videos and pictures. The whole process went extremely smooth I highly recommend using Louis Martin Jewelers!
    1 person found this review helpful 👍

  • 5/5 Team R. 1 year ago on Google
    Nice location the staff were very professional and courteous. I visited a few other jewelry stores and was given discriminatory treatment because of my appearance. However this place did not treat me with such behavior they were very nice people. Approved by Team Royale Productions.
    1 person found this review helpful 👍

  • 5/5 Alan S. 1 month ago on Google • 10 reviews New
    Had a great experience. Harry was extremely helpful, and a delight to work with. communicative, and efficient with finding what I was looking for. I can’t recommend a more affordable and amazing place like this to assist you with your jewelry and watches. Thanks again Harry!

  • 5/5 Patrick G. 1 month ago on Google • 4 reviews New
    Top tier 10/10! Great customer experience! Anything you need for both genders, infant to mature and can meet your needs with just a request. Plus best prices as well. I purchased an item from here 3 years ago and due to constant climate changes and tough work conditions it needed repairs. My item was back to me in the condition as when I first bought it with an amazing repair price and before the due date! Thank you Louis Martin Jewelers for your existence!!!!!!!!!!

  • 5/5 Alexis H. 2 months ago on Google • 4 reviews New
    Harry was a delight to work with. We had a ring from my family and he helped us repurpose the main stone into our standalone engagement ring and the other stones into earrings. He was responsive and so lovely, and the ring turned out PERFECTLY! Highly recommend.

  • 5/5 Chanel C. 3 months ago on Google • 4 reviews New
    After being married for 10 years, I felt that my ring from a different jeweler had started to look dated and no longer matched my style. After not wearing it for a few years, I decided to bring it back to life. I trusted Harry to bring my vision to life, and he went beyond exceeding my expectations! I am in love with my new ring and cannot wait to work on more projects together.

  • 5/5 ann w. 2 months ago on Google • 3 reviews New
    They were excellent. Shipped a bracelet that was returned to them because receiver had to leave town due to funeral. They sent the bracelet again at no charge. They were a complete pleasure to work with.

  • 5/5 Ian W. 3 months ago on Google • 3 reviews New
    Great experience with Louis Martin Jewelers. They were super helpful when I had a mix up with FedEx and couldn't initially receive the package. 5/5 customer service, quick responses, above and beyond, even answering outside of business hours multiple times. Followed up once I received my package to make sure I had what I needed. I will definitely be a return customer in the future.

  • 5/5 Geoff H. 4 months ago on Google • 3 reviews
    Leon and his team are The Best! Zero pressure, exquisite jewelry, and exceptional experience! If you are looking to surprise your special someone with world class jewelry, I highly recommend Louis Martin Jewelers at Rockefeller Center!

  • 5/5 Matthew C. 2 years ago on Google
    This is a fantastic jeweler that is family run for decades. Shopping is a warm and friendly experience. Prices are very fair, imo. Awesome staff.

  • 5/5 Ronald W. 1 year ago on Google
    Ron and Janet W. Our second time shopping here and in New York, and boy have they updated their store. They have many beautiful pieces. Bought beautiful blue Sapphire and diamond earrings and had some updating on my Ruby ring and Harry did a great job. Not easy these days to locate good rubies. I usually don't put in reviews as I am pretty tough. I certainly recommend Louis Martin Jewelers and they really have a family atmosphere and care about their customers. Everyone was great , just to mention a few, I worked with Harry and Jayne and Leon.. thanks for jewelry to remember generations and friends now for a life time.. Thank you Ron and Janet W.

  • 5/5 Scott M. 2 years ago on Google
    Eddie and the team were provided great customer service and guidance. Highly recommend!

  • 5/5 Timothy C. J. 3 years ago on Google
    Amazing staff! Super friendly and kind, beautiful jewelry and at the best price.

  • 5/5 Bonnie K. 3 years ago on Google
    My favorite jewelry store. They have a great collection of jewelry. You couldn't ask more knowledgeable sales people. Love every piece I purchased. Love you Marlene you're the best. I love everyone else there also. What red carpet service you get and they work with my budget❤❤❤

  • 5/5 Kathryn D. 7 months ago on Google
    Leon was the best! He got to know me and worked with me so I could purchase the pieces I loved the most. Outstanding customer service, I am a client for life!

  • 5/5 wilbert j. 4 years ago on Google
    Purchased the most exquisite tennis bracelet for my girlfriend with great help from Harry. Very courteous place, staff was amazing and very patient while helping decide between several pieces. This type of service is very much appreciated and very rare. Thanks again guys! She loved it.

  • 5/5 Chelsa M. 4 years ago on Google
    This store catches your eyes right from the moment you see it. It's in such a convenient location in manhattan. The store is full of beautiful pieces of jewelry. I came here to find wedding bands for my husband and I. The sales people are super nice and helpful. They aren't pushy and let you take as much time as you need to decide. They recommended many pieces in our price range. We bought our rings there and are very happy. We made the best decision choosing our forever rings here.

  • 5/5 Bea S. 2 years ago on Google
    Beautiful collection of jewellery, especially the art deco pieces. The sale people are confident in their knowledge and share their expertise. Go in with a budget or you'll end up wanting everything!

  • 3/5 Aleks 2 years ago on Google
    I bought a second-hand watch here and it’s good, but the leather band they sold me to my old watch didn’t hold the watch for even a minute when wearing it!! It just fell straight down from my wrist on the hard floor and I‘m glad it didn’t break or get any scratches because of this! When I called they told me there isn’t anyone that can help me with that on a Saturday, only Monday. Well I won’t be in New York anymore by then. I expected much better from such a high quality jeweler.

  • 1/5 Fatema T. 1 year ago on Google
    Bought two rings here about a month before the pandemic. A diamond fell out maybe 3 weeks after wearing it. They obviously were closed and then when they reopened and I explained that it happened right after buying it they said I should’ve reached out sooner. Which doesn’t make sense because they weren’t open. I was willing to pay for the repair but the gentleman I spoke to was so insistant that they wouldn’t repair for free when I never asked for a free repair. I asked to bring it in for a quote on how much repairing it would be. Low quality because I’ve never had a diamond fall out after wearing for less than a month. And the frantic gentleman that tried to make sure I understood that I wasn’t getting a free repair got on my nerves. Basically made me feel like I was lying because I didn’t try to take my ring in (while they were closed in the middle of a pandemic). I’ll just get it repaired at my usual jeweler and won’t purchase here again.

  • 5/5 Jessie T. 6 years ago on Google
    These guys are awesome. I went in as I saw GREAT prices outside for various jewelry. My boyfriend and I were looking for an engagement ring. I did put one on hold along a matching band. He worked with me 120% to ensure i was happy and after my boyfriend surprised me with another ring, I was able to go back and take off the engagement ring i had on hold and keep the band as its too lovely and such a great deal. ALL of the guys Magdy, Mike, etc and the cashier are lovely amazing people with great customer service.

  • 5/5 Mdm. Du Maison “La Grande Dame” Des Femmes R. 1 year ago on Google
    If you are looking for a place to pick up your loved one or yourself a piece of jewelry for a special occasion or just a Wednesday surprise, come see Harry and the staff at Louis Martin's! They are connoisseurs of estate jewelry and with many of the pieces Harry has found there is a story to accompany the second life of these previously loved treasures. If you have your eye on something special that may be a little out of reach, they will work with you to procure that piece. They have a great collection of watches too! It's a joy to walk through their doors. Don't forget to tell them Marlaina Sent You!

  • 5/5 Clay L. 1 month ago on Google • 2 reviews New
    Harry and the entire staff were incredibly professional, knowledgeable, and helpful. They worked with us through a custom design and every step of the way was easy and created the perfect piece of jewelry that will last a lifetime! Couldn’t recommend more.

  • 5/5 Lily C. 2 months ago on Google • 2 reviews New
    Had a great experience. Harry was extremely helpful, communicative, and efficient with fixing my watch. I can’t recommend a more personalized place like this to assist you with your jewelry and watches.

  • 5/5 Naomi A. 1 month ago on Google • 2 reviews New
    Great customer service! We had a very positive experience even with jewelry and watch repair. They will go above and beyond…


Call (212) 245-5566 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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