Tivoli Jewelers image

Tivoli Jewelers

Jeweler

Spacious jewelry store selling wedding rings, watches, bracelets & religious jewelry since 1992. People often mention Tivoli, ring, jewelry, service, recommend, store, staff, amazing, engagement, family,


Address

327 Graham Ave, Brooklyn, NY 11211

Website

www.tivolijewelers.com

Contact

(718) 384-1305

Rating on Google Maps

4.80 (151 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 10 AM to 5 PM
  • Wednesday: 10 AM to 6:30 PM
  • Thursday: 10 AM to 6:30 PM
  • Friday: 10 AM to 6:30 PM
  • Saturday: 11 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: Tivoli (61) ring (52) jewelry (41) service (26) recommend (24) store (24) staff (21) amazing (20) engagement (20) family (18)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Leah S. 1 year ago on Google
    This place is amazing! They know their stuff. I've been going here since young with my mom and started off my own collection with my wedding band. Selection goes from affordable pandora to high end custom pieces. Joe is great and treats me and my family like gold. I usually see Jenny but Marge is amazing too and helped me and my girls pick out their first little jewelry. Go here.
    2 people found this review helpful 👍

  • 5/5 Julia E. 7 months ago on Google • 6 reviews
    Highly recommend Tivoli Jewelers! A welcoming family-owned shop that has been an absolute pleasure to work with every time we have been in. Joe, Frank, and Jenny are all amazing and so helpful. We bought our wedding bands here, and it was one of the best experiences of wedding planning. They gave us an incredible deal and took as much time as we needed to show us all the options. Recently, my wedding band was lost. We were incredibly distraught and immediately went to Tivoli to order a replacement. They were so empathetic, and even matched the original deal they gave us. In true family-owned small business style, they let us put a smaller than usual deposit down and were just incredibly fair and understanding through the whole thing. THEN, shockingly, a good samaritan found the ring, tracked the serial number, and contacted Tivoli who immediately contacted us. They facilitated pick up of the original ring, cancelled the new order at no fee, and refunded our deposit. Just absolutely amazing customer service, and a business that will always have a place in our hearts. Beyond this experience, which has ensured we will be loyal customers of Tivoli as long as we live in NYC, I’ll add that the shop has a great variety of jewelry, excellent prices, and the best customer service around. They always offer to clean my rings whenever we drop in, and just consistently go above and beyond in a way that is becoming increasingly rare in the city. Highly, highly recommend for any and all jewelry needs.
    1 person found this review helpful 👍

  • 4/5 Alberto A. 4 years ago on Google
    Good cheap jewelry that's where I get my bling bling at
    1 person found this review helpful 👍

  • 5/5 Michael L. 2 years ago on Google
    I bought my engagement ring from Tivoli jewelers. They had amazing service! I didn’t know much about buying a diamond but Frank really took his time with me and helped me with selecting the perfect diamond. He even helped me design my own setting when I wasn’t satisfied with anything they had in stock. I’m super indecisive but the whole team really made the process a pleasure. Shout out to Amanda who put the final touches on the ring! I love the final product and more importantly so does my fiancé! If anybody out there is looking for an engagement ring (or any piece of jewelry) I highly recommend Tivoli Jewelers!
    1 person found this review helpful 👍

  • 1/5 Alicia H. 2 years ago on Google
    I wish I could give this place a zero star. I had a very simple pendant made by them (a circle with my own diamond embedded for $300) and the brief was to make it in white gold (like a previous pendant they made and had a photo of for reference). Instead they made the pendant in yellow gold. What's more, I turn up to pick up the pendant and they make me wait 30 min to fix a scratch they'd just noticed - I don't know what they mean by fix, because the pendant still had faults all over it. They then refused to refund me, and condescendingly told me "good luck" in finding another jeweler. Rude, shoddy work, just awful.
    1 person found this review helpful 👍

  • 5/5 Antoinette L. 1 year ago on Google
    Tivoli Jewelers has been a family owned establishment in our neighborhood for over 30 years. My experiences have always been highly favorable. The staff is friendly, knowledgeable and always ready and anxious to help. I recently had an extremely pleasant visit while shopping for a necklace. As soon as I walked into the shop it felt like family was there to greet me. Their sincerity and commitment is apparent. I want to give a special shout out and thank you to Joe. Joe was personable and enthusiastic. He patiently helped me choose the perfect necklace! He even offered to steam clean my rings and they now shine like new. It was clear to me that Joe's confidence and expertise make him an asset to this business. I plan to return for a bracelet. I highly recommend Tivoli and all the jewelers who are there to assist the customers with their selections. Thank you, Frank, Jenny and especially Joe. I will gladly recommend you to my friends and family.♥️
    1 person found this review helpful 👍

  • 5/5 Tierney B. 1 year ago on Google
    I was referred to Tivoli from another jeweler when I needed a repair done quickly, and I could not be more thrilled! Everyone there was welcoming and Jenny took excellent care. She made sure I had the ring back in time for my trip! The price was great and the work was impeccable. I highly recommend visiting them and will be back myself!
    1 person found this review helpful 👍

  • 5/5 Natalie H. 2 years ago on Google
    I’ve done several projects with Tivoli and I could not be more grateful to have found them! They recently worked with me to reset my diamond from my engagement ring into a new custom setting. I worked closely with Jenny (who is a total rockstar!). She handled my order with so much care and answered every question I had with so much patience (and I texted her a lot! Haha…) The jeweler did a stunning job and even finished a week early! I’ve already decided to design my wedding day earrings with Tivoli 😄
    1 person found this review helpful 👍

  • 5/5 camille h. 1 year ago on Google
    Walked into Tivoli's today to get several pieces of jewelry cleaned and they are the most sparkly and clean I have ever seen!! I was so happy to wear them out! The staff was very kind and helpful right when I walked in! Thank you Tivoli Jewelers, ill be back!
    1 person found this review helpful 👍

  • 5/5 Amanda F. 1 year ago on Google
    Absolutely the best of Williamsburg, Brooklyn! Our family has been choosing Tivoli for years and we are never disappointed.Frank, Jenny and Joe are not just helpful but beyond knowledgeable and personable!
    1 person found this review helpful 👍

  • 5/5 Daniella C. 1 year ago on Google
    Mr. Frank at Tivoli was extremely accommodating and answered all the questions I had about diamonds! Excellent customer service, definitely recommend :)
    1 person found this review helpful 👍

  • 5/5 Ariel W. 1 year ago on Google
    Tivoli is the best! I went in tonight with a weird repair request on my beloved but not fancy necklace and they fixed it on the spot (and very well priced.) They also cleaned my engagement ring which hasn’t looked this good since my husband was on one knee… thanks Margie and Jen??? Sweetest ladies! Made my night.
    1 person found this review helpful 👍

  • 1/5 Benjamin E. 1 year ago on Google
    I asked tivoli jewelers to resize a ring for me, and when I got the ring back, the stone was loose in its setting and falling out. Really poor quality control to return a broken ring to a customer. I won’t trust them with repairs.
    1 person found this review helpful 👍

  • 4/5 Jacqui O. 4 years ago on Google
    It's a mixed bag. Sylvia my Jeweler Consultant was VERY professional, helpful, patient and knowledgeable, because of her I'd continue to choose Tivoli. However I went on a day she wasn't working the woman that was there wasn't as warm, welcoming or helpful. Customers she knows well were in store during my trip, and she catered to them while they were still browsing, and left me waiting approx. 15 minutes with no help or word whatsoever. I left feeling slighted, hope it was just an isolated incident, however I will save my trips for days Sylvia is working.
    1 person found this review helpful 👍

  • 5/5 Brooke B. 9 months ago on Google
    Tivoli Jewelers was such a pleasant experience. Joe reshaped a bent ring while Margie fixed a clasp on my favorite necklace. There was kindly no charge and I was out and on my way within 5 minutes of entering.
    1 person found this review helpful 👍

  • 5/5 Betty C. 8 months ago on Google
    Went into the jewelry store today to find behind the counter a very kind gentleman Named Joe. I walked in with tears in my eyes, due to a family heirloom ring missing stones and bent out of shape. Joe immediately took my ring and had me sit comfortably as he examined each prong and stone. He assured me he would have it back to new in no time. My ring came out fabulous. Joe was so diligent and made sure something so precious to me, was fixed and treated with such love and expertise. I would highly recommend Joe to all. He was knowledgeable, and the showroom has so many beautiful pieces that he was kind enough to show to me. I am looking for a gift. I will be shopping here and returning with all my jewelry needs and recommending Joe to everyone who's looking for quality, professionalism and AMAZING jewelery in a beautiful setting of wonderful people.
    1 person found this review helpful 👍

  • 5/5 Ashley R. 3 years ago on Google
    Warm and friendly staff were beyond helpful! Frank helped remove a ring that was too small, and is now fixing/resizing so I can wear again. So glad to have found Tivoli & can’t wait to visit again.
    1 person found this review helpful 👍

  • 5/5 Joe P. 3 years ago on Google
    I’ve been going to Tivoli jewelers for 25 years. They always take care of me. Not many places left like this place. Highly recommended
    1 person found this review helpful 👍

  • 3/5 Jaci H. 8 months ago on Google
    I came here a few weeks ago to resize my wedding band for my wedding. Truth be told, someone on their end messed up and they closed their business while they had my ring. When I did pick up my ring days after my wedding, they were kind enough to not charge me. I appreciated that they took responsibility for the mistake and I now have my wedding band, which fits perfectly. Although I had a negative experience because I didn't get my ring in time for my wedding, they were nice and extremely apologetic. My recommendation is that if you need something by a very specific date, maybe check with all the staff there and look for signage posted. They do have a lovely storefront and their jewelry looks very nice and high quality. To Tivoli Jewelers — I do thank you for resizing my ring and making it up to me.
    1 person found this review helpful 👍

  • 5/5 Karla B. 1 month ago on Google • 47 reviews New
    Frank here is a super start . Got an engagement ring and went back for wedding bands after . After that I can’t go anywhere else .

  • 5/5 Orlando M. 3 years ago on Google
    All ways worth the money. Great services
    1 person found this review helpful 👍

  • 5/5 Eric K. 3 years ago on Google
    Really good customer service and helped us through the process of finding an engagement ring.
    1 person found this review helpful 👍

  • 1/5 T 4 years ago on Google
    Usually good service but quality of jewelry not the best Wife bought a 14k gold pendant for a charm bracelet, not even 6 months and it breaks. Should’ve lasted long than that but, but the amount of business i have given them they wanted to charge me to get it fixed not good customer service at all. Yes but if something was broken off the charm I can say it was negligence, due to the fact that everything is still in tact with the charm and nothing was broken off or any different just tells me it was placed on the bracket wrong for it to come off. It’s about how things are said and handled, remember that as a business owner.
    1 person found this review helpful 👍

  • 5/5 Amy W. 2 months ago on Google • 8 reviews New
    I lived in the neighborhood for 17 years and always used Tivoli for repairs and sizing. I moved to LA 2 years ago, and havent found their match. When I have sizing or repair needs, it will have to wait until my next visit to Brooklyn to be done here. Recently, I had a thick antique band sized up and another ring sized down. The thick band I had tried to size up in LA, but after a 5 week wait I discovered the jeweler couldnt take it as far as I wanted. The friendly staff at Tivoli examined my jewelry, confidently accepted to job and gave a quote. The rings were ready when promised a few days later, and the price when I collected my jewelry was less than the quote. Highly recommend, even for projects that seem tricky.

  • 5/5 Gabriella 3 months ago on Google • 4 reviews New
    Thank you Frank for building my dream ring!!! I can’t thank Frank and Jenny enough for all their help in creating this beauty. The service here is unrivaled and they always go above and beyond.

  • 5/5 igli j. 3 months ago on Google • 4 reviews New
    The care and attention to detail that Frank, Jenny and the rest of the team put into every piece is unmatched at any other jewelry establishment. They did a phenomenal job helping me through getting an engagement ring along with several other custom pieces. Highly recommended.

  • 5/5 amanda d. 7 months ago on Google • 3 reviews
    My favorite jewelry store to go to. They have the best variety of jewelry for any occasion from engagement rings to everyday pieces. Plus they are always willing to work with your budget. There is always something new there, and the staff is so nice and treats you like family. Will never go to another jeweler.

  • 5/5 Andy W. 1 month ago on Google • 3 reviews New
    I’ve gone into Tivoli twice for changing watch bands. The service has always been extremely professional and very fast. They have a great selection and a friendly staff. Highly recommend!

  • 5/5 City News N. 1 year ago on Google
    My husband and I bought our wedding rings from Tívoli and we couldn't have been happier. I had a diamond fall out soon after (while working with my hands a lot) and they fixed it super fast and have had no issues since. We go back often and they are always personable, and clean my rings for free every time. We'll be back to hopefully make future purchases!!

  • 5/5 Jaclyn P. 1 year ago on Google
    I cannot say how lucky I feel to have found such an amazing jewelry store! I had gone to another store to replace a small diamond that fell out of my engagement ring and they ended up breaking a prong and botching my ring. I was very upset. I then brought it to Tivoli and they reassured me they could fix it. And they did! They made my ring look like new. I interacted with Jennie, Frank, Marge, and Joe and they are all incredible. I would highly recommend this store!

  • 5/5 Alex A. 1 year ago on Google
    Margie helped me choose an amazing birthday gift with speed and precision their quality is amazing.

  • 5/5 Julie S. 1 year ago on Google
    Great place with a friendly staff. Joe was super helpful in getting my jewelry cleaned and back to me in time for my trip!

  • 5/5 Tiffany C. 1 year ago on Google
    I only shop at Tivoli Jewlers ! They always make me and my family feel so welcome and comfortable everytime that we come here ! Joe , Margie & Jenny are the best! We recommend them to everyone ! ❤️❤️

  • 5/5 Joseph P. 1 year ago on Google
    Terrific service! Jenny is fantastic. Super helpful and even wrapped my gifts according to the colors of the jewelry so I can remember which box had what in it! Wide selection. Came in around the holidays to pick up some Christmas gifts and the owner gave me a bottle of their own wine as well!

  • 5/5 Edgar C. 1 year ago on Google
    I came in to ask about getting some clasps on some chains and they did not hesitate to help me out and explain everything to me. I brought some jewelry pieces with me and they were fine with testing everything no questions asked. Jenny was helping us out for the most part. We tried on different pieces and asked several questions, she was very informative and helpful. My girlfriend and i were all over the store and even tho they were closing soon they didn’t rush us out but rather we left because we realized they were getting ready to close.

  • 5/5 Allie R. 2 years ago on Google
    I just brought in a pair of gorgeous handmade earrings that I really love that I want to wear for my wedding. They just didn't hang right on my ears and sort of fell at different lengths so I needed them adjusted. Frank helped me out right away and adjusted them right on the spot, manipulating the metal and wire and kept working at them until they fell perfectly on my ears! He was soo helpful and friendly - I couldn't have asked for an easier experience. I'll 100% be bringing these earrings back right before my wedding for another touch-up just to make sure they still fall exactly right. And also for a quick cleaning of my engagement ring!! Love having Tivoli right here in the neighborhood!

  • 5/5 Bryce C. 7 months ago on Google
    I brought in a ring and a watch to be polished. The Tivoli team was very friendly and knowledgeable, and completed the work in just a few hours. My pieces now look better than new. Highly recommend Tivoli

  • 4/5 Gigi M. 9 months ago on Google
    I got my engagement ring downsized at Tivoli. The job was done perfectly and I couldn't be happier with how my ring fits! The staff are friendly and made me feel welcome from the time I entered to the time I left. I only rate 4 stars because, I was promised it would be done same-day (I didn't request this) and I would get a call/text to let me know. But as it drew closer to closing, I had to call up myself only to be told that it wasn't ready and it would be finished next time the resizer was available (2 days later). Despite this, I won't hesitate to go to Tivoli for future jewellery amendments and look forward to seeing those friendly faces again! <3

  • 5/5 Nakeema S. 2 years ago on Google
    I got my fiance engagement ring here. The Woman who helped me was nice. The jeweler came and introduced himself once I purchased the ring. 1 of a kind. Love this place. Recently had to replace a stone, they did it with no problem.

  • 5/5 Denise A. 2 years ago on Google
    This week I went into Tivoli Jewelers to see if they put replacement batteries for my Michele watch. I approached a pleasant looking gentleman to ask if they did. He told me that they indeed did. While he was replacing the battery we chatted . He was very knowledgeable about Michele watches. After he was finished before he presented my watch back to me, he picked up a polishing cloth and polished my watch. When he gave it back to me it looked like brand new. I was so satisfied with my experience at Tivoli Jewelers and would recommendk for Joe them to my friends and family. If you go there ask for Joe the charming gentleman that helped me

  • 5/5 Luigi P. 2 years ago on Google
    Store has very knowledgeable staff. and fair Prices. had an excellent experience buying my wife a Gift. . would highly recommend the store. high Quality jewelry.

  • 5/5 Chava N. 2 years ago on Google
    Super nice service. Affordable prices!!! Definitely going back for whatever whenever

  • 5/5 Alexandra B. 7 months ago on Google
    I have used Tivoli’s services twice over the last 6 months for repairs and honestly wouldn’t go anywhere else, even if I left the area. Not only are their repairs quick, reasonably priced, and high quality, but the team there are lovely, really helpful, show you all your options, etc. They went totally above and beyond for me on my last visit, fixing something that wasn’t necessarily in their remit (a screw in sunglasses) but they were happy to try, and did so brilliantly. Couldn’t recommend more

  • 5/5 Craig C. 4 years ago on Google
    I went to Tivoli jewelers For my fiancé’s engagement ring so naturally it was a very important purchase. Jenny and Frank took extremely good care of me, not only walking me through their inventory but also working with me to customize the perfect setting. They were wonderful to work with and their prices are extremely fair. My fiancé and our family are blown away by the ring and I’m extremely pleased with the whole process. Strongly recommend.

  • 5/5 G R. 4 years ago on Google
    great service

  • 5/5 NewYorker P. 4 years ago on Google
    Beautiful selection of jewelry and amazing customer service. Sylwia is fantastic , she helped me get an engagement ring 10 years ago and has helped me get the same replacement as my wife lost it just recently. She has been very helpful as I got repairs and other things. Great place !

  • 5/5 China C. 4 years ago on Google
    I love shopping in Tivoli Jewelers! They have the best customer service. Every time I’m shopping for a gift or splurging on myself I love coming to this store! They give you the best advice and you always leave there happy. Sylwia is a darling! She’s very kind.

  • 5/5 Antonio C. 4 years ago on Google
    I have been using Tivoli for years now. There service is excellent. They are always willing to help you find that perfect gift. They pierced my daughters ears 7 ears ago and since then they have made me feel like family. Thier honesty is quite refreshing as well. The best jeweler I have ever used and the only I will ever use I have always recommended them to all my clients, friends and family when a comment or coversation or questions about jewelry stores.

  • 5/5 German M. 4 years ago on Google
    Great experience!!! Tried to give me the best deal possible

  • 5/5 Arnold B. 4 years ago on Google
    Tivoli has taken excellent care of all my jewelry needs for quite some time & has done the same with this latest purchase. Thank you again Tivoli jewelers. -A

  • 5/5 Spencer O. 4 years ago on Google
    Had an amazing experience buying my fiance's engagement ring here. Had spoken with Ariana prior to coming to the store and told her what I had in mind. When I got to the store she had 6 diamonds that fit my descriptions for me to look at and compare to one another. All were amazing and she even helped me decide which was best. She also did a fantastic job showing me different bands, as I was originally set on one specific type, and ended up going with a different one, that my Fiance absolutely loved! Highly recommend coming here and will no doubt be back in the future.

  • 5/5 Francesca A. 4 years ago on Google
    My husband purchased my wedding ring from this store and it was amazing, so my husband was turning 30yrs old and I went to them and told them who my husband was and that I wanted to surprise him with a watch frank I believe was his name gave me an awesome price on a specific Breitling that I wanted , he didn’t have it in store but ordered it and I had it within the week. The overall experience dealing with Tivoli jewelers great and I recommend them to everyone I know.

  • 2/5 Ariana F. 3 years ago on Google
    TL;DR The opal in my engagement ring was chipped during a resizing. I brought my opal engagement ring in to be resized and was told it would be $120 to do because opals are so fragile and they'd be on the hook if anything happened to it. When I picked my ring up it fit perfectly. The next morning after taking it off, I realized that the bottom of the opal on the inside of my ring was now chipped. I'd only checked the top when picking it up. The owner at Tivoli would not take responsibility for the chip or replace the opal. The only thing they offered was to polish it. I didn't trust them to do anything else with my ring, so we declined. My fiance was able to convince the owner to refund us for the resizing. The woman who did the measurements for my ring resizing was very kind and helpful. The owner, however, was unpleasant. When we went in to pick up my ring after they examined the damage, I had to ask him to put a mask on.

  • 5/5 juanita l. 4 years ago on Google
    Tivoli Jewelers has outstanding quality Jewelry and also has Classic signature pieces that helps you stand out.

  • 5/5 Barry B. 4 years ago on Google
    Very friendly people

  • 5/5 Dumont 4 years ago on Google
    My son was in there yesterday trying to sell an opal he stole and the manager was very rude w/ him

  • 5/5 Glenda B. 3 years ago on Google
    Excellent service

  • 5/5 Cheryl C. 5 years ago on Google
    I have been using Tivoli Jewelers for years and each time I go my experience is better and better! Sylwia is my go to person and she is fantastic about helping you pick the right item(s). She truly cares about what you are looking for and asks the right questions to help you pick the perfect gift for others or yourself. She and the rest of the staff give great advice as to what to chose based on the occasion, who the gift is for, and what you are willing to spend without ever being “pushy.” In the end, they leave you feeling good and comfortable about your choice. The store offers everything thing you could imagine and a wide selection of each item they carry. I’m always able to find exactly what I’m looking for without ever having to go anywhere else. The jewelry is of great quality and fairly priced. I have recommended Tivoli to all my family and friends who are also always satisfied with their experience there. Anyone who I’ve ever bought a gift there for has always loved it! However, Tivoli is always happy to tell you to come back if ever you or your recipient are not happy with the jewelry you chose. At Tivoli, satisfaction, offering premium products, and and excellent customer service is the goal. I don’t ever shop anywhere else. There is never any need to do so.

  • 5/5 Danny a. 4 years ago on Google
    I purchased my wife her wedding ring from here and hands down I’ve never been to another jewelry store again ever since, Frank is one of the most honest guys in the business and that’s actually super hard to find when it comes to finding a jeweler you can trust. I recommend him to the fullest 100000 percent, thank you frank for everything it’s always much appreciated. 🙏🙏🙏

  • 5/5 Justin M. 3 years ago on Google
    Excellent service by the staff. Great selection

  • 5/5 Robert O. 3 years ago on Google
    Very nice staff and good quality jewelry

  • 5/5 Erin 4 years ago on Google
    Every time I enter this store, I am amazed by the level of customer service & quality of the jewelry they have available. All of the salespeople are knowledgeable, attentive & sincere, especially Sylwia, who remembers me as soon as I walk in the door! Sylwia is committed to making your purchasing experience more than memorable when shopping at Tivoli simply by knowing her customers...whatever your style & budget! Shop Tivoli for all your jewelry purchases...you won’t regret it!

  • 5/5 pvogeler 2 years ago on Google
    Excellent experience here, very professional and friendly. Repaired my Fiance's engagement ring. Had to replace the "shank" and reset the prongs. Looks better now then when I first bought it! It is an antique. Repair only took 2 days. I think the price was very fair considering the labor and the cost of gold. Definitely recommend. Family owned business.

  • 5/5 Shawn-Patrick W. 5 years ago on Google
    Customers service is GRADE A+ Jenny was great! Ask for Jenny! I will be back!!

  • 5/5 Virginia J. 5 years ago on Google
    I highly recommend Tivoli to anyone! The customer service was amazing and the Jewelry is beyond beautiful! I will deffinitely be back very soon!

  • 5/5 Gregg D. 5 years ago on Google
    Tivoli Jewelers is the best!! I go to Ariana for all of my jewelry needs - she’s extremely knowledgeable, and always guides me towards choosing the most beautiful pieces!! 10/10 recommend !!

  • 5/5 VINCENT G. 5 years ago on Google
    Great place for all your jewelry needs. Great for custom orders. Ask for Frank, Rob, Jennie and silvia

  • 5/5 Thomas B. 5 years ago on Google
    Tivoli is the only place I shop when it comes to getting gifts for the holidays or to shop for a new watch. The staff is very accommodating and they don't stop working until they make you happy. Ariana is always my go to when I need suggestions on gifts and ideas and she never disappoints!

  • 5/5 Cathy G. 5 years ago on Google
    I’ve shopped at Tivoli for many years. It’s literally the best jewelry store around. Customer service is on point. The girls that work there are all very nice Ariana is an expert and completely amazing

  • 5/5 Brian M. 5 years ago on Google
    This is a store where every customer is treated like royalty and leaves with a smile! My personal loyalty to "Tivoli Jewelers" goes beyond my individual feelings and customer satisfaction. I am describing the observations of the customers I have observed inside of this store for many years. People arrive to observe and are impressed by the vast, interesting display as well as the kind, knowledgeable, patience exhibited by all of the employees as well as the owner - Frank. My own perspective is that jewelry handmade by Frank is marveled at by people I encounter - especially a gold ring and cross I wear daily. I enjoy, and look forward to going to the store to browse, interact and spread joy by purchasing gifts to loved ones as well as myself! You will feel the same way I do after your initial visit because the store is thoroughly supplied and can make (or acquire) whatever specifications are requested in expeditious fashion.

  • 5/5 Tara F. 5 years ago on Google
    Always a pleasure every time when I go there... the staff is amazing, friendly always willing to help. Know them all personally so no matter who helps you, you will be in great hands....

  • 5/5 Cathy C. 5 years ago on Google
    Tivoli jewelers is amazing!! The staff is very knowledgeable and friendly.. a big thank you to Ariana for her patience.. she was very helpful and helped guide me into choosing a ring that I absolutely love!! Will definitely shop at Tivoli jewelers again!

  • 5/5 Kevin A. 5 years ago on Google
    Their staff service is great !!! Every time I go in either to get something small or big ! Im greeted with friendly smiles! Even when they play old relaxing music which reminds me of my childhood ! Thank you Tivoli Jewelers for making my experience with you guys special !!!!! 👍😊

  • 5/5 Lynn N. 4 years ago on Google
    All of my jewelry is from Tivoli. I have numerous compliments on my cross. I trust them and I'm always satisfied by the quality and style. Thank you to Sylvia who is always so kind and helpful.

  • 5/5 Yolanda P. 4 years ago on Google
    They are simple the best jeweler's in Brooklyn! Wide selection of great reasonable priced jewelry. Peaceful ambiance and the staff are friendly, they are part of my family! I will never shop anywhere else!

  • 5/5 lilGthebasedgod 4 years ago on Google
    This place was amazing. Super helpful staff, amazing inventory. Would highly recommend to anyone looking for good quality diamonds

  • 5/5 Vanessa S. 4 years ago on Google
    I’ve been happily coming to Tivoli for over 6 years. I always look forward to seeing Jenny who such a great human! She is so thoughtful and knowledgeable on all of the jewelry. I’m always welcomed with a smile and helped to find my next new favorite accessory, we moved 4 years ago but still come back just to see Jenny and get our jewelry pieces:) I feel like we are family and would never go anywhere else.

  • 5/5 Willie R. 4 years ago on Google
    Great service and selection. Love this place.

  • 1/5 TIRTH 1 month ago on Google • 1 review New
    Hi, I'm Tirth. The Tivoli jewelers is not good, even they don't know how to behave with the people. My company name is Cygnilab diamond Inc ( Labmine Diamond Inc ) located in NY. Like we're the manufacturer of lab-grown diamond, so thing is that they bought from us the diamonds and they don't want to make the payment, it's been 7 months. They blocked my companies all staff members contact number. So i suggest you that don't go there and don't buy anything from there. They don't know how to treat someone else.
    2 people found this review helpful 👍

  • 5/5 Evans M. 8 months ago on Google • 2 reviews
    Best place to buy you authentic jewellery The assistant Margie really is top notch. Her stewardship and customer service skills are outstandingly remarkable thank you for the experience

  • 5/5 Melissa C. 8 months ago on Google • 2 reviews
    This isn't just a jewelery store... this is your "welcome to the family, let us be of service to you and treat you like family and a friend". Joe was amazing! With his knowledgeable, kind, helpful, patient, and reassuring manor. I cannot say how lucky I feel to have found such an amazing jewelry store! I went here with a special necklace that i wear in honor of my dad daily. over time it got worn, scratched and dinged. I thought it was the way it had to be because after 15 years who can make it sparkling again... nobody! Or so i thought... But Joe at Tivoli reassured me they could fix it. And JOE did! ❤️ WOW was i mistaken. Joe brought it back to New if not better then New!!! He made my necklace look like new! And made me so happy as this piece means so much to me. Joe did an outstanding job on something so special to me! I am forever greatful. I will be back with my engagement ring, and wedding band to be cleaned and fixed, along with making all my jewelry purchases with Joe at Tivoli forever my new "family" jewelry store.

  • 5/5 Annamarie G. 3 months ago on Google • 1 review New
    Tivoli Jewelers is the best! Frank has fixed and made custom jewelry for me, each piece is absolutely beautiful! He has handled sentimental pieces of mine with such care, including my engagement ring. I can’t recommend them enough! The staff is always warm and welcoming.


Call (718) 384-1305 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible restroom
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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