Today, Oct 1, 2021, my son had severe surgery that lasted almost 8 hours. Finally, his surgeon called me and told me to see my son in the recovery room within 60 minutes before going to the regular room. The last time I was in the recovery room was a few weeks ago, picking him up from previous less invasive surgery that wasn't enough to remove the tumor in his jaw. When I arrived as fast as possible at Main Information Deck/passes at 5 pm, I was told by the desk attendant ( she called herself Liza and didn’t wear a name tag) that I couldn't come up. She said to me that someone in the recovery room told her that I should come back after 8 pm when my son is transferred to a regular hospital room which didn't make much sense. She never told someone in the recovery room that one of the chief surgeons who performed surgery asked me to come to the hospital to see my son. Liza ignored my pleas to call back to clarify the situation. So I asked for a patient advocate, but their office was already closed. So I asked for the Administrator on Duty, who replaces the Patient Advocate, after 5 pm. It looked like she got furious and refused to call one. So I waited for more than an hour and finally located the Administrator on the duty phone number through the hospital operator and left him a voice mail. Update at 5:45 pm: I'm not sure that Liza ever called the administrator on duty herself, so I asked information desk manager Liz Martinez for help with the situation, but she started screaming at me rudely. So I continued to wait. Update 6:15 pm: The administrator on duty, Benjamine came out; he was very friendly and soon told me that I could go up to see my son. At the same time, the surgeon finally saw my emails asking her for help, and she sent the resident downstairs to bring me up. After all, it was an upsetting experience. However, upstairs everybody was friendly, I was so happy to see my son surviving this terrifying surgery, and hopefully, he will heal soon. PS for more than one hour, I observed three people who work on the information/passes desk. They have no sympathy for sick patients or their relatives and are disorganized. At times they will group to contradict other visitors and patients, and it seems they are enjoying this “go away” game and not just with me. However, my impression is that the doctors who work here are very professional and kind. The Bellevue hospital leadership should have engaged with some reforms and better training for its administrative staff. Maybe even better salary for information/passes desk attendants because, after all, they are the first representation of the reputation of this biggest NYC hospital. Also, I think the administration should respond to complaints on the hospital’s Google maps profile with bad ratings; so far, I don’t see any; it looks like they just ignore them.

‏I went to the hospital for a simple kidney stone operation. And I was treated worse than a pig. In the (same day surgery) section, the nurses treated me more than badly. My temperature was 103 and I called out to them and they listened and laughed but did not answer. They tried to make me stand up and sit down. I asked for a drink and they brought water and put it away laughing to force me to move. I asked to urinate, they brought the bed tray, and after I asked them to take it, they did not respond to me and did not respond for a long time. ‏It turned out that I had a bacterial infection and remained in the hospital for four days instead of four hours. Even in the hospital, the care was not as it should be in any hospital. ‏I will not be stopping with this comment only about what happened to me.

Last Dec 22, 2023, I went to the ER and Dr. Eunice Armato-Barone attended to me. She has great Bedside manners. She explained the treatment plan for me clearly. I was apprehensive about doing the cat scan because I need to get to work at 5 pm and I know with these procedures there's a long queue. She assured me that she will do her best effort for me to get done before that time and she did. These was the fastest emergency visit I had in this hospital. I checked in at 12 and I was out at 3:30 pm. I would also like to commend the staff who checked me in, the nurses, the transport people and the CAT scan staff. They were all kind, helpful and very efficient. I would have rated them 5 star but their bathrooms are disgusting and the waiting time at the pharmacy is just too long 2 hrs tops that's why i I opted to pick up my meds the next day. Anybody coming from the emergency who is sick would have passed out because of the long wait. They may have cut down on staff because the pharmacy used to be efficient.

I have so many visits at hospitals/Bellevue...and they have all been satisfactory since I needed to attend to my pregnancy 24 years ago and all my treatments have been from my doctors. The internment rooms. The staff are very friendly and they care if you skip an appointment or they remind you of your appointments. I recommend it 100% to my friends... blessings, New York is counting on you... thank you. Thank you.

My 90 year old mother was admitted to this hospital (Bellevue Hospital) on the 16th floor. She is unable to walk alone because she has a fractured lower extremity, weakness from loss of electrolytes which additionally causes her to be very unsteady. The negligence today by a particular registered nurse on duty at this time (at 5pm) today is horrendous! I was on the phone from 5:02pm (time mom asked for assist with a bedpan) until 5:23pm and listened to mom cry because she knew she was unable to hold bladder or bowels and was going to have soiled herself the bed and the floor. At 5:23pm I spoke to the negligent nurse on the phone since it was obvious They do not answer call lights, were not going to assist her to the bathroom and she was incontinent! This is what is happening behind Bellevue Hospital closed to visitors policies. Neglect of proper patient care through and through. Horrible frightening thoughts and extremely concerning to not only the patient but to family members as well. They need to do better by the patients. They weren’t Admitted because they wanted to be there, they're very ill some critical that’s why they are hospitalized. Please take care of our loved ones, they have loved ones that will take action and a voice to be heard! Thank You to all that read this and agree.

Horrible Inpatient psych ward. It's almost all felons and criminals. Lots of violence in the psych ward. Go anywhere BUT here. I had panic attacks for the 2 weeks I had to stay here, and I had them daily because of the scary environment. The staff in the psych ward unit are also very cruel and mean. Purposely yelling at us and slamming doors at night. I recommend NY Presbyterian Cornell, Mount Sinai Beth Israel, or NYU Langone for inpatient psych wards.

If they had option to give this hospital zero stars I would.The absolute worst hospital. This place is built like a prison. My boyfriend got into terrible accident and was Rush to this horrible hospital. He wasn’t treated well with very bad experience especially on the 15th floor north. He needed emergency surgery, they kept delaying his surgery and never got it done. My boyfriend got transfer to a way better hospital. My advice keep yourself and your love ones away from here. This hospital doesn’t care for patients at all! They will treat you like garbage.

January 3,2023 my father did a surgery. He is 96 yrs old. May god bless all doctors nurses and other workers who have made this possible.Doctors I am so grateful to you. If he had died in surgery I would still be satisfied because you have done your best. You communicate with me throughout the entire process. You all have an heart. The care you gave my father is above and beyond. We can never thank you enough. We cannot even mention the problems we have been through at other places because no one would believe us. I had 5 weeks of sleepless nights just hearing my father cry. Every time he would say hold my hands dear lord and walk with me. Thank you lord you held his hands and led him to this hospital .Tonight I think I will sleep much better. Hopefully he will make a full recovery. Thank you aunt Margaret for recommending this hospital to me. It really lived up to what you said. You said you worked there for 20 years and you swear they are the best. It’s all up to the lord on what’s next. Thank you.

They literally forgot to do two of the most important blood tests on my wife on the day she came in to do them. Here we are waiting for weeks for some important results and instead we get told over the phone just come in and do them now. We've been wanting to know the gender of our child for months. Ridiculous.

Went for Covid PCR test due to travel requirement. And the registration nurse was very professional and polite and guided me well through the whole process with full attention and explanations. Very calm environment too. Very positive and good experience. Thanks.

I am still waiting my medinces for more than 4 hours since 1:50 PM at the pharmacy. It's 6 : 14 PM now. I asked the supervisor, Steven what was going on and he just ignored me and tried to close the window when I was tallking. So, I told him that I was waiting for 4 hours and he asked my name and never came back for 40 minutes. He just took care of the other patient who had loud voice in front of me but, he didn't want to help me. I am sure for that he helps patients depends on their races.

Thanks to the wonderful team of Doctors, Nurses, Lab Technicians, Auxiliary staff, Food services and everyone at Bellevue Hospital who participated in the major surgery, treatment and care of my 96 year old dad. It's a miracle. His treatment and care was phenomenal. My dad is an amazing man glad to see the sparks in his eyes his face glowing. Thank you.

Dr. Harrison is great. She is compassionate and concerned. She answers all questions and gives a thorough examination. Agnes the receptionist is wonderful too!

If I could give no stars, I would. Twice now my insurance has been charged for an ER visit at this hospital and my HRA wiped out. Born & raised in Alabama, have never been to NY and don’t want to. Someone there needs to learn how to do their job, be retrained or let go. I’m supposed to have surgery in 6 days and it’s looking like I’m going to have to cancel. If I end up having to cancel, this hospital will have a bigger problem on their hands.

The absolute worst hospital. This place is built like a prison. The staff makes fun of the mentally ill and whoever asks for a little bit of help. Customer service is incredibly slow and the doctors are incompetent. Please please if you’re sick and have other options go somewhere else. NYU Langone right next door is like heaven compared to this hell hole. Stay away if you can. If any of the Bellvue directors read these reviews, do better!!!!

The ER staff are true soldiers!!! We unfortunately had to bring my husband to the ER on our last night in NYC. The ER staff was incredible. What I witnessed with the patients coming in for the 8 hours we were there was nothing short of a psych ward. MOST of The patients were verbally abusive towards the staff, the staff didn’t stop the entire night, each of them displaying patients, professional and understanding. Thanks for taking care of my husband and shout out to the Firefighters that helped him. Fight the good fight !!!

Went for a Covid test (PCR nasal swab). All free and without appointment. Staff was useful, professional and nice. Nurses were doing there best to be helpful and make patients feel comfortable. Went just before opening at 7:30am and the line was a little long (60min). Going a little later is probably faster. The nurse told me that the results would come within 1 or 2 days but I got them via email in less than 24h. Very satisfied by the entire process.

Can't say much about the Doctors here , they saved my 77year old father from death..Awesome on there behalf , but for the Information Desk the worst..From the reviews I see I'm not the only one , they suck.. Its as if they were just placed there for the first time.. One of them seems to have her time of the month every day. Rude as hell..

I was admitted to Bellevue hospital on 11/29/2022 got there at 12:15 pm and got a bed at 11:30 pm. They took my Covid test and it was positive . I was on 16 north floor My room have 3 other patients with myself . No one pays us any attention in this room, they doesn’t answer the call bell, they doesn’t come and clean the room , when they do peep in the room they ignore us and walk away when we ask questions. One nurse even told me this is Not a hotel or lounge, another one told me this is a Covid room she is not going in. Bed sheet and Lining doesn’t get change, bathroom doesn’t get cleaned, mind you no one in this room can do much for ourself because we can’t really walk. They tell lies to us about everything because someone else would walk in and say something different when ask the same question . I’m having a lot of pain and I’m suffering here with bad treatment and need help, the night shift I am talking about, they comes in at 7pm and doesn’t come and introduce themselves nothing, they come to our room at 11pm for 2 mins and turns lights on and give us our meds I would never come back here or tell anyone to. This is my 2nd time getting admitted because my doctor told me come here, and it was the worst . I am a dermatology patient . This hospital gets 1 out of 10 . 10 is the highest . I will be doing a video on my social social medial about this hospital on this topic and another terrible experience I had. I video tape it so I will be exposing the employees.oh also don’t talk about the food and time you get it, you can’t ask for something else if you doesn’t want what they gave you. Everyone eats different food. Why they don’t just ask you first what you want. They putting COVID patient with none Covid patients just for saving room sake a nurse told me . I don’t even thing I have/had covid . They putting disturbing patients with normal patients. Now I can’t sleep at all, I had to complain and lost my cool to get changes . Not a good hospital today is 12/05/2022 I’m still here

If I could rate this hospital zero stars I truly would. I see many comments with the same issue my partner had. Major lack of care and sympathy. My partner went in trying to get help for their back pain from their herniated disc, muscle spasms, and crippling cramps in their leg. These pains get so intense that my fiancé even experiences hot flashes. Doctor Sarah Fetterolf said my partner appeared to be comfortable and fine, even though my partner was walking with a limp and in severe pain. During this visit, my partner has an accident and fell due to not being given a wheelchair or assistance. Nurse gave them a shot and left it bleeding. No one assisted either when they asked for a urine sample. Considering these were all white doctors and nurses, I feel confident and sure enough to say it felt a bit racist. This is only a short summary of what my partner experienced but it isn’t even half of what they experienced and felt. The other reviews under this hospital are disheartening. Do not work in a place where you don’t truly care for your patients. There is no reason why a huge hospital like this one is having problems caring for patients. I hope to see change and that there is a change in staff as well.

Hello, I am of Mexican origin and I allow myself to describe your service as excellent. They serve you with such quality and love for their profession. God bless the doctors and nurses who made my surgery possible and rescue my foot. Thanks to them, I walked again. I loved the medical service. that they offered me and without paying a dollar.

I’ve been on hold for over 40 minutes trying to receive information on a patient and no one has answered me yet. Also they did not prescribe any pain medicine due to a serious incident needing medication. Very unprofessional , i do not recommend coming here.

The people that work in the coordination operations shouldn't be employed anywhere. Impossible to schedule your Lapland fills after surgery, they make it seem like it isn't apart of what is covered in your insurance. Like they're doing YOU. a favor. The doctor who did my fill asked me why I wanted to schedule for the following month consecutively? Yet the doctors before the surgery clearly stated you have to return once a month post op for your fill in order for the surgery to be successful 0/10. Do NOT recommend. Avoid at all costs.

Good luck having someone explain your tests results... I recently went in to get my blood drawn for some lab work, and my results came back. It has been 4 days already, and I still cannot find someone to speak to about it. I call and they "transfer" me to the "correct" line, but they never answer. They always come up with the excuse that the staff have already left. Uhm, I have been calling throughout the day, as early as 8:00 AM.

The food is horrible and small portions. There's no order, meals come when they get there. I've had breakfast @ 9, 9:30, 10, 10:30 once it even came @10:45 then lunch @12:00. No one comes by to take your food order. Everyone gets the same meal. If you send it back, you'll get the famous turkey sandwich (yuck) or just go w/ out.There's 4 nurses to watch over 32 patients. My call bell goes unanswered till time for medication SMH 🤦‍♂️

I was treated impeccably. My Blood pressure was extremely high 😪 and the team made me comfortable and watched me for hours. I had no idea my pressure was high no signs at all. Thank God I came in for that appointment. I am so grateful to the staff in the Blood pressure monitoring area.

Cleanest hospital I’ve been to, very comfortable environment.The staff is over the top & when they say they are gonna take great care of you they mean it. If you need any care , especially a major surgery I will recommend this hospital. I came late to my appointment and was still seen within 10 minutes after I registered. I will say They are very professional and will help you in the best way possible.

I called them, I spoke with 4 different people, I asked 2 of them about the price of the service that I need, no one is able to tell me the price for just talking to a doctor. The last person's answer is the most out standing, to the best I can understand she was indirectly telling me to call somewhere else. How I understood those people is, they either all do not know the price, or they have a policy not to make pricing transparent.

I was very pleased with the staff in the clinic area. The office staff on 1a was very helpful. The rehab doctors really made me comfortable and listened to my concerns, made it simple for me to understand and communicate with them. I was very pleased with my visit that da

I had to go in for a COVID-19 test and an antibody test. It was really fast - including the paperwork, it took about twenty minutes, maybe a little less. The man who drew my blood was very kind - I don't do well with needles or blood, but he talked me through it and kept me distracted. I didn't even feel the needle go in - it's the most painless blood-draw I have ever experienced. The COVID-19 nose swab test was also quick and easy - a little uncomfortable but no pain. They had me in and out quickly and gave me some free hand sanitizer. Everyone was kind and helpful. I'll definitely be coming back here.

Today my husband went to The emergency bc he wasn’t feeling well. The service was just disgusting from Moment we got her here. I was more surprised by the doctors attitude, she was acting like she was talking to kids in a School. First of all I understand the amount on stress they must all Encounter however your response was just not okay. Hope there’s some training in customer service soon.

Kinship is too much in here I was with my uncle before 30 minutes at appointment time but the receptionist put me after one person I ask her why she did that she says she forgot to put that person in SCHEDULE but that's not my problem, y should I suffer for her mistakes??? Its look like I back to corrupted country. America.

This is a review about the Covid tests offered at Bellevue. Got into line at 7:45am and got out around 10:30am. The line moves slow since the staff will take down your information to setup a MyChart account for you(where you will get the results later). Once in, you can choose if you want the antigen test, regular one or both. Got the antigen test in under 4 hours, currently awaiting the regular test. The staff is incredible and very helpful! P.S. The regular test came in about 15 hours in the MyChart App

I’ve literally been on hold just trying to get through to the emergency room FOR 3 HOURSSSS NOW!!!!! I’m still currently on hold while leaving this review. This is ridiculous. How do you not answer the phone for 3 hours when people want updates about their loved ones?!? You guys need to hire phone staff or something because this is beyond absurd!!!!!

Trying to get a hold of anyone via phone??? You have a better chance of being hit by a train while swimming in the Hudson. If I could give no stars I would.

DONT NO WHERE TO START SO I WILL SAY THANK YOU!!! TO THE CREW THAT WORK ON MY WIFE 2/26/22 AT 12:14 PM SURGERY IN LABOR AND DELIVERY. MY WIFE WATER BROKE AT 7 MONTHS AND A HALF MY SON WEIGH WAS ALMOST 6 LBS AND MY WIFE AND SON ATTENTION WAS THE BEST IVE EVER SEEN. I WOULD RECOMMEND THIS HOSPITAL TO WHO EVER WANTS TO HAVE A WONDERFUL EXPERIENCE GIVING BIRTH, WHY DO I SAY THIS ? BECAUSE I WASN'T PLANNING ON HAVING THE BABY HERE, WE WAS GOING TO HAVE A MID WIFE NAME CHLOE WHO UNTIL NOW SHE BEEN A REALLY BAD EXPERIENCE. THAT WOULD BE ANOTHER REVIEW. WELL HOPE THIS HELP THE PUBLIC AND HAVE A SAFE DELIVERY.

Probably some of the sloppiest attention to detail I've ever seen when it comes to recording notes. I was assaulted on the subway and thrown face first in a metal pole. I indicated that I had nausea and didn't like lights. Guess what I discovered in my records? "Negative for... nausea... photophobia." Also, I never saw the doctor listed on my file. I only ever saw the resident. Hope they bill me correctly and not for services that weren't ever really rendered.

Careless and unprofessional workers. They sent my mother home with bunch of medication she needed to take (She has congestive heart failure), but they never sent request to her pharmacy. My mother had no medication to take!!!!! I was calling the entire day and I couldn't get hold of anyone from cardiology department. What's the point of having a phone if they never answer... Instead of helping, they put my mothers life in danger!!! Bellevue experience was the worst we've ever experienced!

After being turned away by NYU with a tooth abscess, I walked over to the ER @ Bellevue where I was taken good care of and given a referral to return in the morning to see a specialist at the OMFS/Dental clinic on the 5th floor. As someone who suffers with extremely high anxiety at any dentist appointment, I more than appreciated how caring and compassionate the doctors were who tended to me in the clinic. Dr. Ghudial and Dr. Alemu were two of the best dentists I've ever dealt with. When my anxiety got the best of me and I began to cry, they helped me through it by calming me down and reassuring me, never losing patience with me. They talked me through the procedure so I knew what to expect as we went along and before I knew it it was all over, as painlessly as possible. I cannot find the words to describe just how much their care and compassion meant to someone like me. As a NYer, born and raised, Bellevue was always given a bad rep as a hospital and all I ever heard were horror stories, but my experience over these past two days was the complete opposite. The staff in both the ER, and dental clinic were fantastic. The hospital itself looked clean and orderly and wait times weren't as long as they are in other hospitals. All in all, I can't find anything to complain about at Bellevue Hospital.

Worse hospitals I ever been . Regret the day NYU had to transfer me here for surgery . Got surgery today and the whole 15 floor has no AC , is so hot in here , I am not able to sleep. Most of the Staff have a nasty attitude and now I understand why . This is not acceptable for staff to work like this or for patients to deal with this. Oh and was put in a liquid diet only for 24 hours water and apple juice , but they only had 3 apple juice and my boyfriend had to buy apple juice . I won’t be paying that co payment that’s for sure.

The emergency department is a nightmare. Most of the staff is rude and misleading. Lots of personal/unprofessional conversations between staff members while some patients were screaming for help. We had to chase down the doctors and nurses for updates since they hardly updated us from 1pm to 1am. The hiring manager is definitely hiring their under qualified friends/family. Most bizarre ED experience.

The 3 stars are because of the amazing medical staff that treated my mothers blood clot and then quickly identified the cause of it, putting her on the best medication for treatment. The after care however in 16 East was horrendous. No one comes when the button is pressed. My poor mother soiled herself in the chair, called me crying saying that no one was coming to clean her up and change her. The nurses check in, she asks for something, they then take an hour to get back to her for a simple request such as a bed pan. The only time they actually did anything on time was when I was there visiting her and relaying her requests. My mother thankfully has good vitals after her procedure but I can’t even imagine the nightmare it would be if she didn’t. Another star has to be awarded to the case worker assigned to my mother. Casey is excellent and helped us with everything we asked including quickly initiating and processing a transfer to a much better, private hospital. Don’t go to Bellvue if you want to be treated like a human being.

Was there for an operation in 1985 and 1996 great experience but by looking at all the photos on this site wow! they have changed this hospital so much in and outside that i didnt reconize it where do you walk in now from 1st ave ? Beautiful.

They have great doctors, most of the nurses are nice but people at the desk can be rude especially to those that can’t speak well English. They get so angry when you don’t stand “behind the line” which is just tape on the floor. I was waiting in line to register for my appointment (women’s care 4D) there was one lady at the desk doing something on the computer for more than 5 minutes I walk up she tells me “I didn’t call you” my reply “I know but my daughter needs to use the bathroom could you please open the door?” ( they buzz you in to access the bathrooms that are closer to the desk) even after going to the bathroom she was occupied doing something else and said to wait for someone else to register me

I love Bellevue. But the elevators by the in patients area are not using proper social distancing. My mother was going down the elevator and it was packed. I hope no one gets sick. I was so worried about my mother . I was so upset. I hope someone reads this review and looks into this very serious matter. Thank You.

PLEASE DO NOT GET BARIATRIC SURGERY AT THIS HOSPITAL. I did and I regretted so much. Don’t make the same mistake I did. 6 weeks later and I’m still in the hospital.

First prize for filthiest hospital in New York.

Terrible . I was there for almost 6 hours. I come back because I was not feeling good I went first to the Bronx NYC they diagnosed me with urinary infection than in Bellevue they say I don't have urine infection but I already taking antibiotics that's make me feel terrible . They did not even get blood test done what's the purpose to come to this bushit place and still feel bad ? No reasons I don't recommend this place

Terrible place to go to if you’re pregnant. I had went to the ER due to spotting they told me i was having a miscarriage and advised me to go see the ob gyn to confirm and make sure i was and that my pregnancy hormones were going up in which they did and thank god the baby is okay. They then scheduled me for an appointment to do a sonogram mind you i had not even sat down with a nurse or been prescribed any prenatal or anything but they did the sonogram and the lady asked me if i had spoken to a doctor due to all the questions i had and i told her , “no” they right away gave me an appointment 2 weeks later and just automatically cancelled it without even notifying me know and schedule me for another one basically for when my first trimester is going to be over and still didn't inform me. I sat down and called for 4 days straight trying to figure out why this occur and till this day i havent been able to get anyone on the phone. If you’re pregnant please go some where else!!!! This hospital is just a waste of people time!

They have great Doctors. But they do not know how to keep appointments. Most of the times you get over an hour from the time of your appointment just to be seen or get something done.

You ever wonder how some people you know became nurses? You say to yourself, “how did that person become a nurse?” This is probably where they end up working. Some of the most unprofessional and disrespectful hospital staff I’ve seen. They need to stay in their professional lane, why are you giving legal advice to patients? I should have no idea where you align politically. Your comments outside of medical advice shouldn’t make it clear where you stand on the political spectrum. A hospital isn’t the place for politics and woke ideologies. Recently, there were some police officers with someone they arrested. The person started screaming, yelling, and spitting. I saw two of them trying to put the guy in restraints and some nurses and doctors ran to see the commotion. I was baffled at what I saw next. I thought they ran to give the police a hand, nope. They started yelling at the cops that they were putting him in a chokehold and yelling in defense of this lunatic. You could clearly see from the doorway that the cops were not in any way putting this guy in a chokehold. They were both holding onto the guys arms. Why was this nurse yelling this when it clearly wasn’t happening? Was she yelling this to try to get them in trouble? Why were they yelling at the cops who were just trying to restrain a violent person who’s spitting everywhere? It truly made me sick to my stomach. As a life long democrat this place where we’re at in 2023 makes me sick. Hold the police accountable if they’re doing the wrong thing, but this was not it. These people should not be working as nurses and doctors.

I've been there in the night from the 12th of September to the 13th of September with my mum. As a tourist it is never is, when u are nervous, it hurts u never know what will happen. The Team in the emergency room was very friendly and helpful. A big thanks to them. Greetings from Austria.

Bellevue Hospital is my go to for healthcare! They have ALWAYS provided healthcare for me especially during times when I was very sick and uninsured. The asthma, adult medicine, ENT, orthopedics and pharmacy teams are top notch and truly care about patients! I’m forever grateful for their service to EVERYONE regardless of race, gender, or religious beliefs. They do their best to ensure quality healthcare is being provided with limited staffing and resources! For good reason they’re world renowned.

My boyfriend's uncle passed away here and they didn't even bother to notify him or his mother ( uncle's sister). She would visit him every morning or afternoon and when she arrived he was no where to be found. My boyfriend and I were going on a trip and while I was driving he called the hospital only for them to tell him "he passed away earlier today". I have friends that are nurses in the ICU and they said that that was a little unprofessional for them to do. When a patient is very very critical the family members would generally be notified. They had the audacity to say that they were trying to contact my BF or his mom but no answer. LIES. Both their phones were always charged and just in case they'd get a call from the hospital. They were always close to their phones.

Excelente servicio in emergency room I came 8:00pm the doctor is excellent she call the especialista doctor am I living Max better ???

The place, not quite chaotic, has barely any communication, a nurse was looking for my relative (the patient), when they had been taken for tests, along with that they had given him a extremely wrinkled gown that had already been tied as if used already, put them in a small ER curtain closed room with 3 other patients, there was barely any room to even ask, and speaking of asking, they had asked such unnecessary questions such as their religion, might as well walk to Africa and get an ambulance there.

Employees have no knowledge about anything. Info desk was not helpful and shouted at me for asking questions at the help desk. Security guard obviously dont know anything and refused access for no given reason. Another hospital to avoid. Not to mention this place is probably haunted.

Had baby Sept 2019. Went here for tests for prenatal care, was never informed baby was measuring small and because of this I was not prepared for the possibility of c section, much less an emergency one. The communication was terrible between the nurses, they didn't tell me the reason I was being induced, know exactly how many people were in the room and accused us of having more than the limit. For a "breastfeeding friendly" hospital it's horrific. They pushed formula on us so fast because he couldn't latch and his blood sugar levels were low. No lactation consultant on the weekends, she came when I was practically walking out the door day of my discharge, the photographer never came around to offer us packages for pictures. They even nessedImessed up my son's newborn screening test because they did it before him being 24 hrs old and nearly cost us his health and development long term I had one day nurse loved and she was the only helpful one, sadly I can't remember her name. Overall it was an awful experience for a first time mom. Look elsewhere because this is not the hospital to be giving birth at or entrusting yours and your baby's well being

Today November 5, 2022 around 4:50pm. Murieka McKenzie from my understanding is the admitting supervisor. She was disturbingly unprofessional, unkind, insensitive and down right nasty. I can only imagine how she and her staff treat sick patients. I witness a horrible fight between two of her staff that yelled and screamed at one another in front of me and my family. She attacked one of my family members because they refused to allow her to dismiss their complaint and treat them like trash. She needs to be retrained, suspended and reprimanded. If this is the kind of behavior that the CEO sees as acceptable I am afraid of what other inappropriate, unprofessional and toxic behavior he allows in this hospital. God help us all. I recommend everyone go to Mount Sinai where I experience a level of professionalism that was out of the this world. The administrative staff and medical staff treat you with humanity and compassion unlike Bellevue. For a hospital that’s been around since 1736 you would think they would’ve mastered how to treat people with humanity.

It is really a disappointment to go to a hospital and be treated unfairly with horrible care. My mother in law went in for a stroke. During her stay she was treated horribly overnight, nurses ignored she she used the restroom on herself and had to wait til morning staff arrived. That morning the nurse that left her in bed had a verbal argument with my mother in-law that was not able to even walk!!! The ghetto nurse replied saying she thought my mother in law said she think she has to use the bathroom!!! BUT NEVER CHECKED ON HER! SICK. They then moved her to rehab for her to stay a week! Going home with no follow up care!!! WHAT IN THE FFAAQQQQ! PRAISE GOD WITH THE HELP OF HER LOVED ONES SHE IS UP AND MOVING BACK TO HER OLD SELF. IM WRITING THIS BECAUSE ITS NOT ONLY MY FAMILY THAT HAS HAD THIS ISSUE WE SPOKE TO “supervisors” but WE KNOW THAT WAS NEVER REPORTED I HOPE SOMEONE STARTS TO FOLLOW UP WITH COMPLAINTS OR GAVE US THE RESOURCES TO SPEAK TO SOMEONE SO THESE PEOPLE CAN BE FIRED. WE DID HAVE SOME AMAZING NURSES THE ONES THAT HAVE A PASSION FOR THIS! ITS REALLY A DISGRACE. THANK YOU TO THE PCA, CNA ,RN THAT HELPED US

Hi tried to get in touch with the dental side of the hospital multiple times and left multiple voice mails. Nobody picks up so that I can make an appointment. I’ve left my name, number, and the severity of the situation and yet no phone call back to me. This woman picked up the phone and she said something so quickly that I could barely hear her words and next thing you know without even the chance to speak she puts me on hold. I’ve been trying to call them for past few months, not just one. It’s been MANY MONTHS. And yet NO CALL BACK AT ALL.

I have noticed The Oncology department/clinic at Bellevue gives special care to each patient, from the reception area to the doctor..They do their best to make each patient feel comfortable. Although sometimes they are behind schedule, they're apologetic about it.

I went to Bellevue Hospital due to my pain of my muscle at my right shoulder and neck pulling toward each others. At there everyone since the doctors at the emergency room to all staff treated me so nice. I came back with manageable pain by following the doctor’s prescription. Therefore, I can said the best emergency room so far I have experienced.

Every staff member I intracted with was very kind and helpful. Cardiologist Dr A.Adelsheimer is a great doctor. He wants to see his patients healthy and tries to get deep into patients heart problems so he can give best advice and solution! I went very depressed for my appointment due to my health issues but came out excited when I came out after visiting him. Thank you Dr. Adelsheimer!! The only thing Hospital needs to improve is to bring more staff in Pharmacy department. When I went to pick up my medication, there must be almost 70 patients waiting ahead of me for their medication and there was only one window open. Later 2nd window opened. Everyone was getting frustrated. Wait time was 1-2 hours which is unacceptable!! All windows should be open to expedite the mediation pick up process!! Overall not a bad experience for my visit to this Hospital.

Kind peoples and explain treatment well. Muchos Gracias

Very disappointed. I had accidentally threw away my dentures, and when I went here, I got turned away. Terrible customer service. And I believe I saw a few people coughing.

You have to be an angel to work here. Witnessed a couple of employees get talked down to and berated by a patient there just because she was late to an appointment & didn’t know how to fill out her money order. Woah...

The Staff is great but they need to do a better job with time management and scheduling their appointments. I always have to wait over an 1 hr to be seen. I am currently in the waiting room for an 11:15 appt I have and its currently 1:36pm. i Still havent been seen.

(Translated by Google) It's the best hospital in the world (Original) C'est le meilleur hôpital qui existe au monde

Great facility! I had a bad spider bite and needed care immediately. Dr. , was amazing. I didn't have to wait long, and was taken care of in a timely manner.

I recently got my two wisdom teeth pulled out.and didn't feel any pain or pressure and the staff is really friendly.

My father , Marek was admitted to your hospital due to stomach cancer. He is now cancer free. We are so grateful for the care he received. heartfelt thanks to : - Dr. A Lee - Dr. J Lee - Dr. C Peng - Dr. R Parungao - Dr. Melinda Katz and rest of the team - We Thank you for the most wonderful treatment, your knowledgeable and compassionate care. We also are grateful for your professionalism . You are amazing doctors as well as being wonderful people. Thank you The Family of Marek

Horriiibleeeee customer service i been waiting for someone to respond my call to ask about a patient for 4hours yess 4 effinggg hour, theres no explanation or excuse for a “HOSPITAL” to not have a person to answer a simple call ridiculousss ohh and lets not forgot how cold the waiting area is. THEY NEED TO DO BETTER!!!

The staff is unpleasant and lacks understanding and empathy, from the front desk to the nurses. You must have trained employees to assist sick patients and their caregivers.

if you prefer your hospital to feel like a prison, bellevue is the spot for you! was mistreated and medically neglected (ie couldn't eat and staff wouldn't administer fluids). left feeling worse than when I went in.

Absolutely the worst ER Department. Chaotic, terrible responses from staff. Bodies dragged in, put in aisles. My mother was kept for 10 hours, terrible service. Avoid at all costs.

The indignity this place to people already in a bad situation is astounding and adorable. Terrible care, the staff are bothered when asked to do their job, forget to feed patients, can't give a straight answer to save their life and leave you in limbo with no answers for DAYS!!! Questions......haha no one knows anything, someone in charge......good luck finding them, want to call......haha that's a hour hold to be transferred to a phone no one answers, food..... when you do get some a stray dog wouldn't touch it.

No complaints for medical, radiology, laboratory & mri/scan departments.. Don't call Endo clinic, they never pick up the phone. New building is always clean, excellent service.. But ER forget it!!!

No complaints for me my ears Doctor was good. .But Don't call Endo clinic, they never pick up the phone. New building is always clean, excellent service.

Very good experience. Great communications and all worked exactly per plan. Excellent service.

My sister-in-law works here, in the epicenter of our public health crisis. I applaud her and her coworkers everyday for their bravery. Sending love from San Antonio, Texas!

(Translated by Google) I have had several experiences regarding medical care, surgeries are excellent, very professional, thanks for continuing the legacy of all the predecessors and making the institution one of the best in the country. (Original) He tenido varias experiencias con respecto a la atención médica, cirugías es excelente muy profesionales gracias por continuar el legado de todos los antecesores y hacer de la institución una de las mejores de todo el país

(Translated by Google) Great service (Original) Buen servició

(Translated by Google) Very good hospital good medical attention. (Original) Muy buen hospital buena atención médica.

For the area it services, it's long standing responsibility to the community and it's tradition, Bellevue Hospital is a necessity to NYC. The medical staff is very professional from everyday occurrences to major incidents. Let's not forget the phenomenal work they did during 9/11.

(Translated by Google) After god estoi live thanks to the doctors of the bellevue and all their staff are excellent human beings (Original) Después de dios estoi viva gracias a los médicos de el bellevue y todo su personal son excelentes seres humanos

The services is best .

(Translated by Google) Very good service and very organized ☺️ (Original) Muy buen servicio y muy organizado ☺️

Trauma and icu was amazing. Step down floor was horrible. No attention to patients and the rooms are really old and dingy. It looks dirty too.dont recommend unless trauma is involved.

Nice clean entrance on 1st ave 28st thank you

Covid in-person testing experience can be better. We went on a Tuesday, arrived at 12:25pm, stood in line mostly in the cold outside, were finally tested at 2:45pm. They close the line at 1pm as testing technically ends at 2pm. The line to first enter your info into MyChart system takes the majority of the time. This isn’t managed very well as the tent with actual nurses to administer tests has multiple employees sitting around bored doing nothing due to this. Employees and patients at the hospital get to cut the same registration line, so sometimes up to 10 people cut in front of the regular testing line. They really need to double the number of people registering and cut the number of nurses administering tests. On the plus side, the results came in by 9:30am the next morning, so the turnaround is less than 24 hours. They administer the VitalAxis PCR test and it’s free, though they do ask for your insurance card.

The covid testing cue is always a nightmare. Spent close to 4hrs waiting the first time just to have someone input my ID information into an app, which they did wrongly btw. Second time I’m here today and still have to queue with everyone who is trying to get their ID information recorded. Literally no way to beat the cue unless you come at 6am to hold the first spot. Might as well go to a third world country for a covid test.

Very slow covid PCR testing. It's been way more than 48h despite them saying 24-48h.

Sept. 2008 - I admitted myself in Bellevue Hospital for an infection I had obtained. It wasn’t bad during my 2 day/night stay.

I gave birth here two days ago it was absolutely amazing . From the front desk staff , the doctors , nurses , the lovely helpful cleaning crew . I am so thankful to have been able to have that experience considering I was so worked up about handling the pain , getting mean nurses etc . I didn’t have ONE bad experience . Thank you !!!!

Substandard care for Lung cancer. No molecular testing or targeted therapy, and the lab lost the biopsy.

Do not go here for a covid-19 test, if you can

I went to the Bellevue Psychiatric Facilty for three days and 2 nights. It was horrible and scary. They didn't separate the kids with more severe Psychiatric disorders and kid's with bad anxiety(me). The kid next to me had paranoid schizophrenia. The staff were mean and they didn't even let me see my parents. An overall 1 star. Don't send your child there!

Worse Hospital I have been too. The staff is uncaring and inattentive, you can tell it's just a job to them. They do not care about the patients. Hospital is filthy. If you have children, DO NOT BRING THEM THERE. HORRIBLE HORRIBLE PLACE!!!

One of NY City's prime location for Healthcare services for urban clients Systematic entrance procedure, Covid guidelines observed, appointments taken seriously on time, well kept lobby w/easy to read signage & directionals

10-17-2022: Covid and flu shots. Went there for my Covid booster, and they offered up a flu shot as well. I had an appointment, but walk-ins welcome… as soon as as you walk in the front doors, the vaccine set-up is to your right, in the main lobby. Very friendly and efficient. While you’re there, be sure to see the first ambulance from the 19th century on display there; just ask someone the way there.

Worst experience ever, first I was kept down waiting I spent 3 days there couldn't sleep and then no doctor came yo address my issues so 3 days no sleep no body seeing me now understand I a leg ulcer burst and started bleeding badly the care here is awful to be honest I told the ambulance driver to take me to mount sinai. But driver said I needed to get to nearest hospital

Truly terrible experience! Nobody was willing to help. They all seemed disinterested in my complaints and explanations. Gave me the run around, sending me to different departments till I was worn down and gave up because they all seemed confused. All in all, a truly epic waste of time and I hope I never have the misfortune of having to deal with such a terrible place again. I have never regretted going somewhere this much in my entire life. My God!!!

My review from August 5th This tent was taken down yesterday due to the storm. Anybody who came for testing was turned away. Today at 8:30am the tent is not setup which was expected to open at 7:30am. Two guys on this line are seriously ill. They should've been taken in STAT (seriously don't think anybody would mind). They've been standing on the line with family for 30 mins (this changed into 3.5 hrs). After waiting this long they decided to leave the boy is too ill to wait any longer. Staff tried to convince them to STAY ON THE LINE. Writing this update days later: NO SOCIAL DISTANCING ON THIS LINE. 4 Hour wait. 10 second swab. 24 hr results. I was told from staff the wait is often 1-2 hours. Due to yesterday's rain storm and shutdown longer wait.

HIPAA laws always violated for patients

No good ultrasound 4e 4 floor

Good location and good service

For a busy and crazy place at times it's good

That’s new Amsterdam people NBC

what is the address for medical records dpt??

(Translated by Google) I have very good recommendations of this hospital (Original) Tengo muy buenas recomendaciones de esté hospital

(Translated by Google) The doctors and nurse are excellent but the staff serving the desks are very unpleasant people treating you badly, I had a brain tumor a few years ago and every year I take studies of mri, because the neurologist told me after you take the mri, you come Make your appointment to see the results, I go after two days and the woman who attends in 1B I say I need an appoiment and she answers me they are not giving appoiment today and tomorrow we are very busy, I design call ok call and call and nothing They do not take the tel, this is a negligence on the part of them if it is a brain tumor and it is growing or cancerous and for not making an appointment because they do not feel like it there if I think they are wrong. (Original) Los médicos y enfermera excelente pero el personal que atiende los escritorios son gente muy desagradable te tratan mal ,tuve un tumor en el cerebro hace unos años y cada año tomo estudios de mri, pues el neurólogo me dijo después de que tomes el mri,vienes hacer tu cita para ver los resultados , voy a los dos dias y la mujer que atiende en el 1B le digo nesesito un appoiment y me contesta no se están dando appoiment hoy y mañana estamos muy ocupadas ,me dise llama ok llamo y llamo y nada no toman el tel ,esto es una negligencia por parte de ellas si es un tumor cerebral y está creciendo o canceroso y por no hacer una cita porque a ellas no le da la gana allí si pienso que están mal .

This hospital was founded in 1736, it earned its notoriety , for its psychiatric facilities for Newyorks mentally I'll, Many famous movies have been filmed there ...such as "The Devil's Advocate ,"The Excorsist" The Movie Awake an even older film "The last Eeekend 1945 The Hospital is the Largest hospital in the city D Ssy walking through the hospital feels like u walking through the Airport??

So satisfied! Staff are nice. Service is great. Parking lots are nice to have!

Very clean place I felt welcomed and taken care of The doctors really care and are very knowledgeable I felt at ease while I was here I'm so happy I found a local urgent care that makes me feel Comfortable

I am so thankful for all of the nurses, doctors, and all other staff members who are working tirelessly to make sure every patient is taking care of during their stay. Anything and everything I needed was given to me before or upon request. I am so thankful to have had the care of the Bellevue hospital during a moment that almost took my life. Because of how thourough and how well each person listened to my concerns/pain descriptions, I could feel that the workers were working together to make sure I was completely well before leaving to go home. I felt that I was listened to, checked on, and treated very well. There are moments where everything isn't perfect in the moment, but my heart tells me that every worker there was doing everything in their power to make my experience far more manageable than any other state hospital that I have been too. I have never been to Bellevue before this visit and have only visited a few other hospitals in other states, but I have to say that NY healthcare if far more advanced the any hospital in the south of the United States and without the Northeast coast healthcare system and providers, who care about the job, I would have not made it out of this year 2020 alive. Thank you sooooo much and may God bless you all.

The hospital is affiliated with NYCHHC Gouverneur Clinic downtown. I was sent to Bellevue for 2 ultrasounds and also had my baby here 6 weeks ago. Great experience with the facility and staff.

This review is of Bellevue Hospital. The low rate of my review is for the lack of respect I receive at this hospital and for manipulative services rendered. I recently had an appointment and was not informed I was signing proxy/ advance directive information nor was given any of the requested information including the patient bill of rights I was told my signature was only for. Your hospital is your choice however, I believe I choose the better hospital from now on.

Today I had an appointment with MD REBECCA GILBERT in turn waited 2 months for this appointment. I checked in a 9:30 appointment was a 10 am, at 11:15 still waited. So I decided to talk with the receptionist and ask her if she can check to make sure the doctor knew I was there. I was told that I would be next. At 12 pm got told I would have to wait until after 1pm to see her. So I decided to leave. This hospital is terrible.

Thank you guys for what you did to my daughter long time ago. You are angels

Dr. john K Saunders the best bariatric surgeon !!! Just the best, he changed my life!!!!

No complaints. Thank you to everyone working there who was professional and courteous....quick and peaceful visit. Checked in, got my blood taken for antibodies and the got the actual PCR test...i kid you not, all within 10 minutes on a Saturday morning. I wish CityMD was like this (where I’ve checked in at 8am and wasn’t seen until 3pm). Most of all, I’m glad at the high level of mannerisms and kindness the workers have (given the high volume of people they have to deal with in this crazy city) at a time when the world is full of all kinds of chaos. God bless.

Seen worse

Rude as can be.

(Translated by Google) A VERY HARD AND SAD YEAR IS OVER FOR EVERYONE BUT I WANT TO TELL YOU THAT ALL THE DOCTORS IN THIS HOSPITAL AS WELL AS EVERYONE IN THE WHOLE WORLD HAVE BEEN OUR HEROES AND I WANT TO THANK YOU FOR TAKING CARE OF US ALWAYS BUT YOU ALWAYS THEY HAVE ALWAYS BEEN THANKS TO ALL THE DOCTORS, NURSES, THE ENTIRE HOSPITAL STAFF 🏥 (Original) YA SE TERMINO UN AÑO MUY DURO Y TRISTE PARA TODOS PERO QUIERO DECIRLES QUE TODOS LOS MÉDICOS DE ESTE HOSPITAL AL IGUAL QUE TODOS LOS DEL MUNDO ENTERO HAN SIDO NUESTROS HÉROES Y QUIERO DARLES LAS GRACIAS POR CUIDAR DE NOSOTROS SIEMPRE PERO MÁS EN ESTOS TIEMPOS TAN DIFÍCIL SIEMPRE HAN ESTADO AHÍ GRACIAS A TODOS DOCTORES, ENFERMERAS,PERSONAL COMPLETO DEL HOSPITAL 🏥

I took my sister here at 5 am when she woke up with excruciating back pain due to a likely kidney infection. There was no wait at all. There were no other patients at the time either (this was a relief due to concerns in Brooklyn).

Nice hospital, all the staff and doctor members are nice. One good thing, there is always a doctor in emergency ward for 24 hours.

This is the company you want to take care of your loved ones! Professional, compassionate, the owner has been in this field for over a decade and has and amazing way with the clients and getting their needs met, I wouldn't trust anyone as much i do them.

(Translated by Google) Excellent place good attention. (Original) Excelente lugar buena atención.

STATE ABDUCTION Activity

(Translated by Google) This hospital is getting very bad now nor do they answer the strange flames that they answer, put on hold and then put the phone on my son's doctor for almost a month he sent me the medicine to the fanmacia but I can not withdraw until today but it is a Controlled medicine and I'm calling they don't answer or return the message until I asked for help by calling another reliable department about the situation I'm going through and transferring me to the clinic where the doctor is there, they answered and put it on hold and then they settled the phone that Lack of professional ethics can no longer be trusted with the health of our children in that hospital. (Original) Este hospital esta poniendo muy malo ahora ni contestan las llamas rara bes que contestan ponen en espera y luego acientan el telefono el doctor de mi hijo casi un mes me mando la medicina ala fanmacia pero no puedo retirar asta el dias de hoy mas que es una medicina controlada y estoy que llamo no contestan ni regresan el mensaje asta que pedi ayuda llamando a otro departmento able soble sobre la cituacion que estoy pasando y me tranferiendo ala clinica donde esta el doctor alli contestaron y ponen es espera y luego que asientan el telefono que falta de etica profecionales ya no se puede confiar la salu de nuestros hijos en ese hospital.

I don't recommend this hospital for any sort of emergency events. I got in ER for a really really bad abdominal pain at 5pm. They had me do some blood/urine tests and they kept me wait for three hours. I understood it because we had to wait for the test results. Then they got me to another place, had another doc doing the same exact tests and asked the same exact questions. Then they gave me the conclusion, "unknown abdominal pain". It was 1am by then. Then I waited for another two hours JUST FOR SOME "DELIVER GUY" TO WALK ME BACK TO THE ER ROOM. Now my boyfriend is in the hospital too for his broken arm. He waited for 4 hours and knew that the doctor had forgotten bout him and left the hospital. And it's 12pm in the noon. The hospital is highly inefficient.

I was born in this great hospital

(Translated by Google) The organization cleaning and security of the same (Original) La organización limpieza y seguridad del mismo

(Translated by Google) 2012 I arrived at the hopita with little possibility of living with the pelvis discarded the broken legs but until today thanks to all the doctors and nurse I am fine my hip was fixed by the doctor Twichuani now thanks to God and the MEDICAL TEAM I can see my daughters grow and be with my wife (Original) 2012 llegue al hopita con pocas posibilidad de vivir con la pelvis desecha las pierna quebradas pero hasta hoy gracias a todos los doctores y nurse estoy bien mi cadera fue arreglada por el doctor twichuani ahora gracias a Dios y EQUIPO MEDICO puedo ver crecer a mis hijas y estar alado de mi esposa

My aunt was in the emergency room and I was there for about 6 hours waiting -- I had lost my purse and phone, so I had no money. The staff were great and loaned me their phone and bought me lunch too. Thank you.

Went to get the Covid 19 test and it was very well organized. The staff was so nice. Amazing experience

The maternity wards are like night and day. I hope whoever is admitted have family and support while in labor and delivery. The post partum section will treat you like family and show support so youll be fine. GET THROUGH THE FIRST PART.

On Sunday October 10 I ended up I the emergency room at Bellevue. I was suffering from atrial fibrillation which means my heart was beating faster than it should. From the ER staff, to the various doctors and the nurses who cared for me over the course of 5 days, thank you. I was always checked on. Doctors came in daily to discuss my condition and the procedure to correct it. Even after that had been done the went the extra mile to lower my blood pressure. All the while I whined like a kid about wanting to go home lol. They did an outstanding job. And my eternal thanks goes to my friend Latesha who pushed me to get treatment in the first place.

Horrible hospital. I got locked up at 14 years old and over medicated and locked for close to 2 months in the mental psychic ward when I was clearly autistic and the psychiatrist diagnose me with schizophrenia when I apart of OPWDD now. I have Autism. Im Autistic person.

This is my go to hospital for everything.I was seen throughout my pregnancy and gave birth there.The midwifes are amazing and so attentative for preeclampsia or other complications during pregnancy.When I begged for a c section they didnt want me to have it and mind u it would have been easier for them but they waited 2 days for me while I was induced and also waited 2.5 hours of me pushing and were encouraging me all the time.There was students as well watching when I was giving burth but I really didnt mind they were helpful too to be honest.The only thing I dont like about this hospital is the ER u have to wait 5 hr min to get checked also they get a lot of homeless people who will pee in the floor in the big room where like 15 or more other patients are.So not cool they have crazy homeless people take a nap or pee next to people who are really sick.Not even security could get them out its very unsafe for the other patients having to worry also about crazy people that might attack u at the hospital. The doctors are good but the wait time should definitely be reduced its very tiring because sometimes they would forget about u...

I would give this hospital 0 rating. It used to be good once upon a time. I’ve been going there since I was a kid even 2 yrs ago their service wasn’t horrible like now. It seems like after covid facilities members from Bellevue hospital became robotic that they don’t care about their patients life anymore. Or is it because minimum wages people goes there? I wonder doctors that provides service in Bellevue if the same doctors are providing same careless service to next door private NYU Langone hospital? As I know most of the doctors also goes to Langone hospital as well.

Literally the worst place ever, I waited 5 hours for medicine they kept saying would be ready in 15 minutes (had to go back the next day to get it btw thanks for making me waste my time). It's not right to have large amounts of people waiting in a small packed area with barely any seating, standing for hours and getting ignored when asked how much longer it will take. This always happens I've been coming to this hospital for years. Do better.

A shame you can't give 0 stars cause this place is the worst. To fill a prescription you need to go to one place where the people are rude and mean and then go into a room and wait for your name to be called and then you have the people calling the names taking people who are just walking in and not following their own rules. Literal chaos avoid at all costs. You have people waiting 3-4 hours when if you had an organized system in place then you wouldn't have to waste people's time.

COHEN'S Fashion Optical inside the hospital is not a place to have your glasses ready. I ordered on 03/08 and still they are not ready yet. I called to find out the delay and found no answers about it. A lady told me to call back on Monday to find out what's going on but there would be no guarantee to get them ready. When I called back to speak to a manager, another lady told me to talk to her on Monday morning. Totally disgusting and ridiculous!

Hospital took position FOR black kids stealing a citi bike from one of her pregnant white nurses and than gave a penalty to the her employee for not giving it away for free. Racism clearly towards white people from this hospital. Google Citi bike new york nurse. Such a sad story. Hospital will now be sued by her 😎

The worst cardiology hospital I have been to there rooms are dirty and They treat patients with serious illness as if they just have minor injury and put bandaid as if they are all good when they’re not

I went to visit my mom on the 7th Floor North . E And a few nurses were mean. There was a trash can Full of garbage and no toilet paper in bathrooms No paper towells and when I request to a nurse in the station she said I gotta wait whenever the floor maintenance comes but that's been like that si ce 3 days ago I hope there is some kind of supervisor who can take care of this facility

Everything ran smoothly at the front desk. They were on time. And the Doctor was friendly helpful and very knowledgable as always. She has a really good " bedside manner" And always knows what I need.And has answers for my questions. Glad she's back! Richard

I had an appointment with neurology on December 13th 2023 and didnt have a chance to see a doctor. They were over an hour behind schedule and no one absolutely no one came out to make an announcement that neurology was behind schedule or that they were short staffed. 😐 It was ridiculous I had 2 other appointments on the same day and those appointments were fantastic 👌. Some patients as well as myself decided to leave the hospital because we were very frustrated 😠 I made this appointment a couple of months in advance and didn't have a chance to see someone regarding my visit .I give neurology 1 star but overall I give Bellevue 5 stars.

My doctor Alfred Garofalo and his team were excellent and a true life saver. He saved my leg and, I owe my life to him. I am forever grateful, he is the best doctor and professor in the world. God bless you, and thank you to Belvue hospital for taking care of me. God bless America

The wait to see your specialist is extremely long, you all should really stop over booking, it is really aggravating having to wait an hour pass your appointment time, also, the ground floor by the entrance needs some type of seating, not everyone can stand around waiting for there ride home, it would be nice to be able to wait in a nice sitting area, it's not like there isn't any room.

Bellevue is one of the best hospital I visited, every one of the workers I encountered there are kind and caring. I never had a problem with anyone. My waiting time for any visit usually be about twenty to thirty minutes which is great compared to other hospitals. Thanks to all doctors, sergeants nurses and staff. I really appreciate all of the hard work that you are doing for the patients. May the Lord Jesus continue to bless all of you and your families.

Physical therapy; I love this department! I have had pt at Beth Israel but your pt is far and away better than theirs! I was amazed at how carefully Jacob did my evaluation. He has managed to target my problems with movement of my broken shoulder and has already started to improve my mobility and strength. I only wish that the hospital would enlarge this department so that you could accommodate more patients! Excellent care…..Thank you!

I went to the emergency room with pressure on my brain and felt like I left the same I came. No help. I’m still in severe pain and nothing or no one to turn too. The emergency room doctor sent me home with nasal spray. I’m still in pain. She didn’t not spend more then 5 minutes with me.

I am very pleased with the doctor I was taking care of very well I was happy with the concern and with the question that my doctor asks yes I'm pleased and I thank you very much

I HAD SPENT 4 DAYS ADMITTED IN JACOBI HOSPITAL, AND MY EXPERIENCED WERE BEYOND GREAT. THE MEDICAL TEAM WERE VERY ATTENTIVE MAKING SURE I GET THE PROPER CARE AND TREATMENT THAT WAS NEEDED. AFTER ALL I CAN PROUDLY SAY THAT MY LIFE WAS SAVED BY THE TEAM, AND I AM VERY THANKFUL FOR THEM QUICKLY FINDING OUT MY REASON FOR HAVING TROUBLE BREATHING. I REALLY FELT LIKE I WAS NOT GOING TO MAKE IT, BUT THANK THE JACOBI MEDICAL STAFF FOR MAKING SURE THAT DIDN'T HAPPEN. ONCE AGAIN THANKS TO YOU GUYS. 🙏

This is a two part review, one for myself and one for my mother... For me, I never met my PCP. I had come into the hospital, for concerns with disorientation and unsteadiness and all I got was the assumption of having a head concussion... I won't go into too many details here but all I can say is, the first two symptoms warrent further evaulation. Further, upon going to take other tests, I only met one doctor, the rest were medical assistants or nurse practioners... PCP stand for Primary Care Physician not Primary Care Practioner nor Primary Care Medical Assistant. I managed to ease the symptoms myself which to this day (My initial concern began in 2021) are still persistant. Second concern is for my mom. Her doctor needs to retire. He recommended for her to stop taking her meds because he wants to gauge what's making her ill. Her last appointment, he asks what meds are you taking are you still taking... I told him no, based on your recommendation she isn't taking anything. Further, he doesn't seem to understand that my mother is Agoraphobic and this complicates matters regarding her health. She was required to submit samples for a test and when I came to return the samples for her, I had to wait 45mins for something that could've been done in five minutes! I eventually had to speak up and get the receptionist to call a phlebotomist. I go in and NO ONE wanted to touch the samples which were in the provided containers and bags. They were like, "I'm not touching that." One was in a rush to leave for the day. I am not a nurse, I had to do their job! Absurd! You have insurance kiosks on every floor but no drop box or processing center for bio samples? Hospitals need to establish a review system where these doctors and nurses get an annual performance evaluation.

Very good places

Very good

Doctor was a no show for morning appointment and never notified me. I waited 3 hours for another doctor to see me

I felt very good thank you

Great

I am the best hospital, you have helped us a lot, thank you

Your doctors are very kind. And there is quick attention. Thanks for your kindness.

I love the hospital and I have always received good care.

My experience in this hospital is very good since in another hospital I had a baby with a cesarean section and two weeks later they found abdominal fluid, they did a drain, apparently it didn't work at all and the doctors wanted to open the wound again, my husband and I made the decision to seek other opinions and this was one of the hospitals that received me. The doctors and nurses were all kind. They did several studies and analyzes and gave me the answer if it was necessary to open the cesarean section again. They took me to the maternity hospital at a fourth and there they kindly spoke with us where they gave me the new news that it was not necessary to open the cesarean section that they would have me in a treatment for two weeks thanks to the doctors of this hospital and their entire gynecology team I am at home much better than I expected. I was 🙏🙌

They have very excellent medical care

All very good service The doctors, the nurses but the girls who attend to where they give the metrocard very bad, very bad behavior with one, I had a very bad experience with one of them who yelled at me and that is not good, they should train them better, and The worst thing is that the lady is Hispanic, I don't know what her name is because she didn't give me her name but she is the only Hispanic there, Haver if you take my opinion into account because I even left there with a headache

I love that hospital, they treat me very well and the spectacular doctors make you feel like you are in trust and family. The truth is, I have no complaints, everything is perfect.