Don't go to that hospital please. I sent my 85 years old mom there. She was in 1 room with 6 other elderly people. I was allowed to visit every day. I saw that elderly people not getting attention, they being sedated. They kept my mom on the restricted chair from the moment she woke up to the bed time. Its cold there and she was only in one gown. I asked to dress her but nurses refused, saying it's easier to take them to the bathroom and do all kinds of tests. I asked to put TV on, they said no sound. I asked to shower mom, they said no hot water. After 5 days being in that hospital, my mom returned in the worst condition and 3 days later she got tested positive for covid-19.

It should be against hospital policy for nurses and doctors to speak their native language while caring for a patient. I must say I’m no racist however, the Asian and Jamaican nurses are extremely rude. Quick to anger and lack love and kindness for the field of nursing. It’s unfortunate that most hospitals are swamped with nurses that typically don’t love what their doing. A hospital should monitor what their staff are doing 24/7 to insure policies are practiced at all times. There should be an even balance of American versus foreign nursing staff. Unfair treatment should not be tolerated at no time. Again I don’t want to hear nurses and doctors speaking to each other in their language. Especially if your not aware what languages your patient speaks. You must assume anyone may know the language your speaking. I have witnessed nurses at this facility talk negatively about the patients typically the Asian staff. In addition, according to HIPPA laws and regulations the staff is not allowed to discuss patients informing with each other. FYI never forget to check the background of a hospital, Drs and nurses reviews before you choose a hospital. Stay far away from this hospital it is by far one of the worsts.

my husband and I arrived in an emergency room with a temperature of about 40 degrees Celsius. We counted on urgent assistance from the medical staff. But instead we got NOTHING! In addition to us, there were only 2 more patients, but this did not prevent the medical staff from keeping us for more than 3 hours without assistance! We burned from the temperature, but we were not offered any pills to remove the temperature. My husband had to go to the doctor 3 times and ask for at least something to make us feel better. One got the impression that it was not a doctor, but a passer-by, because sometimes he hung out for a while to think. As a result, he gave us the usual Tylinol, which did not help us! At the same time, he presented all this, that he supposedly needed to write out a prescription first, and only then would he order the nurse to give it to us. Are you seriously??? Tylinol prescription that I can freely buy at any gas station? Also, we were not even offered to do x-ray. We had to ask ourselves to do it. As a result, before doing this, I had to take a pregnancy test. The test, which is done in 2 minutes, took them 2 hours!!!!!! And only when we began to lose our temper, it turned out that there was a result)) In general, we were left without medical care, without results, with a huge misunderstanding of how to work like this !!! are you doctors or what??? Or do you really care about people? you can only count money by exposing crazy bills for something you can’t cope with !!! I can write many more nuances, such as: they began to reproach us that people are waiting and more usually (I agree if there are other patients in the emergency room); the doctor was constantly sitting at the computer, he didn’t care at all what was happening around him; to our request to send the results by mail - we received a refusal; when asked if our attending doctor could get the results, they reluctantly gave a phone number, but our doctor never received anything .... I highly recommend DON'T GO HERE!! Unprofessional, indifferent workers here!! And I want to wish the staff to find a job that you will like! Otherwise, do not cripple people and do not take up space for real doctors!

This is one of the worse places to come. I would rather die than come to this place. The nurses are rude, the policy for visiting is horrible. My father would ring the bell for help, no one would come. Even when I’m here no one would come. Caretakers here are rude. They walk into the room and do not identify themselves. One asked me”why are you here” I asked her back the same thing. She said “I’m in it for the dollar” this place is horrible. Go work at McDonald’s.

Worst hospital ever! My father had a stroke and was taken by the ambulance to the closest hospital which unfortunately was NY community hospital. He stayed there for 4 days and not ONCE did I get to have a conversation with a doctor in person. I was there everyday from 12-7pm and not a SINGLE doctor came in to have a conversation with us. Nobody cared, I had to ask the clerk to call the doctor so I can speak to them and only after the THIRD attempt did I finally get to speak to the doctor (3 days later) who wasn’t able to diagnose my father’s severe pain. On the day of his supposed discharge - a cardiologist last minute decided he wanted my dad to get a pacemaker. He didn’t even approach us or tell us this information. He told the nurses, which was then relayed to us. When I tried to reach him they said the doctor wasn’t available. I waited 3 more hours and said that’s it we’re leaving. My dad sat in the hospital for 4 days and didn’t even know who his doctor was. This is unacceptable. Please don’t ever take your loved ones here at all costs. Get out of there and get a second opinion before they ruin your loved ones life.

if you want your loved one to die, this is the perfect place to do so. My mom was in the emergency room on Sunday for 9 hours and still hasn't received any help. Nobody cares about the patients. She was dehydrated and needed an intravenous infusions ASAP, but the doctor said to wait until Monday because there were no staff to take X-rays or doctors to order treatment. Tylenol was administered to her 5 hours later, After I get tired to ask the nurse to check the temperature. You need to stay in the emergency room for a day or two because there are no rooms in the hospital. Very rude staff, worst place ever.

Garbage hospital. Scheduled for surgery today, and no time was ever given. Called hospital dozen times, nobody picks up. department must be trash

The staff and doctors are fantastic they show kindness towards the patients and they don't release a patient unless every test is done on them and they are healthy enough to be released and the social worker there is on point, even the security guards are even kind. If you have a loved one that goes there you shouldn't have nothing to worry about because they will be treated with the utmost respect no matter what the situation may be.

The main problem here is scheduling and communication. First of all if you tell patient to be at 10 am for surgery then normally the procedure, surgery should start not in 3 hours .. especially for elderly people who have to skip food for at least 12 hours .. Its unacceptable. Secondly, when I called and asked for patient status I got mixed messages. Its a mess. One person told me she is in surgery room already , second she is not ready yet , third said call in 2 hours. I was lucky to connect to patient directly and got a clear picture.. surgery not even started. Overall looks like this institution is running in wrong direction.

Mixed bag. My mother was just there with a hip fracture. Emergency room staff and patient rep were professional and friendly. Not so much when transitioning from ER to her room. Transport almost asked her to walk into her room. Luckily, she is alert and was accompanied. Once we arrived in the room, the nurse quickly stated that I needed to leave because I am male and there was a female roomate. After raising the issue with the patient rep and a supervisor, clarification was given that I could visit, but could not stay overnight. However, the offputting and impersonal manner of the nurse was upsetting.

Sadly since NY Community Hospital was taken over by another Brooklyn based small medical center It hasn’t improved becoming much worse than ever regarding patient urgency care In the waiting area I was completely all alone no one else waiting to see a Dr for medical attention at 4:45 pm Now called “Fast Track” Receptionist was professional took my Photo ID and my medical health insurance card to scan as well RN at Triage Done in 15 mins Then your told to wait in another room with “6” other people to sit on recline chairs w/ curtains dividing “3” chairs in each side of a small area In over “1” hour no one came in to exam or speak to any patient Not a Nurse Practitioner Physician Assistant I finally learned a young Intern was seeing all patients in the ER packed no empty beds or seats & “Fast Track” patients I left unable to wait hour’s to be checked for my left swollen eye infection with discharge pouring out I will share my experience with Urgent Care @ Marine Park Ave U near Flatbush Ave in hopes of helping others avoid unsatisfactory way under staff small ER no longer an urgent ‼️ care at this hospital! I had signed in at 4:45 pm March 4th Saturday having to leave without seeing any physician at 6:30 with 4 patients ahead of me and “2” patients after me is unacceptable No sanitary paper on any of the exam chairs No one escorts you in as most other ER Urgent Care places who will clean wipe down recliner before sitting down after any previous person had occupied it You will leave worse then you had arrived for sure STAY AWAY

This hospitals employees are mean, rude, and must come from the bottom of the barrel!! It seems like the nurses and doctors are there as employees because no other hospital will take them. I will be reporting the staff there after this review. I've been in hospitals many times and this is the absolute worst!! I'm appalled from the sadistic staff. I hope nobody ever has to go through what this hospital has put me and my loved ones through!!

The ER is pretty good but under no circumstances get admitted to this hospital. Absolutely no Communication between doctors . Waiting 2 days for a pain management Doctor to come see my 89 year old mother then told he’s on vacation.. Repeat just Horrible . Rooms are tiny and no handicap accessible bathroom for the patients. They hold you hostage and do unnecessary testing just to keep you longer. Waiting for over 3 hours for transfer to her rehab. Do not come here!!!

Stay away if you have the option. Nurses 0 ER doctors understaffed, novices at best. They spent more time talking and laughing while patients were left unattended awaiting long overdue results .

Security treats every visitor horribly. Long lines to visit patients—but have to show vaccine cards? But-Gathering of people in the lobby is safe. This hospital and the way treat people is why I left healthcare after 18 years.

The most unkind hospital I ever being. They treat the patients with such nastiness. Definitely is hard for them to show kindness!! So sad!

My wife went to hospital to get evaluated for a possible concussion. The triage was nice he took her into one of the beds that were available. Well we waited for an 1 hour and a half. And still no one. One nurse came by and was surprise that someone was there. We explain to her that we still haven’t been seen. But still no one came. So we left. It use to be very attentive but not anymore. Lot of standing around and nothing being done Probably next time I will go to nyu Langone in sunset park

I've never seen such a mean and miserable case manager before, impatient and uncaring social workers and a useless patient advocate. Some of the doctors seem very knowledgeable, but administration will not let them implement the procedures and diagnostics they order. Then the case manager comes in to really drive home how much they don't care about your healthcare. I have an unknown neurological problem that affects my speech amd overall body weakness. Not only would they not run the tests their neurologist ordered to find out what is wrong, but I was treated with so much impatience, the entire experience was very scary at a time I was so helpless. I almost called 911 to get me out of there.

I will have nightmares over the way Boris the doctor there treated and spoke to me . The other lady doctor was much nicer and willing to help but dr Boris clearly enjoys giving people a hard time .

My mother was in the hospital from February 18 February 21 ho through ER. They’re all possible tests on her. They said she had to stay in the hospital because her sodium level was 125 which is too low. no medication to increase sodium was provided. We couldn’t understand why she had to stay three days. When they discharge her, the doctor advised to eat pickle to increase sodium level. They placed her in the room with witha bad and a broken alarm button. I was not able to reach a nurse or doctor to speak to. The explanation was that they have staff shortage. I called supervisor to reach out to her doctor. Miss Gonzalez, supervisor told the doctor he’s having lunch. Nobody got in touch with me, I guess as the launch was too long. I would never recommend it to anybody.

The doctor was ok, but the Asian nurses were mad rude and didn’t know what they were doing. Took the nurse few tries just to draw blood. When asked a question and stated that my pain had gotten stronger the nurse gave an attitude. I would rather stay home than to be served in such manner.

The worst. Doctors were nowhere to be found. Had to wait for procedure for a week, because surgeon was not contacted in time; four days of severe watery diarrhea and they didn’t even do a C. diff test and wanted to discharge me; the last day and night there - no heat, and it was 21 outside.

Emergency room was ok considering all the omicron craziness. Hospital on the other hand - just bad. I had to wait for a minor surgery for a week, because they failed to make an appointment with the surgeon the first time around; 4 days of watery diarrhea and they didn’t even do a simple C. diff test and wanted to discharge me like that; doctors were impossible to find; nurses overworked; and on the last day and night of stay - no heat, while it was 20 outside. Overall a very unpleasant experience.

First off I want to say, I respect the overworked staff and doctors. That being said, this hospital in the ER is way too overcrowded, when I was there, the night shift doctor was swamped with 60 patients in the ER. And I managed to catch COVID here as well after visiting the ER room. MY suggestion is if you have no choice but to go here for an emergency, wear double masks and bring with you hand sanitizers. I caught covid from probably one of the patients who was brought there while I was waiting in the ER as well. If you do not have a real emergency, I don't recommend you come here. In fact, I would travel out of state somewhere because the hospitals in NYC are currently packed and way over crowded which brings more chances of infections to spread. You best option would be first to do a television with a Doctor and only go to the ER if it is a real emergency, but even then you will be waiting for hours because of how overcrowded this place is.

Contrary to the other reviews, I had a pretty good experience here getting an MRI for my knee. They got me an appointment much faster than other radiology locations, the staff was professional and the MRI experience for my leg was much easier than I was expecting. My results were ready the very next day, took just a few minutes to retrieve them, and if I had gotten the MRI earlier in the day (before 3pm when the records office closes), I could have had them same day. The only downside was waiting ~35 mins in the lobby, but once they got to me I was in and out. The facilities also look rather dated, some areas are refurbished but others have clearly gone a long time without some attention. I don't know if I'd choose to get surgery here if I could avoid it, but overall my MRI experience was above expectations.

I came here several times and the administration staff, nurses and doctors were always kind, caring and professional.

This is the worst place in the world, the nurses make fun of the elderly, they are very rude too and I went for surgery and they put me in the room with all the elderly and after I spent two nights with the elderly, a nurse said why I was with the elderly and they changed my room with other elderly people who couldn't even speak and just made noise, this place needs someone to check the rooms because that is terrible, they don't have toilet paper. The nurse says after 7 pm doesn't visit so someone next to me in the same room she came to visit and the nurse said oh you can be here late, idiot,

I went there last night around 7pm and got out around 8:30pm . The ER waiting room wasn’t packed and after I registered I was seen by a nurse right away and she was friendly . Right after I was seen by the doctor , dr. Ryan and he was nice , patient and answered all my questions and he eased my mind from worrying . After giving me a physical exam he referred me to a specialist for a better diagnosis. Thank you Dr.Ryan and staff .

My experience, Very Thankfully is 5 stars across board from the admitting office to the emergency room to the hospital floor which my father was treated and extremely well taken care of ! Communication pertaining to my fathers stay and well being was welcomed and maintained around the clock by A truly professional staff ! Both my family and myself felt both at ease and confident that we had made the right decision in bringing my father to this community hospital for his kidney stone Emergency! With Great regards to the full 3rd floor staff ..They were Polite , Professional and nothing short of amazing! As for the 2 gifted Angels that gifted my father all of there hearts with the Very BEST OF CARE !!! Nurse Benyaminnova and her assistant Ms . James ! I Thank you both Very , Very much for your outstanding service and care ! Both professionals made this experience the best I could ever dream of and expect ! Proud to have this hospital in our community !

Some of the nurses and doctors are very very kind. One of the custodians gave me a cup of water since there was an Asian nurse who told him to give me water cause she was attending to another patient. I hope I didn’t get worse.

As a patient with ALS, I require more care, time, and understanding than a typical patient so, I was pleased that the staff was informed at morning meeting of my condition. My eight-day stay here in room 403B was as nice as a hospital stay can be. The people were amazing whether they were from housekeeping to NA’s, nurses, physicians, and specialists. Kind, caring, and experienced professionals in all departments. Even the food was pretty good. I have the option to go to two different hospitals in my Brooklyn neighborhood and plan to make this my primary hospital.

Horrible place to bring your loved one or come on its own for help. Horrible bed manners starting from ER and 4th floor services. Nobody does not pay attention and does not care. Do not use this hospital for any services.

Actually watched a patient come in after me and called before me when asked I was lied to and told she was here first. Yet my information was complete I was given a bracelet she however was still completing paper work and didn't have a bracelet. I feel racism was clearly used. I'm disgusted but in so much pain I have to wait and this is not how people in pain should be treated. Tears in my eyes the other woman showed no signs of pain at all. Yet clearly I was the wrong color unacceptable

I would not go there if I was you .. my grandmother fell and lost her vision at this hospital. They don’t pay attention to their patients . I had something dropped off for my grandma and it’s been two days and no one went downstairs to get it for her ..

Horrible hospital. All staff don't care about patient. There is no system of treatment. I waiting over 5.5 hours until put antibody. They are ignore when you ask to help. Very cold people work. No organize. Never represent self name. This hospital can for people for jail.

Amazing service and attentive, If only I can give there 10 stars available for rating. With the current COVID, my mom has to come in for treatment. The staff in the COVID Treatment area are amazing, they are so attentive and patient, more so because my mom doesn't speak English. They are quick and efficient with the time and space that was given to service patients. Thank you so much for taking care of my mom.

The nurses in the ER are not competent. It took six tries for them to get an IV line for me when I needed monoclonal antibodies. Two years later, they were unable to insert an IV line into my infant daughter at all. Thankfully, it worked out ok. Also, we paid our co-pay bill immediately but billing gave us the run around for 3 weeks, unable to confirm receipt of our cashed check. WE had to call back seven times over 3 weeks. Too many headaches and the billing supervisor ignored my three voice-mails over 2 weeks afterwards.

I gave it 3 stars because for the most part the nursing staff and Drs were pretty amazing. What I didn’t like was the visiting hours and treatment of families. My Brother was due to have surgery and they kept changing the time and finally they took him late in the evening. Surgeon never came to the room to even introduce himself. Sent his assistant once. Never met the anesthesiologist at all. After surgery didn’t allow family wait in recovery area. We had to wait in the room and almost didn’t get to do that because it was after visiting hrs.Also no follow up from surgeon or anesthesiologist post op. I did not like that. Rooms had small chairs for visitors which is very uncomfortable esp if you have to wait all day. Also no cafe for visitors only a small tiny one for staff. Good luck getting a cup of coffee. Worst part of this hospital is the administrative staff. Receptionists in ER and at desk make you feel like they are doing you a favor by showing up to work. Try calling the main number for your relatives information. Good luck! They just want you off the phone and transfer you anywhere. Overall, the nursing staff was very good. Only issue I had was with phlebotomists. There was one that really had no idea what to do. My brothers arms and hands looked like a road map. I will also like to acknowledge the orderly’s and aides. All very kind and caring which is why 3 stars and not 1. This hospital has potential to be great but it needs a little clean up.i would probably not go there again. Even if i have to drive further to a bigger more organized hospital is better

I don't know why the rating is so low. I visited here today and the nurse was very kind and she gave me hot tea while waiting for the car service drive me home.

this hospital needs to put vending machines cause theres no stores near there to get stuff, and the services in er need to improve with letting people know the results of there love ones not that we have to wait four to hours or more ,

The staff are very enthusiastic and patient. Thank you very much for their help.

The nurse was extremely rude to me when I visited this hospital today, and I wish I could give it zero stars. Horrible experience with the medical staff; it's disgusting to have to wait hours to see a doctor. My brother was bleeding when a nurse came to give him a pain shot, so I asked another nurse to put on the bandage because the other nurse didn’t put on the bandage. unbelievable that nurses can treat peoples like this.

Horrible experience with medical staff, literally waiting 1.5hrs to get seen by a doctor which is absolutely disgusting.. they’re were no staff shortages, too top it off it wasn’t even a busy Day and basically every single nurse was on their personal phones- I saw one on a dating site on their phone.. all of this while siting in on my hospital bed.

I had a surgery here. Very professional staff. Especially thank you for nurses Dina (Tina) from after surgery room and Vika. Thank you soooo much for being patient polite and professional. Great staff makes great hospital

This place has the worst and slowest service. Nobody cares and the front desk takes their sweet time by signing you in.

I’d give this place 0 stars if I could. waste of my life. Here over two hours with severe back pain. They do not even offer mri service and make you feel crazy for thinking that’s an option… I had a worker come up to me and basically tell me since I’m not paralyzed nobody’s going to rush me for an mri… and questioning why I believe I deserve one and everything that I feel. Soooo incredibly horrible to do to someone in pain and pregnant. I am waiting two hrs for a referral after getting 0 answers and dealing with these nasty people. I am disgusted with this place. Now that I am nasty back, I’m getting funny looks. Don’t like it? Don’t treat your patients that way. Treat others how you want to be treated especially when you’re getting paid to do so!!!

In March 2021, I got sick with COVID-19. I came to the New York Community Hospitalv hospital in Brooklyn and asked for help. A hospital employee in the waiting room told me that I can get help with COVID-19 for free. I agreed , and they put me on an IV with artificial antibodies, assuring me that it was free. But now, from the Community Hospital in Brooklyn, I was sent two different bills for emergency care on the day when I was put on an IV. One of them is for $ 458 dollars, the other for $ 1668.08 dollars. In addition, they contacted the credit bureau to get $ 458 from me for treatment for COVID-19. I don't understand how this can be? If the treatment for COVID-19 is free, why do they send me bills? Why did they send me two different invoices for the same visit on the same day?

Very bad service, I waited a long time for service and x-ray. almost no attitude from their medical staff. The doctor barely gave me medication even though I was in very severe pain.

The New York City Community Hospital is on Kings Highway Avenue it's a few blocks away from the train station 🏨😊😊

This hospital does not treat their patients good, you rarely see the doctors, they dont do what they tell, I've seen and heard people crying out for help As far as I'm concerned I wouldn't recommend this hospital

this is Victoria YEdnak! I was today in your hospital!!! I want to thank the doctors for the good work and just for the ideal attitude towards patients! I'm really satisfied with the attitude of the employees

The worst hospital that I’ve been to in years. Extremely unprofessional the nurses and the staff have language barriers which prevents you from getting the proper information also very racist and and discriminating anesthesiologist very unprofessional nurses rude …operation started five hours later with no information giving about the situation horrible horrible experience horrible hospital very old very dated just all-around horrible

The nursing staff were awesome. The took care, anticipated and accommodated my every need. It was all done with tremendous patience and smiles. Thank you

A month ago I was hospitalized there for emergency because of a kidney stone and urinary infection. I had an excellent attention, all the personal was very kind. Thanks all for your care.

My experience... top notch customer service, wow. The nursing staff are so caring. They're genuine, not just doing their job

Great staffing they took great care of me when I was admitted to the ICU. My surgeon is the greatest he refuses to give up on me and the hospital staff.

Terrible hospital, poor pt care, administration staff like Mr. Howell is helpless and doesn’t even care what’s is going on. They only know visitors hours for this hospital.👎

I would like to express my gratitude to everyone who took exceptional care of my elderly parents, including the staff on the third floor, the nurses, and all the hospital workers involved. My parents would also like to extend a special thank you to Katherine Benyaminova for her outstanding professionalism and empathetic care. Thank you, Katya!

The attending Doctor Michael Lambert has a very bad attitude towards patients. He'll have you sitting & waiting for him to speak to you & let you know what the situation is with your loved one. He lacks compassion & empathy!!

This hospital is trash came her to the er for pain and was not treated all the staff was rude. The rooms was filthy and bathroom toilets was old and rusted. Sat in pain for 10 hours no meds. Took the iv out myself to go home they chase me saying they were gonna call the cops on me when I’m the one not receiving any care.

I had an endoscopy done there today. The entire staff was polite, attentive and organized. Some names I remember and would like to thank are David the anesthesiologist and the nurses Irena, Marriene and Diana!

Most of the doctors, nurses, PCAs, housekeeping, etc. were very friendly and helpful. They went above and beyond to make sure my family member and I were comfortable in the ED. I’m taking off one star because the doctors quickly made an assumption of what happened without asking more detailed questions. I had to keep offering them background and side info, which made a big difference in how to further manage my family member. Thorough assessment is kind of a basic in healthcare, so that’s definitely something they need to work on.

ABSOLUTELY THE WORST! The scale is not low enough. I was waiting around for hours to get simple procedures done. The staff was unattentive, couldn't care less, terrible attitudes etc...my nurse never even introduced herself, nor did she ever check on me. I sat on a chair in the hallway with an IV waiting for the doctor...who never came! Mistakes were made taking my blood, had to be redone! Extremely incompetent, careless and poor knowledge. Understaffed & filthy. Be aware of this place, worst experience of my life.

Doctors here are rude. One doctor got frustrated enough with a patient to be like “I don't care let her husband deal deal with it” as if Im not a person but an it. the experience truly encapsulates itself when the staff who is discharging me point blank makes it a point they need the bed for other patient as if im still not an active patient. what makes it worse is when the same staff doesn’t tell my nurse that I'm discharged causing massive amount of confusion. If you’re looking for doctors and hospital staff that cares about you, I’d go elsewhere.

Do NOT go to their Emergency Room the nurses , doctors all the staff here is horrible no one card who you are or in what pain you are they really don’t care

A terrible hospital and equally terrible doctors, every single one of them. I contacted them with a high fever, body heat, headache and cough. They took a Covid test, put me in a room and sat there for two hours waiting for the result. Although you can buy a test at any pharmacy and find out the result in 15 minutes. The doctor came and looked at my throat and said that it was very red, and the same doctor came with a painkiller tablet and ice water in a glass! When asked to change the water, she said that you drink what they give you.