So we paid $600 a night for a private room….. as you can see from the photos, toilet paper roll was broken. Maintenance came to fix and it fell off again. A fish smell was very apparent by the mobile IV unit, NOTHING looked sanitized or clean. The lower wall looks like something spilled down the wall like splatter. I would expect this maybe at a cheap roadside motel. Oh and had to request new gowns and towels 4 times before it was delivered. Let’s not talk about the food! Just unacceptable. $600 per night so far times 3 nights. Awful. I visited My husband and now I feel like I need to sanitize myself after I was there! That’s not ok. I want to smell alcohol and or Clorox the smell of clean.

The worst hospital experience I have ever had. I just gave birth yesterday and although the delivery team was great once I was transferred to a private room (that I paid $630 for) the gyn team essentially disregarded me. I asked to be seen prior to discharge because of a clinical issue that I was concerned about. They waited 6 hours to come and see me then sent a 1st yr resident to see me. 30 mins later they didn't even bother speaking with me again but instead sent the nurse to tell me there was nothing to do. I am very disappointed in the care recieved and will never be returning. I am literally going to pick up supplies now to handle my condition on my own as I am a healthcare provider for over 12 yrs and can do a better job than they have. Absolutely unacceptable. Would not recommend having your baby here.

Nice Hospital very friendly service and staff I enjoyed my experience going to that Hospital

I only gave this place 1 star because there are a few good nurses and doctors. The majority of the time you are there, they are talking. I could literally hear them outside of my room and I was calling for help and no one came. Then one nurse reprimands me because I went to the bathroom without help! It took my mom who is a doctor, to see that the IV was in my tissue and not the vein. Mind you, this was after 2 days of admission. My body was full of black and blues from them either not being able to find my vein, or jabbing a needle in me so that I don’t form a blood clot. Even where the surgery was performed, I have huge bruises which indicates everything was quick and forceful. When I went to use the bathroom, my roommate had blood in her stools; no one removed it for hours. At one point, I had a nurse yell at me for not wearing a mask; mind you she just walked into her shift and had no mask on. Instead of being a human and getting a mask for me and HER; she announces that I have no mask and only grabs one for herself. I mean I literally had to pretend I was doing better than I was to get out of there. Never again!

The nurse we had was horrible. I understand you have a stressful job. But don’t take it out on us. You work on in a field where it’s stressful and very annoying. You have to have patience. If you don’t have that, you are in the wrong field. I’m sorry I wish I didn’t have to write this but WARNING STAY AWAY

While visiting the patient at Lenox Hill Hospital UES NYC on June 21, I found a very dirty room. As you can see by photos, on the floor bandages with blood, covers from medications, etc. I called the nurse, she said you can take a photo, and do whatever you want. Then I called the managing nurse, named Natasha…, she came after one hour. Instead of apologizing she started arguing with me, telling “as long as the patient is safe that’s ok”. New rules: Dirty is Safe for the Patient…according Natasha!!!

When you experience two shocking examples of medical negligence within 36 hours, you start to wonder if the problem is institutional. While there are good nurses and employees, there are also a number of employees of Lenox Hill who should not be in the medical profession, period — because they are not sufficiently competent, but more than that because they simply don’t care about, and are outright hostile to, patients. You are putting your health, safety, and well-being at risk by walking through these doors. Go to Lenox Hill if you must, but make sure you have a medical malpractice attorney on speed dial if you do. Edit: I could write a book on how this place fails patients and fails families — from busted computers to inane and ever-changing policies to blatant incompetence. For example, if the patient wants someone to step out for a turkey sandwich, that person cannot return… so you’re stuck with hospital food, because family can’t step out to get you anything. What ridiculous bureaucratic moron came up with that rule? But it’s indicative of how this place treats you: From the moment you walk in the door, everything here is designed to be anti-patient — and it is a constant battle to force the staff to actually tell you anything, to listen to you, or to practice medicine effectively. I’ll put it this way: If you’re in an ambulance and you’re bleeding out and you realize you’re heading to Lenox Hill, tell the driver to pull over because you’re going to catch a cab up to Sinai. 9 times out of 10, you’ll have a better medical outcome and be happier. And if you’re unconscious and wake up in Lenox Hill, check yourself out, grab a cab, and head to Sinai. Because the only reason you should ever find yourself at Lenox Hill is because you were taken there against your will — if you choose to come here, then you didn’t read the reviews.

Worst treatment ever while I was there I was there a total of 8 days trying to stabilize my anxiety but all I received was an allergic reaction to a medication MR. HERMAN IS IN charge of distributing the meals & he’s a sweetheart you won’t go HUNGRY IF HE’S AROUND.INITIALLY THE STAFF SEEMED TO CARE BUT. It’s all ALL A LIE. DR. ROSENBERG WILL APPEAR TO CARE BUT WAS PROVEN TO BE A STAMMERING & CRUEL DOCTOR THE PLACE IS NOT CLEANED PROPERLY especially the showers !! Mr. RICARDO THE SOCIAL WORKER IS INSENSITIVE TO YOUR AFTERCARE !! if you want great compassionate care, please GO TO NYU HOSPITAL since there’s more compassionate care here for similar issues.

Do not come to this emergency room, there are better hospitals a few blocks away on York Avenue. My elderly relative came in from a rehab for an emergency room visit, and they admitted her and tried to have her transferred to their facility when she was already being treated by another doctor at a different hospital five blocks away. She had stabilized in the emergency room less than two hours after being there. It took three more days for us to get her out. The social worker refused to take any calls from the family and even ended up blocking my number when I did finally get through and asked her a simple question. If you really want to see something funny ask any of the staff or the doctors for their name. They don’t even want to give you their names. Run far and fast from this hospital if you can there are better options right in the neighborhood.

It might very well be fine to see certain doctors at this hospital, but I wouldn't recommend it for an emergency. My father went to the ER where he got tests and diagnosed. They started his treatment and they admitted him to the internal medicine unit. The people were nice but there are fundamental issues with how things are run that need to be identified and solved ASAP. It was like groundhog's day. He kept on getting tests/evaluated and told that he would have x treatment then that person would disappear, the next person would have no notes or did not read them (they told me), so they didn't know anything, then would say that they would need to wait for the specialist. Then the same thing would happen again with a lack of follow through. They didn't take proper notes so I had to explain what happened over and over again. So he didn't get certain treatments that medical professionals said he needed right away or they were heavily delayed. I spoke with a medical doctor after as part of a follow up appointment who said he was aware of the issues and that they should've done certain procedures when he was at the hospital. They released him on purpose before getting stable enough (I guess they gave up). But this is with me being there to advocate for him. Others were being neglected or made fun of by staff who were hanging out or playing YouTube videos in the hall. It was horrible. People who were in pain, asking for help, with alarms going off, etc. I kept having to go to the hall to get help for him but most of the people couldn't do that. The person next to my father wasn't seen by anyone for 36 hours while in pain and he started to go to the hall for help as well. There were people crying out for help and I let the staff know - they would just shrug and go back to hanging out or whatever else. It was shockingly bad. People may very well die or suffer in big ways from this. Now there were people who were relatively competent, caring etc. But they were also hindered by the lack of notes and follow up as they were missing info. I saw medical staff pretend that they did hourly rounds by checking it all off all at once. The room was really dusty which means that it wasn't properly cleaned. I ended cleaning/disinfecting stuff myself and ended up with a skin infection after. My father was rolled onto a really nasty mattress which I would hope was disinfected, but considering the layer of dust in the room, I'm not so sure. I was trained in a hospital on infection control procedures and many weren't followed properly or at all. Someone kept touching my father's cups with her bare hands - mixing the dirty and clean ones and she also touched the trash can with bare hands when there's a foot pedal. I had to keep putting the stuff back so that he could actually reach it. They didn't provide info on food for 36 hrs and didn't provide much help with it. People were yelling out for help because they hadn't eaten for a while. While other places can also be slow, they usually come in with a cart and take notes so there's continuity in care. Once it was time to get released, one doctor made stuff up about his levels being good enough to leave. Then the next shift said the levels weren't good for that and that there wasn't anything about his release after the other person said they were going to draft the paperwork. This was based on the same exact test results and his levels were checked after release and they still weren't close to the minimums, so it seems like they gave up on him before he could heal enough. So we are doing a bunch of outpatient stuff. They also kept messing up his release paperwork. While this isn't the most horrible place and there are nice people, the fundamental issues need to be fixed. I wouldn't be surprised if people have already died from negligence and I'm concerned someone will, especially if they are on their own.

Earlier this month I brought my mother to the Lenox Hill Hospital ED. The staff was polite and the care met my expectations as a physician. I was most impressed by Martin, the ED expeditor, who went out of his way to make sure my mother felt cared for. Sometimes it is the simple things - that she was comfortable in the CT, had warm blankets, and understood what to expect during her stay. He is a credit to your organization.

This is the worst hospital experience I have ever experienced. My mom came here for knee surgery. She has dementia and does not remember that she had surgery; therefore, she would take out her IV, try to get out of bed forgetting she had surgery and try to remove the catheter. If I would have known they didn't have the capacity to support a dementia patient, I would not have allowed my mom to have knee surgery. They were not receptive to her needs and she was unable to advocate for herself because she doesn't understand how to use the call button. The social worker came in and even yelled at my mom telling her she was supposed to be discharged already. My mom panicked and started crying and began hyperventilating. They were so unprofessional. I do not know if this is a race based issue, but I will never come to this hospital again. If you have a loved one who is not able to advocate for themselves, please go to Presbyterian Hospital instead where we had a great experience for my mom's other medical needs.

My husband was unfortunate enough to land in the Lenox Hill Hospital ER a number of years ago. Dr Tindel was the physician on duty. My husband was in writhing pain and was assessed to have sciatic pain that was quite extreme. Dr Tindel concluded that he was not a surgical candidate. After an MRI was performed, Dr Tindel administered a cortisone shot to my husband’s spine. Within two hours the pain profile went from extreme to extraordinary. My husband was reporting that his legs were on fire. Dr Tindel was not on site but I spoke with him and begged for a neurological consult and was told on clear terms that he could not help my husband. I asked to be reassigned to another doctor and was informed that it was not an option. I questioned why he would not send over a doctor to consult and was told it was not an option. Ten minutes later, Dr Tindel called my husband who was still in writhing pain and saw fit to complain about how insulted he was that I questioned him. He saw fit to put his ego ahead of his patient’s care. He informed us that we would be kicked out of the hospital in the morning and would be visited by the hospital administrator to ensure that we would leave. I was so concerned over the lack of care and his animosity towards us that I slept on the floor of the hospital room that night. The next day we went to HSS where we received proper care and where it was concluded that Dr Tindel administered the cortisone to the wrong area of my husband’s spine. HSS was rightfully appalled at the story we told them and gave us the treatment and care that was needed. This happened many years ago - but his behavior was so appalling that I still feel the anger towards him to this day. Dr Tindel is a businessman - not a caregiver. If my husband was a surgical candidate I feel certain that we would have been treated differently.

If I could give them ZERO STARS! I would I went to The hospital during the pandemic. Me and my brother were sick couldn't even breathe! We didn't know if it was covid because at the time we were still trying to figure out what covid was. The doctor was very rude he told us that we put them in danger for coming into the hospital because we had a health concern that could possibly be covid ! He was very prejudice very condescending especially considering that we are young adults. I wont ever come here again! If you happen to be a person of color or young and have a health concern don't even bother they don't care… why do they even allow people who act like this into The health industry smh

Friends, ALWAYS ASK FOR TOTAL PRICE WITH AND WITHOUT INSURANCE before you leave the ER! I went to the ER for a sports injury, got sent home with a prescription for ibuprofen which is fine but not exactly helpful. Ended up with a $1.5k+ bill for a simple visit with a chest x-ray, and the bills are not consolidated so they just keep sending me new surprise fees which is so unethical for patients.

This is a amazing Hospital! Dr Iyer and his staff became part of the family through my Dads surgery. They kept us updated at all times. My Dad received the best possible care for a surgery that was never performed before and became a study. We Love the Staff and Doctors who helped him and can not Thank them enough. ❤️❤️❤️

Pretty disastrous experience, unfortunately - during four visits both the ER and the actual orthopedics doctor managed to miss an internal hematoma which burst open one month later on a flight. Aside from this, everything went nice and smooth (than again, I’m generally visiting hospitals not for how comfortable the waiting room is)

Definitely one of the worst hospitals that I have been to. I gave birth at Lenox hill based on its good reputation however my experience with the medical team and the nurses at the maternity department (labor and delivery) proved the opposite. The residence are clueless they come to check up and do visits but had zero knowledge of my condition and any points raised during their visits were ignored which made these visits pointless, as for the nurses most are very helpful and friendly, but onet of them called Amy from Asian origins was super rude and made fun of my critical condition with the residents in addition to using phrases like “ this is what you have to deal with” when I was in pain I advise checking other hospitals like Cornell and NYU langone

Normally Lenox Hill Hospital is great and provides excellent care to the people of New York City, but I have to write this review for their Maternal-Fetal Medicine & OBGYN Ultrasound department. I called two days in a row to make an appointment for my wife and they put me on HOLD for an ETERNITY. I lost my patience after 30 minutes on the second day and no one picked up my call. I am not a hospital administrator, but I know that a person should not have to be on hold for 30 minutes to make an appointment. Really disappointed.

The ER staff are incompetent and unresponsive to patients. Go to New York Presbyterian if you can! I was taken there by their ambulance staff, who I told what was happening. By the time I was in ER I was not able to communicate as much. The doctors spent 18 hours chasing the wrong diagnosis, which they would have known if the ambulance crew told them. I was left unattended in ER for 18 hours until a doctor congratulated on my not having the imaginary wrong condition. I had to tell the doctor what the serious life threatening they had missed for 18 hours, which any med school student should be able to spot. I can't rate lower than 1 star, I would if I could.

Was sent here from CityMD due to high levels of concern regarding my high fever (103) and my high heart rate (140). It’s being suspected that it could be gastrointestinal bleeding which requires immediate medical attention from an ER. Yet here I am waiting close to an hour, with very little answers as to when I’ll be seen. For a very serious prognosis I thought I would be taken a little seriously but alas I am still waiting for admission to investigate my matter further. Important to note: tested negative to COVID, flu and strep throat.

Was here for a major but routine abdominal surgery-it was a mixed experience. Overall the place is small and cluttered- some areas have been recently been given a facelift, some areas are very grungy. Some of the newer areas already appear worn, with the fancy tiles falling off the walls and scuffed dirty floors. The general impression of this place, besides the 'nice' wing, is that it is poorly kept up and poorly managed. When I was sent to the surgery floor, there was no one at the reception desk and I had to call for someone. When they arrived, they seemed very irritated at being bothered and took off toward the pre-op area, barking instructions at me so fast I didn't understand what I was supposed to do. I tried to ask when we got to my station, but they walked away as I was speaking to them. At this point my anxiety was through the roof. Eventually the pre-op nurse came, and they were much better, and were considerate to my fears as they helped me prepare. When the time came, I was walked back by a nurse named Edmund. The hallway leading back to the OR is poorly lit and littered with out of service equipment. It is as creepy as it sounds. As we walked back I became more and more anxious. The door to the operating room had a glass window with some kind of gross white film on it that was smeared and broken up and half rubbed off. The room inside was extremely cluttered and felt dirty, with black scuffs on the walls and floor like it's never been deep cleaned in years. Compared to the bright and scrupulously clean OR's I've had surgery at in other hospitals, this was like something out of a horror movie. I stood there, shaking and terrified, tears soaking my mask, and was ignored. Finally someone said, with a sigh and a sinking tone "oh, she's crying." One of the technicians that was laying out instruments shoved a hard crinkly napkin at me but no one said anything more but just went about their business. At one of the most vulnerable and frightening moments of my life, I was just another inconvenience. I felt utterly uncared for and alone. Eventually I was directed to lie down on the operating table by Edmund and then another nurse with beautiful green-gold eye makeup came in and said something comforting and took away the scratchy napkin and squeezed my hand and dabbed at my eyes with a soft cloth. Whoever you were, thank you for treating me like an actual human being. In recovery my bed was parked right next to the nurses station terminal. I was forced to listen to all the gossip and aggravation of the staff loudly talking about each other and other patients in mean and unflattering ways. Also, because it was right next to the terminal, my bed was constantly jostled and banged into over and over, which was very painful after abdominal surgery. I had to put up with this nightmare for what felt like hours until the anesthesia wore off enough that I could speak. Everything improved when I was finally wheeled into my private room in the 'nice' wing, which I had paid the highest price for the privilege. It was very peaceful inside and the room was as comfortable as a hospital room could be. All of the staff in this wing seemed professional and helpful, and caring. I feel that it is definitely worth it to pay more if you are forced to come here. In all, a lot of highs and lows. It's clear that some of the staff, like Edmund, seem burnt out and might not have a lot of kindness within them left to give. Some just don't seem to care and are more interested in themselves, their Saturday night plans, and gossiping. Some are tuned-in, kind, and take their jobs seriously. Because of the inconsistency in the professionalism of the staff and the general grunginess, lack of care, and clutter of the majority of the facilities, my experience at Lenox Hill was mostly stressful and upsetting. Even though the results of the surgery went well, I can't in good faith recommend this hospital.

This was my worst hospital experience. I had a surgical operation which took approximately two hours. I was transferred to my room after surgery. After approximately three hours, a loud terrible noise started to emit from an Alaris Pump connected to the patient in bed beside me. After 30 minutes, Olga Fazylova (day shift nurse) came to fix it. 25-30 minutes later, the terrible noise returned. It gave me a terrible headache. The cycle repeated itself regularly from 6:00 PM to 11:PM. No remedy was offered I begun to experience extreme heartburn, and discomfort and pain from the headache. I requested Olga for heartburn medication. It took one hour for the medication to arrive. I requested to provide ear plugs. Olga said there were no ear plugs available. I requested a transfer to another room. I was informed by Olga that there were no rooms available. These two statements are outright lies! Kathy Chester, the night shift nurse, upon my request provided me the ear plugs within five minutes. The ear plugs were no help but at least the ear plugs were provided. She is a good nurse. Per doctor's advise, I took a walk around the facility the next morning at 6:00AM. I noted that there were four vacant beds in Rms(6912 - 6923)/ URIS. Stephanie Ye ( Nurse Manager), Rahel Birru (night shift Chief Nurse), Olga Fazylova ( day shift nurse) , and Mavis (night shift PCA) are unprofessional, rude, and compulsive liars! These people do not deserve to be in the medical profession!

Besides the somewhat slow attention at times and the need for some non-medical equipment upgrades, I give the hospital 5 stars because of the exceptional care provided by their doctors, PAs, nurses, and more medical staff. I was recently here because of an emergency and all hospital staff were knowledgeable, patient, attentive and more despite difficult circumstances.

Unless you're a celebrity like Beyonce don't expect 5 star care.. us regular people don't get that.... It would be really nice if people would remember there isn't space for "certain" emotions at the workplace, and as human beings in need of help whether it's labor, emergency etc etc, YOU(employee) signed up for the career choice. So unless the patient did something to offend you please just do your job respectfully and honestly

Case managers make empty promises when discharging patients to Rehab locations. My wife was promised a large portable toilet and large bed but still she hasn't gotten these items and is forced to go on herself. Been little over a month, now Crown Heights Rehabilitation Center on St Marks Ave in Brooklyn and they are stalling giving her what was promised. I will rally against this hospital and this rehab location. On 11/8 the nurses were protesting against where they working

Radiology bathrooms are absolutely filthy, out of toilet paper, and the alternative bathroom was flooded. This is completely unacceptable at such a ‘prestigious’ facility. The lockers in the Women’s Lounge do not lock; I’m currently sitting in the Lounge awaiting my appointment with all my belongings with me. My spouse had surgery here many years ago. At that time, this was the go-to boutique hospital because they were pristine with all details and everyone felt safe. This is outrageous.

They pretend they care about you and your loved one but they have no compassion or sympathy whatsoever . ( Gina Garvin and other staff on 7 th floor pretend to offer you support and comfort but at the end of the day they really don’t care it’s just a job for them however they’re great actors ) . Not one phone call to offer condolences after my Mom passed , also they all seemed to be in a extreme rush and upset when you don’t follow there so called advice .

Thank you Lenox hill hospital for doing such an amazing job delivering my first born baby. The Drs, the nurses and all the staffs are all so professional and friendly and their food is so good too, unexpectedly. I’m glad I made the right choice!

From the moment we walked in the front door - we were greeted by a caring and friendly staff. From the women at registration, the security guards and the nurses on the 10th floor - we were made to feel welcomed. From the registration process up through our discharge, it was a professional experience. We left with thorough instructions. Our experience was a very positive one. Thank you all. Very much appreciative. :)

Words cannot express how thankful I am for the staff in the 9th floor URIS. The nurses, internal medicine team, and surgical team were very knowledgeable. I appreciated them updating and having a plan for my mother's recovery. The nurse manager Birru was very attentive to my mother's needs and was very welcoming. I felt completely safe and assured that my mother was in good hands. I appreciated how everyone on my mother's team explained and guided beautifully each step of my mother's process to recovery. Thank you all for everything!

One of the worst place to take your patient. Very poor care unfriendly stagg, lack of doctors.

I would never write a review normally, however this is to give what is due to the staff at Lenox Hills Hospital. Respect is not given...it is earned, because some of us feels entitled we forget our manners n blame others. Not all staff was great but i dont know their story. I was scheduled for back surgery on 2/1/23. I walked in at 5am that morning, Imani who registered me for admission was my first smile. Imani u were awesome. A very pleasant greeting from the person who received the admitting paper work on the 10th floor. Pre-op Nurse Angela, u are one of kind , u are exceptional, u help to eliminate my fears n anxiety, thank u. The surgical team was phenomenal. Recovery Nurse Natalia, your affection, u cheered me on when i finally urinated so comforting how u bust into a cheer leading (YES). Thank u and Sehera for my Safety. The 8th floor staff: Nurse Kathy, Xiao, Lydia and Delia, u ladies are Lenox Hill Hospital Finest, the best, rare gems . Donita n Michelle thank u, the food services staff, wonderful. PT, PCA, pain mgmt. phlebotomy team thank u all for the best services, carinng for me when i was most vulnerable from 2/1-2/4.

The nurses are really nice;)

My daughter had a cranioplasty done here. The surgeon was Dr. Ben-Shalom. He and his team did a fabulous job before, during and after surgery. They are leaders in the field of new methods of inserting the skull and following up on changes after. Care on the 8th floor was excellent and we had a nice room.

Don’t come here. They don’t believe in managing your pain. You will experience anxiety, fear, and the desire to potentially do something unlawful because they have deprived you of the right to pain management during your stay. DO NOT COME HERE. Doctors on staff believe opioid usage is not helpful and is akin to taking Tylenol. Advocating for patient is what I do. Patron at your own risk.

The best staff I ever met in medical facilities work here

My wife came in for surgery and I must say the staff was exceptional and the doctor has excellent bedside manners out of every hospital I've been in this is the best one yet. I'm truly amazed by the staff they kept me up to date with anything I needed to know everyone is very professional and warm. Thanks Dr Lisa Johnson and her team!

I think it is the best professionals here. Nice, good. I went in pain and dog, they made more than I expected. I’m sorry but I need to say about bad things… I waited in emergency room for 14 hours… guys didn’t tell me that my situation is serious and I went to emergency hungry, in shorts and t-shirt… I really didn’t eat 24 hours without medical reasons. Guys really it was painful and crazy. But mostly thank you, you safe my life. Yes, every worker there deserve monument!!!!!

I cannot say enough good things about my experience. I went to the ER and was later admitted for emergency surgery. Throughout the whole experience, the staff led with empathy at a time my husband and I needed it the most. Dr. Karamitsos was absolutely amazing and cannot thank him and his team enough for all they did for me.

I was in Lenox hill approximately a year ago. I was greatly surprised that the care was truly good.The nurse and nurse aides provided truly excellent care. The doctors were attentive, kind and addressed my concerns. I was initially very frightened to be admitted due to poor care I received at another facility local to my home.

Radiology on 1st Ave and 66th. Soap dispenser in the bathroom not working. I reported it to the front desk. The very next day when my wife had to go for another MRI there was still no soap in the bathroom. If this clinic is missing simple things like soap in the bathrooms what else are they missing that can impact patient safety?

My dad was hospitalized twice within one month. The Wollman unit.staff was outstanding. They actually, care about patients. Not one time my dad complained. I observed cleanliness, hospitality towards family and friends .Must mention upon calling to inquire about love ones, you will get alive person on the phone. Thank you Lenox Hill

End of life care for my father was incredibly compassionate and professional. Everyone we interacted with was highly supportive in a very challenging and emotional situation. I especially want to thank: Dr. Patel, Dr. Remar, Dr. Birchfield who all attended to my father and to us through the dying process. Nurses Tiffany and Natalia in the URIS who were there all the time with authentic caring. Erin, the wound care nurse, who showed her passion and commitment in caring for elderly in a dignified manner. Andrea and Margaret, the incredibly compassionate and effective social workers who helped guide myself and my family. Thank you all, I will always remember the kindness, love and compassion that you showed to me and my family.

Throughout the time I spent in the ED nurse Vera showed nothing but impeccable work ethics and diligence accompanied by professionalism on each step. Vera has an unselfish loving heart, making a true effort to put herself in patients shoes. I’m thanking all the staff of Lenox Hill ED for hours of hard work and devoted labor.

DO NOT DELIVER AT THIS HOSPITAL! The rooms are extremely small and outdated, no space to move at all, freezing cold and just depressing. I am sure that’s not what you want to feel when you deliver your baby. I couldn’t wait to get out of that tiny depressing shoe box. To make it even more depressing the billing department decided to submit a claim for a pirvate room to my insurance carrier after I paid them in full with my CC! They even managed to double charge me for that room, so i had to call and get a refund and then they decided to send me to a debt collector after the insurance rejected a claim for a private room, mind you I paid them in full with my CC!!! How does any of that make sense? Whoever works in that billing department needs to be fired ASAP. Extremely terrible and traumatizing experience.

I rarely go to the hospital for health issues, and during the pandemic I'm lucky to not have gone through the torment of that. Recently I was diagnosed with a cyst in my brain that was dormant for decades that as a result allowed liquid in my brain to fester and fester until I passed out 2 weeks ago in Brooklyn. By the time I've went to the hospital in Brooklyn, as a result of several hours of understanding what's wrong with me; the doctors told me where I was at informed me of my brain issue and immediately transferred me to this hospital quickly. On February 14th I was able to get it removed and by February 21st I was discharged with no issues whatsoever and I was grateful with my time being there! Thanks Lenox

What a great place . Anything you want they are always there to help you. Operation was perfect had left knee replacement. Highly recommended

No that great

I was treated great. They didn't discharge me until I was absolutely better from everything. Follow up appointments was made for me. Medications I needed was provided during the stay and when I left. Doctors are very skilled.

My son spent a week in this hospital for emergency treatment and surgery. The care was excellent. The nurses and PAs on the chest and lung unit are wonderful, helpful, and passionate about their work. We felt we were in excellent hands. Thank You Lenox Hill!

Last October my husband did a stent, nursing staff is amazing. This morning he will need to do another stent procedure. The first RNdid blood drawing, can’t get enough blood. So the Aron’s nurse Will need do the butterfly to draw again. Our issue is the blood draw vein made my husband uncomfortable. Nurse not professional, why say we are continue complaining, if my husband says pain mean something not right. She doesn’t even know how to manage the hospital bed, we just feel very not comfortable. Can we getter better treatment cause before you go for a surgery you already have a lot in mind, this unprofessional staff make you feel hopelessly. Again I cannot complain like this 2nd nurse. Lord, help me.

I went in for major spinal surgery. The nurses are the true healers. They were sweet, attentive, friendly wonderful. The ordilys were also incredibly helpful and would pop in for a friendly visit from time to time. Even the young woman who weeled me to my car was a joy to be around. 10/10

Lenox Hill is a great hospital; in his frequent stays, my brother has met with almost universal kindness, expertise and care from everyone with whom he's interacted. I personally cannot say enough great things about his social worker, Morgan, who was cheerful, informative, compassionate and very, very good at her job. She's the model of what a social worker should be. Thank you, Morgan, and thanks to Lenox Hill.

I had the best experience within Labor and Delivery. The most helpful, kind and professional nurses and staff. Couldn’t have asked for a better experience.

I've never experienced a 5 star hospital before. All the staff I had to deal with were great. .. they actually cared. My procedure went well and dealing with all the patients she had... she still managed to take care of us at the same time because there was always a team setting. To all the nurses, doctors and other members that worked with me, I thank you so much for everything. Thank you

From security staff to custodial to nurses and doctors everyone at LH was amazing. Caring , friendly , courteous and helpful. Our 15 year old had 2 pretty big operations and we could not have asked for better care for her and warmth extended to us. . Hopefully you never need a hospital but if you do - rest easy that LH will take great care of everyone

I delivered my baby here. The nurses are very nice and Dr. Elliston is amazing. I had an wonderful delivery experience here! They have great food!

Worst hospital I’ve ever been to. Had a stomach surgery everything went okay. I do think they released me early I couldn’t even walk or eat anything. How does that make sense? Stomach surgery but they do not wait for me to eat something. I went home after not even 3 days after surgery and I was in really bad stomach pain. I couldn’t eat. Everytime I ate i threw up. I couldnt eat anything without throwing up. So after a few days at home with no food that actually stayed inside my stomach I went back to the hospital. All they did was some tests and said my results look ok and they sent me home. During that all they did was talk about how good my surgery went and how amazing everything is healing (my stomach was bruised. Disclaimer I don’t know if it’s normal for it to be bruised or not just mentioning). They didn’t offer anything and they didn’t tell me what to do. Not sure what I’m supposed to do now. Definitely don’t recommend that hospital.

Broke foot.Three places. Wonderful rapid process in ER. Admitted to very pleasant room with shower. Attending physician efficiency Top Notch. Food Terrific. Organic requests honored. Highly recommend.

Very good hospital, good doctors, nurses and all stuff there are so kind, and friendly. They put patients first. My mom suffered a massive stroke on 8/23/23 and was transported there from Long Island, she was there for five days, the doctors and nurses took good care of my mom, and did everything that could be possible done to save her life. Unfortunately my mom did not make it, she passed away on 08/27/23 she was pronounced brain dead five days later. I must say doctors did everything and when I say everything I really mean it to save her but God works in misterios ways and he needed an angel in heaven. I’m truly thankful and will always be thankful to all the doctors and nurses that work there great job and may God blessed each and every one of them.

Do not come to this hospital if you are LGBTQ they are Homophobic And rasist people they almost kill me and miss gender me. I have a very very bad experience in this hospital

I loved the experience in your laboratory and in the radiology unit. Thank you so much.

Jose Rodriguez, who helps families install car seats for their newborns and toddlers, is the most wonderful human being! He has been so helpful to our family in our journey as parents, guiding us as we keep our kids safe in the car.