Sher Fertility Solutions image

Sher Fertility Solutions

Fertility clinic β€’ Fertility physician β€’ Family planning center β€’ Reproductive health clinic

πŸ‘πŸ‘ I had a consult with Dr. sher after 3 failed transfers. He gave us some recommendations and the best path to a family. He did another retrieval for me, and I had the other DR, Dr. T do my transfer. And I am officially pregnant. I live in a different state, but the clinic made it so easy on me. They... People often mention Sher, clinic, experience, time, fertility, doctor, staff, team, care, patients,


Address

425 5th Ave, New York, NY 10016

Website

sherfertilitysolutions.com

Contact

(646) 792-7476

Rating on Google Maps

4.00 (48 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8β€―AM to 5β€―PM
  • Wednesday: 8β€―AM to 5β€―PM
  • Thursday: 8β€―AM to 5β€―PM
  • Friday: 8β€―AM to 5β€―PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8β€―AM to 5β€―PM

Featured Reviews


Frequently mentioned in reviews: Sher (41) clinic (24) experience (18) time (17) fertility (14) doctor (12) staff (12) team (11) care (10) patients (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Femi D. 1 month ago on Google β€’ 72 reviews New
    I will not recommend Sher and Dr.T . I had 3 IVF cycles with Dr.T and I regret that I didn't switch clinic after the first not successful one. The same protocol was repeated over 3 times with different dosage, even from the first cycle was clear it was not working for me. Every ltime there were no options or explanations why are we doing this and why not doing transfer or analysis what was wrong on previous one. The doctor and nurses expect you to know everything about IVF- needles and medications without any explanations. They give you 70 page consent paper, to read and find out yourself, or dig in the internet. I admit that Dr. T answers emails right away, however for your 5 questions you get 1 line answer. He doesn't talk much, only if you ask he will answer your questions; if not then just follow what's prescribed. Monitoring visits are short and you will not get a chance to ask questions or talk to the doctor. Nurses are also too busy or shorts staffed, that you can't reach them timely. All this "silence vacuum " makes you even more nervous and stressed out. This is a boutique clinic; however, no one will hold your hand or even dedicate their time to talk to you and listen to your concerns. Reason i came to Sher clinic in first place, I thought it's good that one doctor sees you and does all procedures, however this way the greater chance of only one view and mistakes which noone checks. Also Dr.T manages clinic, meaning he controls bills, staff; payroll etc. besides seeing patients. Sher clinic might was good 10 years ago, but not today. From the view of their exam rooms: their curtains in exam rooms are probably there since opening- so old and dirty; the ceiling and sonogram machines are covered in dust, I can't imagine a lab is being better. I am writing this review after stressful and tough year with Sher. I wish they had better care and compassion for their patients, as its hard go true infertility treatments in a "silence vacuum". I felt all they wanted to do more procedures so they get paid more. I hope someone from Sher will read this and make improvements. Their pr team replied to this review and asked to contact them. I left the clinic a long time ago, and no one called when i was a patient to ask how I am doing and no one called to ask, "Why did I leave?" So Sher or PR team, if you really care about your patients, call and follow up with each patient and ask how they are doing. And call ones who disappeared and did not come back to ask how they are and why they left. So maybe you will find me then. You care about good PR, and start caring about people first!🫢
    7 people found this review helpful πŸ‘

  • 5/5 Megan L. 1 year ago on Google
    I had a consult with Dr. sher after 3 failed transfers. He gave us some recommendations and the best path to a family. He did another retrieval for me, and I had the other DR, Dr. T do my transfer. And I am officially pregnant. I live in a different state, but the clinic made it so easy on me. They are amazing at communicating with me more than my local clinic was. And Dr. Sher is SO knowledgeable. He’s been in the business for so long and seen it all. If you are thinking of coming to this clinic, I would have a consult with dr. Sher and switch. This is the best decision we’ve ever made and are thankful everyday for Dr. Sher, Dr. T and their team. I hope the next person reading this gives them hope that it is possible
    9 people found this review helpful πŸ‘

  • 1/5 CY Cat S. 5 years ago on Google
    I am questioning my sanity, why do I pay for painful procedures with statistically low success rate and subject myself to a bunch of idiots who don't even pretend to like me?! Absolutely rude and lazy customer service. On the 1st time I emailed my forms diligently but the representative did not forward to the nurse office. So the office cancelled my appointment without calling me, just a discreet email notice that went to my spam. Recently I call to make appointment. I was transferred twice so I made a casual comment the customer service outright said it is my fault to call the wrong extension. Really?! The doctor is nice but I know she is all out for my money.
    8 people found this review helpful πŸ‘

  • 5/5 Michelle F. 4 months ago on Google β€’ 19 reviews
    Update we have a healthy happy baby boy! We couldn’t be more happy and thankful to Dr Sher and Patti - We are truly blessed - ….. We are pregnant with our second son thanks to Dr. Sher and Patti! We have a son born in 2021 and ready to meet our second next month. We are so thankful for Doctor Sher to help us make our dream come true! After five years of trying and three Canadian If clinics unsuccessfully, we finally found Dr Sher. Following his experience and expertise, we have been blessed. Thank you Dr Sher and Patti The experience has been 10/10! Never give up!
    6 people found this review helpful πŸ‘

  • 1/5 M. G. 3 years ago on Google
    They really need to change the way they speak to patients. 2 years ago they increased my egg storage fees by 25 percent, without informing me. I only noticed the increase while reviewing my credit card statement. Even though they were rude to me when i called them and asked about the increase, I didn't post a negative review at the time because I was still grateful to them for helping me preserve my fertility while I was going through chemo in my 20s. But today was the last straw. Receptionist couldn't care less about my concerns...this time I was calling because I haven't been charged for a few months and I was worried something had happened to my eggs. I feel like I'm a hostage to this company. I have no choice but to deal with them and the worst part is they've lost my trust and I can't do anything about it. Stay away if you can they are not kind and you will regret choosing them.
    7 people found this review helpful πŸ‘

  • 1/5 Katherine C. 4 years ago on Google
    Horrible experience. After 4 rounds of IUI and 2 IVF with no results I did one IUI with gen next and GOT PREGNANT! There labs are old and can cause many issues within the process. Also I received a test that was out of network without being told and was billed $4,412! They have one method of doing IVF and even though I requested a new method I was never given one. The doctors also go on their own vacations for weeks at a time which can really interfere with your treatment. Do yourself a favor and go to a clinic that has better lab quality and will work harder for you.
    7 people found this review helpful πŸ‘

  • 5/5 Erica S. 5 years ago on Google
    We were previously at another clinic for 2 years before transferring to SHER. We did tons of research and settled on SHER because we felt they would 'think outside the box' rather than treat us as one of the herd. We couldn't have been more right. From the start Dr. T looked at our case and made suggestions that our previous doctors refused to consider. Throughout the process he continued to look at our case with fresh set of eyes. He was not afraid to stand his ground and not compromise when he felt the results were not up to his standards. He always answered questions promptly, even once when I emailed him at night. And the staff never made me feel like I was being crazy, even when I felt that I was. The staff was great, from the front desk, to the nurses to the biller. When I finally transferred to my OBGYN, I received hugs and support all around. Approximately 5 weeks after we were pregnant, we had a scare. I'd been at the office earlier that day and when I got back to work I noticed a problem. I called them and they told me to come right back in. They kept the office open for me and my husband as I rushed back there. Dr. T and the nurses were so calming. They stayed in communication with me throughout the experience and when we had another scare a few weeks later and were out of state, I was able to email Dr. T and receive a response immediately. Now that little one is sleeping in his crib. We did get pregnant with SHER, which I'm sure plays a role in our feelings about them but still I feel we received much better, more individualized treatment than our previous providers.
    7 people found this review helpful πŸ‘

  • 5/5 Carly P. 2 years ago on Google
    I’ve had two successful pregnancies (two amazing children) and am working on a third. And it was all due to the careful and kind practices of SHER fertility. Not only are they a world class facility with world class doctors, they also have kindness and empathy for the emotional situation of infertility. They have a dedicated nurse and financial advisor for each patient. And they are easy to get a hold of. I also had extreme morning sickness after getting successfully pregnant (both times) and they continued to take great care of me until week 12 when I transferred to my OB. I highly recommend!
    6 people found this review helpful πŸ‘

  • 1/5 Tamir S. 5 years ago on Google
    Money is their top priority. They will push procedures on you just to bill. On a visit, when a doctor was asked a specific question, the doctor had to look up the medical file to be able to answer. she didn’t even know my wife’s medical case and situation. They have no time or interest in their patients, they prescribe the same treatments like an assembly line in a factory. We ended up spending over a year with 0 results and crazy bills. But hey, it’s in a prime location in New York and has swanky offices.
    5 people found this review helpful πŸ‘

  • 4/5 Helen A. 4 years ago on Google
    A very different experience to another clinic we used. At Sher they answer the phones, they spend time with you, they answer all your questions. They're kind and calm. They don't dismiss other factors to support fertility like diet and supplements. And Dr Oehninger was great - very clear, kind and responsive. However, I would advise absolutely NOT using the acupuncturist, Metropolitan Acupuncture, advertised in Sher's office - it was the worst experience of acupuncture I have ever had that has damaged a nerve, and the man who is the sole acupuncturist at that operation has refused to speak with me or my doctors about this injury. A very upsetting and stressful experience in the midst of IVF.
    4 people found this review helpful πŸ‘

  • 4/5 kristyn b. 5 months ago on Google β€’ 7 reviews
    I have had the great pleasure and experience with Dr Sher in helping my husband and I with our fertility struggles. I can't thank him and the center enough in at least giving us answers as to why we have such difficulty getting pregnant. His assistant Patti is the sweetest and kindest. She's perfect in her role with helping clients in an otherwise stressful time of trying to have a baby. She is so punctual and great to work with. The front end staff has been amazing as well (Cathy, you are so sweet!). The nursing staff were so helpful during our egg retrieval. And of course doctors have been great as well ( thank you Dr T!). I am only giving a 4/5 star review because we haven't had a successful baby nor been pregnant as of yet. We did get diagnosed with having an alloimmune issue with a partial DQALPHA HLA match, which isn't a good prognosis, and have had 1 unsuccessful implantation, with 2 embryos left. My review will definitely be a 5/5 if we can have a successful baby, or 2, because this is why we are here. We have strong hope and faith that we will have success under Dr Sher and his colleagues.
    3 people found this review helpful πŸ‘

  • 1/5 sangho l. 4 years ago on Google
    Worst experience ever- everything is about money and they don’t even care about you. I absolutely don’t suggest
    3 people found this review helpful πŸ‘

  • 5/5 Olivia G. 5 years ago on Google
    I think fertility treatments are a very emotional service topic and as such you’re going to have very happy and very upset customers. Every case is different and dynamics between doctors and patients are going to vary. I worked with Dr T and had a very positive experience. I felt a cooperative approach and heard through the process. Our first transfer was unsuccessful. Our second resulted in our baby boy. They were the second clinic we went to and I had a much better experience with them than my first (in Canada). Planning to head back for another transfer of our frozen embryos. 🀞🏼
    3 people found this review helpful πŸ‘

  • 5/5 Katherine G. 1 year ago on Google
    Sher Fertility is an excellent clinic that is well run and easy to work with. Dr. T is kind and compassionate and truly cares about his patients. The clinic provides an individualized approach and never makes you feel like just another number. Dr. T blessed me with two beautiful sons and I cannot say enough good things about him and the clinic. If you're deciding on a clinic, this is the place to go!
    3 people found this review helpful πŸ‘

  • 1/5 Rachel R. 1 month ago on Google β€’ 40 reviews New
    They were able to schedule me quickly to meet with the doctor and I liked him. Unfortunately he ordered blood work for me almost 5 weeks ago and his staff seems unable to put it in despite many follow ups and promises I would have an update. Very disappointed and would not recommend wasting your time and money.

  • 5/5 Nanna Helga V. 4 months ago on Google β€’ 4 reviews
    Dr. T and his amazing team made our dream come true! We can never thank them enough ❀️ They use the newest knowledge in the field and personalize the protocol. Plus they answer e-mails very promptly. Highly recommend!
    2 people found this review helpful πŸ‘

  • 5/5 Masako Uchiura M. 4 years ago on Google
    visited many IVF clinics in Manhattan, but this place was the best, and Dr. T gave me two beautiful daughters. I can only thank them!
    2 people found this review helpful πŸ‘

  • 5/5 Sheryl P. 8 months ago on Google
    Sher Fertility Solutions was highly recommended by my oncologist and I see why. They're consummate professionals, compassionate, and truly care about the patient's experience. From beginning to end I felt seen, heard, accommodated, and supported. Everyone from the security officer to the receptionist, nurses, and doctors were AMAZING and each played an integral part in my journey. I can't thank Sher Fertility, Dr. Tortoriello (Dr. T), and his WONDERFUL team enough for an AMAZING experience and AWESOME outcome. Blessings in abundance to you all.
    2 people found this review helpful πŸ‘

  • 5/5 Annet T. 7 months ago on Google
    Dr. Sher, Dr. T, and the entire team at Sher Fertility Solutions gave my family the precious gift of a second son. Dr. Sher accurately diagnosed my fertility issue, and I am so grateful for the treatment protocol that contributed to me having a successful delivery. Dr. Sher diagnosed an alloimmune implantation dysfunction (partial DQ-alpha match and activated natural killer cells) which was the cause of a prior chemical pregnancy of a euploid embryo with another clinic. The intralipid/prednisone protocol that Dr. Sher had me on until 22 weeks of pregnancy worked. My chances of getting pregnant with my own eggs and my husband's sperm was extremely low given my extremely low ovarian reserve (AMH 0.1), having activated natural killer cells, and my husband and I having an alloimmune disorder (partial DQ-alpha match). We only had 1 euploid embryo in storage prior to coming to Sher, and I knew the best chance that I had of pregnancy (approximately 33% for 1 euploid embryo, a very low probability) would be under Dr. Sher's immune protocol. Thanks to Dr. Sher's agonist, antagonist conversion protocol, we were also able to get 1 more euploid embryo currently cyro-preserved. Dr. Sher also answered my phone calls each time I had an emergency throughout the pregnancy. I had a short cervix around 21 weeks of pregnancy, and I am so grateful that Dr. Sher advised that I have my cervix stitched closed if my cervix began to shorten too quickly. This was a long journey, and the MFM doctor and my OBGYN realized everything that was at stake (all the fertility treatment) and approved of the cervical cerclage once they knew that Dr. Sher's general recommendation, as a pioneer in the field of IVF was to have my cervix stitched closed. This was an extremely long and arduous journey for both me and my husband (3 fertility clinics, 4 IUIs, 5 IVF egg retrieval cycles, 2 embryo transfers, and numerous diagnostic tests for both me and my husband) and we will forever be grateful to Sher Fertility for everything the team did for us to have my beautiful and healthy second son. I hope Dr. Sher never retires, and I think he is the best IVF doctor in the world. I am so happy that I came to know Dr. Sher, Dr. T, and the entire SFS team. I know it was all in God's divine plan for me to seek fertility treatment with Sher Fertility solutions to have my second son born. May God forever bless the entire organization for all the help and assistance that they provide to those struggling with infertility. Regards - Annet
    2 people found this review helpful πŸ‘

  • 5/5 Liz O. 3 weeks ago on Google β€’ 5 reviews New
    Dr. T. and his staff are top of the line. After years of infertility and many different doctor visits, Dr. T. was the only doctor willing to try it all. He explained everything in a level of detail that made me feel comfortable and he always took the time to answer all my questions. He is so personable that it was easy to just reach him through email. He went above and beyond and was very accommodating since I was coming from another state. Also, all his staff is so helpful and kind, very compassionate and willing to help in any way possible. Thanks to Dr. T, and his staff I was able to build my family through 2 pregnancies. I am very grateful to his work and level of expertise and willingness to help couples build their families. I am very thankful to God for putting Dr. T and his team in our paths.
    1 person found this review helpful πŸ‘

  • 5/5 Nickolas Vargas (. 1 month ago on Google β€’ 5 reviews New
    Great experience, currently on my fertility journey. Amazing staff, very friendly.
    1 person found this review helpful πŸ‘

  • 5/5 Irana R. 1 year ago on Google
    If I could give Dr. T 50000 stars, I would. There are many doctors to choose from, but Dr. T is exceptional. He is very professional, detail-oriented, and competent. He made me feel comfortable throughout the egg retrieval and the transfer process since I already get extremely embarrassed very quickly! I wish he could be my GYN, PCP, and any other doctor I need. He is very professional, detail-oriented, and competent. He explained everything to me thoroughly from beginning to end, and my treatment was tailored to my body, and it wasn't one fit protocol. I have a positive first beta and cannot thank Dr. T enough for getting me to this point. Dr. T, you rock!!!! I'm fortunate to have you as my physician!
    1 person found this review helpful πŸ‘

  • 1/5 Elna B. 1 year ago on Google
    I had a successful egg freeze here. But the office is terribly managed. They cannot consistently keep card details on file and change management companies. The result is multiple times I've been stressed about the storage of my eggs. And they sent my payment to an outside party which lowered my credit score, when all along they had the correct payment information on file. It's too bad because I had a great experience with Dr. Tortoriello. But after 4 years of consistent payment frustration, I recommend finding a different clinic. I echo all the reviews on here saying it's completely mismanaged.
    1 person found this review helpful πŸ‘

  • 5/5 Ghislaine C. 1 month ago on Google β€’ 6 reviews New
    I cannot thank this fertility clinic enough for the wonderful care and support they provided during my IVF journey. Doctor Tortoriello and his amazing team made our dream come true. Our little bundle of joy was born thanks to him and we cannot thank him enough. This place is top notch! If you are searching for an excellent fertility clinic, this place is the one. You are in good hands with Doctor Tortoriello. He is very competent, professional, flexible and transparent. He fully listens to your personal needs and concerns and guides you in the best direction according to your specific case. In addition to the regular in person consultations, Doctor Tortoriello is very prompt in responding to every inquiry you may have via email which is extremely helpful. The front desk lady and nursing staff are phenomenal as well and will address any concerns/needs that may surface. As a whole, I have had a wonderful experience with Sher Fertility and I highly recommend them. You won’t be disappointed.

  • 5/5 Nali M. 1 year ago on Google
    I have no words left to thank them. Amazing medical professionals who see people as they are and treat patients with so much empathy. Absolutely the best I have come across. Wonderful services and very kind staff. Special shout out to Patti for being so kind.

  • 5/5 Joan F. 5 months ago on Google β€’ 1 review
    What a sweet and dedicated group. I did ovary PRP therapy and 2 IVF cycles after that. Each cycle was a success in that I got one perfect embryo to implant. I never ever got so far before. Thank you so much Dr. T and Sher.
    4 people found this review helpful πŸ‘

  • 5/5 Adadu 3 months ago on Google β€’ 1 review New
    My wife is currently in an extreme case having super low ovarian reserve (<0.1). Every single period, she would either have 1 egg or no mature eggs even. We tried in many different NYC clinics (Langone, RMA, Weill Cornell) and this was our 4th clinic. It was extremely difficult to see my wife having a hard time and feeling disappointed every time we see the failed results for almost 2 years. We've been both taking prenatal vitamins every single day and stopped drinking which obviously should be a given. Back to where we are, Dr. T was very flexible and took a great care of my wife. He studied our case and tailored efficiently in order to both save time and keep our small chance alive. Our first attempt had only one egg, not surprisingly, but did not work due to the egg not being mature enough. But our second attempt, also showing one egg, was mature enough and Dr. T wanted to give everything he could to this single egg and gave specific instructions prior to extraction and fertilization. We are now in our week 7, seeing our very small precious love, and we cannot be happier especially seeing my wife full of tears and happiness when hearing the heart beating for the first time. I personally think we are in a very extreme case compared to others but Dr. T and the nurses shared hopes to us every time we visited. Listen, nothing is perfect. We all know things could not go as planned and we had many failures during our multiple attempts in all 4 clinics in the last two years. But what I can surely say is compared to other gigantic university and corporate hospitals, Sher is a boutique and outstanding clinic in caring their patients to the max to achieve the finest result. No unnecessary procedures, goes right into the basics. We also went through lots of Google reviews and all clinics share both pros and cons but, give it a shot. We highly recommend Sher for anyone who is having with infertility issues.
    4 people found this review helpful πŸ‘

  • 5/5 Audrey S. 5 months ago on Google β€’ 1 review
    My experience was wonderful with Sher and Dr. Tortoriello. His nurses were great and called often to see how all was going for me. They really made me feel cared about. I did IVF elsewhere that never yielded much eggs, but when I did IVF at Sher I got 12! I have a beautiful son and daughter now. They are the best.
    3 people found this review helpful πŸ‘

  • 5/5 Wendy M. 4 months ago on Google β€’ 1 review
    I had an amazing experience at Sher Fertility. Dr. T and the rest of the team are simply extraordinary! They treated me with such compassion and care throughout every stage of my IVF cycle. The protocol that was used for my treatment was thoroughly explained to me at the onset of the cycle and I received an email after every visit with specific directions to follow, along with a detailed calendar with all my medications. Calling the clinic with ANY questions was always easy and someone was always available to answer my MANY questions, either via phone or email. After a long fertility journey and unsuccessful IUI and IVF cycle at another facility, I am so glad that I came to Sher fertility. Today I feel overjoyed with my treatment’s success. I’ll be forever grateful to the Sher Fertility Team.
    2 people found this review helpful πŸ‘


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