The workout itself was ok - a lot of running in different speed. They say it's a scientific way to enable sustainable calorie burn, which I believe. However, several staff there is ridiculous and their policy is definitely not user friendly. I didn't find out that I got off the waitlist for a class a few hours before and I happened to be tied at work that time so I called the studio to cancel. The guy who picked up the call insisted on charging me a cancellation fee and refused to put me on the phone with the manager. Later I found out that they actually charged me cancellation fee TWICE! What's more, I immediately sent an email to the studio about the double charge and I am still waiting to hear a reasonable explanation...the lack of response is insane!

Very corporate policies, hidden fees that they don’t tell you about until you get hit with a sudden charge. Even though they mention that the membership can be cancelled at any time, they still charge you an extra month. For example, I gave them more than two weeks notice that I wanted to cancel before my next billing cycle and they are still charging me an extra month. In summary, MAKE SURE YOU READ YOUR CONTRACT AS THEY ARE NOT UPFRONT WITH THE DETAILS. If you try to talk to them about these charges their response will be: “it’s corporate policy” or “it was in your contract.”

Love the coaches and the friendly staff! Also the gym is quite clean (which is very important to me)! 😀🧴

I love this place so much. My go to coaches are coach Doug, Jessie and Bethany. They’re all super positive and welcoming. The front desk staff is super warm and friendly. The templates are great and challenging. I love how I feel after a workout here. They’re also super friendly on working with you of there are certain moves you can’t do. OTF became a healing place for me. Always highly recommend! Plus the place is super clean which is so important.

Everyone here is so kind! Great workout too. I’ve been going 2-3 days a week for three months now and see a difference in my body and have more energy and confidence. Definitely try them out if you are looking for a gym!

Spend at least 2000 a year here and so does my wife. Tried to move my class from 9:25 to 12:40 same day and they insisted on charging me a late cancel fee despite that there was availability on both classes. We will not buy another package. There are alternatives and now we have the opportunity to try them. Also note that we have late canceled before and had no problem deducting that session from our account, but same day rescheduling when both the class you are registered for and the one you want to switch into have openings to result in a late cancel charge is an unacceptable, unreasonable and unnecessary policy. If they want to build it in to the software- fine- but if one calls the studio they should say "no problem."

Best gym in lic! Alysse, Keslie and the whole team are awesome

I really love this studio and everyone who works there. They’re so so welcoming, and the vibes are far from culty like some other studios. The instructors are helpful, professional, and and entertaining. I’ve seen the front desk staff handle unruly people with a level of grace I do not believe they should have needed to display, but was nonetheless impressed they did. The workout itself is challenging—but not unrealistic. The playlist are probably some of the best I’ve heard… and I’ve done A LOT of classes over the years. Overall 11/10. I would highly recommend you give it a shot.

Charged $31 for a free trial class lol, what a joke!

Friendly and engaging staff. Very professional. They always change up the routines and work outs; so it stays interesting. Very challenging. They have specialty workouts and special challenges to keep you motivated. Orange Theory consists of strength training with weights, HIIT exercises and the water rower that works 96% of your body. They really implement science and math more than any other gym I've visited. I got the unlimited package and I've been seeing results. Fun gym, you just have to stay committed.

6am with Coach Jesse is always the best kind of battle. Great gym. Great people. Great workout. They’re doing all the right things to keep people healthy and safe (in life, and in the time of this virus). Awesome to call this studio home.

Love the energy of the staff at this location and the atmosphere is great. Not intimidating and definitely makes me want to come back more and more to this location.

Excellent workout, customizable for any level of fitness. The coaches here are great - they do an excellent job of keeping you motivated through the workout. There are 3 stations during the workout, so you will never get bored of doing the same thing. They just reopened with social distancing and are taking it very seriously. The gym is really clean and they do a great job of keeping people far apart during workout sessions.

I love this gym. I started to exercise after a while and this is a perfect place to go. All the classes are great fit for every level and makes me challenge myself. I personally my favorites are Nick classes in the morning! I would recommend this place to get back in shape!

01/25 6:30pm I don't remember the coach name but the class with her was awesome. Thanks a lot

First time going to OT and I was extremely impressed by the energy at this location. I went in at 5:50am and was greeted by smiling faces looking to make me feel comfortable on day one. Coach Lannie was absolutely superb bringing phenomenal beats to the class and energy that made you want to certainly PUSH that extra 1%! Highly recommend visiting!

Orangetheory Fitness has been a life-changing experience! I’ve always maintained a strong workout routine whether it’s been yoga, spinning or other form of exercise class, but OTF is hands-down the absolute best training for my body. After about 80 or so classes, my body has been transformed into a leaner, stronger physique and my cardiovascular endurance has vastly improved. Between the challenging classes (that vary daily) and the amazing coaches (special shout to Coach Jesse, Doug, Nick & Keslie) – I cannot recommend this location and OTF, enough. Don’t walk, run to OTF LIC, and get healthy for 2024! You will not be disappointed!

Staff is really helpful. The coaches are great and help you out a ton when you're new. I love the workout is always Changing, fun and challenging at the same time

Nice studio! I work out today with the instructor, Nick. He is so helpful and running around to make sure you are in the proper position! The restroom is also immaculate!

Great staff, great facility, and wonderful class availability!

You will sweat! It's a bit pricey but it was a nice workout. Hygiene protocols were in place to prevent COVID19 spread.

The workout alone is one of the best to ever be done for fitness classes, along with the staff and cleanliness and now different options of classes (indoor/outdoor). Additionally, the customer service is even better. Sophia helped me out figuring out issues with booking classes once returning from the pandemic! She troubleshooted issues with the app as well as communications with other studios and I was able to unfreeze my membership and book classes seamlessly. For a studio that isn’t even a year old, they are really setting the bar high for quality all around! Thank you Sophia!

This location rocks! The front desk staff is always friendly and attentive. The coaches are also very invested in helping you improve physically.

Great ambiance, excellent trainers, friendly staff!!

Great coaches, friendly staff, great workout! My home location but also the best location I’ve been to.

Cannot describe how much amazing gym its , I'm from dubai , and I really felt that I'm home , thanks alot

Really nice coach and the sales. Even I didn’t subscribe for the location reason, it was still impressive.

Orange theory, and especially Regional Fitness Manager, Ellen Charalambous, has changed the way I workout, my relationship with food, and my life in ways I could’ve never imagined. I highly recommend OTF and Ellen’s class. She also has amazing playlists! 😉

I seldom rated a gym. Pro: 1. The gym instructors were good and hyped your energy. Been using this gym for about 6 months. 2. Very focus in social media Cons: 1. Small very space for you paying over $200 per month monthly fees. When you decide to cancel it they will move charge another one month. -- Check the fine print of contract. This only a gym you cannot cancel immediately and not pay for following month. 2. Late FEES is expensive. Its like 1 month payment for those standard gyms and they will charged you immediately 3. 8 Hour window to cancel is ridiculously. And mostly classes are fully book esp weekened you need to schedule 1 week ahead 4. The safety - this is risk studio can be lead more accident for very small space for so many people. So many new members not really fully equip to hold dumbells. Some members doing there routine on the floor and you will see some theyr'e holding dumbells near front of your head. It should be more space to work out safely. They trying to keep fully pack the very small space. In case something accidents - who will pay? Its a HYpe gym and easily can be copied later on like those Physique 57 barre studio and now its everywhere doing that. And to pay over $225 per month plus late fees if you cancel or late. Very Corporate policy. and not customer focus for safety.

Had my worst gym experience in New York. The staff was being unreasonable in my ‘first’ class (forced me to reschedule even though the policy stated 10min grace period and I arrived 12 minute early). When I emailed the studio manager, there was no response or apologies.