ShopRite of Gateway Center image

ShopRite of Gateway Center

Supermarket

Supermarket chain with brand-name & house-label groceries, plus a bakery & a deli. People often mention store, clean, prices, great, time, staff, people, supermarket, customer, service,


Address

590 Gateway Dr, Brooklyn, NY 11239

Website

www.shoprite.com

Contact

(718) 647-2423

Price rating

$$ $$

Rating on Google Maps

4.40 (5.5K reviews)

Open on Google Maps

Working Hours

  • Saturday: 7 AM to 11 PM
  • Sunday: 7 AM to 11 PM
  • Monday: 7 AM to 11 PM
  • Tuesday: 7 AM to 11 PM
  • Wednesday: 7 AM to 11 PM
  • Thursday: 7 AM to 11 PM
  • Friday: 7 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: store (23) clean (14) prices (13) great (12) time (12) staff (11) people (10) supermarket (9) customer (9) service (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 darren m. 2 years ago on Google • 213 reviews
    I guess it depends on the day. Lots of expired food dates with limited options. Cold cuts old, greens off, chicken grey. Mismatched prices and discounts Amazing gem with huge selection of fresh and frozen foods. So often city markets are lacking but this particular location had everything drag and on my list. Priced better than the stop and shop and way cleaner. Huge and completely stocked.
    7 people found this review helpful 👍

  • 5/5 Cherishe C. 6 years ago on Google • 263 reviews
    This super market has a great selection of foods that suits all cultural backgrounds. I have been frequenting this establishment for a few years now and they never disappoint. Each time that I visit this market the employees are always knowledgeable of where items are , and they never give me attitude. This morning I visited the super market and I was so excited to see a display of DIVERSE SANTA CLAUS STATUES. It’s rare that you see Santa Claus statues that depict or at least look like people of African descent. Seeing these statues made me so happy that I had to take a picture ! Seeing Santa Claus figures that I can identify with made me feel included , and heightened my Christmas spirit even more ! Companies could aim to make Christmas statues , figurines and stockings more inclusive to represent people of various backgrounds.
    4 people found this review helpful 👍

  • 5/5 Lee S. 6 months ago on Google • 583 reviews
    The supermarket is super clean, and huge, very big isles, with a large variety of everything, including dairy products, meat, fish, cleaning, products, candy, and everything you can think of. They also have a restroom, Dunkin’ Donuts, deli, cakes, bakery, and Cooked food.
    2 people found this review helpful 👍

  • 1/5 ms_tommi 11 months ago on Google
    Absolutely horrible customer service. I purchased 2lbs of wild caught shrimp on Friday April 22nd. I went to prepare the shrimp on Saturday am for a fight party I was hosting later that night only to realize that I was sold sour shrimp. The shrimp smelled so foul and pungent, there was no way I could serve that to guests and risk them getting sick. I called shop rite to make them aware of the situation. Kayla explained to me that I had 7 days to be refunded and at no point did she mention that I needed to hold on to the smelly seafood in order to be refunded. So I tossed them. Today is now Wednesday and I pass by Shop Rite on the way to take my kid to gymnastics (I Iive all the way on the other side of town) to get my refund. I'm told by manager O'Neil Hughes that I actually can't be refunded because 1) I don't have the smelly product with me and 2) the guy behind the seafood counter actually mislabeled my purchase as snow crab legs and not wild caught shrimp. So due to Shop Rite's incompetent staff, I have to take a $30 loss. Unbelievable. If I were trying to hustle them out of $30, why would I have led with the fact that I purchased shrimp and not lied and said it was crab legs since that's what's on the receipt? Here I am being truthful about the situation from start to finish in hopes of being made whole. That's all I was asking for. You would think that would count for something especially since I learned that there was actually something that O'Neil could have done. He just simply refused not to. So it will be a cold day in hell before I ever spend a penny at that god awful store again. Their customer service is as trash as the seafood they sell. Never tf again.
    3 people found this review helpful 👍

  • 1/5 Unbound P. 6 years ago on Google • 4 reviews
    I don't usually write reviews, I take them seriously; because I use them as a reference for my own purchasing decisions. So where to begin with this store? I want to grant this store the fact that it is ideally located where there was a dire need for a supermarket. However, I have lived and traveled to other parts of the northeast corridor and I have been going to Shop-rite because I do believe that Shop-rite corporate does care about the product they are behind. It is endemic in this store the lack of customer care. Sunday mornings has got to be the worst day to shop there. It gets hectic in there this is an area where people mostly work late weekday shifts and are mostly able to get their weekly groceries on weekends. The shoppers are courteous for the most part everyone pretty much is patient and generally courteous to one another. The produce is not replenished by even 10 am the staff lays out the pallet and jacks blocking access to products from about 10 am on forward. I have empathy for anyone that has to work on a Sunday morning. But my experience has been that some workers, not all, have a very nasty disposition. I thought it was a one time thing but I had the same experience again and again there. This is Brooklyn I get that, but there is no need for the nastiness. Exactly what do I mean by nasty? For instance the produce people are restocking while guests are shopping but they are restocking when this could have probably been done before doors open considering the equipment obstructs the merchandise and access to it. Then to be polite I have asked the worker to please hand me one of the produce items so I didn't have to get in their way and more than one time the person pretended not to hear me and stopped and looked the other way. on another occasion the worker gave me a nasty look and did not speak. I just went around the equipment and grabbed what I needed. On a couple of other instances the stock workers are pushing pallet jacks at a fast pace through a very packed store with handicapped people and toddlers walking in the store. I know they are adept operators of equipment but when the store is busy is no time for these operators to be racing through the aisle. I don't know if this is just a New York thing but even the management has no sense of ownership, and are as immature as the staff or maybe that is where the staff gets their lead from. I will start looking for another store to get my groceries.
    2 people found this review helpful 👍

  • 4/5 Prince R. 3 months ago on Google • 234 reviews New
    I’ve been going here quite a lot. Prices are great and the place is very nice and clean. Happy to have them in the area. They have great prices on cakes 🎂. Give them a try.

  • 4/5 Veda S. 1 month ago on Google • 223 reviews New
    Great store but if it's your first time if you're phone number not registered are you don't have there key scan card you can't get the sales I honestly thought it was stop and shop but she didn't sign me up at the register said I had to go to customer so I paid my bill and left I'm 64 and went straight from work I hope things get better

  • 3/5 L. M. 5 months ago on Google • 7 reviews
    On sunday october 29th, i purchased a rotiserrie chicken. When i was getting ready to serve it, i noticed that one of the legs was missing. i called and they said return it. Lets see what happens. PLEASE CHECK YOUR GROCERIES BEFORE BRING IT HOME.
    1 person found this review helpful 👍

  • 3/5 Lexa 1 year ago on Google
    I don't like coming here. Yes it's spacious, it's clean and organized, the staff is polite and eager to serve but I just don't like the prices. I get better deals elsewhere. I'm a mom on a budget. I come here less than 5x a year.... And not to grocery but primarily to access the food at the deli. Also, NY has moved to allow EBT for prepared foods, according to a signed legislation by Governor Hochul since Oct 2021, but ShopRite is still doing what they very well please. I just don't like it here.
    1 person found this review helpful 👍

  • 4/5 Caroline D. 5 months ago on Google • 4 reviews
    I enjoy shopping at Gateway Shop Rite. However, I was disappointed in the Thanksgiving Special. It said spend $400. and get a free turkey. Lo and behold! When I got to the cashier I was told I need more points. Imagine I spent $425.62 and got no turkey because I was short on points. The ad clearly said - spend $400. and get a free turkey. Disappointed Customer.
    1 person found this review helpful 👍

  • 3/5 Raymond C. 1 year ago on Google
    Their fresh baked good are great. Italian bread mmm pies , cakes yummy. Tho the choices of brands are limited you can get just about any item you need
    1 person found this review helpful 👍

  • 5/5 Minerva 1 year ago on Google
    I give it a 5 because they have everything food wise, and it's stack up neatly, etc. Only thing you have to catch their sales whenever, because otherwise their prices are high. Example their carolina rice 20 ibs is $16, when in Food Bazaar the rice is 2 for $15. Two 20 ibs = 40 pounds, is only $15.
    1 person found this review helpful 👍

  • 4/5 Prince M. 2 years ago on Google
    GREAT SALES AT TIMES HOWEVER STORE IS ALWAYS KLEEEEEEAN😁
    1 person found this review helpful 👍

  • 5/5 Shaina M. 2 years ago on Google
    I want to give a shout-out to Terrance in the seafood department. Although it is New Year’s Day and they’re about to close (the seafood department was already closed) he saw me shuffling through the available crab legs. I was semi unhappy with what was left and Terrance walked over and gladly helped me although he didn’t have to. I really appreciated his great customer service so shout out to you terrace and happy new year!
    1 person found this review helpful 👍

  • 5/5 Clinton M. 3 months ago on Google • 51 reviews New
    It was a exciting experience due to Patricia and the closing team. They were energized at closing as if they had just woke up. It shows a well balanced working environment. Evening shift rocks! Well,me and my Pops enjoyed the service 😁. Go ShopRite!!!

  • 1/5 nicruz n. 6 months ago on Google • 37 reviews
    They have one price on the item and when you go to pay it's a much higher price. Such a large corporation should not be cheating its customers. In protest I walked out and left behind about $150.00 worth of groceries. I shopped at ALDIS with no problems.

  • 2/5 Kay B. 3 months ago on Google • 28 reviews New
    Getting food suck more the cooked chicken be hard 😩 dry no salt an missing pieces and misdeal its getting tiring ....nasty and not everyone is diabetic or got some kind heal issue sometimes people just want a break from cook

  • 5/5 Lourdes S. 6 months ago on Google
    Great. Store u. Find. Almost. Anything. ,food they cook. In Store tastes 😋 good. Too

  • 5/5 Anthony M. 1 year ago on Google
    This is by far my favorite supermarket to shop in locally in Brooklyn. They have it all plus their prices are truly unbeatable. It’s always full and well stocked with an army of cashiers at checkout. It’s truly a pleasure doing business here.

  • 5/5 Sandra W. 1 year ago on Google
    I love this store so much. Everything was very clean and in order. Plus, I didn't have to wait for a register. I was in and out. Awesome!!

  • 5/5 over d. 2 years ago on Google
    Great place with great prices

  • 4/5 Isabel T. 7 months ago on Google
    Good service clean and well stocked

  • 5/5 Shamika B. 9 months ago on Google
    For a large store this one is really clean. Didn't have a chance to go through everything but I definitely would go back to do serious shopping

  • 5/5 Yat Sang Y. 8 months ago on Google
    This is a huge supermarket in NYC. They carry all kinds of food, household products, daily, frozen food and drink and etc. The service is friendly and the price is reasonable too. Like to shop here.

  • 5/5 Patricia S. 2 years ago on Google
    Great, wonderful, fantastic. Found ample supplies of everything I was looking for.

  • 4/5 Gladys Rodríguez P. 2 years ago on Google
    You are spoiled for choice in this supermarket. Seriously, this place is huge! The fact that it is located in a much needed area is amazing. The staff are polite. Deli selection is yummy. Super clean. Good prices. Has a café. The only reason I don't give it full 5 stars is bc they didn't have enough cashier's for the weekend rush. There also should be self check out lanes for people to have more choices. IMO. But, overall a positive place to shop at.

  • 2/5 E 1 year ago on Google
    A big part of this store is their produce section. While the store is kept clean, and the produce APPEARS to be fresh. Twice I've purchased fruit (one time it was an orange and another time it was grapes) from this location and found mold in the fruit. It was never like this.... it seems once covid hit whoever they get their produce from they may need to reconsider or maybe I should reconsider where I spend my money at. The grapes I ate majority of the container, and found the molded one at the end.That can turn into a health issue. Maybe DOH needs to be sent out to check their products. But from experience they like to tighten up when they know DOH/ health inspector is coming to inspect.

  • 5/5 Jesus R. 5 months ago on Google
    The best supermarket to go and get the house groceries, the variations of choice are endless, you find everything you need here , and the prices are excellent, recommend this place 💯

  • 5/5 Gabriel G. 2 years ago on Google
    Great store. Always has a large variety of all types of foods. Love that they have KOSHER cheeses! And KOSHER candies! And allot of other KOSHER goodies. Hope they keep adding more 🙏 Staff here are great always enjoy coming here

  • 5/5 Daisyshaila 4 months ago on Google
    It's huge, it's very big and it has a lot of food, definitely recommend.

  • 1/5 Felícita P. 5 months ago on Google
    I had the worst and the most embarrassing experience in my entire life with the supermarket security manager he treated me like I was a thief just because I couldn’t find the sales receipt he was unprofessional I think that he should be fired and I’m not going back to that place until they fire him and noted my purchases were more than $500 much more than that undesirable person is worth.

  • 5/5 Makeda A. 2 years ago on Google
    Shop rite has everything for decent prices, if you've never been there you should try it out

  • 5/5 Steven F. 2 years ago on Google
    My favorite supermarket.. 2 or 3 times a week I'm in here great hot food. Good prices on groceries also has a Dunkin

  • 4/5 Steven S. 2 years ago on Google
    Love This ShopRite...Bonus They Have Tons Of Parking Since It's In A Shopping Center Everything Is Super Fresh And Noticed The Turnaround Is Quick Huge Prepared Food Section, Dunkin Donuts Store Inside And Sushi Freshly Made The Cheese Selection Is Pretty Good, Fish/Seafood Area Is The Worst In The Store...Avoid It....Meat Area Is Really Good And Will Do Custom Cuts For You....Overall They Have Everything....Highly Recommend Store

  • 4/5 Norman Whitmire J. 1 year ago on Google
    For years I have come here for chitterlings for New Year’s Day. They usually have a whole case of clean frozen chitterlings at that time of year. Really wonderful. Unfortunately, this past New Year’s, they didn’t have any because there was supposedly a shortage, I was told. I had to go elsewhere to find them, but I did. (Suggestion: keep some in the back for people who come in and ask after the case is empty!)

  • 5/5 J P. 2 years ago on Google
    This supermarket is large, clean and there's so much variety! Different product brands, plus cooked food, sushi and bakery items. There's something here for everyone. Lots of sales & discounts even if you don't have the store card. Alot of check out registers and staff are not too hard to find for assistance. Thumbs up!

  • 5/5 Sean P. 2 years ago on Google
    This store has every thing you can need from a grocery store and then some. The food quality is very good, and the prices are ok, but you can get some good deals on advertised specials. They have a fresh sushi section, a hot bar (food by the lb.), deli, fresh fish section, etc. The store is huge and there are a lot of parking spaces but be prepared to drive around for quite a few minutes because it's usually very hard to find parking.

  • 1/5 Ronisha D. 2 years ago on Google
    The security guards need proper training, especially in customer service. Last Friday, I was followed throughout the entire store. I'm a weekly shopper and I cater so I'm very familiar with shoprite-gateway. I wasn't properly assisted with an issue- missing cart. I was mock, told by a supervisor, " security is not in business in finding carts". One of the security guards even started to dance, as if he not standing in front of a customer, and a supervisor. It was a storm coming and I was unable to do my shopping, so I became very overwhelmed and upset with how I was dealt with. Overall Shoprite is awesome, but at this specific location they lack customer service and attentiveness to the customers.

  • 5/5 Claire K. 2 years ago on Google
    Love to get my produce from this store!!! Good variety, very large...not a fan of the new speedy check out area! Too small for carts and trying to pack your groceries in the tiny window is virtually a nightmare! During this Thanksgiving season...these guys were ravaged!!! No celery, only leaves left from heads of Cabbage... I thought a tornado had touched down! Maybe during the Holidays, clean up should be prioritized so more can be brought out? Just my opinion But you guys still have a really great store Generally!

  • 4/5 Cornell M. 2 years ago on Google
    ShopRite stores are always a great choice...they usually carry a pretty good variety and the prices are good. This particular location since they've opened up has been great for me. Well stocked and pretty good staff

  • 5/5 April G. 2 years ago on Google
    I absolutely love ShopRite! They always have what I want and need! The food is always fresh and well stocked.

  • 5/5 Shakeema G. 2 years ago on Google
    Great if you like crowds. I went around noon, so it was packed, but the checkout lines were moving fast and almost all the lines were open. Best time to go is early in the morning

  • 1/5 STaY C. 1 year ago on Google
    Now the cheese is always spoiled and still hanging on the shelf!!! The crab claws are never in stock!!! And the Raspberry ice tea is non existent replaced by zero sugar added products! Give us optionssss

  • 5/5 Charlie C. 1 year ago on Google
    Came for a late night grocery run. It was my first time and I thought I would have a hard time finding stuff but was surprised to find things easily. If you want to start with your dairy first, it is on the other side from the main entrance. The butcher was closed and the bakery too, so I don’t know how is that experience but overall it was great. Oh one more thing, while I was there, it seemed that it was the “restocking” shift, making more people available to answer questions.

  • 5/5 Philip Z. 11 months ago on Google
    Huge store. More parking than you will ever need. Spacious aisles. Super clean. Very friendly staff. Sharp sales circular. Helpful Cashiers-and plenty of them. My wife and I really enjoy shopping here.

  • 3/5 Dennis H. 1 year ago on Google
    Eight pieces of chicken for $10 it used to be $8 or $8.69 now it's $10 $9.99 only thing a good bargain for was the ice cream Turkey Hill 2 for $6

  • 5/5 Unconventional T. 1 year ago on Google
    I needed groceries and they were open until 11pm!!! While I was there I shopped well past 11 and they were very nice about it! And someone even helped put the groceries in the car.

  • 4/5 Samuel T. 1 year ago on Google
    I didn't like that the cashier put all of my can goods on top of my Breyers Ice Cream. When I got home most of the ice cream was mashed out in the bottom of the bag😖😠

  • 4/5 Nick 2 years ago on Google
    ShopRite is the Supermarket of savings and good finds. Frozen Lobster meat, $2 Red Velvet cake and discounted wine, I prepared a 3 course gourmet meal for 2 under $25👍🏼This location was clean and organized

  • 4/5 Brenda A. 1 year ago on Google
    Shoprite is Shoprite. I go in get what I need and leave. The prices aren't bad at all. The workers need to be a little more professional however. The stock people are always cursing loudly on the floor regardless if customers are around or not. Some of the cashiers are always gossiping when ringing you up which is so unprofessional. I went on Sunday and my cashier was having a conversation with someone on her cellphone. I guess only some staff understand it's a job and treat it accordingly. I don't see customer service improving any time soon.

  • 3/5 Renee L. 1 year ago on Google
    I usually Shop at this location , because it’s the closest one to my home. First I would like to say the Cashier Dorian was cheerful and very polite and helpful thank you , Kevin not sure of his Title, he was rude and spoke to myself and my daughter in a condescending tone , if someone asks a question It should be answered without making you feel bad for asking it , Maybe senior management could send him back for Customer Service Training!!!

  • 4/5 YOLANDA K. 2 years ago on Google
    Just a suggestion for ShopRite to have a larger selection of plant based foods and pumfu.😊. The cashier was very nice and helpful

  • 5/5 CHRISTOPHER C. 1 year ago on Google
    Plenty of food. Very nice shopping center. Decent crush did aisle

  • 5/5 Randall K. 2 years ago on Google
    The food is fresh the store is clean well laid out and the staff is professional it's an excellent place to shop.


Call (718) 647-2423 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Salad bar
    • ✓️ Prepared foods
    • ✓️ Organic products
  • Recycling
    • ✓️ Metal cans
    • ✓️ Glass bottles
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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