TopDogTours image

TopDogTours

Tour operator

šŸ˜  We did the Marvel and DC Superhero tour. Boring!!! I do NOT recommend this tour or company. The description of the tour was misleading. It is a 2 hour walking tour where you get to take pictures of a few buildings and listen to the tour guide ramble on for 20 minutes before walking to the next spot... People often mention tour, guide, great, history, time, Marvel, company, Patrick, recommend, loved,


Address

īƒˆ17 State St #4000, New York, NY 10004

Website

www.topdogtours.com

Contact

ī‚°(833) 486-7364

Rating on Google Maps

4.80 (533 reviews)

Open on Google Maps

Working Hours

  • Monday: 8:30ā€ÆAM to 8:30ā€ÆPM
  • Tuesday: 8:30ā€ÆAM to 8:30ā€ÆPM
  • Wednesday: 8:30ā€ÆAM to 8:30ā€ÆPM
  • Thursday: 8:30ā€ÆAM to 8:30ā€ÆPM
  • Friday: 8:30ā€ÆAM to 8:30ā€ÆPM
  • Saturday: 8:30ā€ÆAM to 8:30ā€ÆPM
  • Sunday: 8:30ā€ÆAM to 8:30ā€ÆPM

Featured Reviews


Frequently mentioned in reviews: tour (78) guide (34) great (33) history (17) time (13) Marvel (12) company (12) Patrick (11) recommend (10) loved (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Melissa H. 1 year ago on Google
    We did the Marvel and DC Superhero tour. Boring!!! I do NOT recommend this tour or company. The description of the tour was misleading. It is a 2 hour walking tour where you get to take pictures of a few buildings and listen to the tour guide ramble on for 20 minutes before walking to the next spot to stand. We considered just walking off the tour but didnā€™t want to be rudeā€¦the guide was very nice. After the tour was over I realized the company charged my card. The tour was supposed to be included on our GoCity pass. There is a reason why they ask for credit card information. DONā€™T DO IT!!! I somehow got booked twice for the same tour with 2 different booking numbers. Only received one email with a confirmation number or of course I would have cancelled one. The day of the tour they produced 2 different confirmation numbers and they sure did charge me an extra $140. Good luck getting a refund for any reason. Money hungry company will not be understanding for any reason. Read some of the other reviews about how this company is not willing to be compassionate or understandingā€¦.they just want their money. Go with a different company!!!
    2 people found this review helpful šŸ‘

  • 5/5 Angi Garcia P. 5 months ago on Google ā€¢ 16 reviews
    The Marvel and DC tour was wonderful. And above all because of the guide, Orlando, who explains everything perfectly, knows what he is talking about and you can tell that he loves his job.
    1 person found this review helpful šŸ‘

  • 1/5 Jeffrey Z. 11 months ago on Google
    The company adds no value, and does a bait and switch (at least in the Philly operations). They provide NO food on their tour! The guide Avril was a 5/5. This review is not about the guide. TopDogTours charges $35/person, and what value do they add? They pay a guide $15-20/hour maybe to spend 2 hours with the group, maintains a website that lies about the offerings, never replies emails (I sent 2), and happily pockets all the $ with zero customer support or effort. You would be better off finding a private guide and supporting them directly than this company. On their website w/GoCity, it says: "Try a Philly cheesesteak and sample other local classics." and "And if that isn't enough, you'll sample other classics, like fresh pretzels, Whoopi pies and a local-favorite Wawa Hoagie as you stroll through the streets of this culinary city." But guess what, their order confirmation on the bottom fine print says "Is food provided by the tour? The short answer is No. The reason for that is because so many people have food allergies, restrictions, beliefs or other factors that make providing pre-ordered food options extremely difficult." Very easy to miss. Why then, does their description talk about sample after sample? I'll let you decide if that's deceptive advertising. Our group of 4 (I took my students as a treat and they were shocked at the TopDogTours policy) spent $76.65 on food (and we gave the wonderful guide a well-deserved $20 tip), so be prepared to actually spend at least $35+24.16 = $59.16 per person if you go on one of their tours. My students felt bad having me buy them stuff at every stop, so we didn't buy from a lot of the stops. In summary, TopDogTours profits by exploiting their contracted tour guides, over-charging customers without providing the commensurate food or service, and expects to get away with it, at least in their Philadelphia arm. Response to Owner: You don't have a Google Maps listing for your Philadelphia branch. If you create one, I would be more than happy to move this review to the Philadelphia one and delete this one. But you are one company with multiple locations, and your attitude and way of business is reflective in your reply. When I visited Chicago, I went on the Best Tours Cupcake Tour of Chicago. Back then it was $40, and now I checked it is $50 and includes 6 tastings. Sometimes, they even sell on Groupon for $19. So no, I disagree with your outrageous $100/person claim.
    1 person found this review helpful šŸ‘

  • 5/5 Edoardo B. 11 months ago on Google ā€¢ 373 reviews
    Booked the tour of Greenwich that was included in the NewYorkPass by GoCity and I really enjoyed the 2h walk with some history and some heads up about the places to visit, rest or where to go to enjoy a nice meal, snack or drink. Our tour was lead by a really smart, kind girl with the biggest smile I ever seen! I hope your dream of becoming an actress will come true! I see you doing it :)!

  • 2/5 Jan Christoph M. 4 months ago on Google ā€¢ 73 reviews
    Our Tour was disappointing. Our guide seemed stoned. He stopped at some places and gave us some insights about the area. But he kept talking to a minimum and there was a lot of ā€žquiet timeā€œ during the walk. There where multiple unnecessary breaks. We went in a Buddhist temple. He didnā€˜t ask the staff if thatā€˜s ok or explained anything. We felt like we interrupted people while praying. Basically we had a quiet expensive stroll around SoHo, Little Italy and Chinatown that we could have had for free with GoogleMaps.

  • 1/5 Emilio De las S. 1 month ago on Google ā€¢ 33 reviews New
    A huge disappointment. We had the Superheroes tour on March 6, 2024, it was raining heavily, and when we arrived at the corner of 1st Avenue, there was no one, the guide arrived late (3:35 p.m.) and we told her that with the wind and the rain if we could change it for the next day, not only did he tell us NO, or he did NOT tell us how we could do it, but he also told us that he had to scan the codes in case we wanted to change it online, if we couldn't do it. Furthermore, he was quite unpleasant and unkind, his responses out of tone. Now the owner will answer that he is not to blame for the bad weather, but even the Empire State or Top of the Rock give you the option to change the reservation on the spot.

  • 1/5 Katharina K. 6 months ago on Google ā€¢ 31 reviews
    !!CAUTION WITH THIS COMPANY!!!!!Worse company, you can do a resavation for with the New York City pass!!!!! I've really got in trouble with them, we couldn't go after we did resavations for 3 tours after my friend got sick and had to fly home again. The first tour was 1 day after resavation. So I tried to get in touch and cancel the 3 booked tours but did not work with my German sim card so I wrote a direkt mail explaining the problem and I can not call with phone at the moment. On the next day, I called the number with a phone I lent from a guy at my hostel to get in touch and explain the problem. The women said she cancelled, but they will charge me $ 3x80$ for all tours, full amount!!!! I tried to explain the situation that I maby could go or we change time so I can go, but then the woman doing service hung up!!! Never had such a rip off anywhere, and I'm travelling since quite a time. The tours I did with the company in the past weren't worth the money anyway, I don't know how a company can play around with people like that. So if you have a city pass You should go to very nice locations like top of the rock, the high line and edge, Brooklyn bridge, central park, statue of liberty, hop on hop of bus, 9/11 museum and one world observatory, empire State building and the financial district and keep away of companies like this that do stuff like this to rip the people off in anyway they can!!!! So it cost me 240$ on top of city pass for nothing šŸ‘ thank you, guys, also for helping and maybe just trying to fix that. No, nothing!!!!

  • 5/5 Cie K. 8 months ago on Google ā€¢ 27 reviews
    The Greenwich night tour with Kathy was super entertaining and fun. We could learn a lot about NYC and got great impressions everywhere. A tour with Kathy is highly recommended.

  • 4/5 Catherine H. 3 months ago on Google ā€¢ 25 reviews New
    We completed the Marvel & DC Superhero Walking Tour on 26 Dec with John as our guide. John was fantastic, super knowledgeable and into his topic and a great personality. Would absolutely do a tour led by him again. Leaving 4 stars for the review as we expected to visit a few more ā€œfilm locationsā€ or buildings that could be matched to film or tv adaptions then we actually saw. Learnt and saw more about where the writers created the comics/originals or lived at one point in time. Was still super interesting and very much enjoyed the tour. Very casual walking pace, there was a small break to view the inside reception area of the Daily News Building but otherwise full of walking, stopping to discuss locations, no places to sit.

  • 5/5 Ani A. 6 months ago on Google ā€¢ 21 reviews
    We really enjoyed the Greenwich at Night Walking Tour! Paul, our tour guide, was very kind and entertaining! He shared many interesting facts in a lighthearted environment. Definitely recommend!

  • 5/5 Toni T. 6 months ago on Google ā€¢ 16 reviews
    Luke was an amazing guide

  • 5/5 Adam R. 4 months ago on Google ā€¢ 10 reviews
    I did the Marvel/DC tour with Luke and enjoyed it very much. He had lots of information and was fun to talk with

  • 5/5 William E. 9 months ago on Google ā€¢ 10 reviews
    My son and I took the Marvel/DC tour with RORY. Rory was fantastic - he had a group of approx 15 and held our attention and gave a lot of great info on some of the history of the area and of course all the movie & comic NYC focal points. I highly recommend Rory and Top Dog Tours!

  • 5/5 Simon F. 3 months ago on Google ā€¢ 6 reviews New
    Internet-booked tour was cancelled 24 hours before scheduled date. This was due to a storm warning for Manhattan. Top Dog offered a reschedule or refund. Refund came within 12 hours of request. Sad to miss the walking tour. Impressed with their speed of refund.

  • 5/5 Mike S. 9 months ago on Google ā€¢ 4 reviews
    We did the Marvel/DC tour connected to our New York Pass and Luke was amazing! We had a great time and he showed us so many cool places and had a wealth of knowledge (and opinions) about all the Marvel DC movies and their history in New York. Thanks Luke!

  • 5/5 Agostina M. 1 month ago on Google ā€¢ 3 reviews New
    Very good and informative tour with Sergio!

  • 5/5 Tiara S. 8 months ago on Google ā€¢ 3 reviews
    The Superheroes in New York tour was great! My whole family loved it. Percy was an amazing tour guide.

  • 1/5 S 1 year ago on Google
    Patrick Kelly is rather unpleasant in email exchanges. We did not realise our New York pass was going to run out when we booked the trip (our mistake). We emailed in advanced to ask for help on the situation as to what our options were. He did not tell us we could reschedule for $20. Instead we turned up hoping to pay on the day. We were told we were not allowed to pay on the day so were turned away. 6 minutes into the tour starting we were charged the full amount for the tour. The tour guide could have told us this would be the case and we could have joined but instead they took out money and did not let us join the tour. A rather unpleasant experience. Patrick Kelly would not even refund us the difference from the full Payment to the reschedule payment. Complete con men. I would not recommend this company to anyone. They are clearly just in the business of taking peoples money with no empathy for human error. They left a bitter end to what was a great trip in New York City. Avoid at all costs!

  • 4/5 Carina 1 year ago on Google
    Orlando did a great job showing us around Greenwich Village - we particularly loved his perspective on the Stonewall riots. There could have been a bit more history and a couple fewer restaurants to be pointed out, though.

  • 5/5 Stanley Y. 1 year ago on Google
    We just finished a great private tour of the Statue of Liberty and Ellis Island, Gabby was a great tour guide! Filled with great history and information.

  • 5/5 LinnĆ©a R. 1 year ago on Google
    Great tour! We enjoyed the superhero tour very much - who knew the entire Battle of New York was filmed in three days on Park Avenue?!!??! - and are looking forward to a second booking.

  • 5/5 E M. 2 years ago on Google
    What a great way to start the morning on a Fall weekend in NYC! Christine was a great tour guide. She was fun and personable. Her stories were informative and interesting. It made for a perfect Fall morning in NYC. Highly recommond!

  • 5/5 Nicole P. 2 years ago on Google
    It was too cold the day we chose to do this walking tour so we unfortunately didnā€™t get the full experience, but we did make it through most of it. The guide was very informative and great. He had some very interesting information about the history of the characters and the buildings. I totally recommend this if you are into DC/Marvel movies or characters and the history to how they were created :) . I would do it again on a warmer day for sure!!

  • 5/5 Jessica V. 2 years ago on Google
    I am a native New Yorker ā€” have been my whole life ā€” and I was astounded by the tour guideā€™s knowledge. I found out so much about places I pass everyday. The tour guide was also very friendly and inviting, and the ghost stories were chilling. I canā€™t wait to do another tour.

  • 5/5 Lorie R. 2 years ago on Google
    We loved the Broadway District Tour. Patrick was a true professional with a wealth of knowledge. It was so great to hear the history of the theatres. Thank you for a great time Patrick!

  • 5/5 William S. 2 years ago on Google
    We had Victoria as our guide. To state it simply - Victoria was outstanding! She was totally professional. She was well informed. She was prepared. She gave the tour in a comfortable, pleasant manner. Victoria had a great personality and is a natural guide. A great tour!

  • 5/5 mary s. 2 years ago on Google
    We had a lovely day with our tour guide Victoria and her trainee, Rachel. They were very informative, friendly and told some very interesting stories. Thanks so much! šŸ˜€

  • 5/5 Tifany C. 2 years ago on Google
    We did a marvel and DC tour with Orlando and I loved it !! Even though Iā€™m not a big fan of comics, Orlando is so fan and share with your his passion! I had a great time, highly recommend !

  • 5/5 Josh M. 2 years ago on Google
    We booked the private Greenwich Village tour with Patrick and had a wonderful time. It was our first trip to NYC and loved Patrick's explanations of the area, food, and history. He did great answering questions and walking us around to spotlight the amazing highlights. Thank you for a great tour and the memories!

  • 5/5 Robert G. 2 years ago on Google
    Using Top Dog Tours is the only way to visit the Statue of Liberty and Ellis Island, itā€™s worth the extra cost to not have to think about where youā€™re going and what youā€™re seeing. We live in Connecticut and being local we thought weā€™d do our own research on everything and plan the little trip, but our guide Liz was fantastic and her personality and knowledge made for a very stress free day. And the small group tour versus the bigger ones from other companies that we saw there confirmed we made the right choice. Spend the extra money and be guided to make it a great way to visit these sites!

  • 5/5 Brittney T. 2 years ago on Google
    This was unanimously our favorite thing we did on our New York trip. I have three boys ages 11, 8, and 5 and a super hero obsessed husband and they were in heaven. Even for a non comic lover like myself the tour was so fun and interesting and informative. It was a perfect length. The walk was easy. The size was great that it didnā€™t feel crowded and everyone was able to hear and Interact. Patrick our tour guide was next level. He was so kind and patient with our boys and their million questions, he was funny and theatrical and kept the tour interesting, and he was literally an encyclopedia of knowledge. I cannot recommend this tour enough. It was an amazing value and gave our family so much joy. My boys read the comics we bought for the entire 9 hour drive home! I canā€™t thank you enough Patrick for sparking their interest and giving us such great memories!

  • 5/5 Stephanie H. 1 year ago on Google
    Patrick was very nice, informative, funny and a great tour guide! It was a very long walk for us, but it was definitely worth the effort! Iā€™m glad we went on the tour. It was great. I would suggest bringing water with you or cash. I got super thirsty and Patrick let me know about a news stand coming up, but they only took cash and I didnā€™t want to go into a store and chance getting separated from the group. Overall it was great! Worth the time!

  • 5/5 Sarah 1 year ago on Google
    We did the Ghosts of Greenwich Village tour. It was amazing!! Our tour guide, Liz, was wonderful. Definitely one of the best guided tours I've ever been on.

  • 5/5 Heather T. 2 years ago on Google
    We loved the Greenwich Village ghost tour! Our guide, Marshall, did a terrific job with both sharing fun ghost stories as well as historical facts about the area. Her enthusiasm and knowledge truly brought the history and neighborhood to life for all of us! I had my two high school teens with me who are not easily impressed - even they loved the tour and had a great time, too. Thank you, Marshall!

  • 5/5 Home H. 1 year ago on Google
    We took the Tastes of the Lower East Side tour with Marshall as our tour guide. This is an excellent tour. Marshall is incredibly knowledgeable about the history of the area and intertwines that with the current demographics of the area. The food stops were top notch. We enjoyed sampling the foods at the various stops and learning about the history of the shops. I would definitely recommend this tour.

  • 5/5 Carolina RĆ­os T. 2 years ago on Google
    Patrick is a nice guide! He's fun and knows a lot. I did the walking tour with my family that unfortunately doesn't speak or understand much of the language but they were able to enjoy it because he knows how to transmit and it's interesting to hear what he says. I appreciate his patience because I had to explain (translate) to my parents a lot of the things he was saying and I know is not easy to be talking one hour and at the same time watching the people talk to each other. Anyway, it was great, I loved to learn so many things about superheroes and curiosities about the spots in NY where the movies took place. Definitely recommended for people who enjoy superheroes movies and/or comics.

  • 5/5 Michael B. 1 year ago on Google
    This is really a very well done tour. Walking through the neighborhoods was the best way to see parts of Greenwich Village. Lots of beautiful architecture, neat restaurants and clubs, great fun facts, and overall a well spent 2 hours. Liz was our tour guide and she was awesome. Thanks so much for a wonderful morning!

  • 5/5 Jessica D. 1 year ago on Google
    Took the Tastes of the Lower East Side tour in NYC. It was very enjoyable! I appreciated getting more of the local flavor as opposed to the tourist attraction. The food we got to taste was out of this world! The tour guide has a great knowledge of the history of the area which brought added meaning to the food. Highly recommend!

  • 5/5 Caitlyn W. 1 year ago on Google
    Our guide, Kristin was great šŸ‘ Learned a lot about the history of the neighborhood and tried some foods. The history part was super fun, but my husband said the food choices could have been better. But to me, they're good enough as the location is limited and it's more about the history than the tastes. Overall, we had a great time. Again, thank you Kristin.

  • 5/5 Michele L. 1 year ago on Google
    The Marvel/DC Super Hero Tour by TopDog Tours exceeded my expectations. The tour guides were nice, helpful and gracious with my 3 kids talking his ear off in between stops. The tour was well laid out and the tour guides were very knowledgeable about the comic characters even including some trivia. I would highly recommend this tour to see some major sites in NYC and to have a great time talking about super heroes. My kids ages 15, 13, 12 years loved this tour.

  • 5/5 Katherine L. 1 year ago on Google
    We had Patrick as our tour guide and he was phenomenal. Very knowledgeable about super hero history and covers the comic books and films as well. Definitely a different way to view the city. If you like all a wide range of super heroes this is an excellent tour.

  • 5/5 Melanie M. 1 year ago on Google
    We did the Marvel/DC Super Hero Tour with Luke and loved it. You can feel his passion about comics, DC and Marvel, and the two hours flew by. Tour ends in a small comic book shop which is the dream of every comic book fan. If you are truly interested in the Marvel and DC universe, you should take this tour!


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