1/5 Carla 1 year ago on Google
I
am
currently
staying
at
the
Freehand
in
NY.
While
the
gentleman
attending
the
door
was
friendly
and
welcoming
upon
my
arrival,
every
other
experience
at
this
hotel
has
been
extremely
disappointing
and
disruptive.
The
two
front-desk
attendants
seemed
as
if
I
were
inconveniencing
them.
They
were
not
outright
rude
but
were
not
friendly
and
barely
mumbled
a
greeting.
Beyond
staff
interaction,
the
hallways
are
lined
with
black
carpet--which
does
make
the
hallways
dark
and
a
bit
tacky,
especially
as
some
of
the
carpeting
is
peeling
back
and
torn.
All
morning,
day
and
night,
doors
are
constantly
slamming
shut
and
what
I
assume
are
heavy
items,
are
being
slammed
onto
floors,
shaking
walls
and
furniture;
the
level
of
noise
this
brings
is
well
beyond
what
you
may
hear
in
an
average
hotel.
It
is
completely
disruptive
and
very
loud--so
much
so
I
was
able
to
clearly
record
the
noise
on
my
phone.
The
walls
are
extremely
thin,
meaning
conversations
can
be
heard
from
hallways
and
in-room;
unfortunately,
I
was
awakened
by
grunting
and
bumping
noises
from
the
occupants
in
the
next
room.
This
was
so
disruptive,
not
to
mention
disturbing/gross,
that
my
low
rating
of
this
hotel
was
sealed.
I
probably
got
about
one
hour
or
two
of
sleep,
in
between
the
constant
disruptions
and
very
loud
noises
being
generated
all
throughout
this
hotel.
I
would
not
recommend
for
business
or
personal
travel.
I
really
hate
that
I
booked
at
this
hotel
but
now
know
I
will
not
return
and
would
advise
others
who
are
even
moderately
sensitive
to
noise,
not
to
select
this
hotel.
The
hotel
room,
as
other
reviewers
have
mentioned,
is
relatively
small
with
very
poor
lighting.
The
bathroom
is
very
small
(even
by
NY
standards),
including
the
extremely
petite
sink,
making
it
very
challenging
to
maneuver,
let
alone
wash
your
hands
and
face.
Though
the
hotel
may
not
be
able
to
control
or
address
every
challenge
with
this
property,
mitigating
the
noise
level
and
what
you
can
hear
even
from
room
to
room
should
be
immediately
addressed.
Regardless
of
what
the
hotel
may
or
may
not
do
to
improve
the
stay
of
hotel
guests,
I
know
I
will
not
again
be
a
guest
here.
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