The Doctors get a rush when they PURPOSELY take THIER time and have suffering patients wait to make themselves feel better. They ALSO REFUSE TO SHOW THIER NAMES TO You, THAT WAY, THEY DONT HAVE TO TREAT YOU WITH RESPECT. IF I WAS ORIGINALLY FROM A YIDDISH BACKGROUND, AND HAD A J E W I S H FAMILY, they would've taken WAY BETTER care of me JUST AS fast as the other J E W I S H patients that they intake..... This bigoted hospital is PATHETIC. AS AN OIF/OEF VETERAN OF THE USAF, I should never have to go wait 5 hours in the E.R. WHILE STILL BLEEDING .....DO NOT COME HERE IF YOU WANT TO LIVE...SMMFH

I’m still waiting in the registration area as I write this. It’s been a little more then three hours and not one person has spoke to me. I’m surrounded by active covid patients, vomiting patients, and a sick woman banging on the glass trying to break it yelling at everyone. I look up and there is a patient in a robe and barefoot walking out and there is no security at the door she walked right out, a nurse was yelling security!! And there was none. Not sure if they brought her back in or she wandered into the road. I have been skipped about 4 times now with people who came in after me. I have sever headaches and dizziness and abdominal pain and I am still sitting here waiting. This is so sad. Lord please help me and this hospital. Update * 6 hours now and STILL HERE WAITING. I’m starving and thirsty please send this hospital some help! Jesus take the wheel !!

I had my baby here 8 years ago. Small, dirty rooms. Saw a discarded syringe in my hospital room on the floor. I had an emergency c-section. Before my baby was born, the nurse had asked me was I planning on breastfeeding or bottle. I immediately said breastfeed as this was what I always wanted. After my c-section, the nurses took my baby for hours and didn't return him for the longest time until I asked. Therefore I got no skin to skin time with my baby. They ended up bottle feeding him in the other room during those hours that he was taken away. They told me I needed to rest and recover but I was awake and wanted my baby the whole time. When baby was brought to me, he wouldn't latch because he had already been given the bottle. I was in the hospital for about 3-4 days. Day 1 is when I asked for a lactation consultant because baby wasn't latching and I was a first time mom, had no idea what to do. They sent the lactation consultant to my room days later about an hour before I was being discharged from the hospital. Before leaving, they said to wait because they would send someone with a wheelchair to take me downstairs to the lobby. I waited for over an hour and kept going out into the hall and asking random nurses and the lady at the desk, "When is my wheelchair coming? Today I am going home" Nobody would give me any answer. I ended up taking my baby and slowly going downstairs myself, without a wheel chair. Nobody stopped to assist me. Nobody asked where I was going as I waddled slowly down the halls with one hand holding the heavy carseat (with my baby strapped in) and the other hand on my stomach. Each step I took was painful because my wounds from my stomach being cut open were still fresh! I walked out of the hospital. Never got a wheelchair, no assistance, just alone, me and my baby. Mind you, I just had a major operation (c-section mama) and they couldn't even assist me with a wheel chair! Very bad experience indeed. I'll never forget it. The only great thing to come out of this experience was my precious baby boy!

I honestly don't understand all the negative reviews . Took my wife to ER was seen within 10 min , staff was excellent, attentive and caring, the doctors were on point and the medical treatment was excellent and thorough both in we and in patient. Do t believe the negative comment d, come see for your self.

This is the worst hospital I have ever been too. I brought my father in to ER and we waited for a room over 9 hrs. The nurses ate talking loudly to each other dancing watching videos and not taking care of the patients. Some nurses are acting like they never been to school. If this hosptial would train their nurses go find people who want to work.the nurses need to stop flirting with secruity and check on the patients.St. John's need to fire the whole hospital and start all over again

The hospital and the doctors are good...the problem is the brunettes at the appointment center who have no patience with the patients...and if you don't speak English...they treat you worse 🤦 😡 😒 🤷 🤦 😡 they put a new building...but the same people...look for bilingual people...or set up machines so you can find your appointment yourself...I'm terrified of going there.

Officially one of Thee worst hospitals I unfortunately had to go to. It the only one in town, so I was forced to go to this God Forsaken place because my baby was complaining of stomach aches for days. I had to beg the Er Dr. To do certain exams on her. He kept down playing her symptoms, that could have eventually killed her. I know my child,so after nagging him, he eventually ordered tests. The results came back detrimental. I went to another hospital the next day because they didn't do much there at St. John's Episcopal. They had given her a temporary fix. And the ER doctor from there didn't follow up with me like he said he would. I don't care how Dire the situation is, I will never go back there, especially when it comes to the little ones, because they have no compassion for even the vulnerable population.

The nurse manager Ms.Martine is very cruel and malignant. I couldn’t start working past my orientation due to her personal judgment against my pink hair and my piercings. I’ve come to learn that St. john’s is very conservative and has strict policies for their employees. However, I do not appreciate being judged and discriminated. “We don’t just hire anyone off street”. “You look like you’re going to a party”. My point is that someone with bright colored hair and piercings can be the most compassionate person. While at the same time, someone unkind is held in a leader position and left to take care of others.

17 years later this year, my mom passed away in this hospital in 2006. It's sad, because I felt negligence on their part to save my mom's life and she would probably still be here today. the doctors here didn't care, and my stepfather was devastated and to hear that the doctors couldn't bring her back after reviving her? it's sickening. I wouldn't recommend this hospital for anyone. Hell no!!

Please shut this hospital down. The workers are rude and do not care about patients, long wait times for little to no treatment. The emergency room is disgusting absolutely no privacy when a doctor comes to speak to you. On top of that there is no trauma unit which is unbelievable! Please go to another hospital if possible.

One of the worst hospitals I ever been in. And will not go back. !!!😎✌️

Before I had a bad review because I was so angry with what happened with my baby, but they made a lot of changes. I’m very happy because everything now looks so different that now I can give a 5 star.

I promise I wish I could give them a zero! The emergency room is a nut house and zoo mixed in one room! The fact that they infant babies as well as little kids in the room with older adult patients is INSANE! The doctor to patient ratios is disgusting. Coming in there with chest pains and trouble breathing yet having to sit there for 2 hours plus just to see the doctor is horrible. The nurses play hide and go seek with you but want to get upset when you call them out for playing with your health! They need to build a better hospital and knock this place down! Deciding if I’d rather take a 45 minute ride feeling how I feel to LIJ and pay 50-60 dollars says a lot! You are literally forgotten about once you step foot inside of St. John’s. There should be an ENTER AT YOUR OWN RISK sign posted on the windows.

W O R S T hospital ever!!! I went there with chest pains that hurt so bad I was having SOB! I arrived at 11:12 am. It is now 434PM and the only “treatment” I received was blood work taken and a line left in. Nothing more, nothing less. After more than 5 hrs. I pulled out my own line and walked out. If you actually care about your health, STAY AWAY FROM THIS HOSPITAL!!!! I wish I could give it 0 stars!

Decided to come here cause I’m having a minor stroke And if u Dnt talk to them. How they want answer how they want. Refuse. Anything. Then they will do petty things like. Throw out Covid test just so I can do it again or. Make u sign an rma or watever. If u Dnt they will call security Just to have you Start all over again Literally. Iv done Covid test blood wrk same question etc.. all cause they petty in here. And will threaten u wit psych ward and that’s Just low of them. Currently here. Waiting Cause they Dnt wanna proceed with out. Another other Covid test . Even tho I literally just did it and the petty man nurse. Thru it out cause I told him I Dnt want A male nurse Also Let’s talk about How long it takes to get in a room. N close to empty hospital Wit a bunch a lazy workers take hours to clean a room an. U get there and wonder really wat took so long. Cause this is not clean. And here some pictures. The nurses can get really petty. And if they Dnt like u. It will show Meaning they won’t Help u or not as soon as they should then u have the. Guy sitting at nurse station and Who is giving I hate women vibes. Cause he charger at someone just cause she said something. And it wasn’t even to him but though it may have. And. Got in her face. Yelling. Etc…. Until another women patient stepped in and told him Off. Those purple gloves. U see are there ice packs and they also had me clean the room myself. But. Gave me these wipes. How nice right. But would be nicer if they did there own job .now its 8:54 and these two mornin shift. Nurse. Just. Made life easier. And came in wit there good personality and was very helpful didn’t have to ask them anything or bother them. So it wasn’t all bad. But I still may come back with an update Later when they discharge me

This man told my five-year-old daughter to get out of her seat, and then he began to say to move, get up again, and tap the chair. Very unprofessional. As an adult, no one should be talking to a five-year-old like that. This place is very disgusting and rude, and they don’t get in trouble for their actions. That hospital is very awful and has rude worker, and they don’t get in trouble for their actions. I'm trying to report him, and they are trying to save him from not getting in trouble.

This hospital er department is truly disgusting in every way. The er nurse's are horrible,rude and dress very inappropriately trying to show shape and body. I have seen woman nurse with very nice shape cover themselves up appropriately at work. These ladies working at this er wasn't going to do that. It felt like uneducated strippers were my nurse and not educated women. Overall I was treated so horrible at this hospital that I left and sought out treatment from somewhere else. I have traveled the world and can honestly say this hospital er department is the lowest of the low. The nurse's and doctors are the lowest of the low in this ER department. Clearly far rockaway residents are being treated horrible from people who promise to do no harm. I felt like I was going to die in this hospital and I had to leave.

Came here today by ambulance for a diabetic attack that caused me to be unconscious. I was in the hospital in less than 20 minutes and then they sent me home with no medicine, no follow up, nothing. They said to follow up with my PCP. My doctor refuses to admit I have diabetes. SJH says I have type 2. My doctor refuses that diagnosis. SJH couldn't provide any resources? I find that hard to believe. I find it much easier to believes however, that they just didn't want to. This place is lazy, dirty and unwilling to help the most basic case. It's especially telling that they respond to good reviews, do not respond to poor reviews, and most importantly never make any changes to create a better environment for employees and patients alike. If the doctors liked their jobs, they would be more driven to do their jobs to the absolute best of their abilities. The hospital takes advantage of being the only hospital in Far Rockaway. That fact does not make it okay to give people below average medical care.

Went to the er with extreme chest pain. They triage me and told me to lay on the gurney just outside the er. 20 minutes later they wheeled me into the er and placed me near the nurses station. 30 minutes later they asked me my name and issue while sweating profusely and still in extreme pain. During the next hour I went to the restroom at least 5 times to throw up. My sister came and startedcomplaining.A nurse then gave me 4 aspirin and medication for the nausea and proceeded to tell me I should have said something. A doctor stopped by my gurney and said I don't like the way you look and then they started to treat me. They then informed me that they were not equipped to further treat me and that I will be transferred to another hospital. When my transport arrived the emts were upset that they had not started me on nitrate. I was administered the nitrate in the ambulance and felt the effects almost immediately. When I arrived at Northwell I had to clarify that the emt started the nitrate in the ambulance because st. John's told them they started the nitrate. Thank God for Northwell Hospital for saving my life. BTW, being placed near the nurses station all I heard was laughter from the nurses and how much they hated working there. I WILL NEVER GO THERE AGAIN!!!!

Is this a hospital or a circus? I asked to speak with the Chief of Staff and I was given the shaft. I will however file a formal complaint. This hospital needs to be shut down! Peoples lives are at stake. They don't even feed the patients let alone they don't manage their patients very well, the couldn't locate my dad. CDC, MAYORS OFFICE AND EVERYONE WILL HEAR ABOUT THIS ONE!

Told me they would post blood work results from an ER Visit on Saturday. It's now Monday, no results. First I log into the portal, and cant log in. The tech support was so rude. Then, I log in, still no results. Finally after a half day I call the emergency department directly. And I'm told they dont post results on the portal I have to COME BACK to the hospital to get them. All of this after based on those results I was discharged from the hospital after fainting. Unbelievable.

Love this place. Thank you so much for taking x-rays for my mother. She went there on her own without knowing a word in English. They gave her all of the paperwork in Russian, found an interpreter, located a referring doctor. She was seen right away. It was not her first visit. She was in ER before and got great care. I gave birth in this hospital and was thrilled with the care and love received from the hospital staff. THANK YOU.

My brother went there via ambulance with a BP of 214/141 and a swollen, closing neck. He arrived after midnight and was discharged at 5 am. We later took him to Columbia Presbyterian where he received appropriate care and left with prescription meds. Thanks for the treat em and street em mentality, I'm sure it benefits your bottom line. BTW, your discharge papers are 3rd world at best.

Been here since 12:30pm appt for E.N.T at 1pm It's so disorganized here I was sick, missed my original appt at Mt sinai So this was alternative instead of month's later appt. this is terrible NOBODY should be here 2hrs for a1pm appt. RIDICULOUS!!!! Well I asked how long been open i was told 2months just terrible Same st johns Crap just new building with students. In training I Will be going back again but to another department for a different visit, I was called by a st johns staff regarding my visit, the lady was apologizing that i had such a bad experience. She spoke with me because I wasn't gonna go back but she was kind,sincere, concerned about it all, truly wanted me to have another opportunity to experience better. I was like okay I will give it another try so she made me appt for another examination medical situation that I needed anyway, just said okay let's try it. I Will keep you posted but this call made me feel like I MATTERED as a person from her so thank you. Yes I know her name. st John's this lady staff cared enough for me to reach out so I will give another star. If st johns improves I will repost,give 🌟 🌟 🌟 🌟

I went into st John's emergency room having trouble breathing. I was extremely nervous because I have had bad experiences before but I thought maybe it would be better. The nurse was incredible I felt no matter what happen I had a great nurse . The doctor came in , order test and we never saw him for another five hours . My husband kept asking about the test but we never got results. My husband asked did he forget about us . The next time we saw him he said he will discharge me but never told the nurse or paper work. Finally frustrated the Dr came back in and ask about send prescription s over . We told him we told you my primary gave me these meds and we where here because of a emergency. If he took the the time to pop in for a minute he would remember. I had people coming in telling me how great the hospital is but once again my experience I won't be back. I gave it a chance but once again it prove to be a negative experience.

my Grandma got allergic food and I will be happy to show you the photo. she is allergic to lactose and got milk and butter, can't eat red meat and got red meat. they are not interested in my grandmother, they do not come to her and I have not talked to the doctor yet after almost two days. as I told the nurse's that grandmother that she had given her food to which she is 90% allergic, she only said sorry and turned and walked away. it's not a hospital it's a joke !!!!! better to die at home than here!

I visited the ED in September for an eye injury and I was very impressed with the level of care I received. From front desk to housekeeping to discharge all of the staff was very pleasant and professional. I work for a best practice hospital, so I am fully aware of what exceptional service and care looks like. I was very satisfied with the level of care I received. Its rather reassuring to know I no longer have to leave my community to receive exceptional care. Keep up the good work St Johns!!

Very poor service once you are on the floor. The are rarely nurses on the floor. The pump will keep beeping for 2 hours and you press the call button and yet nobody will attend to you. Doctors are even looking for nurses and can’t find them. When you ask one for help they saying that’s not their patient , that they have other patients. I am very shock I don’t know what else to say about this place. It’s actually a shock!!!

*ER experience with mother* If your ever dying or feel like it.. dont come here because they dont care. The nurses dont know how to do critical thinking skills, they put patients who dont need medical attention right away over chest pain patients. The doctors who sit in the nurses station are lazy, have a God complex, entitled, and don't help patients. There was a guy calling for a nurses help in the er and all nurses ignored him. A man had a stab womb and was bleeding out no one did anything. You will sit in the er and not have any nurse or doctor come up to you to check on you for HOURS. Its crowded patients have no rooms for privacy.. beds are in hallways. People dont know their patient assignments or get the proper paperwork done. The only people who are helpful are the pct’s and PA’s. Dont come here because you will most likely die waiting for assistance. You have better chances going to nyu or mount Sinai

So I have to say I was very satisfied with the overall care and compassion my father has been receiving in the emergency room when he got sick. This place stabilized my father and has went above and beyond to make sure he's in a healthy condition. I'm glad that he's in great hands and I'm glad he's starting to get better. Continue with the great work that has been provided especially toward working hard on keeping our elderly and children especially in healthy condition and getting to the source of the problem. It's a very vulnerable and critical time for my father and I want him to be healthy and live I love him very much 🙏❣️

Horrible place , some of the nurses are so lazy and unhelpful. They act like you are bothering them. They need retraining on handling patients. Or to be overseen by higher authority. Pathetic and disgusting hospital 🏥 ever .

Today we went to see a diabetes doctor at the new st johns blg. It was a follow up referral was given saw the Dr and today was the follow up . We go to the Register and she ask for a referral we said we gave it in 11 days ago we don't need one every visit and she said you had a different insurance. We where like no we didn't we never had some hmo you're saying . First the wait 40 minutes after appointment time then that we left. Once again another st john mess never going back .

She took care of me. Made sure that i was feeling better. In all this with pandemic and troubling times it is beautiful to see that there are still people that care for every single patient. Truly amazing. Thank you for everything

The hospital is not bad as many folks have reviewed here. Is it because the hospital is located in the Blacks, Hispanics, and Jewish neighborhood? Please, give me a break! The hospital is very clean, neat, and the staffs are very friendly, and professional in their delivery of services. You could get same treatment from there as you would get from NYU or Cornell or from any other reputable hospitals in New York City. Please, stop the condemnation

I can’t say enough how grateful I am of the amazing work and dedication I had experienced in this hospital. I had a high risk pregnancy but always felt at ease with the support I felt from my OBGYN team. When the day came, the labor and delivery department went above and beyond to make sure I felt comfortable and that the baby was safe in the whole process. When my little one finally came into the world, the maternity department was there to answer all my questions and concerns. Overall I would recommend their services every single time.

I brought my wife in for breathing complications. Immediately upon entering the hospital, all hands were on deck, literally. From the receptionists at the front desk, triage and up until we entered the room. All this took less than 15 minutes. I’m truly grateful to God All Mighty then the staff at St. John’s hospital for assisting my wife in a manner that only one could imagine. Thank you Dr. Choe and ALL the other members of the emergency room. Forgive me for not taking all the names to thank you all individually. I have the doctor’s name in this review because it was on the discharge papers. WOE BE TO THE INGRATES IN THE COMMUNITY THAT DARE WRITE A BAD REVIEW. Perhaps your emergency will hold out until you get the next closest hospital. It’s better to say nothing than say something distasteful. Also keep in mind the hospital isn’t a restaurant, you came there in need. Humble yourself when in need, perhaps the experience will be just as good as mines if not better.

I am happy yet surprised to find myself giving a 5* review bc my previous experience, which happened year ago, wasn’t the best. This time with my mother being ill every staff member was kind, professional, and attentive. Not only did they treat my mom well but I witness the same respect to every patient that was being treated in ER and in the main building. This hospital has truly changed for the better; and I do recommend it for your emergency medical needs. Thanks to all the nurses, doctors, techs, and receptionist - you really make this place great.

I was in the fast track and still was there for nearly 5 hours. It was a ridiculous wait and like 5 patients waiting to be seen. Originally wanted to go to their urgent care but was told that patient care express was closed on Saturdays but on the website and a flyer says otherwise.

Mom (who's uninsured) went to the emergency room for high blood pressure, and she was supposedly prescribed meds but couldn't even get her hands on because they gave her false information about when/where to pick up. Now they have the nerve to charge a medical bill on her visit, when she was neglected!

I give 5 stars for the staff from the moment I entered the bldg until I left. It was my darkest hour and everyone right up to the nurses were there for me and it means so much bcz I trusted them. Thank you all 🌼 As for the decision to release my loved one from the CCU straight home? ...he would have most likely signed himself out anyway so I understand now. Again ty to all.... I'll never forget!

Don’t ever come to this hospital. Zero time management from Doctors. Dr.Suraj graduated med school but didn’t learn time management. Miscommunication in the medical field is unacceptable. That is a fatal flaw.

My daughter was in L&D for a few hours on Saturday 7/15/23. The hospital‘s new look is very nice but the service is even better. All the staff from the greeter to doctors were all great!! Kudos to all the nurses in L&D!! Nurse Melissa thank you for being a great nurse. You were born to do this!! Thank you all💕💕💕 God bless you 🙏🏻

I had an injury. I was seen in the ER within 1 hour, X-Rays were taken, MRI taken, and diagnosis was made. Referral was made, leading to proper treatment and complete recovery. I know that most people who get positive experience don’t post, but people with negative experiences are quick to post. So I give St. John’s 5 stars!

Thank you for taking care of my husband. You were able to find out what was wrong and I'm truly grateful

They almoust kill my mother, it is not a hospital it is a joke ! They give my Mom food what she have a alergy reaction i was have to take my Mom from this hospital strate to emergency in Jamaica hospital !!!! Don't go to John's Epioscopal hospital that place is dengerous !!!!

I been in the clinic for 29 yrs now that the move to the clc my visit gotten better the staff and doctors was always nice I will never trade them in for nothing

i was awfully misdiagnosed which would have been fatal if i hadn’t gone to a different hospital. any expression of pain was seen as drug seeking behavior, and i was essentially kicked out with a script for antibiotics

Seriously can’t thank you enough for saving my life. I came in to the er two weeks ago with my heart in vtac for hours and you guys saved me.. forever grateful to have the chance to live a more meaningful life. Thank you!

I called to make appointment for CT and Dexa scan. First person put me on hold and hang up on me. When I called second time the person put me on hold again and never got back to me. No wonder people in my appt. building not recommend (strongly) this hospital. Shame!

If I could give 0 stars I would. THE WORST HOSPITAL EVERRRRR!!!! They DO NOT communicate with patients or patients families. The nurses are VERY RUDE, they act as if they hate their job. You would think with covid cases still being high they would do a better job at keeping it clean, but NO maintenance is just as HORRIBLE. I would rather have NO hospital in Far Rockaway than this one!!!!

Love the doctors, nurses and the other specialist in this hospital, they make sure I'm good before discharging me Thank You all for the hard work :).

Horrible. 7 hours in the ED waiting. Was told admitting to floor. Took 2 hours and complaining to get a resident to appear. Told me two hours before get to the floor. 3 hours later still sitting there. No aides on the floor. Took asking for who is in charge for the charge nurse to appear. It’s your floor. Why aren’t they doing rounds??? Pain is a vital sign and the doctors aren’t concerned if it is not reported?? They keep saying surgery. After this type of care in the ED? ST. John can’t operate on my frog!!!!

I was admitted to St John’s back in late March of 2017 with a drop left foot. They did not believe I had it, and after 6 days they transferred me to their psych ward because “other people needed the bed”. At the end of April, I was set to be transferred to a rehab clinic in Brooklyn, and it wasn’t until a long ambulance ride that I was told that they weren’t expecting me. Apparently St John’s didn’t look into my insurance and whether I could be taken there, so they sent me back to St. John’s. If I had the choice I would have gone anywhere else. I finally left in mid-May. I was in that ward for 45 days, 15 above regulation; I did not receive any physical therapy until maybe my last week because this entire time the staff didn’t believe I had a need for it, despite my complete inability to walk. Because of St. John’s transgressions, I am turned away from physical therapists because it is too late for me to be able to recover from this injury. It is now permanent, nearly 5 years later.

A very big Thank You to all the staff upstairs 2nd Floor delivery Room, everyone was absolutely wonderful especially the nurses.A Wonderful Thank you to Nicole who went above and beyond for us may god continue protect each and everyone of you.🙏🏾💕🙏🏾💕 Thank you once again.

Dr. Genack was very unprofessional, I could not ask any questions cause if I did he would yell at me. His nurse also was giving dirty looks and rolling her eyes. People go to the doctors for help not to feel like they are being judged or yelled at like a child.I will never go back to him again. I would suggest people find another Ear, eyes and throat specialist unless you want to be treated like dirt.

I came into the Er with an issue with my eye. The staff was very helpful and accommodating. The nurses did everything to make me feel comfortable and the Dr. explained every step of the procedure. St. John’s has definitely taken a turn for the better.

This review is for Ms. Michelle Burchette, she's the Lead Mammography Technologist. I went there last month for a Mammogram and she was absolutely AWESOME!!! While talking, I explained my fear of Dr's, hospitals, needles etc. She took the time to make me comfortable and talked me thru the Mammogram. I've been to this hospital and I've run across a few rude nurses, especially nurses asst!!! Not all are bad but some could definitely take lessons from Michelle Burchette l would definitely go back for my Mammogram with the hope Ms. Burchette will be the one performing this service again. Keep up the great work Michelle. Honestly they should have hired you to give lessons on how to talk and treat patients, they would definitely learn alot from you. I thank you again Selena Williamson

Late last year I went into the hospital with a stroke. I was given immediate care and my stroke was reversed. The nurses were very caring, supportive and attentive. I received round the clock care.

I recently had the privilege of being under the care of Cathy-Ann Charles. Dr. Charles is an extraordinary Doctor who has truly left an indelible impression on me. Dr. Charles demonstrated an unmatched level of expertise, professionalism, and genuine compassion. Her ability to communicate complex medical information in a manner that was easily understandable was greatly appreciated, as it empowered me to actively participate in my healthcare decisions. Dr. Charles bedside manner is truly exceptional. It is with great pleasure that I share my glowing review. The Margaret O. Carpenter Women's Health Center has the latest medical equipment to, ensuring that every aspect of my care was up-to-date and aligned with the best practices. From the moment I stepped into the office, the entire staff created a warm and inviting atmosphere that immediately put me at ease. I want to give a special shoutout to the Reception Team, Nurse Lana, Nurse Danielle, and the Imaging Technician Gail. Their efficiency truly made a difference in my overall experience as a patient. If you are looking for a highly skilled and compassionate Doctor who will prioritize your well-being, then Dr. Charles is undoubtedly the one you should entrust with your healthcare needs. Sincerely, A Random Patient!

The hospital staff are lovely, aside from one security guard, because my recent visit involved me trying to find out where the pharmacy was and I was in the emergency departments and the staff in that area told me where to go. Got to the main building some security person was briskly walking up to tell me to leave with my scooter when I wanted to ask where was the pharmacy before leaving but he just walked briskly away after so yeah I'm in no rush to come back here.

This is the absolute worst hospital any person could walk into. My mother in law came here for breathing problems and it took someone 1 hour to come and take a look at her especially with breathing issues. The dr.’s here are absolutely horrendous and no bedside manner whatsoever. The waiting room is filled with disgusting trash and this hospital has no leadership skills nor patience when it comes to healthcare. I will never bring anyone here again. Unorganized isnt even the word to explain the emergency room. Very disappointed in this hospital. Nothing I write will explain how I feel. Disgusting.

This place is trash, waited there for 4-6 hours for my child and yet they told me she wasn’t “special” to be taken care of? Instead of wearing busted weaves and having messed up bbls maybe do your job. Stop funding this place it’s not worth keeping in farrock. They called it bronchitis which a baby could die from but said she’ll be fine? She’s still in pain and will be going to her normal doctor you guys are no help and I’ll make sure she never comes here again.!

The best hospital where I felt more confident and my pregnancy checks were excellent 👌🏻 🥰

Horrible service I brought my child here due to wheezing 3 hours later no one has yet to even listen to his lungs. I might as well stay home