NewYork-Presbyterian image

NewYork-Presbyterian

General hospital Childrens hospital

😠 If you have a emergency and need help avoid this place at all cost. They don’t care if you’re dying they will make you wait for hours. I had kidney stones and made the wrong decision to go there, they treated me like I wasn’t even there. Ignoring me while I was in pain and crying for help. One emplo... People often mention hospital,


Address

3959 W 165th St, New York, NY 10032

Website

www.nyp.org

Contact

(212) 305-5437

Rating on Google Maps

2.60 (20 reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Danny G. 2 years ago on Google • 9 reviews
    If you have a emergency and need help avoid this place at all cost. They don’t care if you’re dying they will make you wait for hours. I had kidney stones and made the wrong decision to go there, they treated me like I wasn’t even there. Ignoring me while I was in pain and crying for help. One employee was even giving my mom attitude when she was worried about me. I will never forget how awful they treated me. These people are evil
    11 people found this review helpful 👍

  • 5/5 Justi G. 11 months ago on Google • 202 reviews
    Very good attention from the staff. Security to enter the building. Everything very clean.
    1 person found this review helpful 👍

  • 3/5 Mendy I. 2 years ago on Google • 121 reviews
    Security are terribly not friendly or helpful what-so-ever.
    2 people found this review helpful 👍

  • 1/5 Terrance V. 2 years ago on Google • 20 reviews
    This place is the worst. Staff doesn't care about patients. They mix up food menus and give you a hard time about getting transportation home. Very bad.
    4 people found this review helpful 👍

  • 1/5 Anyelin W. 9 months ago on Google • 10 reviews
    Don’t come to this hospital, I don’t know how this hospital is the #1 in NYC. They are very uncompasionate, they just want their money. I Am pregnant and my GYN sent me here so they can perform a cerclage because I was 1cm open. They just gave me two options, to abort or to deliver baby sooner or later. I went for a second opinion and they performed the cerclage in Mount Sinai Hospital and saved my baby and saved me from dying of sadness if I lost my baby girl. Now we are doing great and I am so happy I did not paid attention to those negligent doctors When they said their was no more options. Just dont waste your money and time here, they are better hospitals than this one in NYC.
    4 people found this review helpful 👍

  • 5/5 Tigra G. 5 months ago on Google • 101 reviews
    I use to work there so I can’t give a good review. It would be conflict of interest.

  • 1/5 Luna L. 11 months ago on Google • 17 reviews
    The worst for emergencies. I've never heard of down time( there computers system is for a down for certain amount of time). This causes there entire ER time to take twice as long. Walked in at 11:15am now 3am I'm still here with my grandmother waiting to for test results and treatment for her injured shoulder. The is incredibly insane!! The most inefficient hospital I've ever been.
    2 people found this review helpful 👍

  • 1/5 Nasser A. 2 years ago on Google
    How they got 5 star ?????? They are f
    2 people found this review helpful 👍

  • 2/5 Anaiz Z. 1 year ago on Google • 13 reviews
    They take forever 😑
    1 person found this review helpful 👍

  • 5/5 Yudith J. 5 years ago on Google
    Realmente, no tube experiencia ahí solo paseaba por la zona y me cautivó su enorme estructura y lo gigangesco que es. Esta en la Ford Washington y es muy visible desde lejos
    1 person found this review helpful 👍

  • 1/5 D 1 year ago on Google
    New York Presbyterian creates dangerous hospital environments by keeping their hospitals understaffed, over working nurses with unethical staff to patient ratios, and paying its CEO millions while nurses are underpaid. Shame on you.
    1 person found this review helpful 👍

  • 1/5 Deedee B. 9 months ago on Google • 6 reviews
    3 o’clock in the morning! Still can’t sleep! 😭😭 so cold and bright ! NYC helps!

  • 5/5 Isai S. 4 years ago on Google
    Thank you so much ❤️

  • 1/5 Gayatri M. 9 months ago on Google • 2 reviews
    They've stopped doing hospital tours since covid. And security at the front desk is rude - not a positive experience when you come in for prenatal ultrasounds.
    1 person found this review helpful 👍

  • 1/5 Cassandre J. 9 months ago on Google • 1 review
    I wish I would have read these reviews before I came. My 6yr old went through so much unavoidable trauma. Wrong treatment, long waits, rude staff, no explanations, xrays ordered for the wrong body part, unnecessary sedation on and on... I'm heartbroken. Skip this one if you can.

  • 1/5 Lynett M. 2 months ago on Google • 1 review New
    If I could give this hospital no stars I would . Saw a nurse at 1:30am it was 6:00 am and still no doctor apparently only one doctor for an ER. Never again


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