1/5 christina a. 8 months ago on Google • 5 reviews
This
review
is
specially
for
the
scheduling
and
radiology
department.
I
had
a
10:30
appointment
that
I
was
on
time
for
and
was
not
called
by
the
receptionist
to
check
in
until
10:50.
When
I
initially
checked
in
about
my
wait
time,
the
receptionist
was
short
and
rude
in
her
response
for
me
to
wait
to
be
called
to
check
in.
They
sent
me
downstairs
to
then
check
in
with
the
radiology
department.
The
receptionist
gave
me
several
forms
to
fill
out
before
I
could
check
in.
She
proceeded
to
get
back
on
the
phone
to
gossip
with
a
friend.
Now
it’s
11:22,
almost
an
hour
past
my
appointment
time.
I
check
in
again
and
she
says
“the
doctor
will
see
you
soon”.
I
wait
until
11:30
and
decide
to
cancel
my
appointment
all
together.
I
was
disappointed
with
the
several
unprofessional
staff
members
and
long
wait
time
and
will
not
be
returning
to
Mount
Sinai.
6 people found this review helpful 👍